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All 94 Pigeon Forge hotels

Hampton Inn & Suites Pigeon Forge On The Parkway

2.5 of 5 Hotel   |   2025 Parkway, Pigeon Forge, TN 37863
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92%
Ranked #5 of 94 hotels in Pigeon Forge
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Carolyn W Johnson City, United States
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355 people have reviewed this hotel

Traveler rating
    250
    73
    22
    7
    3
See reviews for
146
128
10
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Johnson City, United States
1 review
5 of 5 stars Reviewed yesterday NEW

My first visit to Hampton Inn in Pigeon Forge was an emergency situation. In Feb. I had gone to check on lake house at Dandridge, Tn. and found we had a frozen water line break and house was flooded. I had a friend and 2 dogs with me and everyone at Hampton Inn went out of their way to make... More

Review collected in partnership with Hampton

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Spring Grove, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel staff was extremely kind and helpful, the hotel is very nice and clean and offers an excellent breakfast with very nice and helpful staff. The room was fully equipped and the bed was extremely comfortable. I stayed here with my family, 2 daughters and husband, along with my daughter's boyfriend for a two night stay using my honors... More

Review collected in partnership with Hampton

Was this review helpful? Yes
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review

Thank you for staying at the award winning Hampton Inn & Suites on the Parkway, Pigeon Forge, TN. We love taking care of guests and look for ways to exceed their expectations and provide legendary service. I'm glad you received an upgraded suite for your stay. We appreciate your comments and will share them with our wonderful team. We look... More

Huntersville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I generally find Hampton Inn hotels to be good - clean, safe and reasonable service. But this particular one was excellent. The quality of the facility was very high and the service provided by the employees there was the best ever received for a hotel of this type.

Review collected in partnership with Hampton

Was this review helpful? Yes
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review

Thank you for staying at the award winning Hampton Inn & Suites on the Parkway, Pigeon Forge, TN. We love taking care of guests and look for ways to exceed their expectations and provide legendary service. We appreciate your comments and will share them with our wonderful team. We look forward to your return stay. Tim Rice, Mountaintop Management, LLC. More

1 review
5 of 5 stars Reviewed 2 weeks ago

Very helpful staff with activities in area, how to drive in snow(which I had never done), breakfast was very good, room was very clean, and beds were very comfortable. I love the Hampton Inns. I stay in them often when I travel.

Review collected in partnership with Hampton

Was this review helpful? Yes
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review

Thank you for staying at the award winning Hampton Inn & Suites on the Parkway, Pigeon Forge, TN. We love taking care of guests and look for ways to exceed their expectations and provide legendary service. We appreciate your comments and will share them with our wonderful team. We look forward to your return stay. Tim Rice, Mountaintop Management, LLC. More

East Ridge, Tennessee
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was great. I am a Hampton employee so am always excited to visit other Hampton Inns. I loved the huge fireplace in the lobby. It made it so cozy. It was a woodsy theme inside. The rooms were clean and the staff friendly. We stayed here while visiting Dollywood. It was close to our destination as well as... More

Was this review helpful? Yes
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review

Thank you for staying at the award winning Hampton Inn & Suites on the Parkway, Pigeon Forge, TN. We love taking care of guests and look for ways to exceed their expectations and provide legendary service. We appreciate your comments and being a fellow Hampton team member it means even more cause you know all the hard work it takes... More

Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We decided at the last minute to take a quick vaca, but there were few vacancies - thanks Spring Break. Especially rare to find a suite, so we thought we'd take a chance and try this place. Not bad for the price! We got a 2-queen suite, and it's really roomy. It's got a big bathroom, separate sink/vanity area, coat... More

Was this review helpful? Yes 2
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review

Thank you for staying at the award winning Hampton Inn & Suites on the Parkway, Pigeon Forge, TN. We appreciate your comments concerning the hotel as you noticed that we just completed a 1.5 million dollar renovation with a new lobby and breakfast area and all guestrooms completed renovated. We love taking care of guests and look for ways to... More

Arkansas
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at this hotel with our three children ages 1, 5, and 8 for two nights. We were upgraded to a suite because my husband is a Diamond member. That was a wonderful bonus! The room appeared to be clean, but I must say I questioned it when we found the kitchen sink to be clogged... More

Was this review helpful? Yes
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review

Thank you for staying at the award winning Hampton Inn & Suites on the Parkway, Pigeon Forge, TN. I wanted to apologize that you found a maintenance issue in the suite. It is our goal to exceed our guest's expectations and provide legendary service. Based upon your comments we failed to do that and I'm sorry. I will personally share... More

Kernersville, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

A great location for business travelers, as well as families coming to the Pigeon Forge/Sevierville area. I like to stay here when working around Knoxville, since there are lots of good restaurants and shopping for me after I complete a busy work day.

Review collected in partnership with Hampton

Was this review helpful? Yes
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review

Thank you for staying at the award winning Hampton Inn & Suites on the Parkway, Pigeon Forge, TN. We love taking care of guests and look for ways to exceed their expectations and provide legendary service. We appreciate your comments and will share them with our wonderful team. We look forward to your return stay. Tim Rice, Mountaintop Management, LLC. More

Evansville, Indiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hamptons have been consistently clean, nice, and with friendly staff. Breakfast is good overall: fruit is often very good mix of more premium fruits, but their scrambled eggs are not our favorites. There is a lot of variety of other breakfast foods. This hotel is conveniently located with a light that makes it easy to get in and out.

Review collected in partnership with Hampton

Was this review helpful? Yes
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review

Thank you for staying at the award winning Hampton Inn & Suites on the Parkway, Pigeon Forge, TN. We love taking care of guests and look for ways to exceed their expectations and provide legendary service. We appreciate your comments and wanted you to know that Hampton will be providing a better egg product and new breakfast offerings in the... More

johnson city, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I was able to check in very early with the rooms being ready(10:30a.m.). The rooms were clean. The staff was great. When I was checking in the clerk asked what we had planned and if we needed any suggestions on great places to take kids. Even asked my mother if she wanted to apply for a job. Great Breakfast staff... More

Review collected in partnership with Hampton

Was this review helpful? Yes
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review

Thank you for staying at the award winning Hampton Inn & Suites on the Parkway, Pigeon Forge, TN. We love taking care of guests and look for ways to exceed their expectations and provide legendary service. I appreciate you mentioning our breakfast staff and their efforts to make your children comfortable. I will personally thank them. We look forward to... More

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Additional Information about Hampton Inn & Suites Pigeon Forge On The Parkway

Also Known As:
Hampton Inn & Suites Pigeon Forge On The Parkway Hotel
Hampton Inn & Suites Pigeon Forge On The Parkway Hotel Pigeon Forge
Hampton Inn And Suites Pigeon Forge On The Parkway
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn
Address: 2025 Parkway, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Pigeon Forge
#8 Business Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Pigeon Forge On The Parkway 2.5*
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