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The Inn On The River

2.5 of 5 2492 Parkway, Pigeon Forge, TN 37863
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The Inn On The River
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The Inn On The River
The Inn On The River
The Inn On The River
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1,204 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hiltons, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very clean rooms with a lovely staff to go with it. Most rooms always have a smell to them where they use to be smoking rooms or it is just a musty smell, not here. Rooms smelt fresh and clean. Rooms were very comfortable. The staff went out of their way to comply with my request for our 16th anniversary.... More 

Was this review helpful? Yes 2
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to write a review of The Inn On The River! We were very happy to help you celebrate your anniversary and we are pleased you have shared your experience on TripAdvisor.com! We hope to see you again next time you are in Pigeon Forge, Tennessee! More 

Macon, Georgia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

We relocated here last minute from a horrible hotel down the street. When we called Bridget told us we were more than welcome to come & check out the place first. She and the rest of the staff took care of our every need from then on out. The main lobby was warm and inviting with a fire going in... More 

Was this review helpful? Yes
Dyersburg, Tennessee
1 review
4 of 5 stars Reviewed 1 week ago

The pros definitely outweigh the cons at this hotel. It was much nicer than I expected a 2.5 star hotel to be. Cons: The hot water temperature was too low for me. A comfortable shower temp was with the hot water all the way up. That was plenty warm but odd to me that it was the max. There was... More 

Was this review helpful? Yes
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for reviewing our hotel! We appreciate your comments and we hope to see you again soon! More 

Ellijay, Georgia
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

No wonder it's rated #3 out of 90+ places to stay in the Gatlinburg/Pigeon Forge area. This place is wonderful. Clean room, GREAT breakfast, and very attentive, and friendly staff. It did not hurt that our rooms were steps away from the heated pool and Jacuzzi...though the weather was cold, we even had our own private river balcony. Plan on... More 

Was this review helpful? Yes 1
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review our hotel! We appreciation your great comments and hope to see you again soon! More 

Chattanooga, Tennessee
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently stayed at this facility for long three night weekend. Rooms, lobby and corriders were clean, close to shopping, restaurants and short drive to downtown Gatlinburg. Staff was friendly and courteous. There has been some remodeling done and still underway while we were there. Room was on the 3rd floor overlooking a large creek with a Jacuzzi, fireplace and balcony.... More 

Was this review helpful? Yes 1
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review The Inn On The River! We hope you will choose to stay with us next time you are in Pigeon Forge, Tennessee! More 

Cumming, Georgia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

The rooms and entire hotel are very clean. The staff was very friendly and helpful. The lobby is great to hang out and sit by the fire or play games. Breakfast was wonderful. It included real sausage, eggs, biscuits, gravy, and waffles. The kids loved the popcorn in the evening. I would recommend this hotel.

Was this review helpful? Yes
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for reviewing our hotel! We appreciate your comments and look forward to your next family trip to the Smoky Mountains! More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Staff was very friendly and room was very clean. Breakfast was good. They where updating the lobby and breakfast area when we where there. The front desk upgraded our room to a Riverview very nice of her.

Was this review helpful? Yes 1
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for a wonderful review of our hotel! We hope to see you again soon! More 

Blountville, Tennessee, USA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The moment we walked in the lobby, we were greeted with warm, gracious hospitality. We stayed in a riverside king room with a fireplace and jacuzzi tub (an unexpected but much appreciated upgrade) that was impeccably clean and comfortable. Nice furnishings and comfortable bedding. Lots of amenities (breakfast included, free internet access, free parking, in-room Keurig coffee machines, popcorn in... More 

Was this review helpful? Yes 2
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review our hotel and for sharing your experience! We are pleased that you have chosen to make The Inn On The River your hotel in Pigeon Forge! More 

Kentucky
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love this place!!! I've traveled quite a bit throughout the Southern states and this by far is the best place that I've stayed. The front desk staff is super friendly and so helpful. The rooms are nice and incredibly clean. Breakfast is terrific. can't say enough good! Already looking forward to my next trip to Pigeon Forge so I... More 

Was this review helpful? Yes 1
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for sharing your experience online and for a great review! We appreciate your comments and look forward to your next trip to Pigeon Forge, Tennessee! More 

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

It was a wonderful experience for my friends and me. The staff was so very friendly and helpful. The rooms were clean, sheets were nice (bleached from what I could tell!!!), bathroom clean and a nice view of the river. Breakfast food was great for a complimentary breakfast. The lobby was warm and inviting with games and toys for kids,... More 

Was this review helpful? Yes
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for a wonderful review! We appreciate your comments and look forward to seeing you again soon! More 

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Additional Information about The Inn On The River

Address: 2492 Parkway, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Inn On The River 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn
Hotel Style:
#2 Green Hotel in Pigeon Forge
#3 Romantic Hotel in Pigeon Forge
#4 Business Hotel in Pigeon Forge
#5 Family Hotel in Pigeon Forge

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Amenities (46)
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Deluxe King Suite with Fireplace and Jacuzzi and Riverside Balcony (34)
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Double Queen Deluxe Room with Jacuzzi and Riverside Balcony (31)
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Double Queen Mini Suitew with Riverside Balcony (33)
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Outdoor Pool (11)
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Standard King Room with Riverside Balcony (31)
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