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The Inn On The River

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2492 Parkway, Pigeon Forge, TN 37863
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The Inn On The River
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1,332 Reviews from our TripAdvisor Community

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Traveler rating
    944
    276
    75
    25
    12
See reviews for
585
402
14
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (511)
Date | Rating
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
  • All months
    (1332)
  • Mar-May only
    (319)
  • Jun-Aug only
    (443)
  • Sep-Nov only
    (308)
  • Dec-Feb only
    (262)
All months
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a great time, very clean the staff was great! the breakfast was very good, the view from our balcony was great. Very nice amenities. The rooms are very quiet did not hear any noises from the rooms adjoining.

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Got the last room as we got in town. Had to book by phone and Glad we got it. Needed three nights but do to their booking had To split up nights at other. Hotel. The last night was Back here. Rooms are super clean Will stay there again.

Was this review helpful? Yes 2
Indiana
Level Contributor
112 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I was really torn when trying to decide on a hotel, but had it narrowed down pretty well to the Inn at Christmas Place, until I read a blog about kid friendly hotels in Pigeon Forge. It made me decide on the Inn on the River. Good-loved the bath & body works products in the bathroom, comfortable beds, maids arranged... More 

Was this review helpful? Yes 3
innontheriver, General Manager at The Inn On The River, responded to this review

Thank you for taking the time to write a review on The Inn On The River. I take your comments seriously and was so glad you loved our Bath & Body amenities plus how your housekeeper arranged your kids stuffed animals and blankets. We should never run out of the complimentary preloaded arcade passes. I am so sorry a hotel... More 

Canton, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This was a disappointing stay for us. This was my first visit to this hotel. I usually stay at The Inn at Christmas Place which was too expensive so I turned to reviews on Trip Advisor. We got a comp upgrade to a river view. The second day we were there we come back to our room & housekeeping left... More 

Was this review helpful? Yes 3
Conyers, Georgia
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Love the view of the river very nice pools and very clean breakfast was awesome staff was friendly and atmosphere was calm and relaxing real kid friendly environment, love the game time at night and the goody bags for the kids when we arrived great place, great price too! Will be going back in August with hubby for anniversary

Was this review helpful? Yes 1
Mobile, AL
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our 2-night stay at The Inn. We got a balcony room facing the river but ended up not using it as much as we'd like to. It did offer good privacy. The only issues we had while staying here was that we were checked in by someone not so experienced who didn't tell us our room was in... More 

Was this review helpful? Yes 2
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review The Inn On The River! We are happy that you enjoyed your stay and look forward to seeing you again soon! More 

Hot Springs, Arkansas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed our first visit so much, we returned the next year. The suite with jacuzzi tub and fireplace is comfortable and very nice. The balcony view of the river is delightful and never a bore, with Canada geese, ducks and assorted wildlife always on display. The free breakfast offers many choices and we appreciated the outdoor patio on which... More 

Was this review helpful? Yes 2
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for a wonderful review of our hotel! We Appreciate your comments and we are looking forward to your next visit! More 

Jacksonville, Florida
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our second stay in this hotel. Anytime we passed hotel staff in the hallways, they smiled and greeted us. Our room was clean and satisfactory. Breakfast was great and the kids loved the free popcorn in the downstairs lobby each evening.

Was this review helpful? Yes 3
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review our hotel and for choosing to stay with us again! We enjoyed having you as our guest and look forward to next time! More 

Tennessee
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I usually stay in a cabin/chalet in Gatlinburg but this trip centered around Dollywood and Splash County and I was determined to not fight traffic on the main strip every day. I booked the inn through a package on Dollywood.com. I liked the proximity to Dollywood AND to many restaurants that would appeal to my family (7... More 

Was this review helpful? Yes 3
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review our hotel and for all of your kind words! We are pleased you enjoyed your stay with us and hope to see you again soon! More 

Fayetteville, North Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The accommodations were very nice. Kathy and her staff were very welcoming and greeted us with a smile. The rooms were very clean, well maintained and cozy. My compliments to the maintenance staff for their painting and upkeep of the facility

Was this review helpful? Yes 2
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review our hotel and for recognizing Kathy and the rest of our wonderful staff! We appreciate your comments and look forward to seeing you again soon! More 

Hotel Review Summarization

What travelers say

  • Very clean(25)
  • Very nice(22)
  • Indoor pool(7)
  • Full breakfast(3)
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498 photos of this hotel

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Pool/beach area (13)
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Hotel & grounds (61)
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Bathroom (14)
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Dining (8)
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Room/suite (21)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (46)
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Deluxe King Suite with Fireplace and Jacuzzi and Riverside Balcony (34)
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Double Queen Deluxe Room with Jacuzzi and Riverside Balcony (31)
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Double Queen Mini Suitew with Riverside Balcony (33)
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Indoor Pool (14)
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Outdoor Pool (11)
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Standard Double Queen Room Parkingside (24)
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Standard King, Parkingside (26)
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Standard King Room with Riverside Balcony (31)
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The Hotel (28)

Management photos: Courtesy of the property manager

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Pool/beach area (5)
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Hotel & grounds (8)
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Dining (3)
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Room/suite (5)
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Bathroom (1)
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Other (2)
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