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The Inn On The River

2.5 of 5
2492 Parkway, Pigeon Forge, TN 37863
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The Inn On The River
Ranked #3 of 95 hotels in Pigeon Forge
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672 reviews from our community

Traveler rating
    467
    144
    30
    23
    8
See reviews for
Families
298
 
Couples
211
 
Solo
8
 
Business
9
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Toms River, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 21, 2013 NEW

This hotel was excellent The staff was friendly and accommodating. The hot tub and indoor pool was great and the free breakfast was superior to a lot of hotels we stayed on our trip. The room did not come with a microwave, but when I requested one it was brought to my room immediately

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Hendersonville,NC
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2013 NEW

Our family is so thrilled to stay at The Inn On The River each time we are able to come. We enJOY the friendliness of the staff and qualities the motel has to offer its guest. The FREE breakfast has anything you need from a full breakfast to fruit & yogurt for those who are healthy minded. You can even... More

Was this review helpful? Yes 1
Warren, New Jersey
Top Contributor
55 reviews 55 reviews
46 hotel reviews
Reviews in 49 cities Reviews in 49 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 16, 2013 NEW

The hotel is situated in the heart of Pigeon Forge, with tons of popular restaurants and entertainments within walking distance. Not only does it sit among all the conveniences, but also could we enjoy the riverfront view and tranquility from our room. The interior is on the dated side though, and not enough wall outlets to charge our electronic devices,... More

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R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review
May 18, 2013

Thank you for a wonderful review! We are happy to hear that you enjoyed your stay with us and that you have chosen to share this with everyone on TripAdvisor. We are always looking to improve our hotel and services whenever possible and are happy to report that we are currently adding electrical outlets in all of our rooms to... More

London, Kentucky, United States
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 13, 2013

Me and my husband stayed here last summer. It was a great price and very clean hotel. The pools were terrific and clean. Breakfast was good. Staff were friendly and very busy. We will definitely stay here again. Its in great walking distance to some of the attractions and you get popcorn:) Clean clean clean is my main concern and... More

Was this review helpful? Yes 1
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review
May 18, 2013

Thank you for taking the time to review The Inn On The River! We are looking forward to seeing you again soon! More

Indianapolis, Indiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 13, 2013

Stayed 2 nights husband booked for Mother's Day weekend trip he booked after reading the reviews very disappointed hotel looks nothing like photos, hotel needs repair and upgrades, room was clean but small, the tables,chairs, and carpeting very worn and out dated, the walls very thin could hear the room next doors t.v., the beds and pillows to soft, the... More

Was this review helpful? Yes 1
See 3 more reviews by Cassandra D for Pigeon Forge
innontheriver, General Manager at The Inn On The River, responded to this review
May 14, 2013

Thank you for taking the time to review The Inn On The River. I was disappointed to read that you did not enjoy your visit with us and would like talk with you to discuss the details. Please contact me directly at 800.388.1727 or karl@myinnontheriver.com at your earliest convenience. I would like to have the opportunity to inspect your room... More

Athens, Alabama
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013 via mobile

Rolled into town on a whim. King room available and at a good price. The only negative was the water pressure but I don't know how much the hotel has to do with that. Comfortable bed, good location, easy to find. Would definitely stay again.

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R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review
May 18, 2013

Thank you for reviewing our hotel! We are pleased that you chose to stay with us and hope to see you again in the near future! We would love to know what room you stayed in so that we can check the water pressure as you mentioned above. Please feel free to contact me directly at 800.388.1727 or rebecka@myinnontheriver.com. Again,... More

Radford, Virginia
Contributor
15 reviews 15 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 13, 2013

My mom, sister and 4 yo niece shared a room with a balcony overlooking the river. The room was very clean, the view perfect! The lobby is really nice with a fireplace and a huge breakfast. We were close to shopping and visiting our 100 year old Aunt nearby. We have no complaints. Service was very good!

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R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review
May 18, 2013

Thank you for another "Perfect" review! We appreciate your comments and are happy you were able to visit with your family while you were here. We hope to see you again soon! More

Indiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 13, 2013

Very friendly and helpful staff! Great free breakfast and our 4 year old son loved the evening popcorn. The beds were a little too soft for our taste (woke up sore) but we would def stay again with this hotel.

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R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review
May 18, 2013

Thank you for a great review; we are looking forward to seeing you again soon! More

Exmouth, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 11, 2013

my sister and i stayed here for 4 nights at the beginning of may and could not fault anything. check in was simple and we were quickly unwinding in our rooms. our rooms were very clean and the beds were comfortable. all the staff were very friendly, housekeeping made a point of saying good morning and asking how i was... More

Was this review helpful? Yes 1
See 4 more reviews by drgreen32 for Pigeon Forge
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review
May 12, 2013

Thank you for taking the time to review The Inn On The River! We are pleased to hear that you enjoyed your stay with us and appreciate you recognizing our wonderful staff! We hope to see you again in the near future! More

Findlay, Illinois
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 8, 2013 via mobile

My husband and I stayed for 4 nights...originally had 5 nights reserved and cancelled 1 night a few days early, without a problem. The breakfast was tasty but very busy between 8 and 9 but the weather was fine for us to sit on outdoor patio overlooking the river. We enjoyed our stay. Great location to walk to some shops... More

Was this review helpful? Yes
See 9 more reviews by Darla1129 for Pigeon Forge
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review
May 12, 2013

Thank you for reviewing our hotel! We are happy to hear that you enjoyed your stay. More

 
 
The Inn On The River
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Hotel Summarization (Beta)

What travelers say

  • Very clean(82)
  • Indoor pool(26)
  • Very nice(20)
  • Full breakfast(9)
  • Friendly and helpful(8)
  • Hot tub(6)
  • Great Place(6)
  • Would definitely stay(4)
  • First floor(4)
  • Beds were comfortable(3)

Additional Information about The Inn On The River

Address: 2492 Parkway, Pigeon Forge, TN 37863
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Onsen Hotels in Pigeon Forge
#2 Business Hotels in Pigeon Forge
#4 Family Hotels in Pigeon Forge
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have new Serta Pillowtop Mattresses, White Duvet Bedspreads, New Maple Furniture, Granite Counter Tops, In-Room Coffee Makers, Mini-Fridges, Hair Dryers, Iron and Ironing Boards. Suites available with In-Room Gas Fireplaces, In-Room Jacuzzi Tubs. Mini Suites with a Sitting Area and Sleeper Sofas are available along with Handicap Accessible Guest Rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, Nightly Complimentary Popcorn in the Lobby, and 24 hour Coffee and Tea. ... more   less 
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Also Known As:
The Inn On The River Hotel
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn

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The Inn On The River
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