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The Inn On The River

2.5 of 5 2492 Parkway, Pigeon Forge, TN 37863
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The Inn On The River
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The Inn On The River
The Inn On The River
The Inn On The River
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1,193 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warner Robins, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

From check-in to check-out the customer service was extraordinary. Being from the south there is an expectation for "Southern Hospitality" and we found it here! The facility is not new but was clean and well maintained. The river view is a nice place to sit and watch the geese and ducks or for morning coffee or an evening glass of... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed there from 1/9-1/11 for my husbands birthday. Stayed in room 218 and loved it. This was our 3rd time staying there and I couldn't imagine not staying at this motel every time we come to town. Everyone is so friendly and the girl that worked the breakfast every morning remembered us from our last visit which was in March!!!... More 

Was this review helpful? Yes 4
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review our hotel and to share your experience with us! We loved having you as our guests and look forward to your next visit in March! More 

Green Cove Springs, Florida
Top Contributor
144 reviews 144 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment we walked in we were treated like southern family. Every staff member was so friendly. Great bed and room, free ice tea and coffee, free popcorn in the evening. Room was very clean and the heat turned on just right. Nice balcony overlooking the river. Indoor pool area was good. The breakfast was as good as you... More 

Was this review helpful? Yes 4
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for a wonderful review of our hotel and for recommending us as one of the best family hotels in the area! It's true, we all love working at The Inn On The River and this allows us to provide all of our guests with an amazing hotel experience. We take pride in the quality of out hotel and... More 

Greensburg, Kentucky
1 review
5 of 5 stars Reviewed 3 weeks ago

The Inn on the River is an excellent place to stay. Rooms are top notch, very clean, beds were extrememly comfortable and every convenience has been thought of. The breakfast bar goes above anyones expectations. The free popcorn at night was a treat. Would recommend to anyone.

Was this review helpful? Yes 2
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for leaving a wonderful review of The Inn On The River! We appreciate your comments and recommendation and we hope to see you again soon! Please call us for your next trip to Pigeon Forge, Tennessee! More 

Senior Contributor
42 reviews 42 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

FIRST let me say, housekeeper of ours, name Sandy.... A+++ This lady is SPOTLESS! I searched her out, to find the person who worked their job unlike others! I WISH I could take her for my own business!!!! Otherwise...beds perfect for backs! Breakfasts bar UNHEARD of! Rooms totally redone! You will see it is an older hotel. STOP! Come in....... More 

Was this review helpful? Yes 6
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review our hotel and for recognizing our wonderful staff! We are very lucky to have people that enjoys what they do, and of course having a great hotel and product helps! We continuously work to keep our hotel in tip top conditions and to provide the service our guests have come to expect!... More 

Princeton, West Virginia, USA
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When you find this hotel at first you may have concern at first sight; it's not lavish by any means. But, when you walk in you get this warm feeling. It's not an "at home" feeling because, well, you're not at home. If you wanted a homey feel then you would would stay at home wouldn't you? Nevertheless, this hotel... More 

Was this review helpful? Yes 4
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review The Inn On The River! We appreciate your comments and hope to see you again soon! More 

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very well managed, beautiful staff and a magnificent hotel. Front Desk staff was beyond helpful and the beds were clean and comfy during our stay! We will be coming back to this location as faithful customers on every trip to Pigeon Forge! Five stars!

Was this review helpful? Yes 1
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for reviewing our hotel and for you recommendations! We hope to see you again soon! More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

great location, friendly staff, great rooms, great views....nice indoor pool, very nice bathrooms...the geese and ducks landed in stream behind our room and birds chirping in the trees, great view of sunset and cross

Was this review helpful? Yes
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for a great review! We appreciate your comments and hope to see you next time you are in Pigeon Forge, Tennessee! More 

Conway, SC
Top Contributor
79 reviews 79 reviews
8 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed December 22, 2014

We were on a bus tour doing Pigeon Forge, Nashville, and Ashville. After getting back from a fantastic musical show at the Smokey Mountain Opry, we sat near the fireplace talking for about an hour. The breakfast was good, and I noticed that it was well managed, with items being replaced often. In the morning we had our pictures taken... More 

Was this review helpful? Yes 2
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review our hotel! We loved having your group here and look forward to next time! More 

Beaver, Kentucky, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2014

It was a great hotel. It was very clean and nice. The breakfast was awesome. The staff was very helpful and friendly. Great place to stay. Definitely will be staying there again. Loved the location we walked to Christmas place.

Was this review helpful? Yes
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for reviewing The Inn On The River! We are looking forward to your next family getaway! More 

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Additional Information about The Inn On The River

Address: 2492 Parkway, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Inn On The River 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn
Hotel Style:
#2 Green Hotel in Pigeon Forge
#3 Business Hotel in Pigeon Forge
#3 Romantic Hotel in Pigeon Forge
#5 Family Hotel in Pigeon Forge

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Deluxe King Suite with Fireplace and Jacuzzi and Riverside Balcony (34)
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Double Queen Deluxe Room with Jacuzzi and Riverside Balcony (31)
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Double Queen Mini Suitew with Riverside Balcony (33)
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