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All 93 Pigeon Forge hotels

The Inn On The River

2.5 of 5 Hotel   |   2492 Parkway, Pigeon Forge, TN 37863
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The Inn On The River
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91%
Ranked #3 of 93 hotels in Pigeon Forge
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
Wendy H Gibson, North Carolina
  • Overview
  • Reviews (1,067)
  • Photos (164)
  • Amenities
  • Q&A (1)
  • Room tips (405)
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1,067 people have reviewed this hotel

Traveler rating
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    219
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461
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (405)
Date | Rating
  • English first
  • German first
  • Any
English first
Gibson, North Carolina
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We thoroughly enjoyed our stay at The Inn on the River. The staff was friendly,the music piped in the lobby was the best, the breakfast was filling, the rooms were clean and pools were just right. Having the river right there and the ducks to watch was peaceful and enjoyable. The hotel is centrally located to all the attractions, restaurants,... More

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Maysville, Kentucky
Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a great place to stay, although a little pricey everything here was great. All the staff was very friendly at check in and out. The room was very clean, beds were very comfortable, and the view of the river was amazing. The breakfast was great, scrambled eggs, sausage links, potatoes, biscuits and gravy, waffles, bagles, donuts, cereals, etc.....the... More

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Pleasanton, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

We only stayed 2 days but everything was very nice and clean. They had a great free breakfast and even had sausage unlike most continental breakfast that don't have meat. Our room had a balcony over looking the river and the kids could go down there and feed the ducks. There are lots of things to do within walking distance... More

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Greenville, VA, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Periodically you find a place that continues to be above the norm and this motel has been that for years. We have always found The Inn to give great service and outstanding accomodations. We plan our trips to allow us at least one night at the Inn.Just want to commend them for their longterm great service.

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Gibsonville, North Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Had a great time in Tennessee and stayed at The Inn On The River for Labor Day weekend in 2013. The rooms were very clean and I enjoyed the breakfast outside by the river each morning. The staff was very nice and helpful with anything we had questions on. Thank you we will definitely stay here again.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Nancy (front desk clerk) was so helpful. My husband had an accident and was in ICU at local hospital for 4 days. She found 2 rooms for my family and then after husband was released from hospital moved my room to first floor. She was so kind , helpful , and compassionate. All the staff here was the same. Rooms... More

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R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for reviewing our hotel; we were honored to assist you in your time of need. Providing a comfortable place to stay during your crisis was the least we could do. We hope to see you again the next time you are in Pigeon Forge, TN! More

Minnetonka, Minnesota
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were grateful to be allowed to check in early--we had been stuck outside in a thunderstorm and were soaked. The elevator was broken but they offered to help us carry our bags. The room and beds were comfortable and clean. There was one problem--the clock radio--which seemed to be possessed. It kept making weird sounds in the middle of... More

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R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for sharing your experience with us and for reviewing our hotel! We appreciate your comments and hope to see you again soon! More

Florida
Top Contributor
68 reviews 68 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I made my booking on a very busy day at the last minute. I was fortunate that there was one room available. What a wonderful surprise. My room was on the river, with a fireplace and balcony. The bed was very comfortable, and the room immaculate. The staff was as very friendly. I arrived late and was hungry. Right next... More

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R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review The Inn On The River! We appreciate your comments and look forward to your next visit! More

Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This motel was recommended by friends and was a total disappointment. Rundown and doesn't match the pictures on the website at all. No breakfast till 7, sorry early risers, broken elevator nasty pool and uncomfortable beds. Why not unplug the fridge, so we can wait 4 hours to cool everything down. Jeez, what a disappointment. Also if you like 6... More

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innontheriver, General Manager at The Inn On The River, responded to this review

Thank you for taking you time to write a review on The Inn On The River. We take your comments seriously and I personally looked into each of your concerns. We are a tourist locations and our guest requested we begin breakfast at 7 am and continue until 10 am so they can sleep in and eat a little later.... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Seen online all the positive reviews. Checked in, went and sat by the pool until room was ready. Got into room, yes it was clean, and the beds were comfy. BUT it was not worth what I paid!!! I was looking for a balcony, but I was not informed the different views! If it has been a 89$ a night... More

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innontheriver, General Manager at The Inn On The River, responded to this review

Thank you for taking the time to review our hotel. We were completely full the night you stayed with us and the room you occupied was our last room and unfortunately did not have a private balcony. We pride ourselves in our in cleanliness, our Cloud Nine beds, granite countertops, maple furniture, wall mounted digital climate control in-room thermostats, free... More

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Additional Information about The Inn On The River

Address: 2492 Parkway, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Inn On The River 2.5*
Reservation Options:
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn

164 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Pigeon Forge #2 Green Hotel in Pigeon Forge #3 Romantic Hotel in Pigeon Forge #5 Family Hotel in Pigeon Forge
Hotel Class
Official Description (provided by the hotel)
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have new Serta Pillowtop Mattresses, White Duvet Bedspreads, New Maple Furniture, Granite Counter Tops, In-Room Coffee Makers, Mini-Fridges, Hair Dryers, Iron and Ironing Boards. Suites available with In-Room Gas Fireplaces, In-Room Jacuzzi Tubs. Mini Suites with a Sitting Area and Sleeper Sofas are available along with Handicap Accessible Guest Rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, Nightly Complimentary Popcorn in the Lobby, and 24 hour Coffee and Tea. ... more   less 
Number of rooms
128

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1 question
22 hours ago

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