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All 93 Pigeon Forge hotels

The Inn On The River

2.5 of 5 Hotel   |   2492 Parkway, Pigeon Forge, TN 37863
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91%
Ranked #3 of 93 hotels in Pigeon Forge
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed yesterday
Frank R Oriental, North Carolina
  • Overview
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  • Room tips (419)
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1,100 people have reviewed this hotel

Traveler rating
    780
    227
    56
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480
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (419)
Date | Rating
  • English first
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English first
Oriental, North Carolina
Top Contributor
71 reviews 71 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Needed a place for one night while cabin was being readied. Bath was small. Carpets stained furniture dirty. The room needs a total refresh. Staff friendly & helpful. Hotel is worn & tired. Late check-out was + $66 - outrageous. Exterior key locks inop.

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Erin, Tennessee, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

Excellent hotel to stay in! Very clean. Loved the view of the river from the balcony. All the ducks that flew in every afternoon was a definite treat to watch! Enjoyed the pool and jacuzzi. Everyone was very nice and professional. Loved the fact that it is American owned and managed. Spent three nights there and will definitely be back!... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Independent hotels are wonderful! AJ was one of the most friendly & helpful Guest Service Reps I've ever dealt with! He made us feel welcome from the moment we walked in. And Taylor, the doorman, jumped in & was helpful when the front desk was busy. The hotel & room were very clean & comfortable. Breakfast was great, with lots... More

Was this review helpful? Yes 1
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for a wonderful review and for recognizing our wonderful staff! We are looking forward to your next visit! More

Greenville, North Carolina
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

We stayed for three nights. The breakfast was really good. The rooms were clean. Our room key was hit and miss. Sometimes we had to try four or five times. The back door to the parking lot was the same. Our phone was broken in the room and was never fixed. The air is a window unit and the room... More

Was this review helpful? Yes 1
Nashville, Tennessee
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stopped in Pigeon Forge for a quick weekend trip, booked at the last minute. Very pleasantly surprised. Quiet, comfortable room. Great location with many good restaurants within walking distance. Nice breakfast offerings. Would stay again!

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R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review our hotel! We appreciate your comments and hope to see you again next time you are in town! More

Virginia
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

The Inn on the River was okay for a one night stay. We had an issue with dirty duvet covers and wash cloths. Other than that, it was clean and comfortable. There was only one available outlet in our room, so charging devices and hair care was a little difficult. The breakfast area was a mad house! Way not enough... More

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My son and I stayed here for four nights. The room was ready when we got there. The room was very clean and large. The price of the room was great. The bed was comfortable and the pillows fluffy and soft. The bathroom was roomy as well. Slept well every night. The free breakfast was plentiful and well prepared. At... More

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R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for a great review of The Inn On The River! We appreciate your recommendation and hope to see you again! More

1 review
1 of 5 stars Reviewed 1 week ago via mobile

The showers were freezing. Was told I would receive a 10% discount and never got it. My husband had coffee from the in room keurig and got sick. He has been I'll all week with flu like symptoms from the fowl water. Breakfast was also cold. Would not stay again. Rooms were ok but need updating. Not worth what I... More

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innontheriver, General Manager at The Inn On The River, responded to this review

Thank you for taking the time to write a review on The Inn On The River. I do take all comments seriously. I recently heard about the cold water in your shower and, after investigation, have not received any other complaints. Our hot water heaters each service an entire floor of rooms and after checking your room I found there... More

Charlotte, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had the pleasure of coming to Pigeon Forge for the first time this week while I was in the area for business! I was greeted as soon as I walked in the front door by the GM, Karl Thomas and his wonderful front desk attendant, Danielle. They gave me all kinds of ideas of where to go, where to... More

Was this review helpful? Yes
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for a wonderful review of our hotel! We appreciate you sharing your experience and your recognition of our amazing staff! We really do strive to meet all of our guests' needs. We are looking forward to your next trip to Pigeon Forge, Tennessee! More

Sterling, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

Our family enjoyed its first stay to Pigeon Forge, TN. My family and I loved the affordable luxury room at the Inn On The River! The room was outstanding in the area of cleanliness. The two employees Mary Ann & Ashley kept our room: clean, fresh towels for the bathroom, fresh towels for the Jacuzzi, beds turned over daily, and... More

Was this review helpful? Yes
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for sharing your experience at The Inn On The River! We truly appreciate your comments and hope to see you again! More

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Additional Information about The Inn On The River

Address: 2492 Parkway, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Inn On The River 2.5*
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#2 Green Hotel in Pigeon Forge #2 Business Hotel in Pigeon Forge #3 Romantic Hotel in Pigeon Forge #5 Family Hotel in Pigeon Forge
Hotel Class
Official Description (provided by the hotel)
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have new Serta Pillowtop Mattresses, White Duvet Bedspreads, New Maple Furniture, Granite Counter Tops, In-Room Coffee Makers, Mini-Fridges, Hair Dryers, Iron and Ironing Boards. Suites available with In-Room Gas Fireplaces, In-Room Jacuzzi Tubs. Mini Suites with a Sitting Area and Sleeper Sofas are available along with Handicap Accessible Guest Rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, Nightly Complimentary Popcorn in the Lobby, and 24 hour Coffee and Tea. ... more   less 
Number of rooms
128

Questions & Answers

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2 questions
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Hurley, Virginia
Huntersville, North Carolina
1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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