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The Inn On The River

2.5 of 5 2492 Parkway, Pigeon Forge, TN 37863
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The Inn On The River
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The Inn On The River
The Inn On The River
The Inn On The River
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1,152 reviews from our community

Traveler rating
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496
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27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

We came down to Gatlinburg for the first time and weren't sure what to expect. The Inn on the River exceeded our expectations. The rooms were clean and comfortable. We chose to get a room overlooking the river and I would highly recommend spending the extra money, especially in the fall. Breakfast was good, nothing exceptional but again, the service... More

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Clarksville, Tennessee
1 review
5 of 5 stars Reviewed yesterday NEW

The staff is awesome....from the maintenance man to the manager! They were so kind to my 3 kids (ages 8, 5, 2) and myself. The room was very clean, as well as the pool and hot tub. We loved our room that overlooked the river. The ducks and geese were always there and my 2 yr old would hang out... More

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WV
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is my 2nd time staying here and it has always been just perfect. The location is great also-within walking distance to a lot of places. I love the breakfast bar. Staff is always very friendly. Next time I visit the area, I will stay again!

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 3 days ago NEW

staying in a room with the river view was very calming and nice. the staff was friendly and helpful the breakfast was nice, the only thing I thought was that the hotel can use a update some of the hotel was run down.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is our 2nd stay at The Inn On The River. It is the best place to stay in Pigeon Forge Tn. Everyone is so friendly. The breakfast id fantastic. The rooms are great. The balcony overlooking the river is fantastic.In the evening, they fix fresh popcorn and you can sit by the fireplace and enjoy some relaxing times. The... More

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Biloxi, Mississippi
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our trip started in Ontario, Canada. We had a difficult time at the border and a long drive ahead for our stop at the Inn on the River in Pigeon Forge. Before our arrival, we received a courtesy call from the staff too ensure our arrival and ask if we needed any assistance in directions. Upon arrival, the staff was... More

Was this review helpful? Yes 1
Hixson, Tennessee
Contributor
19 reviews 19 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

this was our second time staying here this year and we'll ALWAYS go back! Staff is so friendly--everybody speaks to you every time you see them...Kathy and Bridget at the front desk are just wonderful. Rooms are spacious, clean and the river side is so worth the price. Great location, great staff and great rooms--what else to you need on... More

Was this review helpful? Yes 1
ohio
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

When we first went in I thought oh no this doesn't look good but we had gone in a side door and the hallway was kinda shabby I was pleasantly surprised by the room itself. The lobby is very nice and breakfast was great. The pool looked nice but we didn't use it . I wouldn't hesitate to stay again.... More

Was this review helpful? Yes 2
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for reviewing our hotel! We are looking forward to your next trip to Pigeon Forge! More

Norwalk, Iowa, United States
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 6 days ago NEW

Best hotel customer service ever! The breakfast was delicious, very clean and comfortable rooms. All employees were hospitable and made our stay more enjoyable than it would have been otherwise. Majority of 5 star hotel is not nearly as nice as this. Kathy was so wonderful over the phone which is why we chose to stay at this hotel. The... More

Was this review helpful? Yes
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for the best review ever! We appreciate your comments and recognition of our great staff! We enjoy taking care of our guests and and hope everyone one that stays with us are just as happy as you! Again, thank you for a wonderful review and we hope to see you again soon! More

Bowling Green, Kentucky
2 reviews
5 of 5 stars Reviewed 1 week ago

This is very centrally located in Pigeon Forge, if you want a nice view, be sure to be on the river side, it makes all the difference. Room was clean, nice, no issues. The full breakfast included saved for the 2 mornings at least 40-50 dollars.

Was this review helpful? Yes
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review our hotel! We agree, our breakfast is great and can save you a lot! We are looking forward to seeing you again soon! More

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Additional Information about The Inn On The River

Address: 2492 Parkway, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Inn On The River 2.5*
Number of rooms: 128
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn

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