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The Inn On The River

Certificate of Excellence
GreenLeadersBronze level
Hotel website
2492 Parkway, Pigeon Forge, TN 37863
Special Deal
Free breakfast with your stay
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1 room 1 adult
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1,508 Reviews from our TripAdvisor Community

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Gainesville, Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

We have been visiting Pigeon Forge during the Christmas Holidays for the last 16+ years. The last 5-6 years we have stayed at The Inn on the River. Most courteous staff, convenient location, and comfortable, clean accommodations for a reasonable price. They go over and above to make your visit the one to remember.

Helpful?
Thank R S
South Pittsburg, Tennessee
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel was very clean, great location and the front desk went out of their way to make sure we were taken care of in all aspects. The roaring fireplace in the lobby is so relaxing, so quiet and comfortable, that reading a book by the fireplace was awesome. The decorations at Christmas were beautiful. Definitely will return.

Helpful?
Thank Starrlee316
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Visited just before Thanksgiving 2015. Staff was very nice, the place was clean, pool was nice, etc. We splurged and also had a hot tub in our room, along with a balcony facing the river. However, they only have ONE elevator, which broke down while we were in it. I ended up calling the front desk from my cell phone... More 

Helpful?
Thank 484harrietl
Shawn S, Manager at The Inn On The River, responded to this review

I would like to take this opportunity to thank you for giving me and our staff the honor of having you and your family as our guest. Our team strives hard every day to provide stellar service. We look forward to making your next stay more enjoyable than the last. We are continuing to make up-grades in all areas of... More 

Anderson, South Carolina, USA
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed a few nights here at at The Inn on the River. First of all it is in a great location. Can walk to resturaunts and attractions. The rooms are clean and modern. Breakfast was good, but the eggs were not too good. Too processed. We really enjoyed our stay here and will stay again. The only negitive thing... More 

Helpful?
Thank Spinenurse
Shawn S, Manager at The Inn On The River, responded to this review

Thank you for coming and being our guest, while on your time away from home. We are currently undergoing some breakfast upgrades, as well as continuing making upgrades at our facility. We appreciate you as our valued guest, also we realize you have many choices when you come to the Smokey Mountains, thank you for choosing us here at The... More 

Monticello, Kentucky
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This place was great, very clean, they were doing construction but that didn't effect our stay. Everyone was exceptional. Only disappointment is if you want a hot breakfast go early we went about 9:30 and it was a little cold.

Helpful?
Thank Luvtogo67
Shawn S, Manager at The Inn On The River, responded to this review

Thank you for coming and being our guest, while on your time away from home. I will check into the breakfast situation, and you should not have no problem in the upcoming stays. We appreciate you as our valued guest, also we realize you have many choices when you come to the Smokey Mountains, thank you for choosing us here... More 

Clarksville, Tennessee
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed here on 2/4/16 thru 2/7/16, we had a great time, we had the bottom floor, creek side and it was fabulous. Lots of places we could walk to. Everything was clean and all the people that worked there was great. We liked it so well we re booked for the same room if possible for August 2016. Our Guest... More 

Helpful?
Thank PaulTray12
Shawn S, Manager at The Inn On The River, responded to this review

Thank you for coming and being our guest, while on your time away from home. We appreciate you as our valued guest, also we realize you have many choices when you come to the Smokey Mountains. Thanks again for choosing us here at The Inn on the River. Looking forward having you as our guest in August. More 

Shepherdsville, Kentucky
1 review
5 of 5 stars Reviewed 1 week ago

This will be my families 3rd year staying in this hotel in April... The staff is fantastic, rooms are very clean, the food is delicious, the pool is warm and the overall experiences every year is just fantastic!!! For everyone complaining if a elevator is broke or etc. These things happen and its not their faults that is for a... More 

Helpful?
Thank Crystal S
Shawn S, Manager at The Inn On The River, responded to this review

I would like to take this opportunity to thank you for giving me and our staff the honor of having you and your family as our guest. Our team strives hard every day to provide stellar service. We look forward to making your next stay more enjoyable than the last . More 

Franklin, Tennessee
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I have written about this hotel before. I have always had great stays and could not say enough good things. Well, my last visit last week went way above and beyond what i could hope for. They took a great place and have renovated and now it is even greater. In my words this hotel is in the heart of... More 

Helpful?
1 Thank Summerfun2013
Jeannie Lea P, Assistant General Manager at The Inn On The River, responded to this review

Thank you so much for such a glowing review! We have worked very hard on our improvements and your review makes it all worth it. Thanks again. More 

Oakdale, Tennessee
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here on 1/22-1/23 for a weekend getaway. Staff was very courteous at check in and lobby was very nice and clean. Room was spacious, clean and comfortable. The breakfast bar was very good and what I feel was a nice variety of food for breakfast compared to some places I have stayed at over the years. Also the fresh... More 

Helpful?
1 Thank WolfgangRoberson
Jeannie Lea P, Assistant General Manager at The Inn On The River, responded to this review

Thank you so for taking the time to review The Inn On The River. It is great to hear how much you enjoyed your stay. We hope to see you again soon. More 

Smithtown, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The Breakfast is great, one of the best I have had. The staff was awesome and the grounds are beautiful. Kids had a blast in the in room Jacuzzi. Would definitely stay again. It's a great location, close to everything.

Helpful?
Thank Brifletch
Jeannie Lea P, Assistant General Manager at The Inn On The River, responded to this review

It is so kind of you to take the time to write a review. We are so glad you enjoyed your stay. Hope we see you again soon! More 

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Deluxe King Suite with Fireplace and Jacuzzi and Riverside Balcony (34)
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