I am very upset with this hotel right now but I want to be fair in this review so I will start with the positives. Pros: *Staff I spoke to for booking and checking in was extremely curteous professional and accomodating. Cherri, Chelsea, Hugh and I forget the night clerks who checked us in but they were great. * Photos... more

This was a great hotel. Very clean. We had a suite with a fireplace and jacuzzi and it was awesome! The maids left us alone until we left for the day and never bothered us otherwise. The breakfast was okay, nothing great, but the coffee was awesome and available with to go cups at all times. The staff was very... more

My fiance and I went in April for the weekend to go to Dixie Stampede ( loved it) and Dolly Wood (what a waste of time and money!) The hotel has very friendly staff who were very attentive and polite. The room was clean and fresh. The bed was a wee bit hard but tolerable. The continental breakfast seemed to... more

We booked a jacuzzi king room. The room was very large and very clean. But, the only problem was the constant banging of doors opening and closing until about 2:00 in the morning and kids running up and down the hallway. Don't go here if you want a good, quiet, night's sleep . . . more

We have stayed several times. The hotel is clean and comfortable. We have always enjoyed the breakfast. If the breakfast area gets full, they always open one of the meeting rooms off of the lobby. This really makes it nice at breakfast time if the hotel is full. The lobby is nicely decorated and everyone has been friendly. The beds... more

Very clean! Very nice! Convenient to alot of attractions! Everyone was very nice and room was clean. Newly remodeled rooms. Had new carpet laid also. I was very happy and will stay here again! Pillows were nice and fluffy, had three pillows on each bed, not the one layer bricks you usually see in a motel. Price was very reasonable,... more

Me and my family stayed here for 2 nights. The hotel and staff was really nice. The rooms are very clean and spacious. The beds are really comfortable. The indoor pool was alot smaller than what I thought that it would be, but my children enjoyed it. The breakfast was really good. It consisted of bagels, toast, pastries, fruit, yogurt,... more

We've stayed in much cleaner and maintained hotels/motels in Pigeon Forge. I must say we were very disappointed. The elevator carpet was nasty and dirty. Graffiti carved in the metal on the walls of the elevator. Our room carpet had soiled spots on it. Rust on the metal fixtures in the bathroom. Found hairs on the wash cloths. We were... more

I liked it. Nice clean spacious room. Good WiFi service. Not real full when I was there. Breakfast was free but mostly bagels and cereal and such. Had ants in the bathroom. I gather my experience with the ants was not unquie based on other reviews. more