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All 94 Pigeon Forge hotels

MainStay Suites

2.5 of 5 Hotel   |   410 Pine Mountain Road, Pigeon Forge, TN 37863
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81%
Ranked #16 of 94 hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
meg833 Springfield, Missouri
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231 people have reviewed this hotel

Traveler rating
    113
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See reviews for
119
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Springfield, Missouri
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel was perfect for the five of us. It had a kitchenette,a sofa bed for the kids, great beds for the adults, and 4 pools, two hot tubs, a lazy river. Top that if you can. Oh, yes, a full breakfast. A walkout balcony to dry swimwear. The hotel has a welcome home front porch with rockers that people... More

Was this review helpful? Yes 1
Geneva, Florida
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family and I stayed at this hotel in July of 2014 for a family reunion. Although this hotel is in Pigeon Forge, it is about a half mile off the main strip. Thus, you are close to the craziness, but not too close. The hotel was clean and the staff was friendly! There are several places to hang out... More

Was this review helpful? Yes 1
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for a great review of our property and city. We are glad you were at MainStay and hope to see you back again soon. More

Rising Sun, Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Very basic - no frills kind of place. Housekeeping is only provided prior to your stay (you don't get daily housekeeping unless you pay extra) - but that wasn't a big deal for us. Not much to say. It was ok - not as nice as a Hampton Inn or Embassy Suites, but not bad if you are on a... More

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MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Mrs. Hamm I am glad you stayed with us but your review stated that we charged for housekeeping service. where on earth would you get that information? we have never and will never charge for those services. glad you were here and hope to see you soon. More

Logan, West Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed for a over nighter checking in about 6pm, on Sunday 7/6/14 because my cabin reservation started the next day. The price on Sunday after the 4th July was $80 which is reasonable. The room was bare essentials. Nothing fancy to it. We ordered out for pizza to find only 2 plates in the cabinets. The room was clean, door... More

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MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank for staying with us. I am sorry that you never ask to speak to me about your issues while at the hotel. It was very busy. We offer extra placesettings upon request. We stock our cabinets based on Choice Hotel guidelines. the beds in everyroom are new since March 2014. More

Jackson, Mississippi
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed for our first family vacation to Pigeon Forge during the first week in July, 2014. MainStay is in a perfect location to the main strip through Pigeon Forge. It is a very well maintained hotel with excellent house keeping. We requested light house keeping for the week thinking it would be just fresh towels. However, we returned every... More

Was this review helpful? Yes 1
Knoxville, Tennessee
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

During the 4th of July weekend, my wife and I were asked to coordinate our family reunion in Pigeon, Tennessee; family members would be travelling all across the country (from Atlanta to Reno, Nevada). Our family reunion was going to be the first time in Tennessee. We wanted it to be special! In generally, folks from a family reunion will... More

Was this review helpful? Yes 2
Nashville
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our now go to hotel and I love the redos since our stay in December. My only complaint is the computers in the business area. They are are very old processors. It says windows 7 but it was easily noticeable windows vista which is obsolete and makes everything slow! It should be windows 8. Vista or an older... More

Was this review helpful? Yes 1
TN
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This is a very nice property, nicely away from the madness on the Pigeon Forge Parkway. Beautiful landscaping, comfortable large rooms, some accessible. Free hot breakfast, indoor and outdoor pools, hot tub and plenty of meeting areas. I would have given them 5 stars, but the reaction by management to an issue makes me drop my rating two stars to... More

Was this review helpful? Yes 1
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

thakn you for staying with us. It was a busy weekend with the pageant but you should not have people outside your door at 11pm. I will take future precautions to make sure this doesnt happen. More

Greeneville, Tennessee
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was my second trip to this hotel in the last 6 months and I am SOLD! Great place for families with children! The pools, hot tubs, and lazy river guarantee enjoyment. Large rooms with full kitchenettes provided space for my family of four to enjoy our stay. Crowded breakfast bar was bearable because staff worked hard making sure items... More

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Destrehan, Louisiana
Top Contributor
107 reviews 107 reviews
18 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I rarely give five stars in my Trip Advisor reviews but MainStay Suites in Pigeon Forge deserves all five. This is a spectacular facility for family reunions and other such groups. Do not hesitate to book your group function here. Mitch and Mike not only gave us special pricing, they also accommodated our every need and made the whole family... More

Was this review helpful? Yes 1
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Additional Information about MainStay Suites

Address: 410 Pine Mountain Road, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites 2.5*
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Also Known As:
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge

48 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#14 Business Hotel in Pigeon Forge #14 Family Hotel in Pigeon Forge #23 Romantic Hotel in Pigeon Forge
Hotel Class
Official Description (provided by the hotel)
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 
Number of rooms
129

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