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MainStay Suites

Certificate of Excellence
2.5 of 5
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410 Pine Mountain Road, Pigeon Forge, TN 37863
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MainStay Suites
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Ranked #13 of 94 Hotels in Pigeon Forge
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
janiernmcguire
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307 reviews from our community

Traveler rating
    164
    86
    34
    16
    7
See reviews for
155
42
5
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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    (73)
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

My family of 4 stayed at Main Stays over Memorial Day weekend. I can't say enough good things abt this hotel. The rooms were large and very clean! The kitchen area is big with full fridge, microwave, and even a dishwasher! The hotel is so quite and away from the craziness of the downtown area and crowds but it's only... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Family of 5, stayed 2 nights, was a perfect stay both night, wasn't the cheapest place around but had rave reviews. My wife and I are giving 5 stars also, clean rooms, the staff were more than exceptional and were exceeding our expectations at every turn. We were glad we picked this place out of the pile to choose from

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MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are so glad you chose Mainstay Suites Pigeon Forge, TN as your hotel of choice. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable... More 

Pigeon Forge, Tennessee, United States
Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

It was an excellent stay. relaxing, pleasant and enjoyable. The Staff was very friendly and helpful. The breakfast was really good. It was an awesome get away for my husband and myself. It is close to everything you would need on an trip to the mountains. It was a shear delight. A very friendly and pleasant staff.

Was this review helpful? Yes
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

We are so glad you chose Mainstay Suites Pigeon Forge, TN as your hotel of choice. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne General Manager... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We give this hotel 5 stars! It's located off traffic light #6 - behind Shoney's and JT Hannah's. The hotel is on beautiful land right next to a stream. We got a good laugh at the ducks swimming in the fountain in front of the building. Check-in was a breeze - Eric and Jeff were super helpful and so nice!... More 

Was this review helpful? Yes 2
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

We are so glad you chose Mainstay Suites Pigeon Forge, TN as your hotel of choice. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne General Manager... More 

Franklin, North Carolina
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We found this hotel on an auction site that had discounted rooms. It was a last minute decision to come to Pigeon Forge, and a much needed get away trip. We only stayed one night, but we fell in love with MainStay Suites. The property is beautiful! The room didn't get as cool as we wanted, but once we figured... More 

Was this review helpful? Yes 2
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

We are so glad you chose Mainstay Suites Pigeon Forge, TN as your hotel of choice. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne General Manager... More 

Casselberry, Florida, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a group of 112 middle school kids stay at this hotel. The hotel was very clean and roomy. The staff was great! The hotel is solid enough that the kids could not be heard between walls in rooms. Hotel is close enough to everything but yet far enough away from the craziness! Overall experience here was wonderful!

Was this review helpful? Yes
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

We are so glad you chose Mainstay Suites Pigeon Forge, TN as your hotel of choice. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne General Manager... More 

Norton, Virginia
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

So, my family has been visiting Pigeon Forge for the last couple of years and thus we've stayed in a few other places but by far this place exceeds them all! The price was very reasonable, especially for all that they offer. We stayed for four days and three nights and check-in was very easy. The place is beautiful. Yes,... More 

Was this review helpful? Yes 1
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

We are so glad you chose Mainstay Suites Pigeon Forge, TN as your hotel of choice. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne General Manager... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2015

Very well kept establishment. Staff was very friendly. Room was comfortable and cleanliness was superb. Price was more than reasonable and breakfast was amazing. Would recommend to anyone visiting Pigeon Forge

Was this review helpful? Yes 1
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

We are so glad you chose Mainstay Suites Pigeon Forge, TN as your hotel of choice. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne General Manager... More 

Jonesboro, Indiana
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 8, 2015

Excellent value and wonderful hotel. Beds were super comfy. Rooms were very spacious. Hotel was in a good location. Facilities were great! The breakfast was amazing! Staff was very pleasant and helpful. Definitely recommend! We will be staying here again in the future. Only reasons I didn't give this hotel a perfect rating were the following minor issues: 1. Wi-Fi... More 

Was this review helpful? Yes 1
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

We are so glad you chose Mainstay Suites Pigeon Forge, TN as your hotel of choice. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne General Manager... More 

Lancaster, Pennsylvania
Contributor
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 8, 2015

I got this room as a last minute stay on a hotel auction site for a very reasonable price. It was a welcome refuge after a long car trip. Clean, comfortable, friendly, with a nice, hot breakfast. Ample suite. Super value for the price.

Was this review helpful? Yes 1
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

We are so glad you chose Mainstay Suites Pigeon Forge, TN as your hotel of choice. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne General Manager... More 

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