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MainStay Suites

Certificate of Excellence
2.5 of 5
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410 Pine Mountain Road, Pigeon Forge, TN 37863
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Ranked #12 of 94 Hotels in Pigeon Forge
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
Ken C New Market, Tennessee
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319 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Market, Tennessee
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a Convention here,,,,,the hotel went out of there way to help us!! All was great except for the caterer. I would advise using another if your having a food event here. Overall, we had a good experience.

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1 review
5 of 5 stars Reviewed yesterday NEW

This is our favorite place to stay in Pigeon Forge. The staff is wonderful, rooms are clean, and I love it that is just off of the beaten path. It provides for quiet mornings and sunrises over the adjacent farm.

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Bowling Green, Kentucky
Level Contributor
141 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a great hotel the location is in our opinion the best in Pigeon Forge. It is in a very quite location, but just a few blocks to the heart of town. The trolley stops in front of the hotel. The grounds are well kept, staff is always ready to help, and the rooms though getting in need of... More 

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Vardaman, Mississippi
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

stop in for a night before we checked in our cabin,room was not cool when went in,went out to eat told front office about it said they would see about it.Well we returned later and they said it was fixed,well they did change the thermosate but didn't fix the problem,we thought maybe it would take a while to cool (wrong)... More 

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Fayetteville, Tennessee
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first stay but certainly not our last. This is hidden just off the main strip in Pigeon Forge enough to be quiet and secluded but minutes from all of the tourist attractions. Check In was easy and I was able to add a coupon I had found. The pools both inside and out along with the lazy... More 

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A hidden gem of a hotel. Not on the busy strip but within a minute or 2 from it. Excellent hotel with clean and spacious rooms. Welcome staff. Breakfast bar can get very busy, but it was delicious and hot with tons of variety. Love that there's a variety of pools so one is not overcrowded. This was our first... More 

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Greeneville, Tennessee
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

Excellent hotel. Rooms were very clean and we'll kept. The staff was very friendly. The reason for the 4 star rating instead of 5 is the fact that they charge $6 per night for a crib and $1.50 for the safe in the room. Other than that stay was wonderful.

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Memphis, Tennessee
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is one of the best hotels that I have stayed in. The staff is very friendly and the hotel is very clean. I stayed I hundreds of hotels before I retired and this one is great. The full kitchen was great because we were traveling with three young girls

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was priced at least as good as others that we have stayed at in the past in the area if not cheaper. The rooms were nice, neat, and clean. We enjoyed the hot breakfast three mornings. The indoor and outdoor pools were nice and not overcrowded. Definitely marking this one down for future stays!

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Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The MainStay Suites in Pigeon Forge TN was a vacation I will never forget the staff was very welcoming/ the hotel was clean from top to bottom it was more then me and my family could ask for. The pools they have 3 plus a lazy river water was crystal clear the breakfast was great please stay here you won't... More 

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