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All 93 Pigeon Forge hotels

MainStay Suites

2.5 of 5 Hotel   |   410 Pine Mountain Road, Pigeon Forge, TN 37863
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81%
Ranked #15 of 93 hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
MonkysAndrea Dallas, Texas
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231 people have reviewed this hotel

Traveler rating
    114
    67
    29
    14
    7
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119
28
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13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Dallas, Texas
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for a family reunion. Free breakfast was nice. Not excellent, but it's free. Being your own coffee creamer though! Pools are fun, main one a little cold. It was nice to be a little off the main road in a quieter area. Trolley stop right at the hotel was convenient. Rooms are very family & budget friendly... More

Was this review helpful? Yes
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for bringing your family to MainStay Suites. We thank you for your business and hope to see you back soon. More

Springfield, Missouri
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was perfect for the five of us. It had a kitchenette,a sofa bed for the kids, great beds for the adults, and 4 pools, two hot tubs, a lazy river. Top that if you can. Oh, yes, a full breakfast. A walkout balcony to dry swimwear. The hotel has a welcome home front porch with rockers that people... More

Was this review helpful? Yes 1
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for a great review we are so glad you chose us for your vacation. We hope to see you back real soon. More

Geneva, Florida
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I stayed at this hotel in July of 2014 for a family reunion. Although this hotel is in Pigeon Forge, it is about a half mile off the main strip. Thus, you are close to the craziness, but not too close. The hotel was clean and the staff was friendly! There are several places to hang out... More

Was this review helpful? Yes 1
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for a great review of our property and city. We are glad you were at MainStay and hope to see you back again soon. More

Rising Sun, Maryland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Very basic - no frills kind of place. Housekeeping is only provided prior to your stay (you don't get daily housekeeping unless you pay extra) - but that wasn't a big deal for us. Not much to say. It was ok - not as nice as a Hampton Inn or Embassy Suites, but not bad if you are on a... More

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MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Mrs. Hamm I am glad you stayed with us but your review stated that we charged for housekeeping service. where on earth would you get that information? we have never and will never charge for those services. glad you were here and hope to see you soon. More

Logan, West Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed for a over nighter checking in about 6pm, on Sunday 7/6/14 because my cabin reservation started the next day. The price on Sunday after the 4th July was $80 which is reasonable. The room was bare essentials. Nothing fancy to it. We ordered out for pizza to find only 2 plates in the cabinets. The room was clean, door... More

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MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank for staying with us. I am sorry that you never ask to speak to me about your issues while at the hotel. It was very busy. We offer extra placesettings upon request. We stock our cabinets based on Choice Hotel guidelines. the beds in everyroom are new since March 2014. More

Jackson, Mississippi
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for our first family vacation to Pigeon Forge during the first week in July, 2014. MainStay is in a perfect location to the main strip through Pigeon Forge. It is a very well maintained hotel with excellent house keeping. We requested light house keeping for the week thinking it would be just fresh towels. However, we returned every... More

Was this review helpful? Yes 1
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for a nice review and thanks for staying with us. We do offer a lot for the vacation family. Hope to see you in the fall or at Christmas season. More

Knoxville, Tennessee
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

During the 4th of July weekend, my wife and I were asked to coordinate our family reunion in Pigeon, Tennessee; family members would be travelling all across the country (from Atlanta to Reno, Nevada). Our family reunion was going to be the first time in Tennessee. We wanted it to be special! In generally, folks from a family reunion will... More

Was this review helpful? Yes 3
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

WE are so glad you had your family reunion here. It's a great facility for reunions with our many meeting rooms, pavilion and conference center. More

Nashville
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our now go to hotel and I love the redos since our stay in December. My only complaint is the computers in the business area. They are are very old processors. It says windows 7 but it was easily noticeable windows vista which is obsolete and makes everything slow! It should be windows 8. Vista or an older... More

Was this review helpful? Yes 1
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you so much for spending your vacation with us. We are working on the Business Center. More

TN
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This is a very nice property, nicely away from the madness on the Pigeon Forge Parkway. Beautiful landscaping, comfortable large rooms, some accessible. Free hot breakfast, indoor and outdoor pools, hot tub and plenty of meeting areas. I would have given them 5 stars, but the reaction by management to an issue makes me drop my rating two stars to... More

Was this review helpful? Yes 1
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

thakn you for staying with us. It was a busy weekend with the pageant but you should not have people outside your door at 11pm. I will take future precautions to make sure this doesnt happen. More

Greeneville, Tennessee
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was my second trip to this hotel in the last 6 months and I am SOLD! Great place for families with children! The pools, hot tubs, and lazy river guarantee enjoyment. Large rooms with full kitchenettes provided space for my family of four to enjoy our stay. Crowded breakfast bar was bearable because staff worked hard making sure items... More

Was this review helpful? Yes
MainstaySuitesPF, Manager at MainStay Suites, responded to this review

WE are so glad you had a great stay. Your business is very important to use as well as your satisfaction while here. More

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Additional Information about MainStay Suites

Address: 410 Pine Mountain Road, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites 2.5*
Reservation Options:
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Also Known As:
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#12 Family Hotel in Pigeon Forge #14 Business Hotel in Pigeon Forge #15 Top resorts Hotel in Pigeon Forge #24 Romantic Hotel in Pigeon Forge
Hotel Class
Official Description (provided by the hotel)
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 
Number of rooms
129

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