We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

MainStay Suites

Certificate of Excellence
2.5 of 5
Hotel website
Hotel deals
410 Pine Mountain Road, Pigeon Forge, TN 37863
Special Offer
Choice Privileges Points
MainStay Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #13 of 94 Hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
winner12 Birmingham, AL
Write a Review

293 reviews from our community

Traveler rating
    154
    83
    34
    15
    7
See reviews for
148
40
4
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • Any
English first
  • All months
    (293)
  • Mar-May only
    (59)
  • Jun-Aug only
    (104)
  • Sep-Nov only
    (76)
  • Dec-Feb only
    (54)
All months
Birmingham, AL
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

My husband and I returned to MainStay Suites because our first visit had been pleasant enough. However, upon entering our suite, we soon discovered things that needed attention. The safe did not work -- it would not close. I called the front desk (after several times of trying to get a dial tone on the phone) and a maintenance man... More 

Was this review helpful? Yes
Cincinnati, Ohio
Top Contributor
50 reviews 50 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Located on Pine Mountain Rd. just off the main drag, this is one very clean, very well-run hotel. Good for walking and also catching the Fun Time Trolley. Mitch Lewis, the Group Sales Coordinator along with some of the other staff, (can't remember her name, been working there a long time, but she works the dining room most every morning---she... More 

Was this review helpful? Yes
Union
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I would stay here again because the place was clean and easy to access. I had no idea it was in Pigeon Forge or I would have chosen it earlier. The breakfast buffet was very nice and many areas appear recently renovated. Great arrangement for a family with several people and very appropriate for a week long stay due to... More 

Was this review helpful? Yes
Buffalo, New York
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The host for amateur radio conference with attendees from throughout the USA and international visitors, we always are greeted with a spacious suite. Clean and comfortable, the property is set a short distance off the main highway. Peaceful and well maintained, we enjoy our stay after a busy day. The breakfast is always appreciated, hot, fresh and well maintained by... More 

Was this review helpful? Yes
Cincinnati, Ohio
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for Christmas night and weekend wedding . The front desk check in was easy and the guy who checked us in was outstanding in his service also the staff were very friendly and outgoing . The room was two queen beds a small kitchen and sleeper couch with flat screen tv the bathroom was very clean and... More 

Was this review helpful? Yes
Greensboro, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For spring break this year, we booked a room at this location, and it was awesome. We never really used the stove and everything, but the fridge made this worth while since we're all in our early 20's. Keeping frozen food helped keep the trip affordable. The hotel seemed full for a conference and it felt like a nice little... More 

Was this review helpful? Yes
Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Recently stayed 2 nights in this hotel. The accomodations were very nice, but showing some signs of age, and the staff were outstanding. They went out of our way to ensure we had a pleasant visit, inspite of the fact that almost everything in town was closed because of an ice/snow storm. The hotel is located a little bit off... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 22, 2015

We had a horrible experience with another hotel and out money was refunded. This was where we went. At 11 pm they had an open room and got us in and settled. Even apologized for the bad experience at the other hotel. The rooms were clean and spacious. The pool was great. The staff were friendly and knowledgeable of the... More 

Was this review helpful? Yes 1
Chickamauga, Georgia
Top Contributor
67 reviews 67 reviews
44 hotel reviews
293 helpful votes 293 helpful votes
5 of 5 stars Reviewed February 2, 2015

I stayed at the Main Stay Suites in P.F. over two weekend nights on consecutive weekends while attending the Wilderness Wildlife Week, January 24-31, 2015. One stay was a Friday night on the 23rd and the other was on Saturday night, the 31st. I was staying in a friend's timeshare location on the other nights in-between. On both occasions, I... More 

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed January 31, 2015

Stayed here several yers ago and loved it. During a return visit to the city stayed at the inn and was very pleased to find it in excellent condition and very clean. The owner(s) really believe in investing in his or her business. The breakfast staff was very nice and polite and the food was great. Rooms are spacious and... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

81 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (69)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (23)
Viewed
Pool/beach area (13)
Viewed
Dining (5)
Viewed
Room/suite (16)
Viewed
Bathroom (1)
Viewed
Family/play areas (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (4)
Viewed
Pool/beach area (3)
Viewed
Dining (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question