We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 94 Pigeon Forge hotels

MainStay Suites

2.5 of 5 Hotel   |   410 Pine Mountain Road, Pigeon Forge, TN 37863
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added MainStay Suites to your Saves list
MainStay Suites
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
81%
Ranked #17 of 94 hotels in Pigeon Forge
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed today
Susan K Portland, Tennessee
Write a Review

200 people have reviewed this hotel

Traveler rating
    94
    62
    22
    14
    8
See reviews for
100
24
2
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Portland, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed today NEW

We stayed here with my son's high school soccer team in March. The rooms were large and nicely decorated. The hotel was obviously being remodeled, but the staff made sure it did not interfere with our stay. The young men enjoyed the pool and hot tub. The hotel was very clean. It is located off the main strip through Pigeon... More

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

The staff was great. Breakfast was good and wifi worked well. The pool was gray and foamy- not appealing at all. And the trash in the pool area was overflowing. The sleeper sofa was miserable. Pretty mediocre hotel. There was also a loud group performing karaoke in the meeting room. Probably won't be back.

Was this review helpful? Yes
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for staying with us this past weekend. Rod Run Weekend is was busy. I have checked our pool logs and I show nothing wrong with the chemical, however I will check into why the pool might have been greyish. The sleeper sofas are being replaced on the 3rd and 4th floor this month. The 1st two floor all... More

Greeneville, Tennessee
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Ample room. Large rooms. Enjoyed the kitchenette's with full size fridge. Beds were comfy. Beautiful grounds. Stream is beautiful. Children enjoyed the indoor swimming pool. Outdoor water attractions looked like they would provide as lots of joy when weather improves. Some remodeling is being done on the lobby area, but this is minimally noticeable,

Was this review helpful? Yes
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for stay with us and your kind comments about our hotel. We are happy to see so many guest like the new bedding and the comfort. This is an all suite property and every room has new bedding. More

1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel was very clean. Offered a Great free breakfast. The hotel is Off the beaten path but close to everything. Noticed that it Was going under renovation but still very nice and affordable accommodations for our family. Would stay here again!

Was this review helpful? Yes
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

The renovation is looking great. Thanks for staying with us and can't wait until you see the finished product. Hurry back. More

Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We came to Pigeon Forge on a weekend trip with friends. We had never stayed at a MainStay and I was very happy with our stay. We were hoping for adjoining rooms, but the friendly front desk staff was able to give us rooms right next to each other. Our room was very clean and was impressed that we had... More

Was this review helpful? Yes
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you and I will follow up on indoor pool chemical levels More

Columbus, IN
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visit Pigeon Forge and Gatlinburg twice a year and have stayed in many places. This was one of my favorites! Even though they are doing a renovation everything was clean. We had 3 rooms and all were clean and well stocked. The rooms are spacious and allow for visiting with family. Breakfast also was very good and kept well... More

Was this review helpful? Yes
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you so much for being our guest. We strive everyday to make it a better everyday More

Fort Myers
Contributor
19 reviews 19 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This place could use some updating, but for the price ($85 incl tax), it was decent. There were some stains on the couch, but the room was clean. The in-room kitchenette is convenient. There were no baseboards in the hallway; maybe they were renovating. The check-in clerk was very friendly. The breakfast was standard fare for a free hotel breakfast.... More

Was this review helpful? Yes
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for staying with us and our goal is to constantly improve. Our reviews are good, including the breakfast. The hotel has been going through a huge renovation project in our rooms, lobby, pool areas. Baseboard is down because new flooring and carpet is going in. We look forward to your return. More

Nashville
Contributor
19 reviews 19 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a great place to stay. I love that is off the beaten path a little bit. The rooms are very very spacious. We usually get a 2 queens bed room.. It comes with a sofa sleeper and a mini kitchen.. The only thing was the balcony locked from the outside with no access to get back in(No reg... More

Was this review helpful? Yes
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for being our guest and your home away from home. If you stayed on the first floor the balcony doors are designed to lock and as a safety feature to keep anyone from coming into your room should you accidently leave it unlocked. More

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 4, 2014 via mobile

Great place to stay! Excellent breakfast, large room with kitchenette, loved the balcony. Nice indoor pool with hot tub. Really pleased with everything really hoping to come back soon especially when your outdoor pool opens!

Was this review helpful? Yes
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

We look forward to you coming back when the outdoor pool opens. Spring is and Summer are getting close. Thank you for staying with us. More

Cleveland, Tennessee
1 review
4 of 5 stars Reviewed February 20, 2014

Have stayed there 6 times in the last 6 years. Always been clean and comfortable. The breakfast ladies do a fantastic job of keeping eating area clean and restocked. The breakfast area does get crowded if they are hosting a conference that weekend, ( 50-100 eating at one time). Was just there in Feb, 2014 and they are remodeling. It's... More

Was this review helpful? Yes
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

We are so glad to hear that you have stayed with us over the past six years. Thank you for your comments. We are excited about 2014 and the new exciting changes at Mainstay Suites. We look forward to hearing from you soon. More

Been to MainStay Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about MainStay Suites

Also Known As:
Mainstay Hotel
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Pigeon Forge Mainstay
Mainstay Suite Pigeon Forge
Address: 410 Pine Mountain Road, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Pigeon Forge
#17 Top resorts Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites 2.5*
Official Description (provided by the hotel):
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Priceline, Choice Hotels, Tingo, Expedia, Hotels.com, Venere, Agoda and Otel so you can book your MainStay Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage MainStay Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.