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All 94 Pigeon Forge hotels

MainStay Suites

2.5 of 5 Hotel   |   410 Pine Mountain Road, Pigeon Forge, TN 37863
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Ranked #18 of 94 hotels in Pigeon Forge
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Amy27599 Chapel Hill, North Carolina
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203 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Chapel Hill, North Carolina
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My husband and I just visited Pigeon Forge/Gatlinburg, TN with our two kids, 7 and 10, in April 2014. We chose Main Stay Suites from a travel site and were so happy with the selection when we arrived. The hotel is a few blocks from the hustle and bustle of the main strip of Pigeon Forge where the majority of... More

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Nashville Tennessee, USA
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked this hotel for 2 nights for a quick trip to Dollywood. I wanted something with good reviews but not overly expensive since I knew we wouldn't be hanging out there much. The location was perfect, easy to get to while still feeling a bit more like you are in the mountains. We were welcomed and set up in... More

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MainstaySuitesPF, Manager at MainStay Suites, responded to this review

Thank you making this your home away from home. We are the hidden gem at traffic light #6 right off the parkway. We look forward to having you back on your next Dollywood trip. More

Dayton, Ohio
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Hotel was in a great area off the beaten path but close to everything. Residential park like feel with a river. Rooms not in bad condition. However I was unable to use the hot tub which was one of the main reasons I choose the hotel. The indoor hot tub was closed, undergoing some issues & staff first said the... More

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MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

I am so glad your family stayed with us at Mainstay Suites. We are installing a new heater/humidifier system in the indoor pool and it did effect the temperature while this unit was being installed. The water temp is usually 102 for the indoor hot tub and 84 for the indoor pool. We look forward to seeing you in the... More

Portland, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here with my son's high school soccer team in March. The rooms were large and nicely decorated. The hotel was obviously being remodeled, but the staff made sure it did not interfere with our stay. The young men enjoyed the pool and hot tub. The hotel was very clean. It is located off the main strip through Pigeon... More

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MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for staying with us and your kind comments about the property and staff More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

The staff was great. Breakfast was good and wifi worked well. The pool was gray and foamy- not appealing at all. And the trash in the pool area was overflowing. The sleeper sofa was miserable. Pretty mediocre hotel. There was also a loud group performing karaoke in the meeting room. Probably won't be back.

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MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for staying with us this past weekend. Rod Run Weekend is was busy. I have checked our pool logs and I show nothing wrong with the chemical, however I will check into why the pool might have been greyish. The sleeper sofas are being replaced on the 3rd and 4th floor this month. The 1st two floor all... More

Greeneville, Tennessee
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Ample room. Large rooms. Enjoyed the kitchenette's with full size fridge. Beds were comfy. Beautiful grounds. Stream is beautiful. Children enjoyed the indoor swimming pool. Outdoor water attractions looked like they would provide as lots of joy when weather improves. Some remodeling is being done on the lobby area, but this is minimally noticeable,

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MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for stay with us and your kind comments about our hotel. We are happy to see so many guest like the new bedding and the comfort. This is an all suite property and every room has new bedding. More

1 review
4 of 5 stars Reviewed 4 weeks ago

Hotel was very clean. Offered a Great free breakfast. The hotel is Off the beaten path but close to everything. Noticed that it Was going under renovation but still very nice and affordable accommodations for our family. Would stay here again!

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MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

The renovation is looking great. Thanks for staying with us and can't wait until you see the finished product. Hurry back. More

Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We came to Pigeon Forge on a weekend trip with friends. We had never stayed at a MainStay and I was very happy with our stay. We were hoping for adjoining rooms, but the friendly front desk staff was able to give us rooms right next to each other. Our room was very clean and was impressed that we had... More

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MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you and I will follow up on indoor pool chemical levels More

Columbus, IN
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We visit Pigeon Forge and Gatlinburg twice a year and have stayed in many places. This was one of my favorites! Even though they are doing a renovation everything was clean. We had 3 rooms and all were clean and well stocked. The rooms are spacious and allow for visiting with family. Breakfast also was very good and kept well... More

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MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you so much for being our guest. We strive everyday to make it a better everyday More

Fort Myers
Contributor
19 reviews 19 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This place could use some updating, but for the price ($85 incl tax), it was decent. There were some stains on the couch, but the room was clean. The in-room kitchenette is convenient. There were no baseboards in the hallway; maybe they were renovating. The check-in clerk was very friendly. The breakfast was standard fare for a free hotel breakfast.... More

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MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for staying with us and our goal is to constantly improve. Our reviews are good, including the breakfast. The hotel has been going through a huge renovation project in our rooms, lobby, pool areas. Baseboard is down because new flooring and carpet is going in. We look forward to your return. More

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Additional Information about MainStay Suites

Also Known As:
Mainstay Hotel
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Pigeon Forge Mainstay
Mainstay Suite Pigeon Forge
Address: 410 Pine Mountain Road, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites 2.5*
Official Description (provided by the hotel):
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 
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