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All 93 Pigeon Forge hotels

Comfort Inn & Suites at Dollywood Lane

2.0 of 5 Hotel   |   3712 Parkway, Pigeon Forge, TN 37863
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Ranked #20 of 93 Hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Grandmoose Dayton, Ohio
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268 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dayton, Ohio
Top Contributor
64 reviews 64 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Desk staff was extremely helpful. We arrived in the morning for the National Quartet Convention. We had been warned by friends not to drive to the LeConte Convention Center. I explained at the Front Desk that I realized we were too early to check in but we wanted to leave the car at the Motel & use the trolley. Not... More

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Asheville, North Carolina
Senior Reviewer
9 reviews 9 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is in an excellent location, at the foot of the Smoky Mountains, near local attractions and shopping; therefore, it is a "go-to" hotel for family and friends. Third visit and the worst experience checking in. Rating would be a 5 if not for the ill-trained front desk staff. During check in on September 22, 2014, I was handed... More

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Laura A, Guest Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

288Denise05, We sincerely apologize regarding the issues you experienced with the front desk and with our keys. At check in ID is normally requested first, so that we can ensure that we are providing the correct information to the correct guests. You have our word that this will be addressed with our staff. We are delighted that Jay was a... More

Gallatin, Tennessee
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed he two weeks ago for the third time and everytime we stay it is always curtious on time staff! Great breakfast always fresh and friendly staff and clean comfy rooms!!!! We will be back again in March and April

Was this review helpful? Yes 2
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

Barnhills, Thank you so much for taking the time to fill out this survey about your stay with us. We are so glad that you have chose to stay with us the last 3 times you were in town! Our friendly staff, Delicious breakfast, and clean comfy rooms will be awaiting your arrival in March and April, until then safe... More

Waynesboro, Tennessee
Top Contributor
64 reviews 64 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel was remodeled in the near past but it seems all they did was put in new furniture. I stayed in the same room that I stayed in before the remodel and everything else was the same. I complained about the very very noisy fan back then and it is still there. Otherwise it was overall a good stay. Breakfast... More

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Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

Swn g, Thank you for this review of our hotel, we are delighted that overall you had a wonderful stay with us. Regarding issues with our remodel, as you stated in your previous review from earlier this year, "They just recently underwent a makeover of all the rooms with new beds and new carpets and fixings". We have also painted... More

Belton, South Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Chose this location for a Church outing and even though they was remodeling everything was still in very good condition and accomodating. The breakfast choices was excellent. The entire group had nothing but good things to say about their stay. Would definitely use again

Was this review helpful? Yes 2
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

Ernestine W, Thank you for this amazing review! We are so glad you and your church group, had an outstanding stay with us. With our renovation process coming to an end, we are so happy to hear that no one experienced an issue with noise during the process. We are delighted you and your group loved our rooms and great... More

Poteau, Oklahoma, United States
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was actually a great hotel with a beautiful view of the smoky mountains . The bed was comfy, pillows was great. The balcony was nice to sit out on and used my jucuzzi tub every night. The staff was very helpful and great. Nothing but great things to say about this hotel. And the breakfast was great every... More

Was this review helpful? Yes 1
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

Shelli H, We are delighted you loved your stay with us! From the clean rooms with balcony's that have amazing views of the Great Smokey Mountains, to our helpful staff, Jacuzzi tubs, and our great breakfast, we always hope to make a stay with us a vacation for the record books! We hope you will be able to travel and... More

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recommend this hotel and will definitely stay here again if back in town. My husband and I were celebrating our 30th wedding anniversary and this hotel was great. We had a whirlpool tub in our room and thoroughly enjoyed it. The room we had was newly renovated! They were working on other buildings to complete a total renovation of... More

Was this review helpful? Yes 2
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

Necole C, A 30th Wedding Anniversary is a very special occasion and we are so honored that you decided to stay with us to celebrate it! Our newly renovated units with over-sized Jacuzzi tubs, are truly just the ticket for a wonderful romantic weekend. It is always wonderful to be doted upon, and our housekeeping staff do that flawlessly. We... More

Alcoa, Tennessee
Top Contributor
76 reviews 76 reviews
28 hotel reviews
185 helpful votes 185 helpful votes
4 of 5 stars Reviewed August 20, 2014

Not a bad room, included a microwave, fridge and nice bedding. Quality towels and pillows too. Not too noisy at all, couldn't hear the traffic but the walls are thin and we could hear the guests next to us. The breakfast was really good. All of the staff were extremely friendly and helpful. Close to Dollywood and all the local... More

Was this review helpful? Yes 2
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

Theyoung1, Thank you for such an amazing review! We are so thankful for the high scores and great comments about your stay with us. We are so happy you loved the amenities in your room and that the towels and pillows were to your liking. We do apologize if the guest above you was disruptive, if this occurs on a... More

Alexandria, AL
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 14, 2014

After reading other reviews I was a little worried about staying here, but everything was just wonderful. The location in Pigeon Forge was just perfect for everything we had planned to do. The room was very nice and the cleaning staff did a wonderful job of keeping everything clean and beds made daily. The breakfast was very good with a... More

Was this review helpful? Yes 4
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

Barbara W, We are so glad that you had a wonderful experience with us! Our location near Dollywood, Dixie Stampede, Gatlinburg, and the Great Smoky Mountain National Park, is always a great idea when choosing a place to stay. We are glad you liked your clean room and great breakfast. We hope your next visit with us will be even... More

Cincinnati
Contributor
17 reviews 17 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 8, 2014

The motel is at traffic light #8 which is at the south end of the parkway. If you are heading to Gatlinburg or Smoky Mountain National Park, this is as close as you can get in Pigeon Forge. Our room was clean and had been recently remodeled. The remodeling process is still going on but was not a bother to... More

Was this review helpful? Yes 2
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

Alfalfa328, Thank you so much for this outstanding review, we are so happy our location helped make your stay with us as easy as possible.Our location right at the end of Teaster Lane across from Dixie Stampede, not only provides you with easy access to restaurants, but also to Dollywood and Gatlinburg. We hope you are able to return soon... More

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Additional Information about Comfort Inn & Suites at Dollywood Lane

Address: 3712 Parkway, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites at Dollywood Lane 2*
Number of rooms: 133
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Also Known As:
Comfort Inn And Suites At Dollywood Lane
Comfort Inn & Suites At Dollywood Lane Hotel Pigeon Forge
Comfort Inn Pigeon Forge
Pigeon Forge Comfort Inn

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