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Comfort Inn & Suites at Dollywood Lane

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3712 Parkway, Pigeon Forge, TN 37863
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Comfort Inn & Suites at Dollywood Lane
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Comfort Inn & Suites at Dollywood Lane
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307 reviews from our community

Traveler rating
    129
    115
    35
    19
    9
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128
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4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great accommodations. Walking distance to lots of restaurants and activities. We stayed during Spring Break with kids ages 10 & 13. Pool was nice, but I wouldn't call it a heated indoor pool because the temperature was really chilly. Breakfast was good, however, the facility was crowded and very, very small for the amount of rooms at the hotel and... More 

Was this review helpful? Yes
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

hshuttle, We are glad to hear that you and your family, enjoyed your stay with us over Spring Break! We are delighted that you loved our room accommodations, great locations near area restaurants, delicious breakfast, and great pool. We appreciate your comments about the temperature of our pool, we will have our staff check into that. As for breakfast, we... More 

Grand Rapids, Michigan, United States
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is very nice. It was very crowded, and we were close to the pool. The room smelled a bit like chlorine, but it was clean and the bed was very comfortable. The breakfast was fine. We were there somewhat early so it wasn't crowded. I would come back to this hotel.

Was this review helpful? Yes
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

Judy B, Thank you for choosing to stay with us for your one night in town! We are very glad that your room was clean and comfortable. With your unit being so close to the pool and having the hotel fully booked during your stay, the door to the door was open quite a lot and may have caused the... More 

Hartford
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

By far one of the better hotels, if not the best on the main drag. Lots of run down motels in the area. This hotel was obviously recently updated. We had a family suite which had 2 queen beds, sofa sleeper, table & chairs, microwave & fridge plus a huge bathroom. Make sure you don't get room 7211 - we... More 

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Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

22208, What an amazing review! Thank you so very much for your kind words about our recent renovation. We are delighted you loved the new rooms. While there are lots of hotels to choose from on the "main drag"; we are proud that our room accommodations, guests service, and outstanding breakfast, make sure that we out shine the rest! We... More 

Georgia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Had family "mini reunion" over Easter weekend here. Because we had stayed at this hotel in the past, we believed it would be a good choice. We WERE NOT disappointed. The rooms were clean and the staff was extrmely helpful. Will stay her again in the future.

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Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

OldBill, We are ecstatic that your "mini reunion" was held on our property! We look at our guests as family and it is always wonderful when family gets together! We were delighted to hear that because of past trips, you knew you could entrust us with such a special occasion! We look forward to helping you and your family make... More 

New Jersey
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Me and the beau were on a road trip adventure through Tennessee, and of course, the Smoky Mountains were on our list. Originally, we just planned to drive up to Clingman's Dome, spend a few hours in the mountains, and hit the road again. However, upon arriving in Pigeon Forge, we saw there was so much to do (mind you,... More 

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Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

Eyebatter357, First, I would love to thank you for this truly detailed account of your stay with us! We are very happy to hear that our in room amenities such as refrigerator, sink, and coffee area, were all on your list of things you loved. As well as our location to nearby restaurants, Gatlinburg, and the National Park. We understand... More 

north olmsted, ohio
Top Contributor
68 reviews 68 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I had reserved a room a month in advance at a certain rate and the reservation confirmation said I had till 48 hours to cancel or change. Before that time was up I wanted to cancel one day of my stay and was told my rate for my remaining days would go up by $36 night. The rate was part... More 

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Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

Chruss, Sir as we have stated when we spoke to you, you booked thru a third party. We had nothing to do with your reservation or the amount charged to you. We hope that you will decide to stay with us again and that in the future you will book your room directly with the hotel. So that we are... More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Ok...all in all, this is a nice place to stay. It's in between everything and right up the street from Dollywood. The staff is very friendly and the rooms are very large. This is my third time staying here. I had two issues; first: the parking is Horrible!!!! Poorly lit and far to few parking places for a hotel of... More 

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Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

SummerAutobot, We are very happy that you joined us again for your third stay! While we are happy to hear that you loved our clean spacious rooms and friendly staff. We would also like to insure that your next visit is more pleasurable, by addressing the issues you experienced. Yes, parking in the front can be limited, however there is... More 

Bluffton, Indiana
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for one night while spending a day at Pigeon Forge, TN. It was a lovely hotel. The employees were extremely helpful and attentive. The rooms were very clean and the beds were comfortable. The price was reasonable. Highly recommend.

Was this review helpful? Yes
Laura A, Guest Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

JnK99, We are so happy that you could see the value in a stay with us! Great room, wonderful friendly staff, and all at amazingly fantastic prices! We truly hope that on your next visit, that you are able to spend even more time enjoying your stay in the Smoky Mountains! More 

Columbus, IN
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visit the area twice a year and this is the first time we have stayed at this property and would definitely stay here again!! The rooms were very clean (we had 2) and the staff was friendly. We stayed 4 nights so the kitchenette was very nice to have. It was helpful to be able to heat food up... More 

Was this review helpful? Yes
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

Jeri R, We are ecstatic that our hotel is now your "go to hotel" when you and your family visit Pigeon Forge! We are delighted that our kitchenette area helped keep the little ones with drinks and snacks at the ready. Clean rooms and friendly staff, is something that we can promise you will experience on your next visit as... More 

Oakwood, Virginia, United States
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pleased with room 2 queen beds which were very comfortable, fireplace ( very nice on the rainy night we stayed), sofa bed also there. could have easily slept 6. Also large jet tub. Plenty of hot water. I was impressed that there was 3 of us staying in the room and there were towels to suit that number- usually have... More 

Was this review helpful? Yes
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

Sandra H, We appreciate this great review of your stay with us! We are delighted that our Family Suite with two queen beds, pull out sleeper sofa, jetted tub, and fireplace; was just the spot for you and your family to unwind from the stresses of life. We are also happy that our large amount of towels and hot water,... More 

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