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All 94 Pigeon Forge hotels

Comfort Inn & Suites at Dollywood Lane

2.0 of 5 Hotel   |   3712 Parkway, Pigeon Forge, TN 37863
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80%
Ranked #23 of 94 hotels in Pigeon Forge
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Linda F Danielsville, Georgia
  • Overview
  • Reviews (253)
  • Photos (62)
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  • Room tips (58)
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253 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Danielsville, Georgia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We took our 3 grandchildren 10-17 it was so much fun. Indoor and outdoor pool. Close to everything. Can't wait to go back next year with the kids. The room had 2 Q beds and a pull out sofa, sink, refig, microwave, everything we needed.

Was this review helpful? Yes
ukfamily
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Unless you have no other choice try staying elsewhere.We mistakenly stayed here thinking it would be close to travel to Gatlinburg .Last year we stayed at Hampton Inn and Suites Pigeon Forge and regret we didn't repeat that choice. The Comfort Inn is getting worn but that doesn't excuse a failure to keep internal corridors clean.The rooms themselves have been... More

Was this review helpful? Yes 3
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

DanDave, We truly were disheartened to receive this review. While we understand you enjoyed your clean and comfortable room, your issues the unvacuumed hallways and loud AC were regrettable. We have a wonderful maintenance and housekeeping staff that would have been happy to correct each of these issues. As for the WiFi we apologize for that, the number was to... More

Maylene, Alabama
Contributor
15 reviews 15 reviews
2 of 5 stars Reviewed 2 weeks ago

Hotel had a VERY bad smell upon arrival near the indoor pool. Smell went all the way up to our floor which was the 4th floor. Room was comfortable and clean but the hallway was dirty, needed vaccuming. Pool was overcrowded. Overall the hotel was not very nice. The free breakfast was acceptable but did not open until 7am. We... More

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Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

86Geri1, Thank you for taking the time to fill out this review. We are so glad that your room was comfortable and clean. However, we would like to apologize for the issues you experienced with the smell of chlorine. We did have a large group of swimmers, and with the pool doors opening so often, we understand it may get... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff very friendly and helpful.Nice rooms, LOVE their pillows. Remodeling was in progress, but you could not tell. Breakfast was very good, but they were storing boxes in the sitting area. this was taken a lot away table space away. I would stay here again. This has nothing todo with the hotel... Pigeon Forge is not pedestrian friendly. There is... More

Was this review helpful? Yes 1
Laura A, Guest Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

Jeanie H, Thank you so much for this wonderful review of your stay with us. We are so glad you enjoyed your room and that our friendly staff were able to help in any way possible. We are currently applying the finishing touches on our renovations, and we apologize for the boxes. We are so glad you enjoyed your stay... More

Taylorsville, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2014

Stayed here in May 2014 rooms were very clean plenty of towels, washcloths, items needed had coffee maker with coffee in rooms microwave, fridge, and safe for valuables, beds were comfortable everything was very clean staff was friendly and helpful, also the breakfast that comes with the rooms is awesome very good they had eggs, sausage links, biscuits, gravy, waffles,... More

Was this review helpful? Yes 1
Laura A, Guest Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

Thank you for this amazing review of our property, we are overjoyed you had such a wonderful time during your stay with us. Our location is always a major ingredient to a terrific stay in Pigeon Forge. With Dixie Stampede right across from us and Dollywood right down the road, it is amazing how much you can see and do... More

Chatsworth, Georgia, United States
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed June 15, 2014

My Family stayed for a weekend here and really enjoyed the spacious room with a 2 year old running around. Also with several adults in the room there was room for him to run. The breakfast was also good .

Was this review helpful? Yes
Laura A, Guest Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

Ramona C, Thank you so much for your wonderful review! With a family and suitcases in one room, we know it can get crowded quick and we are so glad our units give you space to roam. We are also thrilled you enjoyed our breakfast and we look forward to seeing you all on your next visit! More

York, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014

We have stayed here for the past 2 years and enjoyed every minute of our stay! The rooms are very clean, very friendly staff and good location. The staff will go overboard to accommodate your wishes. Beds are comfortable and there is no noise to disturb you. I just love the Comfort Inn & Suites at Dollywood Lane. Pictures online... More

Was this review helpful? Yes 1
Laura A, Guest Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

Fruitloop52, Wow, thank you for spending two wonderful years, trusting us with the precious time that you call vacation! We appreciate your repeat business, and we hope to always earn both, the trust and smiles that our job entails. Thank you again and we hope to see you soon! More

Grand Rapids, Michigan
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 7, 2014

My brother and I decided to take a trip to the Smoky Mountains for the first time ever and I selected this hotel for our stay based on the positive reviews on TA, how nice the rooms looked in pictures, and its proximity to Dollywood. Folks, I’m here to say that this establishment lived up to the hype. The hotel... More

Was this review helpful? Yes 1
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

Arw84, We are overjoyed that your first trip to the Great Smoky Mountains was with us, and that you loved it! Our area is truly an amazing blend of history, modern attractions, and beautiful scenery. We are so glad you felt our location to not only attractions and other city's, but to great restaurants, was an outstanding quality. We were... More

Glasgow, Kentucky
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 2, 2014

This place was wonderful! Great location, within walking distance to many places to eat. Rooms were very clean. We stayed in building B. Great breakfast, and friendly staff. Good value. The pool is a bit small, but you have two options...the indoor or outdoor to choose from. I recommend this place, and will stay here again.

Was this review helpful? Yes 2
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

Smn51247, Thank you for such a wonderful review! We are so glad you enjoyed your stay with us and we are truly glad you liked our location, clean rooms, and our great value! We are all about options and we are so glad you liked that we had an indoor and outdoor pool for you to chose from. We look... More

Clemmons, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

Liked hotel except for rooms above indoor pool. We had to change rooms due to chlorine smell in room. Changing rooms was no problem though. Just beware if they give a room above pool. Location was great and right in middle of PIgeon Forge. The staff at hotel were very helpful with my problem with room.

Was this review helpful? Yes 1
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review

Belkmant, Thank you so much for your kind words. We are overjoyed you loved our location, and that once you were moved to a room away from the pool, you were able to kick back and enjoy a comfortable stay near all your favorite spots in Pigeon Forge. We hope to have the pleasure of having you stay with us... More

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Additional Information about Comfort Inn & Suites at Dollywood Lane

Address: 3712 Parkway, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites at Dollywood Lane 2*
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Also Known As:
Comfort Inn & Suites At Dollywood Lane Hotel Pigeon Forge
Comfort Inn And Suites At Dollywood Lane
Comfort Inn Pigeon Forge
Pigeon Forge Comfort Inn

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#17 Romantic Hotel in Pigeon Forge #20 Family Hotel in Pigeon Forge
Hotel Class
Official Description (provided by the hotel)
Kids heated splash pool, Restaurants, Full Hot Breakfast, Trolley Service, Refrigerator, coffee maker, hairdryer, Iron/Board, 32" Flat Panel TV and microwave in every room, All King & Queen Beds, Non-Smoking Property, Indoor & Outdoor Heated Pools, Value Vacation Packages. ... more   less 
Number of rooms
133

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