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Ramada Pigeon Forge South

2.5 of 5
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4010 Parkway, Pigeon Forge, TN 37863
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Ramada Pigeon Forge South
Best prices for: 1 room 1 guest
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Ranked #28 of 94 Hotels in Pigeon Forge
A recent review
5 of 5 stars Reviewed February 16, 2015
arthurowen Elizabeth City, North Carolina
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628 reviews from our community

Traveler rating
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    96
    41
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298
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Ramada Pigeon Forge South
See the most recent reviews
Murfreesboro
1 review
2 of 5 stars Reviewed February 17, 2015

The carpet on the door side of the room was half way installed and just laying on the base board and half of it had no pad under it

Review collected in partnership with Ramada

Was this review helpful? Yes
SmokyMountainResorts, Guest Relations Manager at Ramada Pigeon Forge South, responded to this review

First, please accept our apologies for anything less than a 100% satisfactory stay. We welcome all feedback from our guests because we pride ourselves on cleanliness and exceptional service and are always looking for ways to improve. The concerns that you have raised are being investigated and the appropriate action will be taken to fix this issue. Thank you again... More 

Elizabeth City, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 16, 2015

Check-in was very easy. Krispy Kreme next door, gas station across the road. ATM across the street. Good free bfast. Super nice staff! Hotel is very clean and smelled nice. The room was very spacious and bathroom was remodeled nicely. Safe in room, fridge in room, nice pool and hot tub outside. Plenty to do in walking distance. Overall I... More 

Was this review helpful? Yes 1
SmokyMountainResorts, Guest Relations Manager at Ramada Pigeon Forge South, responded to this review

Thank you for your review of your stay with us here at Ramada Inn-South. We are so glad that you had a very nice stay. Our staff takes great pride in providing our guests with exceptional guest services and clean, comfortable rooms. We are in an excellent location within walking distance to srveral restaurants and convenient to entertainment venues. We... More 

Gate City, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2015

We had the two-bedroom suite and was very surprised at the amount of space we had for the six of us, especially for the amount we paid. It was the equivalent of three regular rooms. Hot tub, fireplace, two refs, three TVs. Highly recommend this hotel and especially the 2-bedroom suite if you have several people in your party. NO... More 

Was this review helpful? Yes 1
SmokyMountainResorts, Guest Relations Manager at Ramada Pigeon Forge South, responded to this review

Thank you so much for your review. We are so glad that you enjoyed the spacious two bedroom suite with the two separate bedrooms and shared living room with fireplace and jacuzzi. This is a very popular suite for families, friends, or couples who want to visit and have privacy as well. The staff works very hard to provide all... More 

Tampa
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 10, 2015 via mobile

Our reservations at another hotel got messed up by Booking.com and they saved the day. Every single person we encountered there was nice and friendly. The pet rooms are awesome and very pet friendly so we will without a doubt be staying here next time we come to Pigeon Forge. Thank you for saving our vacation!!

Was this review helpful? Yes 2
SmokyMountainResorts, Guest Relations Manager at Ramada Pigeon Forge South, responded to this review

Thank you for your review. We are glad that you had the opportunity to be our guest after there was a mix-up with your reservation at another location. It is great to hear that you liked our Pet Friendly rooms. Our staff works very hard to provide all of our guests with clean, comfortable rooms and exceptional guest services. We... More 

Memphis, Tennessee
Top Contributor
105 reviews 105 reviews
15 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed January 1, 2015

Aside from the incident in which the fire alarm went off in the room below us and all the burnt smell come into our room in the middle of the night, however front desk confirmed that it was under control and they disabled the fire detector. The sink was clogged and painted to cover the cracks. There were hairs in... More 

Was this review helpful? Yes 1
SmokyMountainResorts, Guest Relations Manager at Ramada Pigeon Forge South, responded to this review

First, please accept our apologies for anything less than a 100% satisfactory stay. We welcome all feedback from our guests because we pride ourselves on cleanliness and exceptional service and are always looking for ways to improve. The concerns that you have raised are being investigated and the appropriate action will be taken to prevent recurrence. It is our hope... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2014

Best staff I have ever dealt with at a hotel. We travel constantly and were very pleased with our stay. Stevenie and Greg were wonderful at the desk.Heather was great at checkout. Will ddefinitely be back.

Was this review helpful? Yes 1
SmokyMountainResorts, Guest Relations Manager at Ramada Pigeon Forge South, responded to this review

Thank you so much for your review and your kind words. We are so proud to hear that you had a wonderful visit. Greg, Stevenie, Heather and our entire staff take great pride in ensuring that our guests have everything that they need for an enjoyable visit. It is wonderful to hear that you will be back to visit with... More 

Western N.C.
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed December 30, 2014

The staff was exceptionally friendly and accommodating. The room was clean. The beds were so-so and the pillows were pretty bad. I liked how the whole sink area could be closed off by a door so as not to awake the rest of the family. We were there for a quick overnight stay while visiting Dollywood. The breakfast was enjoyed... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
SmokyMountainResorts, Guest Relations Manager at Ramada Pigeon Forge South, responded to this review

Thank you for your review. Our staff takes great pride in providing clean rooms with exceptional guest service and we are glad that you received just that during your stay. We are glad that you liked the layout of the room where the bathroom can be completely closed from the rest of the room. We apologize that you that you... More 

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