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Family Inns of America South

4112 Parkway, Pigeon Forge, TN 37863
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1 room 1 guest
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Family Inns of America South
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13 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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  • All months
    (13)
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    (3)
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    (7)
  • Sep-Nov only
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All months
Level Contributor
5 reviews
1 of 5 stars Reviewed 3 weeks ago

Very dated hotel. They have painted the outside but the inside remains the same. There were no other rooms in Pigeon Forge besides Mountain Comfort Lodge. (Old family inn). The room had mold and smelled terrible. The microwave did not work. The vending machines were money traps. The pool was gross. The manager Sharon VanCuren...can't really say how i feel... More 

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Pigeon Forge, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 29, 2015

Amazing staff. It's always like going home. Reasonable rates and very clean. To the guy who reviewed before me. Everybody knows there are 2 night minimums at 90% of the hotels. I will be back for the next and the next Rod Run.

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morganton, nc
Level Contributor
3 reviews
1 of 5 stars Reviewed April 18, 2015

I booked through Booking.com with a 48 hr cancellation policy for Spring Rod Run and was set to arrive on Friday and depart Sunday. I was scheduled off work on the Friday but a fellow employees' father passed and I needed to work. I called hotel (assuming I spoke to owner/MNG because she referred to it as "her hotel") on... More 

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Travelers are raving about these Pigeon Forge hotels

Elizabethtown, Kentucky
Level Contributor
217 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 766 helpful votes
5 of 5 stars Reviewed November 5, 2014

This place USED to be a Family Inns of America. Now it is Mountain Comfort Lodge. Place was old, but clean. One of the few hotels which didn't jack up its rates because the University of Tennessee had a home football game. Got a king bed with an in-room jacuzzi for less than $120 a night. Plenty of parking, close... More 

Was this review helpful? Yes 3
Newport, Tennessee, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 21, 2013

The rooms have been remodeled and painted the staff very helpful .I stayed here a few years ago for a car show when it was a Family Inn. It is much cleaner than it was then . The staff has greatly improved.

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Cincinnati, Ohio
Level Contributor
92 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed February 6, 2013

This is another dated hotel on the Pigeon Forge strip... but honestly, they all are really... which is why they're so cheap! The rooms were decent. The shower wasn't sure when it wanted to be hot or when it wanted to be cold. We had a group of us spread out in a few rooms, and they did have one... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Level Contributor
127 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed August 6, 2011

My husband and I stopped at this place after arriving in Pigeon Forge without reservations. Insane, I know. I went into the office and requested a room. I was told that there were no remaining rooms in the hotel area but they could give us a room in their "courtyard". Okay. So, turns out, this "courtyard" is some old, run... More 

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Jasper, Indiana
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 15, 2011

We were on a very limited budget and decided to stay the night here. We were greeted by the manager putting his clothes on as he stepped out of his room. Horrible first impression. The sign out front said one price and the front desk quoted more, because there were two of us staying... That's ok, but not ideal. We... More 

Was this review helpful? Yes 1
Piney Flats, Tennessee
2 reviews
1 of 5 stars Reviewed July 31, 2010

My husband and I took a trip here for 4th of July weekend. And we booked this place online because of the price and it had everything we were looking for in a hotel, pool, breakfast, micro and frige in room. But when we got to our room i was very disappointed, although it was clean, it just really needs... More 

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bigsandy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 8, 2010

1 room air did n t work 2 roo dirty carpet ,mirror messed up tv wouldn t work ,frig would open and the worst thing for us was the nasty pool 3 days there and it stayed nasty so we would not swim

Was this review helpful? Yes 1
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