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All 3 Paris B&Bs / inns

Rockwood Inn & Suites

1297 East Wood Street, Paris, TN 38242 (Formerly Smart Choice Lodging Paris Inn)
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44%
Ranked #2 of 3 Paris B&B and Inns
  • Overview
  • Reviews (9)
  • Photos (8)
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  • Amenities
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9 people have reviewed this hotel

Traveler rating
    0
    4
    1
    1
    3
See reviews for
4
2
2
Business
0
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
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English first
Middleburg
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 6, 2014

We were scheduled to stay at this Horrible Hotel 11/09/13-11/14/13 but had to leave early and get a refund due to the terrible conditions. We were hopeful the reviews we read were "all in the past" as we saw there was new Ownership. The new owner Brad was very nice when we arrived but upon confronting him about the condition... More

Was this review helpful? Yes
Atlanta, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 27, 2013

The staff was very nice, the rooms are very large. Larger than most suites. We where very surprised. We will be staying here from now own when we visit our family. Thank you for going out of your way to make us feel welcome

Was this review helpful? Yes 1
Oak Ridge, Tennessee
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 1, 2013

My family and I were passing through this Labor Day weekend and everything from the check in to the room was great. The guy at the front desk was real informative about the local area and was able to answer all of our questions. When we got to our room it was large enough for my wife and our two... More

Was this review helpful? Yes 1
Huntsville, Alabama
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 30, 2013

I called this hotel late on a friday afternoon to book 4 rooms for myself and 7 other friends coming to Kentucky lake to fish. Later that evening one of my friends called and we talked about the weather that was coming in and decided to wait until sunday to go because we were booked into Mansard Island the rest... More

Was this review helpful? Yes 2
Brad J, Owner at Rockwood Inn & Suites, responded to this review

As of August 1st we bought the property and are working to bring all Previous guest back to our hotel and promise that you will have a much better Experience! We hope to see you again soon! More

Travelers are raving about these Paris hotels

Arlington, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 1, 2012

Stayed here in May. Room was fairly spacious and had a nice mini-Fridge in room. TV had channels, though it was in need of repair since the right side of the screen wasn't working correctly. The free wi-fi was nice and worked reasonably well. The rooms are clean, but clearly old. We noticed a musty odor for the first couple... More

Was this review helpful? Yes 1
nashville
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 30, 2011

Went for thanksgiving to visit family. Poor customer service,horribly dirty rooms. I would not recommend this place for a dog kennel!!! No one should ever be subjected to this kind of establishment.

Was this review helpful? Yes 2
John B, Manager at Rockwood Inn & Suites, responded to this review

We have competed a search of the information that your provided and based on your user name, we have no record of you being a guest with us at our hotel. If you have further information to confirm your stay with us, please contact me at john.byars@smartchoicelodging.com and we will address the issues that you had during your stay and... More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2011

I stayed there in Oct 2011. In contrast with prior reviews, room was clean and nice space (about 16 by 30 feet. Frig in the room and coffee maker. TV got lots of channels. Person at the front desk was very courteous. Room was quiet. very good value for the price.

Was this review helpful? Yes 1
Nashville, Tennessee
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 8, 2011

The nastiest place I have ever stayed in my life !!!! I asked the front desk clerk if the rooms were clean, she assured me they were. Guess her nose ring and overall appearance should've alerted me, but my wife & I were tired from driving all day, so we went on to our room. As soon as I walked... More

Was this review helpful? Yes 4
John B, General Manager at Rockwood Inn & Suites, responded to this review

We apologize greatly for you bad experience with us during that time. We would like you to know that the front desk clerk was fired within a couple of days for her appearance and her lack of customer service skills. The General Manager at that time was also fired for not ensuring that the rooms were clean as well as... More

Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 12, 2007

I live fairly local to this hotel, but stayed here when I could not get home for the night. The check in was a bit stressed. There were lots of softball players in town for a tornament. One of them was giving the desk clerk heck for making a minor mistake in his reservation, and holding up the line, as... More

Was this review helpful? Yes 1
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Additional Information about Rockwood Inn & Suites

Address: 1297 East Wood Street, Paris, TN 38242 (Formerly Smart Choice Lodging Paris Inn)
Location: United States > Tennessee > Paris
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Smart Choice Lodging Paris Hotel Paris
Econo Lodge Paris
Paris Econo Lodge

8 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (1)
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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Rockwood inn &Suites offers 110 extra large guest rooms and 8 one and two bedroom suites. We are the perfect hotel for your accommodations whether you are in town on business or here for hunting,fishing or the beach let Rockwood Inn & suites be your home away from home. ... more   less 
Number of rooms
110

Questions & Answers

Questions? Get answers from Rockwood Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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