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DoubleTree by Hilton Oak Ridge - Knoxville

3.0 of 5
215 South Illinois Ave., Oak Ridge, TN 37830
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DoubleTree by Hilton Oak Ridge - Knoxville
Ranked #6 of 9 hotels in Oak Ridge
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97 reviews from our community

    Trip type
Traveler rating
    33
    44
    10
    8
    2
Date Rating
Basingstoke, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed May 9, 2013

Check in was very welcoming with cookies and desk staff were very helpful. Whole hotel was well kept throughout being noticeably clean and tidy everywhere I went. Staff all were friendly and helpful. Room was uninspiring but comfortable and well presented every day.

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Top Contributor
53 reviews 53 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 1, 2013 via mobile

Stayed here on business trip with my wife and our dog, very nice hotel with great service! People were very friendly, rooms were clean, great indoor outdoor pool are and nice lounge/restaurant ! Would recommend and will stay here again in July on next visit

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GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review
May 7, 2013

Thank you for taking the time to write about our hotel's many attributes. It is an honor to be the leader of such a fantastic group of people. We are glad that you were able to enjoy so many of our amenities while our guest. We are very proud of our restaurant and I will sure pass on your comments... More

Gadsden, Alabama
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 29, 2013

From the warm cookies when you check in to the incredible smelling citrus bath products to the oversized, always available, pool towels. This place has figured out that it is in the small details where you can make a first time visitor become a frequent return guest! Every employee greeted us with a smile and a hello, the bed was... More

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Indianapolis, United States
1 review
4 of 5 stars Reviewed April 25, 2013

Always feel welcome when visiting Double tree. At check-in always offered a wonderful warn cookie. Almost like visiting Grandma when I was a child. Every time we returned to Double tree we were giving a wonderful warm cookie.

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Review collected in partnership with DoubleTree by Hilton

GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review
May 7, 2013

Thank you so much for the kind words about our hotel. There is not a better compliment than being referred to as Grandma's house! We strive every day to be our guests' "home away from home", and your comments just took us to the next level! Thank you for being our guest and for taking the time to acknowledge our... More

Madison, United States
1 review
5 of 5 stars Reviewed April 24, 2013

This is the place to stay. Staff is very friendly, helpful and professional. Good security, clean, and the food is wonderful. I would highly recommend this hotel. All the amenities exceeded my expections and the pool is incredible.

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Review collected in partnership with DoubleTree by Hilton

Bristol, Tennessee
1 review
5 of 5 stars Reviewed April 15, 2013

I decided to stay for a conference here at the last minute and was surprised to find the rate lower than the conference rate! I typically stay with another hotel chain for all of my traveling needs, but there was only $5 difference in the rates and I decided that staying on-site of the actual conference might be a refreshing... More

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Lambertville, Michigan
1 review
5 of 5 stars Reviewed April 11, 2013

You will find the DoubleTree an exceptional value with all the amenities for vacation or business. The facilities are first class, the staff makes your stay trouble free and the rooms are CLEAN and SECURE! With both inside and outside pool facilities, rain or shine swimming is available, as well as a very nice on site restaurant and good, reasonable... More

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Waterford, Michigan
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 10, 2013

Stayed two nights here on our way North. Everything was spotless. The staff couldn't have been more friendly. Our room was very nice although it seemed a little cramped. We utilized the executive lounge for lite snacks and cocktails, which were very good and just enough after a long drive. We also went to the lounge for breakfast which was... More

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Mississauga
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2013

Great staff. Clean, modern, well designed and functional rooms. Very good quality toiletries. Bed was practically therapeutic! The minor maintenance-related problems I experienced were dealt with quickly and courteously. Breakfast was reasonably priced and good quality.

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Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 6, 2013 via mobile

Our check in was very smooth and quick and the hotel lobby is fashionably furnished. My heart sank when I stepped on the elevator. The car itself is nice and the back wall is a window which was nice. However the elevator door had significant scratches. When we arrived on our floor and entered our room my heart continued to... More

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GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review
April 9, 2013

Thank you so much for staying at our hotel. We value our guests' feedback and I especially appreciate you mentioning how wonderful our team members treated you. Exceptional customer service is our top priority! We appreciate your business and hope to be of service to you in the future. More

 
 
 
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Additional Information about DoubleTree by Hilton Oak Ridge - Knoxville

Also Known As:
Doubletree By Hilton Oak Ridge - Knoxville Hotel
Doubletree By Hilton Oak Ridge - Knoxville Hotel Oak Ridge
Doubletree Oak Ridge
Oak Ridge Doubletree
Address: 215 South Illinois Ave., Oak Ridge, TN 37830
Phone Number:
Region: United States > Tennessee > Oak Ridge
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 hotels in Oak Ridge
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Oak Ridge – Knoxville in the heart of Oak Ridge, Tennessee, 11 miles west of Knoxville, is Oak Ridge's premiere, full service hotel. Our modern hotel is adjacent to the American Museum of Science and Energy and Oak Ridge Associate Universities. Knoxville's McGhee Tyson Airport (TYS) is 30 minutes away by car. ... more   less 
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DoubleTree by Hilton Oak Ridge - Knoxville
Enter dates & see best prices*
Enter dates 1 night 2 nights
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