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DoubleTree by Hilton Oak Ridge - Knoxville

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215 South Illinois Ave., Oak Ridge, TN 37830
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DoubleTree by Hilton Oak Ridge - Knoxville
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DoubleTree by Hilton Oak Ridge - Knoxville
DoubleTree by Hilton Oak Ridge - Knoxville
DoubleTree by Hilton Oak Ridge - Knoxville
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373 reviews from our community

Traveler rating
    184
    126
    44
    15
    4
See reviews for
88
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189
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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  • German first
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  • Swedish first
  • Any
English first
  • All months
    (373)
  • Mar-May only
    (100)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (115)
  • Dec-Feb only
    (71)
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frankfort, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

e Every thing about the Hotel was GREAT! THE RESTAURANT/ bar were lacking on service. bar not busy and I had to ask for something salty to go with my drink yet the few people at the bar maybe 6 were already eating there's. Breakfast bar was being broken down 1/2 before posted time of closing

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel 4 or 5 times over the past 13 years. Staff has changed, and for this most recent stay, the staff is young, energetic, unfailingly polite and friendly. Front desk at check in, bartender, host and waiter in the restaurant...consistent, high quality service. The food (dinner) was excellent although the portions are unnecessarily large. It's... More 

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Orlando, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Kudos to Adam at the Double Tree! I had been trying to get a room at this hotel but they were sold out, After a number of unsuccessful attempts I spoke with Adam who went above and beyond to help me out. I an a frequent traveler and it is rare to see the level of customer service that Adam... More 

Was this review helpful? Yes 1
Cincinnati, United States
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our three day stay was enjoyable except for two items: 1. Housekeeping skipped servicing our room one day 2. Internet service was poor. It kept dropping the connection every thirty minutes - Due to these two items: I asked for a break in my room rate at check-out but was told it was against their policy (hey I would have... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Memphis, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hilton Honors member have own floor and get breakfast/evening reception in hospitality suite. All staff were very professional and couteous. Very nice retro midcentury style. Bed was very comfortable and hotel was very clean.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for taking the time to rate us on Trip Advisor and we appreciate your high score. Our Hilton Honors guests are very important to us and we are thankful that you were pleased with our hotel and its team! We look forward to being of service to you on return visits to our area. More 

Oak Ridge, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very comfortable rooms, very nice shower, nice views out of the windows, excellent value on the food in the restaurant. I stay here every time I'm in Oak Ridge. Also, the property was pet friendly and it seemed that all of us "pet people" were on the same wing, which was nice in that we didn't bother anyone else who... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Columbia, South Carolina
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights at the end of April. This is older property but remodeled well. It's holding up good with reasonable decor and things like bathroom fixture updates. I recommend it for a reasonable stay in Oak Ridge. Nice bonus was being less than a mile from city civic center park so I could get in a good early morning... More 

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troy, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The front desk was very helpful and the stay was nice. We had a good stay in Oak Ridge. The pool looked very nice, but we didn't get a chance to use it. The bar staff was very nice. The overall experience was wonderful. I look forward to returning next year.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Columbus, Ohio
Top Contributor
99 reviews 99 reviews
61 hotel reviews
148 helpful votes 148 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice facility and while well kept up could use an make over when it comes to furniture. Rooms are ok but furniture is dated as are doors and hardware. Kind of skimpy on towels. Pool is excellent. Staff extremely friendly. Exercise equipment on third floor away from the first floor pool area. Plenty of parking and well lit. Would not... More 

Was this review helpful? Yes 1
Dayton, Ohio
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms are very nice. Pillows are nice. WiFi worked well. Desk employees are friendly. Breakfast bar was okay but otherwise the restaurant had poor service and the dinner food was not great. Bar service was poor on a Saturday evening.

Was this review helpful? Yes 1
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