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All 8 Oak Ridge hotels

DoubleTree by Hilton Oak Ridge - Knoxville

3.0 of 5 Hotel   |   215 South Illinois Ave., Oak Ridge, TN 37830
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85%
Ranked #3 of 8 hotels in Oak Ridge
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
kimberlys874
  • Overview
  • Reviews (261)
  • Photos (32)
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  • Room tips (29)
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261 people have reviewed this hotel

Traveler rating
    125
    97
    25
    11
    3
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66
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

We loved the warm cookies at check-in! Our room was clean and quiet. The food and the service in the restaurant were both very good. This hotel was just a short drive to Melton Hill Lake so it convenient for regattas.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
San Diego, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Good place to stay if you are going to race at Melton lake, it is close to the race course, about 10 to 15 minutes and at the same time the hotel staff dose a really good job making sure that they take care of your needs after a long day of work. it is also close to other restaurants... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Atlanta, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very clean, room was furnished with alot of amenities and was very quiet. I appreciated the small refrigerator stocked with cold bottled water! The entire staff at this hotel is extremely nice and courteous.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Omaha, Nebraska
Top Contributor
61 reviews 61 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I can't find too much negative about this place. The rooms are very nice, clean, and the shower pressure ranks at the top of any I've experienced. I didn't eat at the hotel, but the bar was nice and the staff very professional. They have an indoor/outdoor pool that looked very inviting. I'd only suggest two improvements: 1) Get bedside... More

Was this review helpful? Yes 2
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for being our guest! I am proud to be the leader of such an incredible team. We are sincerely happy that you enjoyed your time with us and we look forward to being of service to you in the future. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The Oak Ridge Doubletree was a great experience. The room was clean, restaurant very good and the pool perfect for the boys. The staff was helpful and accommodating. The front desk went out of their way to help me personally. We had a great stay and will return.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for taking the time to rate us so highly on TripAdvisor. I am proud to be the leader of such a fantastic group of individuals who take pride in what they do! We are glad that you enjoyed your stay with us and we look forward to being of service to you in the future. More

Chicago, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

Bad service. Bad room which smelled and they didn't even empty the garbage the first day I was there. I would stay away from this one. If you want the value for your money I believe you can get better hotels in the are.

Review collected in partnership with DoubleTree by Hilton

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GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for your feedback. I have discussed your experience with my Executive Housekeeper and we are regretful that our superior service was not shown to you during your visit. As you can see from our reviews, your experience is not a true example of what we are really all about! While still a guest at our hotel, please let... More

Casselberry, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is not bad. The location is convenient to Knoxville, restaurants and shopping. The cleaning of the rooms daily is not great. Towels are fresh and there is an attempt to make the beds, but there is definitely no extras! Restaurant is not worth the money! Food and service are mediocre at best for dinner. Breakfast is not bad,... More

Review collected in partnership with DoubleTree by Hilton

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2 reviews
1 of 5 stars Reviewed 1 week ago

Hotel is nice, the pool is cool (indoor / outdoor) the rooms are up to date. The internet is horrible .2-1.5 MBS. They gave me a booster, it didn't help. Then they referred me to a 3rd party which said it was a problem at the hotel. The hotel said there was nothing they could do.

Was this review helpful? Yes
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for staying with us and sharing your feedback about the speed of the wireless internet service at our hotel. We’re very sorry that it wasn’t working well during your stay. We’re currently updating the wireless system and hope to have a faster internet experience soon. If you return to our area, we hope you’ll consider staying with us... More

Norwalk, Connecticut
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed here before for rowing competitions. This time we had a near perfect room on the 4th floor - not sure how we rated it as we got a group price but it was terrific! Quiet, view of pool, and comfortable, clean beds. The only downside was the lack of outlets. ONE on the desk across from the... More

Was this review helpful? Yes 1
Middletown, CT, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The first night, the air conditioning unit was not working properly, and the toilet had a leak that made it keep flushing periodically. I spoke with the desk clerk on Tuesday morning, who said she would take care of it. Returned at the end of the day, and nothing had changed. Complained agin Wed morning, and Wed night, still no... More

Review collected in partnership with DoubleTree by Hilton

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Additional Information about DoubleTree by Hilton Oak Ridge - Knoxville

Address: 215 South Illinois Ave., Oak Ridge, TN 37830
Phone Number:
Location: United States > Tennessee > Oak Ridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Oak Ridge - Knoxville 3*
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Also Known As:
Doubletree By Hilton Oak Ridge - Knoxville Hotel Oak Ridge
Doubletree Oak Ridge
Oak Ridge Doubletree

32 photos of this hotel

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Other (13)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Oak Ridge – Knoxville in the heart of Oak Ridge, Tennessee, 11 miles west of Knoxville, is Oak Ridge's premiere, full service hotel. Our modern hotel is adjacent to the American Museum of Science and Energy and Oak Ridge Associate Universities. Knoxville's McGhee Tyson Airport (TYS) is 30 minutes away by car. ... more   less 
Number of rooms
167

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