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DoubleTree by Hilton Oak Ridge - Knoxville

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215 South Illinois Ave., Oak Ridge, TN 37830
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DoubleTree by Hilton Oak Ridge - Knoxville
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DoubleTree by Hilton Oak Ridge - Knoxville
DoubleTree by Hilton Oak Ridge - Knoxville
DoubleTree by Hilton Oak Ridge - Knoxville
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367 reviews from our community

Traveler rating
    179
    126
    43
    15
    4
See reviews for
86
42
20
187
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbia, South Carolina
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed 2 nights at the end of April. This is older property but remodeled well. It's holding up good with reasonable decor and things like bathroom fixture updates. I recommend it for a reasonable stay in Oak Ridge. Nice bonus was being less than a mile from city civic center park so I could get in a good early morning... More 

Was this review helpful? Yes 1
troy, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The front desk was very helpful and the stay was nice. We had a good stay in Oak Ridge. The pool looked very nice, but we didn't get a chance to use it. The bar staff was very nice. The overall experience was wonderful. I look forward to returning next year.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Columbus, Ohio
Top Contributor
86 reviews 86 reviews
51 hotel reviews
139 helpful votes 139 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Nice facility and while well kept up could use an make over when it comes to furniture. Rooms are ok but furniture is dated as are doors and hardware. Kind of skimpy on towels. Pool is excellent. Staff extremely friendly. Exercise equipment on third floor away from the first floor pool area. Plenty of parking and well lit. Would not... More 

Was this review helpful? Yes 1
Dayton, Ohio
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Rooms are very nice. Pillows are nice. WiFi worked well. Desk employees are friendly. Breakfast bar was okay but otherwise the restaurant had poor service and the dinner food was not great. Bar service was poor on a Saturday evening.

Was this review helpful? Yes 1
Bangkok, Thailand
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

This is one of the better Hotels in Oak Ridge. It is clean, spacious with friendly helpful staff. The bathrooms had amenities. The staff were willing to solve any problem. I had a problem with reservations, but that was remedied. The beds were so comfortable. It is great for someone with a medical condition.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Signal Mountain, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

The room appeared to be fine when we arrived. The morning brought a "lovely" surprise of bugs in the bathroom. The staff did not seem to know what part of the hotel was open or closed. The Lounge was suppose to be open for breakfast. it was not open and no one could explain.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for your review of our our hotel. We’re very sorry that you what you encountered was any less than perfection. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and let us... More 

Dayton, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The hotel was okay. Good location and staff we was supper nice. Had a problem with the bathtub not draining on last day. Also, due to prom weekend there was a lot of noise in the hallway from teenagers. Again, the hotel was fine, if we go back to Oak Ridge we will probable stay again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Aiken, South Carolina
Contributor
15 reviews 15 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel. Rooms are clean and neat. Staff is very friendly and helpful. I stay at this hotel every time I come to the Knoxville-Oak Ridge area because of the warm caring staff, the hotel amenities and cleanliness, and the great location.

Review collected in partnership with DoubleTree by Hilton

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Cookville, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

When I booked this trip I ask to have a room beside, or at least near our other company that was staying at the same hotel. They told me no problem we will asign you room ... Well I called back later that week to confirm our stay and room #. Guess what they had no record of it. So... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

You can absolutely request a specific room at our property! Furthermore, if you are a Hilton Honors member, you can use our new innovative e-check in process where you can actually look at a floor plan of our hotel and choose your own specific room! I was immediately made aware of your situation, and I know that our front desk... More 

Cincinnati
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The location was perfect for me,the hotel was beautiful.It would have been nice if breakfeast would have came with the room.My first choice was the Hampton across the street which offered breakfeast with the room for about the same rate but their pool was closed for repair.I thought the desk staff could have been known a little more about the... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

We are glad that you enjoyed your stay at our hotel and our indoor/outdoor pool. We offer many different packages that include breakfast, please inquire about them the next time you are booking with us and our team will take care of the rest! More 

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