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All 8 Oak Ridge hotels

Staybridge Suites Knoxville Oak Ridge

3.0 of 5 Hotel   |   420 South Illinois Avenue, Oak Ridge, TN 37830
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81%
Ranked #6 of 8 hotels in Oak Ridge
A recent review
3 of 5 stars Reviewed April 12, 2014
lhicks1354 Atlanta, Georgia
  • Overview
  • Reviews (44)
  • Photos (29)
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44 people have reviewed this hotel

Traveler rating
    25
    11
    3
    1
    4
See reviews for
8
4
4
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Glade Spring, Virginia
2 reviews
1 of 5 stars Reviewed 2 weeks ago

We chose to stay here for a night. Although the room was nice and clean, it in no way made up for the poor customer service. Being a Gold member, was not asked or given any amenities at check-in. I was then told I could park close to a side entrance which I did, however, after standing out in the... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites Knoxville Oak Ridge, responded to this review

Dear DanO1963, Thank you for being an IHG Rewards Club member and for taking the time to write a review about our hotel. It is disheartening to know that you were not fully satisfied with your recent stay. I have sent you a private message in an effort to obtain more information as we would like to look further into... More

oak ridge
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

We had reservations for one night made well in advance, but they said they were full, and sent us to a Holiday inn several blocks away, which had completely different and much worse amenities that the hotel we booked.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites Knoxville Oak Ridge, responded to this review

Dear peter8537, Thank you for taking the time to write a review on your recent stay. I am disappointed to read about the problems you had with your reservation. I would love the opportunity to regain your faith in our hotel and discuss your experience in further details. We have sent you a private message to obtain additional information and... More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed April 12, 2014

Stayed here this past week to visit family in Oak Ridge. The first thing I noticed is that as soon as you walk into the hotel there is a musty BO (body odor) smell throughout the whole hotel. I stayed on the 3rd floor and the odor is incredibly strong. It smells like they either need to clean the carpets... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites Knoxville Oak Ridge, responded to this review

Dear lhicks1354, Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience the hotel staff may have caused. We will follow up with the staff to ensure that similar incidents won't happen again. We appreciate your feedback as this is our best resource... More

Chapel Hill, Tennessee
1 review
5 of 5 stars Reviewed March 12, 2014 via mobile

I have been staying here on several occasions while working out of town, and absolutely love this place. They offer meals several nights a week, and a great breakfast every morning, but the thing that really makes this place shine is the staff working there. They are very friendly, and are willing to go above and beyond to make your... More

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The Colony, Texas
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 24, 2013

I have been here on three occasions now. Each time the guest services are impeccable. The staff goes out of their way to make me feel at home. The place is clean and well maintained. They offer dinner in the dining area several times each week. Breakfast has way more choices than the normal hotel. Other hotels in town offer... More

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Amarillo, Texas
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 19, 2013

Extended Stay - this is what it meant to me: I travel 2000 miles to reach the hotel (yes I made reservations more than one week in advance) and once I arrive, they said, "We had some current guests extend their stay beyond their reservations, so you don't get to stay with us. We have an overflow hotel down the... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Staybridge Suites Knoxville Oak Ridge, responded to this review

Dear Here_is_my_review70, Thank you for you for leaving us a feedback. Providing excellent customer service is one of the things we pride ourselves on and we are sorry to read that in this case you feel we have fallen short of your expectations. We would love the opportunity to regain your faith in our hotel and would welcome the opportunity... More

Montgomery, Alabama, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 7, 2013

if you are looking for a hotel with a great staff that is backed up by wonderful manager, look no further. I travel extensively throughout the southeastern US and I stay at many different hotels. I usually prefer Marriott but decided on Staybridge this trip. I was pleasantly surprised by all of the available ammenaties. Full access to a RUSH... More

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Bells, Tennessee, United States
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 2, 2013

Very nice hotel and great staff. Felt like home and staff was never seen til the sec they where needed ( very nice touch and made the home feel even better). Breakfast was nice both mornings we were there and also kid friendly. By far the quietest hotel I have ever stayed in, major storm came through and all 3... More

Was this review helpful? Yes 2
Clinton, Tennessee
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 27, 2013

The staff is super...complimentary breakfasts varied daily (nice touch)...tuesday/wednesday/ thursday complimentary 2 hr buffet and happy hr...free gym pass to Rush Fitness...free shuttle. Only reason for a 4 instead of a 5 was the size of the room. Suite??? Smallest suite I've ever stayed in. Two is a crowd in the room I stayed (220).

Was this review helpful? Yes 1
Austin
Contributor
18 reviews 18 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 11, 2013

I was very impresssed with the Staybridge Suites in Oak Ridge. The place was very clean with everything that the business traveler would need. The room was really nice,lots of room with a small kitchen and nice ammentities. The evening social hour was a nice way to end a busy day. I would stay here again!

Was this review helpful? Yes 1
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Additional Information about Staybridge Suites Knoxville Oak Ridge

Address: 420 South Illinois Avenue, Oak Ridge, TN 37830
Phone Number:
Location: United States > Tennessee > Oak Ridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Knoxville Oak Ridge 3*
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Also Known As:
Staybridge Suites Knoxville Oak Ridge Hotel Oak Ridge
Staybridge Suites Oak Ridge

29 photos of this hotel

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Room/suite (13)
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Hotel & grounds (7)
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Dining (2)
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Other (6)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Extended stay hotel in Oak Ridge, TN welcomes you. We want you to 'Get Comfortable' at the Staybridge Suites of Knoxville - Oak Ridge, TN. For your extended stay, temporary military or relocation housing needs in Oak Ridge, Tennessee, our lodging provides you with upscale accommodations near the Oak Ridge National Labs. Corporate and military guests find the location of our hotel east of Knoxville, Tennessee puts them just minutes from ORNL, Boeing, SAIC, K-25 Site, B&W Technical Service Y-12 LLC, TVA, Rogers Group and the Bull Run Steam Plant. Our location also offers you easy access to Knoxville and Interstates 75 & 40. As an Oak Ridge, TN pet friendly hotel, we provide a comfortable, home-like oasis for guests. Vacation destinations in Tennessee, including the Museum of Appalachia, the Museum of Science & Energy and Knoxville, are easily reached from our hotel. The Great Smokey Mountains and Pigeon Forge are less than an hour away.Guests of our Oak Ridge, Tennessee lodging will find the same standards they have come to expect from Holiday Inn. You can enjoy upscale amenities including spacious, open floor plans, a complimentary breakfast buffet, a 24-hour coffee station and Sundowner Receptions. There's a five-hole putting green, the BridgeMart convenience shop and a 'Just Like Home' theatre with a flat screen TV and DVD player.From BBQ grills to an indoor pool, we want you to consider our Oak Ridge, TN extended stay hotel your home. ... more   less 
Number of rooms
90

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