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All 8 Oak Ridge hotels

Staybridge Suites Knoxville Oak Ridge

3.0 of 5 Hotel   |   420 South Illinois Avenue, Oak Ridge, TN 37830
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Ranked #6 of 8 Hotels in Oak Ridge
A recent review
5 of 5 stars reviewed 1 week ago
NavigatorNM New Mexico
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48 reviews from our community

Traveler rating
    27
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    3
    1
    4
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10
4
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29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Mexico
Contributor
13 reviews 13 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Every time I travel to Oak Ridge on business I stay at this hotel. Reasonable prices, comfortable rooms, good breakfast and friendly staff. I can sum it up in one word: "consistency". When you stay here you can be assured of a pleasant experience. Extras provided include a Tuesday - Thursday evening social (beer and food included), downstairs "home theater"... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2014

Great hotel we were relocating and stayed in this hotel for 15 days, excellent attention to details, very clean rooms and very good breakfast plus the 3 days a week Social where we were able to have dinner free of charge. Personnel was absolutely fantastic, many went the extra mile to make us feel at home. Even our bulldog was... More

Was this review helpful? Yes 1
Pasco, Washington
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 26, 2014

Second time at this hotel while on business. Quiet as most guests were staying for business. Good breakfasts, offered free beer and dinner 3 nights. Housekeeping this time around wasn't as thorough as previous stay. Free internet. Nice to have kitchen to save on eating out too much.

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Round Rock, TX
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 23, 2014

A relatively new hotel, so everything is up to date and clean. Otherwise it is a standard, suite hotel. Rooms are not overly large for suites, but it does have a nice kitchen. The staff were very friendly. There is a musty odor when you enter, but not in the breakfast area nor in the room, so it was not... More

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Glade Spring, Virginia
2 reviews
1 of 5 stars Reviewed July 3, 2014

We chose to stay here for a night. Although the room was nice and clean, it in no way made up for the poor customer service. Being a Gold member, was not asked or given any amenities at check-in. I was then told I could park close to a side entrance which I did, however, after standing out in the... More

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IHGCare, Guest Relations Manager at Staybridge Suites Knoxville Oak Ridge, responded to this review

Dear DanO1963, Thank you for being an IHG Rewards Club member and for taking the time to write a review about our hotel. It is disheartening to know that you were not fully satisfied with your recent stay. I have sent you a private message in an effort to obtain more information as we would like to look further into... More

oak ridge
1 review
1 of 5 stars Reviewed June 24, 2014 via mobile

We had reservations for one night made well in advance, but they said they were full, and sent us to a Holiday inn several blocks away, which had completely different and much worse amenities that the hotel we booked.

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IHGCare, Guest Relations Manager at Staybridge Suites Knoxville Oak Ridge, responded to this review

Dear peter8537, Thank you for taking the time to write a review on your recent stay. I am disappointed to read about the problems you had with your reservation. I would love the opportunity to regain your faith in our hotel and discuss your experience in further details. We have sent you a private message to obtain additional information and... More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed April 12, 2014

Stayed here this past week to visit family in Oak Ridge. The first thing I noticed is that as soon as you walk into the hotel there is a musty BO (body odor) smell throughout the whole hotel. I stayed on the 3rd floor and the odor is incredibly strong. It smells like they either need to clean the carpets... More

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IHGCare, Guest Relations Manager at Staybridge Suites Knoxville Oak Ridge, responded to this review

Dear lhicks1354, Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience the hotel staff may have caused. We will follow up with the staff to ensure that similar incidents won't happen again. We appreciate your feedback as this is our best resource... More

Chapel Hill, Tennessee
1 review
5 of 5 stars Reviewed March 12, 2014 via mobile

I have been staying here on several occasions while working out of town, and absolutely love this place. They offer meals several nights a week, and a great breakfast every morning, but the thing that really makes this place shine is the staff working there. They are very friendly, and are willing to go above and beyond to make your... More

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The Colony, Texas
Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 24, 2013

I have been here on three occasions now. Each time the guest services are impeccable. The staff goes out of their way to make me feel at home. The place is clean and well maintained. They offer dinner in the dining area several times each week. Breakfast has way more choices than the normal hotel. Other hotels in town offer... More

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Amarillo, Texas
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 19, 2013

Extended Stay - this is what it meant to me: I travel 2000 miles to reach the hotel (yes I made reservations more than one week in advance) and once I arrive, they said, "We had some current guests extend their stay beyond their reservations, so you don't get to stay with us. We have an overflow hotel down the... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Staybridge Suites Knoxville Oak Ridge, responded to this review

Dear Here_is_my_review70, Thank you for you for leaving us a feedback. Providing excellent customer service is one of the things we pride ourselves on and we are sorry to read that in this case you feel we have fallen short of your expectations. We would love the opportunity to regain your faith in our hotel and would welcome the opportunity... More

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Additional Information about Staybridge Suites Knoxville Oak Ridge

Address: 420 South Illinois Avenue, Oak Ridge, TN 37830
Phone Number:
Location: United States > Tennessee > Oak Ridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Knoxville Oak Ridge 3*
Number of rooms: 90
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Also Known As:
Staybridge Suites Knoxville Oak Ridge Hotel Oak Ridge
Staybridge Suites Oak Ridge

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