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Staybridge Suites Knoxville Oak Ridge

3.0 of 5 420 South Illinois Avenue, Oak Ridge, TN 37830
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Staybridge Suites Knoxville Oak Ridge
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Staybridge Suites Knoxville Oak Ridge
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52 reviews from our community

Traveler rating
    27
    16
    3
    1
    5
See reviews for
11
4
5
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlestown, Rhode Island
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at Staybridge Suites for three nights while in Oak Ridge for business. I was impressed with the hotel and the staff. My suite was clean and roomy. The hotel put out a nice breakfast each morning and a happy hour each evening. The hotel was centrally located and easy to find off the highway.

Was this review helpful? Yes
OKRSB, Front Office Manager at Staybridge Suites Knoxville Oak Ridge, responded to this review

We are pleased to hear that you enjoyed your stay with us! Hopefully we will get the opportunity to impress you again in the near future! Thank you so much for your positive feedback! More 

Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 18, 2014

This is a great place to stay in the Oak Ridge area. I stayed 1 night before an interview. The only dark spot in the whole stay was that they put me in the room next to the elevator. I didn't realize it until about 1AM when someone went to use the elevator. It wasn't just the elevator noise, the... More 

Was this review helpful? Yes
OKRSB, Front Office Manager at Staybridge Suites Knoxville Oak Ridge, responded to this review

Thank you so much for your feedback! We are glad to hear you enjoyed your stay! We are so sorry about the noisy elevators! We will make sure the next time you're in town we will put you as far away from the elevators as possible. We hope you did well on your interview! Thanks so much! We hope to... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 2, 2014

While I booked and paid for this hotel through Hotwire, I gave my credit card information to the desk upon check-in, as is industry practice in case I were to damage the room. That's perfectly fine. Well, the hotel ended up charging my card by mistake and then refunded it the same day (without telling me of the mistake and... More 

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OKRSB, Front Office Manager at Staybridge Suites Knoxville Oak Ridge, responded to this review

I apologize for the inconvenience, please contact the hotel directly for further review. We would be happy to address the billing issues that you have experienced. Please ask to speak with a member of our management team at 865-298-0050. We look forward to resolving this soon. More 

Washington, DC
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed December 2, 2014

I really appreciate Staybridge Suites compared to other places in Oak Ridge. Small suites are available, breakfast is above average, location is great too. Kroger's supermarket has moved into new location on Illinois, I miss having it right next door.

Was this review helpful? Yes
OKRSB, Front Office Manager at Staybridge Suites Knoxville Oak Ridge, responded to this review

We are SO pleased to hear you enjoyed your stay with us! We were sad to see Kroger leave from next door as well! It was very convenient to have them so close. We are happy with their new store tho, it has doubles in size to say the least and has much more to offer. Hopefully we will be... More 

New Mexico
Contributor
15 reviews 15 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 21, 2014

Every time I travel to Oak Ridge on business I stay at this hotel. Reasonable prices, comfortable rooms, good breakfast and friendly staff. I can sum it up in one word: "consistency". When you stay here you can be assured of a pleasant experience. Extras provided include a Tuesday - Thursday evening social (beer and food included), downstairs "home theater"... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 20, 2014

Great hotel we were relocating and stayed in this hotel for 15 days, excellent attention to details, very clean rooms and very good breakfast plus the 3 days a week Social where we were able to have dinner free of charge. Personnel was absolutely fantastic, many went the extra mile to make us feel at home. Even our bulldog was... More 

Was this review helpful? Yes 1
Pasco, Washington
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 26, 2014

Second time at this hotel while on business. Quiet as most guests were staying for business. Good breakfasts, offered free beer and dinner 3 nights. Housekeeping this time around wasn't as thorough as previous stay. Free internet. Nice to have kitchen to save on eating out too much.

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Round Rock, TX
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 23, 2014

A relatively new hotel, so everything is up to date and clean. Otherwise it is a standard, suite hotel. Rooms are not overly large for suites, but it does have a nice kitchen. The staff were very friendly. There is a musty odor when you enter, but not in the breakfast area nor in the room, so it was not... More 

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Glade Spring, Virginia
2 reviews
1 of 5 stars Reviewed July 3, 2014

We chose to stay here for a night. Although the room was nice and clean, it in no way made up for the poor customer service. Being a Gold member, was not asked or given any amenities at check-in. I was then told I could park close to a side entrance which I did, however, after standing out in the... More 

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IHGCare, Guest Relations Manager at Staybridge Suites Knoxville Oak Ridge, responded to this review

Dear DanO1963, Thank you for being an IHG Rewards Club member and for taking the time to write a review about our hotel. It is disheartening to know that you were not fully satisfied with your recent stay. I have sent you a private message in an effort to obtain more information as we would like to look further into... More 

oak ridge
1 review
1 of 5 stars Reviewed June 24, 2014 via mobile

We had reservations for one night made well in advance, but they said they were full, and sent us to a Holiday inn several blocks away, which had completely different and much worse amenities that the hotel we booked.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites Knoxville Oak Ridge, responded to this review

Dear peter8537, Thank you for taking the time to write a review on your recent stay. I am disappointed to read about the problems you had with your reservation. I would love the opportunity to regain your faith in our hotel and discuss your experience in further details. We have sent you a private message to obtain additional information and... More 

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Additional Information about Staybridge Suites Knoxville Oak Ridge

Address: 420 South Illinois Avenue, Oak Ridge, TN 37830
Phone Number:
Location: United States > Tennessee > Oak Ridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Knoxville Oak Ridge 3*
Number of rooms: 90
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Also Known As:
Staybridge Suites Knoxville Oak Ridge Hotel Oak Ridge
Staybridge Suites Oak Ridge

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