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Holiday Inn Express & Suites Oak Ridge

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114 Tulsa Road, Oak Ridge, TN 37830
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Holiday Inn Express & Suites Oak Ridge
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68 Reviews from our TripAdvisor Community

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Traveler rating
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    5
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23
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Atlanta, Georgia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It was a crap shoot as to the type of day you'd have at this particular Holiday Inn Express. It all came down to customer service. If certain people were behind the counter, you'd feel better for having talked with them. If others were present, you'd most likely walk away feeling just as miserable as they seemed to be. Word... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Oak Ridge, responded to this review

Dear cress115, Thank you for taking the time to review our property. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. I am very disappointed to hear about the kind of service that you received from the staff most especially at breakfast and housekeeping department. We want our guest to have a pleasant... More 

Huntsville, Alabama
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed several times. Always top notch nice staff and clean service. Minus the restaurant, spa and expansive size, this hotel looks and feels like a four star. I have stayed in some sad four star hotels. Parking lot is entirely of brick pavers, which you only find at a four star. All rooms have same fine quality furnishings... More 

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Saint Charles, Illinois
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 30, 2015

It's a Holiday Inn Express. However, it's brand new, and although in a great location, it is off the beaten path just enough to provide additional quiet and calm. We had a great stay and found the staff to be very pleasant and helpful. Their breakfast was very good for a complimentary hotel breakfast (Bacon).

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Saint Louis, Missouri
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 29, 2015

EXCELLENT. ....wow..location was excellent. ...staff was beyond amazing. ..and hotel was perfect...has a great breakfast in the mornings...and location was great...very close to the AMSE...and nd national laboratory. ...lots of eating options walkable to the hotel......

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Cincinnati, Ohio
Level Contributor
4 reviews
5 of 5 stars Reviewed May 26, 2015

This place is very nice. It was clean and the breakfast was very good. The young blonde girl at the front desk who checked is in was very nice. In the morning, someone didn't show up so the girl from the front desk was also taking care of the breakfast buffet and was doing an outstanding job. Great stay.

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Boylston, Massachusetts
Level Contributor
239 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed May 2, 2015

What impressed me about this hotel was the spacious room. In addition it was very clean and well kept. The hot breakfast (included in the price) was excellent. The staff at the front desk were very helpful and pleasant. The king size bed was very comfortable. While I usually stay at Hampton Inns when travelling, I have to say that... More 

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 24, 2015

I stayed at this hotel in Oak Ridge because it was close to the hospital where my mother was. The staff there were all beyond kind, caring, & helpful. Anything I asked for they assisted me with. The breakfast was great & the girl who works breakfast & is always cleaning was as sweet as can be & we had... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 12, 2015 via mobile

We stayed 2 nights recently. We did not encounter any issues during our stay. The breakfast was good. We asked for directions to a destination not on the GPS. They printed this off and copies for others in our group.

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 9, 2015 via mobile

A very clean hotel (looks to be new), with friendly staff. Property is well kept, breakfast was delicious and breakfast area very clean & well staffed. It was extended stay, so had to utilize on-site laundry which worked perfectly and again area was very clean. Restaurants close by and a short drive to Knoxville and the mountains. I'll definitely stay... More 

Was this review helpful? Yes 1
Leesburg, Virginia
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 9, 2015

Went to visit my daughter in Oak Ridge since we didn't get to spend the holidays together. The hotel was tucked away from the main road which made it quieter. The room was very clean and comfortable. The bed was firm. Soft and firm pillows available. The bathroom roomy and modern. The only thing that would improve it would be... More 

Was this review helpful? Yes 2
HolidayInnExpressTN, Manager at Holiday Inn Express & Suites Oak Ridge, responded to this review

Thank you for taking the time to share your experience at our hotel! We are delighted to hear that you had a great experience, and hope to see you again in the future! Sincerely, Amit Patel More 

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