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Quality Inn Oak Ridge

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216 South Rutgers Avenue, Oak Ridge, TN 37830 (Formerly Jameson Inn Oak Ridge)
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1 room 1 guest
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Quality Inn Oak Ridge
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86 Reviews from our TripAdvisor Community

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Traveler rating
    43
    27
    10
    3
    3
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22
11
10
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
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    (86)
  • Mar-May only
    (25)
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    (26)
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  • Dec-Feb only
    (12)
All months
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

My family encountered a health emergency while on vacation in Tn. To make a long story short. We ended up having to book this hotel which was very close to the hotel my uncle was at. The majority of the staff was EXCELLENT! They knew the situation and were very accommodating to our needs, which were many. The hotel itself... More 

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Saugatuck, Michigan
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The price was right and I loved being able to sit by the pool and get fresh air especially after our long drive from DC. The Internet was very bad and when trying to dial the front desk, it was always busy. Finally, we called the operator and the person tried resetting the wifi. It really never worked. Not much... More 

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Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Quiet friendly place. Rooms were comfortable and spacious. All gym equipment was broken but there was only a running, rowing and bike machine in there. The gym TV worked though. Breakfast was ok but nothing to write home about. Good WiFi connection.

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Gainesville, Georgia
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 26, 2015

Because the Oak Ridge Quality Inn is in the second phase of its life cycle (it was originally a Jameson Inn), we were pleasantly surprised by the friendly service, comfort and quietness of our room, the quality of breakfast, and the cleanness of the breakfast area. The Quality Inn provides great value for the modest cost of its lodging We... More 

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Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 18, 2015

My wife and I needed a place to stay and looked up this one on TripAdvisor. We were not disappointed. It started with a very friendly front desk person. She was very helpful and efficient. Our room was in good condition. The only problem was a loose bathroom door hinge. The lady at the front desk offered to fix it;... More 

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Waterloo, Iowa
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 27, 2015

Really weren't many options in the area unless you're filthy rich. Still, this was quite overpriced for what it was. I've certainly seen worse, but this hotel simply wasn't the best it could be. The pool was closed for the season, but it was left open with dirty water standing in it. The room was a bit dingy. Breakfast was... More 

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Kathy C, General Manager at Quality Inn Oak Ridge, responded to this review

Thank you for your feedback. I'm so sorry that you didn't have a good experience with us! In regards to pricing, I can assure you that our rates are very competitive for our area. As to our pool, it will be open in the coming weeks. I apologize if there was any visible debris; we do attempt to clean the... More 

Jacksonville, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 20, 2015

We arrived at 8pm and they had given our room away, even though I'd secured the room with a credit card, and was staying 3 nights. Their agreement states that the room will be held until the next morning, if I don't cancel by 6pm. Of course I didn't cancel, we were on our way and still our room was... More 

Was this review helpful? Yes 2
Kathy C, General Manager at Quality Inn Oak Ridge, responded to this review

Thank you for taking the opportunity to provide comments regarding your recent visit to our hotel. I understand and apologize for your frustrations regarding your stay. I am emailing you under separate cover for the specifics that you mentioned. Thank you again, Kathy More 

Clarksville, Tennessee
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 13, 2015 via mobile

Well I usually stay in another Xhoice hotel when I go to Oak Ridge, but I thought I would try this one just to see how it was. Well I must say I was pleasantly surprised. The breakfast was ok. Really nothing to brag about. But the 2 young ladies, Sarah and Michelle I think, that work there were awesome.... More 

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Kathy C, General Manager at Quality Inn Oak Ridge, responded to this review

Thank you for your recent response. The hotel WAS full of young people during your visit and sometimes it becomes rather hectic. We appreciate your patience and hope that you will return for a visit in the near future. Thank you again, Kathy More 

Evansville, Indiana
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 19, 2015

We were informed very early in the morning hours of March 12th that my husband's Grandmother had passed. We were traveling to Tennessee for the funeral, making reservations through Trip Advisor along the way. We secured reservations with Quality Inn in Oak Ridge, TN. We contacted the Quality Inn front desk several times through the evening as we ran into... More 

Was this review helpful? Yes 1
Kathy C, General Manager at Quality Inn Oak Ridge, responded to this review

My condolences in the recent loss of a grandparent. We appreciate the opportunity to improve our guest's hotel stay through reviewing your comments. I will take the opportunity to cover these comments with the entire staff and make improvements. Thank you again for your visit and for taking the time to post comments. Kathy More 

1 review
3 of 5 stars Reviewed February 14, 2015

The room cleanliness, is pretty good! The breakfast used to be OK? Now not even that. Biggest complaint, damn room key never works, for me or partner. Been in hotel for 8 days.Night auditor is a jerk. Wants ID, To let me in room. Jerk! Oh yea, breakfast used to be edible, now? Not so much. Orange juice tastes toxic!... More 

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