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Quality Inn Oak Ridge

Certificate of Excellence
2.5 of 5
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216 South Rutgers Avenue, Oak Ridge, TN 37830 (Formerly Jameson Inn Oak Ridge)
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Quality Inn Oak Ridge
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Ranked #5 of 7 Hotels in Oak Ridge
Certificate of Excellence
A recent review
3 of 5 stars reviewed 4 weeks ago
Krista S Waterloo, Iowa
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81 reviews from our community

Traveler rating
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    9
    3
    3
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22
9
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waterloo, Iowa
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Really weren't many options in the area unless you're filthy rich. Still, this was quite overpriced for what it was. I've certainly seen worse, but this hotel simply wasn't the best it could be. The pool was closed for the season, but it was left open with dirty water standing in it. The room was a bit dingy. Breakfast was... More 

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Kathy C, General Manager at Quality Inn Oak Ridge, responded to this review

Thank you for your feedback. I'm so sorry that you didn't have a good experience with us! In regards to pricing, I can assure you that our rates are very competitive for our area. As to our pool, it will be open in the coming weeks. I apologize if there was any visible debris; we do attempt to clean the... More 

Jacksonville, Florida
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed April 20, 2015

We arrived at 8pm and they had given our room away, even though I'd secured the room with a credit card, and was staying 3 nights. Their agreement states that the room will be held until the next morning, if I don't cancel by 6pm. Of course I didn't cancel, we were on our way and still our room was... More 

Was this review helpful? Yes
Kathy C, General Manager at Quality Inn Oak Ridge, responded to this review

Thank you for taking the opportunity to provide comments regarding your recent visit to our hotel. I understand and apologize for your frustrations regarding your stay. I am emailing you under separate cover for the specifics that you mentioned. Thank you again, Kathy More 

Clarksville, Tennessee
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 13, 2015 via mobile

Well I usually stay in another Xhoice hotel when I go to Oak Ridge, but I thought I would try this one just to see how it was. Well I must say I was pleasantly surprised. The breakfast was ok. Really nothing to brag about. But the 2 young ladies, Sarah and Michelle I think, that work there were awesome.... More 

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Kathy C, General Manager at Quality Inn Oak Ridge, responded to this review

Thank you for your recent response. The hotel WAS full of young people during your visit and sometimes it becomes rather hectic. We appreciate your patience and hope that you will return for a visit in the near future. Thank you again, Kathy More 

Evansville, Indiana
Senior Reviewer
10 reviews 10 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 19, 2015

We were informed very early in the morning hours of March 12th that my husband's Grandmother had passed. We were traveling to Tennessee for the funeral, making reservations through Trip Advisor along the way. We secured reservations with Quality Inn in Oak Ridge, TN. We contacted the Quality Inn front desk several times through the evening as we ran into... More 

Was this review helpful? Yes 1
Kathy C, General Manager at Quality Inn Oak Ridge, responded to this review

My condolences in the recent loss of a grandparent. We appreciate the opportunity to improve our guest's hotel stay through reviewing your comments. I will take the opportunity to cover these comments with the entire staff and make improvements. Thank you again for your visit and for taking the time to post comments. Kathy More 

1 review
3 of 5 stars Reviewed February 14, 2015

The room cleanliness, is pretty good! The breakfast used to be OK? Now not even that. Biggest complaint, damn room key never works, for me or partner. Been in hotel for 8 days.Night auditor is a jerk. Wants ID, To let me in room. Jerk! Oh yea, breakfast used to be edible, now? Not so much. Orange juice tastes toxic!... More 

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Oak Ridge, Tennessee
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 13, 2015

I had to stay here during a recent cold weather spell due to frozen pipes at my house. Price was fine and I chose a king suite. A couple of things I noticed is that the recliner wouldn't recline and there was no real place to sit and eat my take out dinner. Beds were pretty comfortable and it was... More 

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Williamsburg, Kentucky
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 16, 2014

This is my third time to stay at this Quality Inn within a year. I have found the rooms to be clean and comfortable. The staff have always been very friendly. I like that it is located within walking distance of restaurants and located closest to the hospital. I have always enjoyed staying here. Will most certainly be staying here... More 

Was this review helpful? Yes 1
Lexington, Kentucky
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 3, 2014

I had no issues whatsoever. Great friendly staff, clean rooms with refrigerator and microwave and free breakfast in the morning. Very close to my training venue, close to shops and short walking distance from restaurants. I will stay there again

Was this review helpful? Yes
Kathy C, General Manager at Quality Inn Oak Ridge, responded to this review

Thank you for your comments. We're glad you enjoyed your stay, and hope you come back to see us! More 

Dyersville, Iowa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 1, 2014

The hotel was clean and staff was great. However the the ball group that stayed there were terrible.Saturday evening Kids running up and down the halls making all kinds of noise until1:30 AM then at 4:40 the Oak Ridge police were pounding on the room across the hall from us for a half hour and just got back to sleep... More 

Was this review helpful? Yes 1
chattanooga tn
Top Contributor
68 reviews 68 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed November 18, 2014

We chose the Quality Inn, it was the best option, near the event we were attending. It was the closest hotel to the Civic Center. It was just a few dollars more than what we usually pay for a room. Since we were just needing 1 night we could go ahead and do it. There were some lower priced hotels... More 

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