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Hampton Inn Oak Ridge

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208 S Illinois Avenue, Oak Ridge, TN 37830
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1 room 1 adult
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Hampton Inn Oak Ridge
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169 Reviews from our TripAdvisor Community

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Edmonton, Canada
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Construction going on so no afternoon napping. Offered us baggies with ear plugs as a way to deal with the drilling on the floor below us. Pool was broken practically had to tap the ice off it if we wanted to attempt a swim! Booked hotel specifically because they had a pool for my son...

Helpful?
Thank amanda m
Steven L, General Manager at Hampton Inn Oak Ridge, responded to this review

Thank you so much for taking the time to write a review of our property. Your comments are very much valued. Please know that what happened with you is not in the norm and we are not happy about it as well. I will work with the necessary people on the issues that you presented. Let me know if there... More 

Fairview, TN
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 1 week ago

I was in room 101, it's extremely outdated, dingy appliances, old carpet, and stained and broken tiles. Apparently they are renovating, even though it did not notify me on my app or I would've gone somewhere else, as I'm sitting here trying to make phone calls from my work station in my room and there is drilling and hammering right... More 

Helpful?
Thank BiffMar
Steven_Lawrence, General Manager at Hampton Inn Oak Ridge, responded to this review

Thank you for reaching out to us! I am sorry to hear that your stay with us was not a "Perfect 10" stay! I have processed a service recovery for your room due to the less than stellar stay with us. We want you to be 100% happy with our hotel every time that you stay with us. Please know... More 

Pickens, South Carolina
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 31, 2015

Clean and comfortable, affordable rates. Staff is consistently helpful. One negative - Does not provide gluten free bread option at breakfast. Rest of breakfast equals affordability of rate. Good fruit options.

Review collected in partnership with Hampton

Helpful?
Thank landfall90
Steven_Lawrence, General Manager at Hampton Inn Oak Ridge, responded to this review

Thank you for your review! Service is the main aspect in our jobs and I am so pleased you received this at an exceptional level. We look forward to servicing you again in the near future! I will also look into gluten free options. This is a great idea for all hotels! More 

Asheville, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 1, 2015

We love staying at Hampton Inns when we travel, though the Hilton Honors program. We've stayed at award-winning hotels and this one could be a benchmark. Immaculate room, friendly staff, good location in Oak Ridge and very nice indoor pool. This was a family trip and we were all very pleased. They treated us like family. (FYI: That's a good... More 

Review collected in partnership with Hampton

Helpful?
Thank Thomas W
Steven_Lawrence, General Manager at Hampton Inn Oak Ridge, responded to this review

Thank you! Thank you! Thank you for the great comments! Trust me when I say that we loved having you here!!! Good folks such as yourselves remind us why we do what we do. We look forward to servicing you and your family again in the near future. Steven Lawrence General Manager More 

Cumming, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed November 22, 2015

I have stayed at this Hampton on several occasions and each time the room, service, extras like breakfast, spa, etc., are top notch. The location is good with plenty of options like dinning facilities.

Review collected in partnership with Hampton

Helpful?
Thank Dennis S
Steven_Lawrence, General Manager at Hampton Inn Oak Ridge, responded to this review

Thank you for taking time to complete a review for the Hampton Inn Oak Ridge. I am thrilled to see that you were pleased with your stay. I will be sure to share the good remarks with our management and staff. If you are ever in Oak Ridge again I hope you will come back to see us! More 

Monroe, Ga., United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 17, 2015

Excellent facility. Personnel very professional. Have stayed here multiple times and always more than satisfactory. I don't think this review adds anything to the process. Therefore, I don't have anything else to add to the process.

Review collected in partnership with Hampton

Helpful?
1 Thank Richard Lee T
Steven_Lawrence, General Manager at Hampton Inn Oak Ridge, responded to this review

Thank you for your review! We are so pleased that you enjoyed your visit with us. Thank you for selecting us to accommodate your lodging needs. We look forward to providing service to you again soon! Steven Lawrence General Manager More 

loveland, United States
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 15, 2015

Picked this hotel for location to the hospital in town and was glad it lived up to the Hampton reputation. Young man that checked us in was very friendly and attentive, made the experience great. Breakfast attendant was also very helpful and courteous. All the staff were excellent and portray the excellence I expect at Hampton.

Review collected in partnership with Hampton

Helpful?
Thank Diane M
Steven_Lawrence, General Manager at Hampton Inn Oak Ridge, responded to this review

Thanks for your kinds words and the time you took to share them with us! It is great to hear that you enjoyed your stay with us. I will take your comments and share them with the team for further encouragement to ensure exceptional service and warm welcomes for the next guest! Steven Lawrence More 

Oak Ridge, Tennessee
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed November 11, 2015

We have left three lodging establishments in Oak Ridge so far due to dirty and smelly rooms. At the Hampton yesterday, the lobby had been nicely updated. The lobby, not the rest of the facility, the appearance is deceiving. The rest is old hotel. The room smelled of chemicals, cleaning products I assume, strong enough I couldn't sleep. Left after... More 

Helpful?
Thank Dave C
HamptonInnOakRidge, General Manager at Hampton Inn Oak Ridge, responded to this review

Thank you for reaching out! I am sorry to hear that you did not have a great stay with us! I have processed a service recovery for your room due to you not being 100% satisfied do to our Hampton Guarantee. Please know that the condition of your room is not the norm here at The Hampton Inn Oak Ridge... More 

Hixson
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed November 7, 2015

The room was very nice, and very comfortable. The staff were very pleasant, helpful, and friendly. The venue was convenient to what I needed and all other nearby amenities. Overall it made for a very pleasant stay. I would highly recommend this property to anyone staying in the area.

Review collected in partnership with Hampton

Helpful?
Thank Larry M
HamptonInnOakRidge, General Manager at Hampton Inn Oak Ridge, responded to this review

Thank you for taking the time to write your review of our property! Your comments are very much valued. We really appreciate your comments regarding our customer service and property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Our commitment to investing in... More 

Cleveland, United States
1 review
4 of 5 stars Reviewed November 4, 2015

The location and cost were a good balance for my business trip. The Hampton staff was friendly and courteous to the guests. It appears that the Hilton Hampton properties do maintain a high level of service and cleanliness whereever the property is located. It is a plus for the business traveler.

Review collected in partnership with Hampton

Helpful?
Thank William S
HamptonInnOakRidge, General Manager at Hampton Inn Oak Ridge, responded to this review

Thank you for your review! We are thoroughly pleased you enjoyed your visit with us. Thank you for selecting us to accommodate all your lodging needs. We look forward to servicing you again soon if business brings you back our way! Steven Lawrence General Manager More 

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