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Comfort Inn Newport

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1149 Smokey Mountain Lane, I-40 to exit 432B, first right off the exit, Newport, TN 37821
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Comfort Inn Newport
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Comfort Inn Newport
Comfort Inn Newport
Comfort Inn Newport
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79 reviews from our community

Traveler rating
    23
    28
    18
    4
    6
See reviews for
32
14
8
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Nashville, Tennessee
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

Well, first of all I cannot say enough about the front desk people, Cissie and Shelia. Welcomed by Cissie late in the afternoon right before 'the big ball game, Duke and Gonzaga. She speedily registered us and Tess, the hotel is very dog friendly, so my husband could watch the end of the first Sunday game of the road to... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

So we are used to staying in cheap hotels to save money for the business. This place is spectacular for the price. The rooms are big and spacious. The bathroom actually has room in it. They even have direct tv. And no not just 20 channels either. 210+ channels. The bed is amazingly comfortable. The only downside is that they... More 

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KEVIN P, Public Relations Manager at Comfort Inn Newport, responded to this review

So you are used to staying in cheap hotels to save money for the business. But the COMFORT INN of NEWPORT, is here to save your day and your dollars. We are so glad you found us we really appreciate all the kind words. We offer the greatest staff and the best value for your money in about a 45... More 

Leawood, Kansas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great and helpful staff, clean comfortable room, good breakfast, easy access to the highway. The carpet was being replaced on the second floor, and we were advised of that before we checked in our room. You could tell the management took pride in their property.

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KEVIN P, Guest Relations Manager at Comfort Inn Newport, responded to this review

Thank you for your kind words about our EXTRA CLEAN and EXTRA LARGE Rooms. Its spring time, so we are sprucing up the place with new carpet and a little touch here and a little touch there, but don't worry, we will still be known to be the most competitively priced hotel in the area based on the amenities. We... More 

LOUISVILLE
Contributor
15 reviews 15 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 16, 2015

I was very pleased at the quality this Comfort Inn provided for a very reasonable price. The lobby is attractive; check-in was accomplished quickly by a friendly staff person. My room was large, nicely furnished, featuring the usual appliances, and very clean. Breakfast selections were entirely adequate and included some hot items. My stay was very satisfactory. One tip: if... More 

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KEVIN P, Public Relations Manager at Comfort Inn Newport, responded to this review

We are so GLAD to hear from you, you found the excellent value is our hotel, as you noticed we have EXTRA CLEAN and EXTRA LARGE Rooms. We have EXTRA friendly staff and they are local so they can tell you all about the hidden gem places to eat in Newport and where to go in the area. We also... More 

indianapolis
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 12, 2015 via mobile

I believe with a little attention this hotel could be given a second chance. But first - the carpet needs cleaned in the room, "real" pillows not tiny bricks would make for a better nights rest, and the rusty items need replaced in the bathroom. If you get a great deal and just need a place for a short rest... More 

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Macon
Contributor
20 reviews 20 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 3, 2015

Staff was very Friendly & Helpful. The Room was very spacious, for a family of 4. Had everything we needed in it, Fridge, Microwave, Coffee Pot, TV, Hair Dryer. Soap, Shampoo, Conditioner, in case you forgot it! The Room was Very Clean, Staff , Very Friendly. Breakfast was Great for us and the kids in the mornings, easy to have... More 

Was this review helpful? Yes 1
KEVIN P, Public Relations Manager at Comfort Inn Newport, responded to this review

Thanks for the kind words about our staff and extra large rooms. We get a lot of compliments about our breakfast so really glad to hear you enjoyed your stay. See you next time when you are in the area. Thanks More 

Union, South Carolina
Top Contributor
72 reviews 72 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 31, 2014

My wife, lil girl and I stayed here while visiting Dollywood one evening for the christmas lights. Most hotels in the Gatlinburg and Pigeon Forge was booked so we stayed here since it was on our way home. The hotel is definitely a lil out dated and in need of update, but it was clean and to me that was... More 

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Bloomington, Illinois
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 24, 2014

Room was clean and no big complaints. We got a good price on it and as the saying goes, you get what you pay for. We needed a place to stop on our way to South Carolina and this did the job for us. I'll probably try to find something else next time.

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Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 15, 2014

I reserved this place for an overnight stay for 11-14 via Expedia. Finding the entrance to this place was almost impossible as there were no directional signs and a dimly lit (at best) road leading to it. When I arrived at 11:00 pm, the night clerk (Nicki) was very friendly and efficient. Room was okay. However, when I awoke the... More 

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Ocala, Florida
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 20, 2014

We stayed the night in new port Tennessee and booked comfort inn it was an exit with hardly anything around and not many people staying. Room was clean and comfortable the breakfast wasn't good and front desk didn't know about cancellations

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