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Holiday Inn Express Hotel & Suites Newport South

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1022 Cosby Hwy, Newport, TN 37821
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Holiday Inn Express Hotel & Suites Newport South
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Holiday Inn Express Hotel & Suites Newport South
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95 reviews from our community

Traveler rating
    49
    39
    5
    2
    0
See reviews for
36
30
7
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Olney, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I had to wait over 5 minutes to check in as there was no front desk staff???? King bed room was nice, comfy bed, too soft pillows. Exercise room was pitiful, 3 machines, TV didn't work, bicycle felt as if it was going to fall apart., no free weights....Breakfast buffet was very good with many choices.

Was this review helpful? Yes 1
Kendallville, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Hotel was clean and looked nice. Another great stay at a Holiday Inn Express. The pool was a little on the small side, but was okay. The beds were comfortable also. The guy that checked us in was very friendly and was quick to get us setup in our room.

Was this review helpful? Yes 1
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

I am pleased to hear that you had a good stay. It was great having you as our guest. Thank you for choosing the Holiday Inn Express & Suites Newport South. More 

Grand Blanc
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here on our way home from Florida. The room was clean. The beds were very comfortable. The staff was very friendly and courteous. Everything felt new and fresh. Would definitely stay here again. The views were beautiful. So glad that we stopped.

Was this review helpful? Yes 2
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for all the wonderful comments. I am glad that you enjoyed your stay and had a chance to enjoy the beauty of the Smoky Mountains. We hope that you will continue to choose the Holiday Inn Express & Suites Newport South. More 

Bellbrook, Ohio
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Always leery about picking a roadside hotel, but was ready to call it a day and get in out of the rain. Exit the highway and look around...Days Inn, Parkway Inn and Motel 6 (I missed the weather report - did #ell freeze over?) I refuse to stay in a hotel that has a door that opens into the parking... More 

Was this review helpful? Yes 1
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

I am glad that we were able to provide you a place to get out of the weather and that you had an enjoyable stay. I am sorry that you had an issue with the toilet. Thank you for your understanding and for making the best of the situation. We definitely appreciate the kind comments and recommendation. We hope that... More 

Raleigh, North Carolina
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The Holiday Inn Express chain has really made improvements to their chain, and this hotel location is a good example of the positive changes. Hotel Overall very good. Staff Wayne, a middle age man, who actually was wearing a suite, which I thought was a class act, was very helpful and professional. Was there when we checked in on Saturday... More 

Was this review helpful? Yes 1
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for all the wonderful compliments. Wayne is definitely an asset to our team. We are very proud that you consider us "the best". This is the kind of comments that reflect the efforts of our employees. They will be excited to hear these comments. I do apologize for the issue with our curtains. We actually have 3 sets... More 

Jackson, Wyoming
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

Excellent, convenient location. Set back from the main road, so it was quiet, but still an easy walk to several nice restaurants. Staff was very friendly and efficient. The room was roomy, clean and quiet. Breakfast was outstanding--far better than some breakfast-included places! My nieces loved the indoor pool. I appreciated the fitness center and free USA Today. The only... More 

Was this review helpful? Yes 1
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you so much for all the positive comments. This is the experience that our staff strives for each day. They will be excited to know that you had such a wonderful stay. Your comments definitely mean a lot to us. It was a pleasure to have you and your family as our guests. Thank you for choosing the Holiday... More 

Ottawa
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 3, 2015

We stop on the way to SC, Room was good/clean nothing that really stands out. The cost is a little high. If I had not got the price at a discount I would not have stayed there. A little hard to get into. Big hill and small drive way in.

Was this review helpful? Yes 1
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for taking the time to write your review. All comments are greatly appreciated. I apologize that we did not leave a better impression. We want all of our guests to continue their journey with a relaxed and happy feeling that is not easily forgotten. Your satisfaction is our top priority. We hope that you will continue to be... More 

Huntsville, Alabama
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 1, 2015

Holiday Inn Express is a consistently comfortable and quality hotel chain, and this hotel is no exception. Clean and roomy quarters, nice bathroom and amenities, comfortable temperature (even though it was in the middle of a Tennessee snowstorm), and helpful, friendly folks! The workout room and pool were immaculate. Complimentary breakfast included hot and cold items of a good variety.... More 

Was this review helpful? Yes 1
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for the wonderful review. It is always a pleasure to know that our guests have enjoyed their stay. We are very thankful that our guests had a warm place to stay and that everyone was safe. Your comments are an inspiration to our employees. Thank you for being our guest. More 

Mountain Home, AR
Top Contributor
60 reviews 60 reviews
29 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 9, 2015

This is a bit costlier than other local hotels at this I-40 stop off. It is clean and the staff is very friendly. It worked out for me and is tucked nicely away from traffic which enhances security. The only hiccups are some cost saving issues, reusing a key jacket is one with correct-o-type on the old ink. There are... More 

Was this review helpful? Yes 1
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for your comments. We will definitely take them into consideration. The Holiday Inn Express & Suites always tries to provide a superior experience for our guests. The comfort and security of our guests is a priority for our team. We are glad that your stay was enjoyable and hope to see you again soon. More 

Orangeburg, South Carolina
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 2, 2015

No rooms available for our early arrival to Pigeon Forge so we chose this due to reasonable rates and close proximity. The rooms (we had 2) we clean. Elevator was extremely slow. Breakfast was average. I booked online with a AAA discount. When I reviewed the invoices left under the doorway, the AAA discount had not been given. I went... More 

Was this review helpful? Yes 1
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

I am glad that we were able to provide you with a place to stay that was close to where you needed to be. I do apologize for the confusion with the room charges. The computer did not divide the number of people into the separate rooms and was charging for the extra person charge. I am glad that we... More 

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