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Holiday Inn Express Hotel & Suites Newport South

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1022 Cosby Hwy, Newport, TN 37821
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Newport South
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Holiday Inn Express Hotel & Suites Newport South
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109 Reviews from our TripAdvisor Community

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Traveler rating
    53
    46
    7
    3
    0
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43
32
7
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Newport, Oregon
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

very good looking hotel, looks brand new even though it's a few years old - they take a good care of it, the staff is okay, the room was clean, the price was average for HI, breakfast excellent...I have no complaints. I recommend it to all the visitors or travelers who pass through east TN.

Was this review helpful? Yes
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for the wonderful recommendation. Your kind comments are greatly appreciated. We hope you will have the opportunity to visit us again soon. More 

Glen Carbon, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a LONG day of driving this place was exactly what we needed! Very clean, comfortable, spacious and friendly staff. Excellent free breakfast. Great location right off the highway. We would definitely stay here again if we were in the area.

Was this review helpful? Yes
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

I am very excited that you had such a wonderful stay at the Holiday Inn Express & Suites Newport South. Your comments are inspiring to our staff. We look forward to your next visit. More 

Missouri
Level Contributor
163 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in Newport, because it was getting late on a business road trip and it seemed like a convenient place to stop rather than going through the mountains late at night. The hotel was pretty good, but Newport was unimpressive. The town as a whole just seemed backward and dirty. If you're not driving a lifted dually tuck with... More 

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hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

I apologize for the inconvenience you experienced with our elevator during your stay. I am glad that you had a good breakfast to get your day started. Thank you for choosing the Holiday Inn Express & Suites Newport South. More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

This was a nice place to stay as we passed through Tennessee. The room was comfortable and clean. The air conditioning worked great. The breakfast in the morning was good and the hostess was friendly. Nice hotel.

Was this review helpful? Yes
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

It is wonderful to know that you enjoyed your stay at the Holiday Inn Express & Suites Newport South. I hope we will have the opportunity to serve you again soon. More 

Greater Cincinnati
1 review
2 of 5 stars Reviewed 3 weeks ago

When we first walked into the the hotel, we had booked a double twin suite 3 weeks ahead. When the man at the front desk gave us the key we went up to our room. As we entered we noticed that this was not at all what we had reserved, yet it smelled very funny as well. Then we take... More 

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hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

I apologize for the confusion with your reservations. We are definitely looking into it and appropriate actions will be taken to help ensure that this situation does not occur again. Thank you for your comments. More 

Cincinnati, Ohio
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 20, 2015

Nice hotel with a very comfortable bed and pillows. Very quite rooms. Breakfast was free but nothing special. Hotel staff were very helpful and pleasant. Could have used a bright light over the top of the desk, though; very hard to see what you were writing.

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hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

I am very glad that you enjoyed our suite. The extra space and sofa are definitely worth the small extra cost. Thank you for choosing the Holiday Inn Express & Suites Newport South. More 

Decatur, Indiana
Level Contributor
216 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed July 19, 2015

The HI Express is located right in the middle of southern Appalachia, minutes from Gatlinburg and Pigeon Forge, and seconds off Interstate 40 at exit 435 (easy on and off). We were headed to Asheville, NC on vacation. Toyed with driving all the way to Asheville (~75 minute further SE), but the hotels their were at least $60-100/night more expensive.... More 

Was this review helpful? Yes
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for letting us know about your stay. I am glad that you had such a wonderful stay. I look forward to your next visit to the Holiday Inn Express & Suites Newport South. More 

Louisville, KY
Level Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 25, 2015

Comfy, clean rooms & friendly staff, we were able to make reservations online (while the husband drove) using our HI points, about 30 minutes before checking in. Standard Holiday Inn Express breakfast, free wi-fi, fairly quiet. Didn't get a chance to use the pool. No problems & would definitely stay here again.

Was this review helpful? Yes
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

We are so glad to hear that your stay was comfortable and enjoyable. Thank you for choosing the Holiday Inn Express & Suites Newport South. We can't wait to see you again. More 

Chattanooga, Tennessee
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 22, 2015

My friend and I stopped here on our way to Asheville. The hotel was clean and cool. We also had a nice note from the women who cleaned our room for us to let her know if we need anything. We really enjoyed our stay. I would highly recommend staying here, if you stop in Newport.

Was this review helpful? Yes
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for recommending our hotel. Your kind comments have made our day a little brighter. We hope that we will have the opportunity to serve you again soon. More 

Texas
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 13, 2015

The hotel was easy to find and clean! Very impressed! Our room had a note from Rhonda which put a smile on our faces! The shower was great and the room was spacious! Loved that it included a microwave and fridge. The breakfast was a wonderful assortment of items. The ONLY thing that needs work on is the customer service... More 

Was this review helpful? Yes
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

It is good to know that you enjoyed your room and breakfast. Our staff does work hard to provide a clean, well-maintained property. However, our hotel is not just about a clean room. I would like to apologize for the behavior of our employees. There is absolutely no excuse for them not acknowledging our guests. I can assure you that... More 

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