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Holiday Inn Express Hotel & Suites Newport South

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1022 Cosby Hwy, Newport, TN 37821
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Holiday Inn Express Hotel & Suites Newport South
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At a glance

90%
Positive reviews?
KEY AMENITIES
Free Parking
Pool
Fitness Center with Gym / Workout Room
Free Breakfast
Free High Speed Internet ( WiFi )
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Holiday Inn Express Hotel & Suites Newport South
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    105 Reviews from our TripAdvisor Community

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    Traveler rating
      51
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    41
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (20)
    Date | Rating
    • English first
    • Any
    English first
    • All months
      (105)
    • Mar-May only
      (30)
    • Jun-Aug only
      (40)
    • Sep-Nov only
      (23)
    • Dec-Feb only
      (12)
    All months
    Greater Cincinnati
    1 review
    2 of 5 stars Reviewed 3 days ago NEW

    When we first walked into the the hotel, we had booked a double twin suite 3 weeks ahead. When the man at the front desk gave us the key we went up to our room. As we entered we noticed that this was not at all what we had reserved, yet it smelled very funny as well. Then we take... More 

    Was this review helpful? Yes
    Cincinnati, Ohio
    Level Contributor
    5 reviews
    4 of 5 stars Reviewed 2 weeks ago

    Nice hotel with a very comfortable bed and pillows. Very quite rooms. Breakfast was free but nothing special. Hotel staff were very helpful and pleasant. Could have used a bright light over the top of the desk, though; very hard to see what you were writing.

    Was this review helpful? Yes
    Decatur, Indiana
    Level Contributor
    212 reviews
    47 hotel reviews
    common_n_hotel_reviews_1bd8 56 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    The HI Express is located right in the middle of southern Appalachia, minutes from Gatlinburg and Pigeon Forge, and seconds off Interstate 40 at exit 435 (easy on and off). We were headed to Asheville, NC on vacation. Toyed with driving all the way to Asheville (~75 minute further SE), but the hotels their were at least $60-100/night more expensive.... More 

    Was this review helpful? Yes
    Louisville, KY
    Level Contributor
    36 reviews
    31 hotel reviews
    common_n_hotel_reviews_1bd8 18 helpful votes
    4 of 5 stars Reviewed June 25, 2015

    Comfy, clean rooms & friendly staff, we were able to make reservations online (while the husband drove) using our HI points, about 30 minutes before checking in. Standard Holiday Inn Express breakfast, free wi-fi, fairly quiet. Didn't get a chance to use the pool. No problems & would definitely stay here again.

    Was this review helpful? Yes
    hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

    We are so glad to hear that your stay was comfortable and enjoyable. Thank you for choosing the Holiday Inn Express & Suites Newport South. We can't wait to see you again. More 

    Chattanooga, Tennessee
    Level Contributor
    36 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 14 helpful votes
    5 of 5 stars Reviewed June 22, 2015

    My friend and I stopped here on our way to Asheville. The hotel was clean and cool. We also had a nice note from the women who cleaned our room for us to let her know if we need anything. We really enjoyed our stay. I would highly recommend staying here, if you stop in Newport.

    Was this review helpful? Yes
    hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

    Thank you for recommending our hotel. Your kind comments have made our day a little brighter. We hope that we will have the opportunity to serve you again soon. More 

    Texas
    Level Contributor
    26 reviews
    21 hotel reviews
    common_n_hotel_reviews_1bd8 13 helpful votes
    4 of 5 stars Reviewed June 13, 2015

    The hotel was easy to find and clean! Very impressed! Our room had a note from Rhonda which put a smile on our faces! The shower was great and the room was spacious! Loved that it included a microwave and fridge. The breakfast was a wonderful assortment of items. The ONLY thing that needs work on is the customer service... More 

    Was this review helpful? Yes
    hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

    It is good to know that you enjoyed your room and breakfast. Our staff does work hard to provide a clean, well-maintained property. However, our hotel is not just about a clean room. I would like to apologize for the behavior of our employees. There is absolutely no excuse for them not acknowledging our guests. I can assure you that... More 

    Sao Paulo, SP
    Level Contributor
    112 reviews
    35 hotel reviews
    common_n_hotel_reviews_1bd8 71 helpful votes
    3 of 5 stars Reviewed May 26, 2015

    It's what you expect from a holiday inn express. Not too much and not too little. Alright for a night. Clean and neat. Price ok!!! They have a good and warm swimming pool.!!!! Good price!!!! For a holiday inn express. express express express!!

    Was this review helpful? Yes
    IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

    Dear Tiago P, Thank you for taking time to post a review of our property. I'm delighted to know that you were satisfied with the level of cleanliness provided and found our pool to be good. We hope you give us a chance to host you the next time you are in the area. Sincerely, Pascal N Case Manager IHGCare More 

    Henderson, Kentucky
    Level Contributor
    14 reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    4 of 5 stars Reviewed May 24, 2015

    Stayed only a few hours as we were stopping off during a 13 hour car ride. Beds were very comfortable and the decor was very pleasant. The only thing I would mark it down for was the size of the breakfast eating area. Had a nice selection but seating was very limited. There were several seniors choosing to sit at... More 

    Was this review helpful? Yes
    hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

    I am so sorry that you had to take your breakfast to your room and did not have the chance to sit down and relax during breakfast. Breakfast can be a little crowded at times. I am glad that the rest of your stay was enjoyable. We definitely appreciate your comments and look forward to seeing you again in the... More 

    Lexington, Kentucky
    Level Contributor
    113 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 56 helpful votes
    3 of 5 stars Reviewed May 18, 2015

    This appears to be a fairly new hotel. There was a rip in the room darkening window covering and the shower faucet/handle was extremely loose (it seemed as though it could easily fall off). I felt that there was absolutely no ability to block noise through the walls of our room. I could hear every little noise from the room... More 

    Was this review helpful? Yes
    hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

    I am so sorry that you were not 100% satisfied with your stay. This is not the experience we want any of our guests to have while with us. The comfort and satisfaction of our guests is always our top priority. The comments we receive from our guests help us to recognize where we need to make changes and improve... More 

    Charlotte, North Carolina
    Level Contributor
    20 reviews
    20 hotel reviews
    common_n_hotel_reviews_1bd8 58 helpful votes
    5 of 5 stars Reviewed May 6, 2015

    Stayed here for one night while traveling. It is easy to find. No odors. Seems new with interior doors. All staff we encountered from check in to check out were very pleasant and friendly. We booked a king suite which was very roomy. The angle of the TV from the sofa is a little weird. Super high ceilings. Great water... More 

    Was this review helpful? Yes
    hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

    We are so glad you had such a wonderful stay. These kind of comments are an inspiration to our staff and management. Thank you for choosing the Holiday Inn Express & Suites Newport South. We hope that you will allow us to serve you again next time you are in the area. More 

    Questions? Get answers from hotel staff and past guests. Ask a question

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