We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Union Station Hotel, Autograph Collection

#29 of 151 Hotels in Nashville
Certificate of Excellence
4.0 of 5
Hotel website
Hotel deals
Hotel packages
1001 Broadway, Nashville, TN 37203 (Formerly Union Station - A Wyndham Historic Hotel)
Special Offer
FREE Wi-Fi
Union Station Hotel, Autograph Collection
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #29 of 151 Hotels in Nashville
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
inteljag Virginia Beach, VA
Add Photo Write a Review

703 Reviews from our TripAdvisor Community

Traveler rating
    329
    207
    93
    46
    28
See reviews for
74
319
24
132
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Any
English first
  • All months
    (703)
  • Mar-May only
    (202)
  • Jun-Aug only
    (171)
  • Sep-Nov only
    (183)
  • Dec-Feb only
    (147)
All months
Virginia Beach, VA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

My three sisters and I stayed at this hotel during the recent CMA fest. We wanted something that was historic and that had character, and the Union Station Hotel was all of that. The staff was especially friendly, the hotel itself gorgeous, and the room was very spacious for four sisters to stay in. Our room faced the river not... More 

Was this review helpful? Yes
Toronto
Level Contributor
123 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed yesterday NEW

Checking in and walking through the lobby at Union Station is a highlight. From the archival blackboard-style train schedule behind the front desk to the intricate and beautiful design details of the soaring arched ceiling of the lobby, the charm and style of the glory days of rail travel are wonderfully preserved. The staff were very approachable, friendly and efficient.... More 

Was this review helpful? Yes 1
Peoria, Illinois
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We recently stayed at the Union Station Hotel (Marriott) in Nashville during the Country Music Festival. The city was filled with 40,000 music fans and this hotel was fully booked. Despite that, the staff members we encountered were pleasant and helpful. The hotel is the old train station and the lobby is gorgeous! Two double beds typically take up most... More 

Was this review helpful? Yes 1
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear Moushka56, Thanks for the great promotional verbiage on the hotel! Pleasant, helpful staff. Gorgeous lobby. Spacious room. Reasonably priced. Great restaurant and bar in the hotel. Convenient location. Marriott Rewards members do get free wifi when the reservation is booked directly with Marriott and Gold and Platinum Elite Rewards members always receive complimentary wifi. See you next year! Mike... More 

Huntington, New York
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

checked on Friday night, (we were the last guests) in a splendid 7th floor room, very large with a seating room (too bad the TV was not working there). great bathroom and while I am all about conserving resources, using bathroom products in large container always makes me feel that maybe someone could tamper with them so I am always... More 

Was this review helpful? Yes
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear malanglois, Happy to hear that you've stayed with us before and will be back again in the future. Your comments are appreciated and we do pay attention as we always strive to be better tomorrow than we were today. Thanks for taking the time to share your thoughts and your experience with us. At your service, Mike Nelson General... More 

Fredericksburg, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The stay started out poorly with a call from the hotel and message to call back to confirm my stay. I called back; the man with whom I spoke was very officious and put me on hold for several minutes to " check with the front desk." Finally returning to the line, he stated: "Since you called back, you should... More 

Was this review helpful? Yes 1
Brentwood, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

I just had to write about the most outstanding service from Shay who works at Union Station in Hospitality. Shay went above and beyond to accommodate me for a special request I had. Shay is truly an employee any company would be lucky to acquire. Thank you Shay for everything.

Was this review helpful? Yes
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear plawson22, Thank you for taking the time to recognize Shay for going above & beyond! She truly enjoys finding ways to make the ordinary extraordinary and we are lucky to have her as part of our team of hospitality professionals here at Union Station. At your service, Mike Nelson General Manager More 

Ft. Worth
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Had reservations for 4days,believe me if I could stay somewhere else I would. Very poor service in the dining room, The food was decent, but we couldn't get wait staff to follow up, There were only 2 tables full in the dining room,but no one would wait on us. We went to the bar and ordered a round of drinks... More 

Was this review helpful? Yes
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear Lisa S, As the safety and security of our guests is important to us, our servers are trained on strategies to promote responsible alcohol service. Our Manager on Duty that evening did speak with you and the bartender, and supported the bartender's decision to discontinue alcohol service at that time. While the decision may not have been popular, we... More 

North Stonington, Connecticut
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed for two nights with my husband last week and we really loved our stay. The hotel and the rooms are beautiful, vaulted ceilings and nice toiletries provided. We were treated to a bottle of champagne and a nice note from the concierge for our one year wedding anniversary. The hotel is in a great location, you can easily... More 

Was this review helpful? Yes
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear Christa P, Congratulations on your 1st wedding anniversary; we are honored you chose to spend it with us here at Union Station. Wishing you many more happy anniversaries to come! Thanks for mentioning The Gulch as the completion of a new sidewalk along 11th Avenue has now made that area even more accessible from the hotel. Sincerely, Mike Nelson... More 

Boston, Massachusetts
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

First and foremost: this is an historic building that is beautiful inside and out. I had an opportunity to drive one of my dream cars a little ways back, an old MGB. Truth be told, with a limited engine, no power anything, the experience was more nostalgia than joy. I think the same applies to this hotel. Just walking through... More 

Was this review helpful? Yes 1
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear ZedPM, The MGB comparison is interesting as we get a handful of travelers each year who are on a 'nostalgia tour', driving the older car or motorcycle, seeing the roadside sights and staying in the historic hotel. The original McDonald's in San Bernardino might qualify as one of those sights, but the one down the street from Union Station... More 

Weybridge, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We only went to the bar at the hotel as recommended in a UK newspaper before setting off. It turned out to be the coolest place we came across in Nashville - both literally and metaphorically. Go see for yourself. They mix a great cocktail to boot..

Was this review helpful? Yes
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear Sandra D, Considering all there is to do in Nashville, being called the coolest place in Nashville is pretty awesome! Both the bar and the hotel itself are very unique and I am glad you followed the advice in the article to come check us out. At your service, Mike Nelson General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

340 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (224)
Viewed
Bathroom (18)
Viewed
Hotel & grounds (89)
Viewed
Room/suite (50)
Viewed
Dining (6)
Viewed
Business center/function rooms (2)
Viewed
View from room (8)
Viewed
Other (51)

Management photos: Courtesy of the property manager

Viewed
All management photos (116)
Viewed
Hotel & grounds (26)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (47)
Viewed
Dining (12)
Viewed
Bathroom (3)
Viewed
Other (26)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay