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Union Station Hotel, Autograph Collection

#29 of 152 Hotels in Nashville
Certificate of Excellence
4.0 of 5
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1001 Broadway, Nashville, TN 37203 (Formerly Union Station - A Wyndham Historic Hotel)
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1 room 1 guest
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Union Station Hotel, Autograph Collection
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744 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed two nights in this downtown location. Amazing restored lobby, great dining room and bar. Our room was large, great linens, sophisticated. But you are right on active rail lines; we heard train horns throughout the night. Due to the high price and the noise, we would probably not stay here again.

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Gatlinburg, Tennessee
Level Contributor
5 reviews
4 of 5 stars Reviewed 3 days ago NEW

Union Station Hotel is an amazing place to stay. It is a beautifully restored train station that has been converted to an elegant hotel. The lobby with its clocks, tiled floors, wrought iron railings, and vaulted ceiling is a beautiful example of craftsmanship from the past. The service was excellent. Our room was small but gorgeous. Our only complaint was... More 

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Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear tiggerandrabbit, Union Station Hotel is quite far removed from the 100 Acre Wood, so we are glad you enjoyed the architecture of the building and the service from our staff. The craftsmanship of the hotel is truly spectacular, particularly when you consider it was all done by hand and the detailed work extends even to places that no one... More 

Level Contributor
5 reviews
3 of 5 stars Reviewed 6 days ago NEW

As you walk in you'll be very impressed by the lobby. The grandeur is memorable. My disappointment came from the room itself. For $400+ a night I expect a nice room, what I received was run of the mill. The furniture, the mattress, the sheets were all something you may see at the Holiday Inn or Best Western. I was... More 

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Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear Kole M, Thank you for taking the time to share your experience. I appreciate your comments on the train as it is truly a part of the experience at Union Station, an experience defined by its grandeur and history as a train station from the early 20th Century. Sincerely, Mike Nelson General Manager More 

Ocean Springs, Mississippi
Level Contributor
4 reviews
5 of 5 stars Reviewed 6 days ago NEW

I stayed at the Union Station during a work/fun visit to Nashville. The hotel is very beautiful, and the staff is very accommodating. My room was clean and nicely appointed- I especially loved the bathroom. The bar has a great selection, and the bartender's know what they are doing. I would definitely stay here again. My only complaint is that... More 

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Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear meanmoggin, Union Station Hotel is a great place from which to base you business/leisure trip to Nashville. Whether hosting or attending a meeting in one of our meeting rooms or taking advantage of our location close to so many companies or organizations with offices in the Nashville area, the hotel is perfect for business as well as pleasure. Thanks... More 

1 review
3 of 5 stars Reviewed 1 week ago

Charged for 3-night valet parking ($33/night) even I do not have a car. Also a restaurant service is charged even I never order or eat on that day. Obviously those charges are removed after talking to the front desk, but I wonder how these things happened in the first place. Another thing is I have to wait for a while... More 

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Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear Dong L, I am happy we resolved the issues prior to your departure; its important to attend to the details when we have guests in the hotel with the same name and I appreciate you letting us know so quickly. Sincerely, Mike Nelson General Manager More 

Guthrie, Oklahoma
Level Contributor
71 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I are really enjoying our stay at the Union Station. The room is luxurious, the bed is comfortable with several different pillow types available for comfort. The lobby and building are beautiful. The location is great if you plan to hit the bars in Broadway too. The staff at the front desk, bar and restaurant have been... More 

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Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear jtischauser, You never know who you may run into in Nashville or at Union Station! Glad you enjoyed your stay with us and found our staff helpful, our building beautiful, our food perfect and are location great. I wonder who you'll run into on your next visit??? Sincerely, Mike Nelson General Manager More 

Gainesville, Florida
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

1. Spacious room, comfortable. 2. Beatiful lobby, 3. nice lobby bar 4. Excellent location on Broadway a few blocks away from downtown entertainment. 5. Only tried the restaurant for breakfast/brunch. The options were very good with a creative flair. The service was ok.

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Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear emarichal, Sometimes it only takes a few words to get the point across and we like the few words you chose....beautiful, comfortable, spacious, excellent location. Thanks for taking the time to share your experience. Sincerely, Mike Nelson General Manager More 

Cairns, Australia
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed our 4 night stay at this hotel. Our room was clean, quiet and spacious and although it only had a double bed, we were very comfortable. The lobby is extremely beautiful. The location of the hotel is great, everything is within walking distance, however an uphill walk on the way home. The staff is very friendly and... More 

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Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear travelforevermore, Nashville is quickly becoming Australia's Music City, as the number of travelers has skyrocketed here in Nashville and at Union Station Hotel. We are glad you chose to stay with us and took advantage of our location to walk to many of your destinations down Lower Broadway. Thanks also for your great review of Prime 108, our hotels'... More 

Paris, Tennessee
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After returning to the Nashville airport after many delays, we could not open our car door due to the car FOB battery being dead. It was then 10 p.m. and I called Union Station to make sure they were holding our room. Rachel, the manager, called a cab for us and upgraded us to a suite when we finally arrived.... More 

Was this review helpful? Yes 1
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear Ramaywinchester, How frustrated you must have been when you arrived to the airport after a long trip, only to find that you cannot get into your car! A welcoming reception, a few cold beers and a warm, comfortable bed sounds like a great way to relax in the face of frusttration. I am so pleased that Rachel made that... More 

Scottsdale, Arizona
Level Contributor
15 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

On our way out west we stayed here for two nights. It was an old train station similar to grand central station in New York. It was converted into a hotel in the 1980's. It's beautiful. The architecture is amazing and a lot of it is original. The staff are efficient and very pleasant and eager to help. I would... More 

Was this review helpful? Yes
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear njmom1983, Your trip to Nashville was packed full of history with visits to RCA Studio B, Ryman Auditorium, Belle Meade Plantation and more. Staying at Union Station Hotel is the perfect complement to these venues as each of us is steeped in history, packed with stories and designed with the architecture of days gone by. We are so pleased... More 

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