The hotel itself was not bad. It was smoke free and although small, the rooms were clean and comfortable. The problem with this hotel is the service staff. I was sitting in the lobby watching the front desk attendant answer the phone and roll her eyes at every potential customer that was on the other end of the line. She... more

This was one of the worst hotels I have ever stayed in. The staff was rude, crude and just plain grumpy. I reserved a room online through Super 8's website that had a micro/fridge in it. When I checked in, they said one wasn't available, even though that's why I reserved this hotel! They refused to honor what they said... more

Hotel clerk that checked us in was polite and quick but after that is was all "down hill". After entering room decided to use the bathroom and almost fell in floor from water leaking from the seal at the bottom of the toilet. Called the clerk and he said he would call us right back. He didn't bother! So we... more

No locks on doors ... air conditioning does not work ... very old and needs remodeling ... "non-smoking" hotel but, several people were walking around smoking ... dishonest staff and not very helpful. Absolutely terrible! I would not stay there if someone paid me! Don't waste your time or money! more

My wife and I were traveling back to Missouri from Gatlinburg, TN and decided to stop in Nashville for a night. We booked the reservation online a week or two before coming. Two days before the reservation, we decided to head up to Nashville a day early and wanted to extend our reservation to include the night before as well.... more

A buddy and I stayed at this hotel for one night a couple weeks back. Check-in was quick and easy, and our room had two queen beds. You can tell that the hotel used to be a lower quality place, but they've really taken steps to improve it. Nice lobby and breakfast area. New paint and fixtures in the room.... more

Good quality Super8 establishment. Room was slightly smaller than usual, but had just been refitted, and indeed, the skirting boards had not yet been reattached, giving the room a slightly unfinished look. However, it was clean, and all the facilities worked well. Breakfast choice was good, including a waffle maker, and eggs and sausage - the latter wasn't great, but... more

For the money - you can't beat it. It was everything we needed and even a few extras. For a $75/night hotel we were really surprised by both the staff and amenities. There are several airport hotels in the same area as this one, but none that offered everything we needed AND a 24 hour shuttle except this one. We... more

We checked in on Thursday. Once in our room, discovered that the water was not working. We were moved to another room. 1am, someone knocks on the door and pulls us out into the hall. It is the front desk questioning us why we are in that room. We never received an apology or anything. The following day our room... more