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Sheraton Nashville Downtown Hotel

#48 of 151 Hotels in Nashville
Certificate of Excellence
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623 Union Street, Nashville, TN 37219
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Breakfast for 2 Included
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Sheraton Nashville Downtown Hotel
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420 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton Nashville Downtown Hotel
See the most recent reviews
Johannesburg, South Africa
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

If traveling by car and you need parking, this is a great hotel. They valet park at a reasonable price and the service is efficient and fast to retrieve your vehicle. The location of the hotel is great as it is close to all the places you need to go and you can walk anywhere. It is far enough to... More 

Was this review helpful? Yes 1
Doug V, General Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Unali, Thank you for taking the time to review your recent stay at Sheraton Nashville Downtown. I am so glad that you liked our hotel and that my staff was friendly and hospitable. I hope to welcome you back soon! Best, Doug Vandenberg, General Manager More 

Calgary, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel had a beautiful entry when we walked in, with glass elevators that overlooked the lobby. This hotel literally had the "best bed ever" - it was like sleeping on a cloud, which was a real treat after a very long day of walking. Our room overlooked the beautiful green hills of Nashville and abit of downtown.There was a... More 

Was this review helpful? Yes 1
Doug V, General Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear KathyFK320, Thank you for writing us a review. I am so glad that you enjoyed our Sheraton Sweet Sleeper mattresses and our breakfast buffet and will definitely take note of your comments regarding the refrigerator and elevators. Please come back and stay with us again soon! Sincerely, Doug Vandenberg, General Manager More 

Kintnersville, Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago

Clean, affordable, centrally located - walking distance to tourist spots, convenient parking garage (additional fee), beautiful decor, loved the glass elevators, great pool and exercise room, very enjoyable stay!

Review collected in partnership with this hotel

Was this review helpful? Yes
Doug V, General Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear ksnmcd, Thank you for taking the time to write us a review! I am so glad that you enjoyed your time at our hotel. Please come back and stay with us again soon! Sincerely, Doug Vandenberg, General Manager More 

Brooklyn, New York
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Our one night at the Sheraton Nashville Downtown was comfortable. We enjoyed the convenient location as we were able to walk to the various places we wanted to visit. The fitness center was well equipped. One thing we weren't informed about until after our visit was that there was a $10 facility fee added on. Given the upscale quality of... More 

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Doug V, General Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear TJinBrooklyn, Thank you so much for taking the time to review your recent stay with us. I am glad that you liked our location and fitness center. Also, I will definitely speak with my front desk managers, as they are meant to notify each guest of our $10 facility fee and what it covers at check-in. I hope you... More 

Knoxville, Tennessee
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

While the hotel has been upgraded recently, it's still like stepping back in time with the design and furniture...in a good way. Comfortable bed, clean room, quiet; what's not to like? Didn't eat or drink there, but as a decently priced place to stay, I highly recommend.

Review collected in partnership with this hotel

Was this review helpful? Yes
Doug V, General Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Jeff2841, Thank you for reviewing your recent stay at Sheraton Nashville Downtown and thank you so much for the kind words! Your recommendation means so much to my staff and I, and I am so glad that you liked our hotel. Please come back and stay with us again soon! Best, Doug Vandenberg, General Manager More 

Sacramento, California
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was beautiful and staff was friendly. Beautiful views of the city from the hotel room (Pool was big enough for a few kids to play and have a good time. We stayed at the 25th floor in a Suite) and walking distance from resteraunts and monuments. We enoyed our stay at the hotel the beautiful city of Nashville.... More 

Was this review helpful? Yes 1
Doug V, General Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear ErangiW, Thank you so much for taking the time to write us a review. I am so glad you enjoyed the location of our hotel and that my staff was able to provide you with a good experience. Please come back and stay with us again soon! Sincerely, Doug Vandenberg, General Manager More 

Johnstown, Colorado
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My husband and I took a quick romantic trip to Nashville and upgraded to a club level room. The room was beautiful and a decent size, but every time the air conditioner came on, it made a horrendous noise! You would think when you spend that much on a room, you would be able to sleep!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Doug V, General Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear ecbulliv, Thank you for your review. We are so pleased you liked your guestroom. However, we apologize for the air conditioner noise--I regret we did not get the opportunity to correct that for you during your stay. I have provided our engineering team with your feedback. We hope you come back in the future and give us another chance... More 

Boston, Massachusetts
Level Contributor
239 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed 1 week ago

the people at this hotel are fantastic, a reason to stay here. The hotel is lovely but the elevators have not been updated and stick out like a sore thumb!!!! Coffee can be made in the room but not served in the lobby…a curiosity!!!! Well located and quiet.

Was this review helpful? Yes
Doug V, General Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Gypsy1102, Thank you for taking the time to write us a review. It makes me so happy to hear that my staff was obliging and able to provide you with a pleasant stay. I am sorry that you found our elevators unappealing, and will surely bring this up with our engineering team. In regards to serving coffee in the... More 

Huntersville, North Carolina, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here 3 nights for a conference at the Music City Center. Nice room on the 18th floor with a great view. Only complaints was a slow draining tub & a dusty vent in the bathroom. Valet service was excellent, only had to adjust my seat once from a shorter valet. Nashville isn't my kind of town but if... More 

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Chicago, IL Suburbs
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Sheraton downtown as part of a business meeting, and the hotel and staff were great in all aspects. The hotel itself underwent a renovation in the last year and it looks fresh and clean. Old style cute hotel with an interior 20+ story atrium with all rooms and walkways opening off of this central atrium. Rooms were... More 

Was this review helpful? Yes
Doug V, General Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear ChgoSailor, Thank you for taking the time to review your recent stay at Sheraton Nashville Downtown. I am so glad that you liked the design of the hotel and that my staff was able to provide you with a comfortable and pleasant stay. I want to apologize for the fire alarm going off and for the distress that was... More 

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