I stayed at The Sheraton for 3 days in January. I can't say enough about the staff and the property! I was amazed at the friendliness of the front desk staff until I met their Manager Steve Madsen. This young man was a joy to deal with and you could tell by the way he interacted with this staff that... more

Stayed 1 night at the Sheraton Downtown Nashville. We had a standard room with 1 king bed that also had a sofa in it. Our room was very clean, although the carpet was showing some wear. The bathroom was a little on the small side but very clean. I was amazed that I got such a good night's sleep away... more

Some friends and I were in Nashville the last week of October attending a conference. We got very good conference rates for the hotel. The room was clean and accomodated us well. What really impressed us was the service. The staff was extremely friendly and very helpful when we called down to ask them for food delivery services late one... more

I booked both a king and double room while in Nashville for a University of Memphis Tiger's basketball game. The rooms were nice and spacious and very clean. The sofa and lounger seating in the rooms was a nice addition as well. The staff was friendly and very speedy when I made a special request to bring a mini fridge... more

The building has 26 floors but the top two are mysteriously inaccessible. It looks like there may have been a restaurant at the top at one time. We were in room 2309 facing the State Capital Building and Bicentennial Mall also providing a nice Cumberland river view that was fascinating. I recommend taking binoculars. The center of the hotel is... more

We were on an organised tour with Travelsphere so didn;t get to choose our hotels. But we were very happy with this one. Great location...near Broadway and the Grand Ole Opry (or at least the sometimes used old location for the Grand Ole Opry which luckily for us was in use while we were there rather than the newer out... more

Rooms were basic but clean. There is no fridge or microwave in room. The customer service was good. Everyone was very friendly. There was a mistake on our bill but was quickly corrected. Hotel is in a decent location. Able to walk to many of the hot spots. The hotel food was okay for lunch, but the dinner menu was... more

I attended a conference at the hotel and was disappointed, as I did not think that this hotel was up to Sheraton standards. The best part was the staff. Everyone was very friendly and helpful. The property appears to be very old. The room was clean, but run down. I did not expect to have to travel between floors to... more

four stars? uh, no. this place is 2 stars max. very bland, needs an update, and certainly not worth what they charge. more