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Sheraton Nashville Downtown Hotel

4.0 of 5 623 Union Street, Nashville, TN 37219
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Sheraton Nashville Downtown Hotel
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Sheraton Nashville Downtown Hotel
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191 reviews from our community

Traveler rating
    73
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    30
    13
    5
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19
59
3
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cincinnati, Ohio
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location and short walk to Broadway street and all of the "Fun" Nashville brings. Bartender gave great customer service and provided information on nearby attractions and food. This hotel was easy to get to from the expressway, so it was a convenient stop from my drive from Mississippi.

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Johannes D, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you so much for staying with us. Happy Holidays. More 

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This property exceeded my expectations. For a Sheraton, it was MUCH more modern than I expected. The staff was friendly and although there was construction going on, I was blown away by the decor - particularly the lights as you take the elevator and the gorgeous blue chair in the bedroom. The food at the downstairs bar/lounge was great as... More 

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Johannes D, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you so much for your feedback. Happy Holidays to you and your family. More 

New York
Contributor
12 reviews 12 reviews
12 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed at the Sheraton Downtown over July 4th weekend 2014. The hotel recently completed a makeover and they did a great job. The service was great, the rooms were new and clean. We were upgraded to the club level which was a perk of being a SPG gold rewards member. We took of advantage during in... More 

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Johannes D, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you for being such a valuable SPG Gold member. Love the Frothy Monkey as well, great choice. Happy Holidays. More 

Chicagoland
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was really impressed with how friendly and responsive the employees were. The room was comfortable and spacious. I especially enjoyed the complimentary apples and warm cider in the lobby in the late afternoons. The hotel is walking distance to just about everything on Music Row (if you don't mind the walk uphill back to the hotel), and there are... More 

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Johannes D, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you so much for your business and the kind comments about our staff. Happy Holidays! More 

Cibolo, Texas
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

The location is perfect for those who want to be walking distance to Broadway, or LP Field. It's very nice and clean and the service was great. I got confused with their description of a "Sweet Sleeper Bed" meant that it had an extra Sofa Bed in the room. The manager understood and helped accommodate my needs. I appreciated that.... More 

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Johannes D, Manager at Sheraton Nashville Downtown Hotel, responded to this review

We appreciate your business and Thank you for your feedback. Happy Holidays! More 

Germantown, Tennessee
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel was clean, staff was very friendly and accommodating, rooms were clean and comfortable. It would have been nice to have had a microwave and refrigerator in the room; there is no restaurant in the hotel, had to get in the bar/lounge. The food was okay, nothing to write home about. Parking is very expensive, however, there is a public... More 

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Johannes D, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you for your feedback and business. Happy Holidays! More 

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago

I spent 2 nights here on business in November. The staff couldn't be more courteous and attentive from the valets to the front desk to the cleaning staff. The facility is well situated and appears to have been recently renovated. Heading back to Nashville for the Music City Bowl with my kids in 2 weeks. Sheraton was an easy choice.

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Johannes D, Manager at Sheraton Nashville Downtown Hotel, responded to this review

We appreciate your kind comments. Have a great Holiday. More 

Salt Lake City, Utah
1 review
5 of 5 stars Reviewed 1 week ago

We found the downtown Sheraton to be absolutely perfect! It was within walking distance of everything we wanted to do. Everyone was very friendly and helpful. We couldn't have asked for anything better. I've recommended this particular hotel to several people who will be visiting Nashville soon.

Was this review helpful? Yes
Johannes D, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you for your vote of confidence and sharing your experience with friends. Happy holidays! More 

Boston, Massachusetts
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I only had one night here but the experience was great. My stay started with a warm curbside greeting, immediately followed by another warm reception and efficient check in process. That warm feeling continued with each encounter throughout the property with various staff members. Everyone was very friendly and welcoming. The common areas seem to be finishing up a renovation... More 

Was this review helpful? Yes
Johannes D, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you so much for your feedback. Please visit us again soon. Happy Holidays! More 

Oxford, MS
2 reviews
5 of 5 stars Reviewed 1 week ago

One night stay, booked thru HotWire. Requested change from double to king and got it easily, thanks to courteous, smiling front desk employee, Calli. Valets out front, super hospitable, arriving and departing. Room with a view of the Capitol was great: large, clean and comfy bed with luxury linens. Breakfast buffet ($18) worth every cent; USA Today and Wall Street... More 

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Johannes D, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you so much for your feedback. Fantastic to hear you had a great arrival experience and Callie is indeed a superstar. I am so sorry for the slow bar service and will share your comment with the team. Have a great weekend. More 

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Additional Information about Sheraton Nashville Downtown Hotel

Address: 623 Union Street, Nashville, TN 37219
Phone Number:
Location: United States > Tennessee > Nashville > Downtown Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Nashville Downtown Hotel 4*
Number of rooms: 474
Reservation Options:
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Also Known As:
Sheraton Nashville
Nashville Sheraton
Hotel Style:
#10 Luxury Hotel in Nashville
#35 Family Hotel in Nashville
#36 Romantic Hotel in Nashville
#39 Business Hotel in Nashville

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