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Sheraton Nashville Downtown Hotel

4.0 of 5 623 Union Street, Nashville, TN 37219
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Sheraton Nashville Downtown Hotel
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Sheraton Nashville Downtown Hotel
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136 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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new york
Top Contributor
71 reviews 71 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The staff is very friendly. The location is great. The only problem we had is our sheets were not clean when we got here. The situation was rectified quickly management didn't call and apologize which was very annoying. The hotel is very clean, the bar is very nice. The maid service does an ok job. Overall the experience was positive.

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Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed 3 days ago NEW

I am a loyal SPG person. I stayed here for three nights on a work trip to Nashville. This is an older hotel that has been newly renovated. The vibe is almost more W than Sheraton in the rooms, cute and modern. The beds are great, I slept perfectly. Great, friendly staff. Room service food was above average. Easy walk... More

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2 reviews
1 of 5 stars Reviewed 3 days ago NEW

This hotel takes reservations over the Starwood system, but cannot get guests checked in on time. We sat at the bar for more than 3 hours waiting for our late room, and, of course, were reminded of the 1100 am check-out time. They may have spent money on renovations, but they forgot to spend it on maintenance and the check-in... More

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Senior Contributor
24 reviews 24 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed at this hotel for 5 nights while working a convention. As others have noted the property is newly renovated. The architecture is vintage Hyatt from the 70s with elevators whizzing up and down in full view. Lobby is nice. Bar/lounge also looks nice though I didn't have time to try it. One shortcoming is the lack of a dedicated... More

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Senior Contributor
31 reviews 31 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This is a great location for a Music city visit---walking distance to everything. The staff was very helpful. The lobby bar is very nice and the breakfast buffet is excellent. Rooms have been recently renovated and are very nice.

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Monticello, Minnesota
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We recently spent (4) days at the Sheraton Nashville. It was a nice hotel in a great location to the Broadway Strip. Easy walking distance to the Country Music Hall of Fame, Johnny Cash Museum, The Ryman, and the area's clubs & bars. We were rather shocked at the $14.95 per day charge for internet use and that there was... More

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Edmonton, Canada
18 reviews 18 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

It's been renovated and it's quite nice but, we didn't have robes for us in the closet and my husband ended up stuck in the first elevator for 20 minutes between floor 11-12 for 25 minutes until they prayed the door open and brought a ladder for them to get out.

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

I've stayed at this hotel a few times but this was the first visit since they're remodel. It was beautiful. Very updated and upscale. Amazing beds that make you wish you could take them home. Close to everything while still removed from the hustle of Broadway. Definitely check this one out!

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Richmond, VA
Top Contributor
53 reviews 53 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

No complaints except the lobby was very small and cramped, but they were in the middle of renovation when I went so it may have improved. Everyone from the Front Desk Agents, to the Breakfast Attendants, to the Bellman, to the Valet, to the person who sells snacks were friendly. Like I said they were in the middle of renovations... More

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Casey B, Front Office Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you for your review! We have since completed renovations and our new lobby is amazing! Please come back and check us out! More

Yonkers, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

Just stayed at the Sheraton Nashville after a family reunion. Impressive lobby and great room. The hotel is in walking distance to downtown which can come handy after spending some quality time in the honky tonks on Broadway. The staff was great, warm and welcoming. Also, they have a shuttle that can take you downtown and get you when you... More

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Casey B, Front Office Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you for your review! I am glad that you enjoyed your stay with us. Please come back and see us again! More

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Additional Information about Sheraton Nashville Downtown Hotel

Address: 623 Union Street, Nashville, TN 37219
Phone Number:
Location: United States > Tennessee > Nashville > Downtown Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Nashville Downtown Hotel 4*
Number of rooms: 474
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Also Known As:
Sheraton Nashville
Nashville Sheraton

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