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Sheraton Nashville Downtown Hotel

4.0 of 5 623 Union Street, Nashville, TN 37219
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Sheraton Nashville Downtown Hotel
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Sheraton Nashville Downtown Hotel
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188 reviews from our community

Traveler rating
    73
    67
    30
    13
    5
See reviews for
19
57
3
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicagoland
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was really impressed with how friendly and responsive the employees were. The room was comfortable and spacious. I especially enjoyed the complimentary apples and warm cider in the lobby in the late afternoons. The hotel is walking distance to just about everything on Music Row (if you don't mind the walk uphill back to the hotel), and there are... More 

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Cibolo, Texas
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The location is perfect for those who want to be walking distance to Broadway, or LP Field. It's very nice and clean and the service was great. I got confused with their description of a "Sweet Sleeper Bed" meant that it had an extra Sofa Bed in the room. The manager understood and helped accommodate my needs. I appreciated that.... More 

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Germantown, Tennessee
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Hotel was clean, staff was very friendly and accommodating, rooms were clean and comfortable. It would have been nice to have had a microwave and refrigerator in the room; there is no restaurant in the hotel, had to get in the bar/lounge. The food was okay, nothing to write home about. Parking is very expensive, however, there is a public... More 

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New Orleans, Louisiana
1 review
5 of 5 stars Reviewed 2 days ago NEW

I spent 2 nights here on business in November. The staff couldn't be more courteous and attentive from the valets to the front desk to the cleaning staff. The facility is well situated and appears to have been recently renovated. Heading back to Nashville for the Music City Bowl with my kids in 2 weeks. Sheraton was an easy choice.

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Salt Lake City, Utah
1 review
5 of 5 stars Reviewed 3 days ago NEW

We found the downtown Sheraton to be absolutely perfect! It was within walking distance of everything we wanted to do. Everyone was very friendly and helpful. We couldn't have asked for anything better. I've recommended this particular hotel to several people who will be visiting Nashville soon.

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Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I only had one night here but the experience was great. My stay started with a warm curbside greeting, immediately followed by another warm reception and efficient check in process. That warm feeling continued with each encounter throughout the property with various staff members. Everyone was very friendly and welcoming. The common areas seem to be finishing up a renovation... More 

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Oxford, MS
2 reviews
5 of 5 stars Reviewed 1 week ago

One night stay, booked thru HotWire. Requested change from double to king and got it easily, thanks to courteous, smiling front desk employee, Calli. Valets out front, super hospitable, arriving and departing. Room with a view of the Capitol was great: large, clean and comfy bed with luxury linens. Breakfast buffet ($18) worth every cent; USA Today and Wall Street... More 

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Johannes D, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you so much for your feedback. Fantastic to hear you had a great arrival experience and Callie is indeed a superstar. I am so sorry for the slow bar service and will share your comment with the team. Have a great weekend. More 

Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I visited Nashville this week primarily to attend a concert at the Ryman, so we wanted to stay downtown. We made our reservation through Hotwire and were fortunate to get a great rate at the Sheraton Downtown. From the moment we arrived until we left the property we encountered attentive, friendly staff who were willing to do... More 

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Johannes D, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you so very much for your kind feedback. I am so glad you had a great stay and enjoyd your rest on our "Sheraton Sweet Sleeper" bed. See you again soon! More 

Senior Contributor
31 reviews 31 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many times and loved it!! Always made to feel welcome and looked after by all the staff!!! This hotel is a definite must for all people visiting Nashville! It's central to everywhere!! Not to far from Broadway and close to the bus station

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New Orleans, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago

Thanks to the Sheraton Nashville Downtown team for your hospitality during my short visit to your new hotel. I've stayed there for business and pleasure many times over the past 10 years and have always had nice visits but was very impressed by the new design. Your team seems to be excited and as another reviewer said "proud" of the... More 

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Johannes D, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you very much for your great comments. More 

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Additional Information about Sheraton Nashville Downtown Hotel

Address: 623 Union Street, Nashville, TN 37219
Phone Number:
Location: United States > Tennessee > Nashville > Downtown Nashville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Nashville Downtown Hotel 4*
Number of rooms: 474
Reservation Options:
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Also Known As:
Sheraton Nashville
Nashville Sheraton
Hotel Style:
#10 Luxury Hotel in Nashville
#36 Family Hotel in Nashville
#38 Business Hotel in Nashville
#38 Romantic Hotel in Nashville

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