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All 150 Nashville hotels

Residence Inn Nashville Airport

3.0 of 5 Hotel   |   2300 Elm Hill Pike, Nashville, TN 37214
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72%
Ranked #54 of 150 hotels in Nashville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Sandra S Gatlinburg, Tennessee, United States
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154 people have reviewed this hotel

Traveler rating
    46
    63
    28
    9
    8
See reviews for
45
28
6
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Any
English first
Gatlinburg, Tennessee, United States
Top Contributor
51 reviews 51 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is nice in that it is in a convenient location. The airport, downtown, even the west end is easy to get to from here. It's also close to Opry Mills Outlet Mall, Splash Country, etc. So there's plenty to see & do with plenty of choices for meals. Our room had a nice, comfy king bed. The pillows... More

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience. I was pleased to read about howmuch you appreciated our convenient location to most of Nashville's attractions. Our kitchen's with full size appliances make it easy when you are unable to get out to attend our evening social or go to dinner off property. Please accept my apology for the fact... More

Copenhagen, Denmark
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When we arrived our rooms were in the back of the complex, had spiders all over the doors and upon entry they smelled stale and strange. The staff allowed us to change rooms to something more inviting. It was an ok, nothing special.

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for posting. We have a daily battle this time of year with spider webs. As soon as we go though and take down their webs, they begin rebuilding. I will share your experience with our housekeeping department. They usually do a great job taking them down. This one must have been missed. Please accept my apology. Thank you... More

Michigan
Top Contributor
65 reviews 65 reviews
17 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was hesitant booking this hotel because of the reviews. They varied from horrible to great. This is a first generation Residence Inn. This means that the 1 bedroom suite does not have a dividing wall between the sitting area and bed area. I thought that I read that this was the Grand Old Opry Inn but the Grand Old... More

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Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your post. I will share your comments concerning breakfast with my Gatehouse team. We should have all breakfast items available until we close. It was great to read that you appreciated the staffs prompt response to any request. However, it is our desire that the housekeeper anticipates your needs when she see four... More

Greensboro,NC
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

First off let me say Residence Inn Nashville Airportis a good hotel the rooms are nice the staff was real helpful. -LOVED IT- There was a housekeeper by the name of Ebony the only fully english speaking housekeeper I think was working there.She was so sweet and kind I loved her.She got tge job done and whatever needs to be... More

Was this review helpful? Yes 1
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience. It was great to read your positive comments about my staff. I have been in this business for almost 28 years. This team has got to be one of the best I have every had the pleasure to work with. I will make sure to pass on your comments about Ebony.... More

Top Contributor
55 reviews 55 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had two families staying for a long weekend in Nashville. The rooms were large enough to be comfortable and having the kitchen was great, bed was very good and pullout bed was fine for the kids. The hotel provides a great breakfast - although the lines are long and limited eating space given the number of guests. We used... More

Was this review helpful? Yes 1
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

I enjoyed reading your message. It was great to hear that you found our kitchen with full size appliances helpful on your family vacation. I'm pleased that you found our location to many of Nashville's many attractions so convenient. I will pass of the desk team that you appreciated their exceptional service. We hope to serve you again the next... More

Florida
Top Contributor
193 reviews 193 reviews
78 hotel reviews
173 helpful votes 173 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here on some free certificates. We visit Nashville frequently and have stayed in most of the Marriotts at least once. This is a nice hotel, and just as we expected. One little oddity: we left at 7am and returned at 4:30pm to find the maid's cart blocking our door. We assume, since we couldn't get in, that it... More

Was this review helpful? Yes 2
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience from your recent visit. I enjoyed reading about the great service you received from my staff. I am fortunate to work with a great group of people. I've been a General Manager for a few years. This team might be the best. We appreciate your loyalty to Marriott Hotels. We hope... More

Grimes, Iowa
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 10, 2014

The Residence Inn Nashville Airport has a wonderful location for what we were doing in Nashville. We were there to enjoy the sights and sounds of that Nashville is known for. The motel is midway between the Opryland/Music City Drive area and Downtown. We had less than a ten minute drive to either of these destinations. We were there over... More

Was this review helpful? Yes 1
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

We appreciate you for taking time to share your experience. I was pleased to read that you found our location to be convenient to so many attraction. I will share your comments with the housekeeping staff that they did a great job. I know they will appreciate the positive feedback. Thank you for choosing the Nashville Airport Residence Inn. We... More

Memphis, Tennessee
Top Contributor
189 reviews 189 reviews
19 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed July 7, 2014

I recently stayed at the other location in Brentwood. It was great. I had to come back to Nashville and Brentwood was all booked so Airport location it was going to be. I stayed here Sunday through Saturday. The first few days were great, business folks and nice people everywhere... THEN... Thursday came.. the crowed changed gears and shady people... More

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your observations from your recent visit. You our correct that Residence Inn has multiple target markets. Often the demographics of these market segments is not the same. In my +28 years in the hotel business, I found this to be the case in every hotel I worked. I'm sorry that you experience discomfort... More

Cumberland City, Tennessee, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 7, 2014

While our location was close to where we needed to be, wasn't up to the Marriott standards. I really don't understand why Marriott has changed their standard of quest quality? I use to work for this hotel chain and always was impressed with the service to guest that we always tried to furnish. I would guess that now they are... More

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

I appreciate you taking time to post your observations and questions. It was good to read that you found our rooms to be clean. I will share your comments with my housekeeping team. You are correct, one of the recent changes in the hotel industry is that for many of our Heart of the House Associates, English is their second... More

1 review
3 of 5 stars Reviewed July 5, 2014 via mobile

My family and I are in the process of moving across the country from Fresno to Nashville. We thought we were in a for a treat when booking our suite and the Marriot Residence inn. Let's just say we were very underwhelmed. The carpet is completely frayed where the carpet meets the kitchen floor. There's bird poop all over the... More

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to post your review. It was great to read that you found our rooms to be clean and the staff to be friendly. I will share your comment about the carpet fray with my Manager of Engineering. We will get this fixed right away. I was pleased to read that you were able to find... More

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Additional Information about Residence Inn Nashville Airport

Address: 2300 Elm Hill Pike, Nashville, TN 37214
Phone Number:
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Nashville Airport 3*
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Also Known As:
Residence Inn Nashville Airport Hotel Nashville
Nashville Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
All-Suite Hotel located 3 miles south of Opryland & 1 mile north of Nashville Int'l Airport. ... more   less 
Number of rooms
168

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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