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Residence Inn Nashville Airport

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2300 Elm Hill Pike, Nashville, TN 37214
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Residence Inn Nashville Airport
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Residence Inn Nashville Airport
Residence Inn Nashville Airport
Residence Inn Nashville Airport
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190 Reviews from our TripAdvisor Community

Traveler rating
    55
    76
    35
    14
    10
See reviews for
58
32
7
47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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    (55)
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Seymour
Level Contributor
72 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband is currently staying there for 8 weeks for his job. I just want to personally thank the staff for making him as comfortable as possible, and making me feel happy knowing he is comfortable!! I came this past weekend to stay with him, and we really enjoyed ourselves. I brought along our two service dogs, who they went... More 

Was this review helpful? Yes
Iva P, Manager at Residence Inn Nashville Airport, responded to this review

On behalf of my entire team,thank you for providing feedback regarding your recent experience at our hotel. It is great to hear that you and your husband were very pleased with our rooms and with the excellent service that our staff provided.They do work very hard to provide exceptional service to our guests. I am very fortunate to work with... More 

Fort Lauderdale
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this particular RI about 15 times in the last 5 years and cant bekieve some of the complaints that were mentioned. Not deserved. The staff is great, the food for breakfast is adequate and the rooms are very clean. All offered for a reasonable price. The complaints that should be showing are the guests that come... More 

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to post your thoughts about your experiences at the Nashville Airport Residence Inn. We appreciate your comments. We hope to serve you again the next time you visit Music City. More 

Pinehurst, North Carolina
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 28, 2015

The old, campus style of this Residence Inn dates from 40 years ago. The rooms have not been updated except for general maintenance. They charge an excessive $100 pet fee which seems to be just greedy. Bed was a double (not even a queen) and had lost its support. Breakfast was minimal.

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to post your experience. You are correct. We are a classic Residence Inn. When Marriott bought Residence Inn, this was the layout. There are a few of the originals left in operation. However, most locations are the more contemporary, take an elevator to your room style. The good news is that our owners have approved... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 7, 2015 via mobile

Residence Inn makes a perfect place to stay in Nashville. The comfort the luxurious stay makes you feel rich. If u wanna take a break from your busy life n would love to live in cool n calm place seeing the beautiful nature to make yourself relaxed this is the place you should visit.

Was this review helpful? Yes 1
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience. I enjoyed reading about how much you were able to relax during your stay. This is the reason we are in this business. Thank you for choosing the Residence Inn at Nashville Airport. We hope to serve you again the next time your travels bring you to town. More 

Miami, Florida
1 review
4 of 5 stars Reviewed April 23, 2015

Great hotel with nice rooms and great service. Received complimentary upgrade to a 2/BD 2/BA 2 story loft style room; however, as is becoming customary at Marriott hotels, the gym is totally inadequate. it's about the size of a pantry and why bother to put weights out there if you're going to be splattered by the sweat of the runner... More 

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for your feedback. It was great to read about how much you enjoyed the extra space in the upgraded loft suite. I will pass on your comments about the size of our gym with our owners. We are in the process of developing our next renovation scope. That would be the perfect time to knock down a wall... More 

Fort Lauderdale, Florida
Level Contributor
122 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed April 23, 2015

As Elite, I was upgraded to the two bedroom loft. Kind of a waste on me, as I was traveling alone and I didn't use the top at all. But it was a nice gesture. The two b/d loft has obviously two beds, two bathrooms, and three flat screen TVS. A full Kitchen and set up. I broiled a sandwich... More 

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to post your experience. It was great to read about how much you appreciated the extra space in our two bedroom loft suite. This room type is very popular. I will pass on your experience with the evening Mix to our supervisor. I don't know what happened to the tortillas. We will get it fixed.... More 

Greenville, Sc
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed April 21, 2015

This is an original style Residence Inn which I have always liked aesthetically from the outside curb appeal however it misses the mark inside. The property has been recently renovated which is hit and miss. It appears that all they really did was put down new carpet and bring in new couches for the rooms. The in room kitchen is... More 

Was this review helpful? Yes
Iva P, Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience during your most recent stay at the Residence Inn Nashville Airport. Please accept my apology that your stay was not in keeping with what you have come to expect from Residence Inn by Marriott. Our hotel received soft renovation that included new carpet, sofa beds, fresh paint and task chairs in... More 

California
Level Contributor
102 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed April 19, 2015

I stayed there in one of the units next to the main road. The car noise was loud and I had hard time sleeping. If you stay there try to avoid buildings 1-4. So far I had good experience with Residence Inn hotels, but this one is starting to fall apart and in needs of renovation.

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience. Please accept my apology that there was road noise during you stay. I wish we would have known. We have plenty of rooms in other locations that don't face the road. It would have been easy to move you to a quieter location. I have good news. Our owners have approved... More 

Fort Collins, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 17, 2015

My sisters and I stayed here for 5 nights. When we chose a first level room, we were given a handicapped room, which we didn't need. The bed was comfortable, the room was clean and serviced upon request. The breakfast was adequate, but nothing special. The coffee was good and the food was plentiful. The location is very convenient to... More 

Was this review helpful? Yes
Iva P, Manager at Residence Inn Nashville Airport, responded to this review

Thank you for staying at the Residence Inn Nashville Airport during your most recent stay. Please accept my apology your room smelled musty. Please rest assured that your comments have been shared with the housekeeping and engineering team in an effort to improve our service. It was nice to read how much you enjoyed the comfort of the bed, room... More 

Helena, Mt
Level Contributor
114 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
2 of 5 stars Reviewed April 12, 2015

I had stayed here several times before, but this latest visit highlighted the need for major renovation at this hotel. We shortened our visit due to the condition of the hotel and found a nicer Residence Inn in Brentwood. Before the cons, I should first mention the pros. Pros: Friendly & helpful staff, a free upgrade to a 2-bedroom unit,... More 

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience. Please accept my apology that your stay was not in keeping with what you have come to expect from Residence Inn by Marriott. We always like to share with guest's staying in our Loft, Two Bedroom Suites that each suite has its own 40 gallon hot water tank. In addition, the... More 

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