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Residence Inn Nashville Airport

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2300 Elm Hill Pike, Nashville, TN 37214
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1 room 1 guest
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Residence Inn Nashville Airport
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204 Reviews from our TripAdvisor Community

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    35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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New York City, New York
1 review
1 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed here this past weekend. We had booked this hotel expecting the same consistent Residence Inn brand experience that we always have in every city we go to. All I can say is this place is an absolute DUMP. It is not a hotel, but rather an old apartment complex that has had an attempted remodel/renovation.... More 

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to post your experience. Please accept my apology for the fact that your stay was not in keeping with what you have come to expect from Residence Inn by Marriott. You are correct. This was one of the Residence Inn properties that was included in the sale when Marriott purchased the Residence Inn Brand. The... More 

New City, New York
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed here last week and could not have been happier with our accommodations and the personnel of the Residence Inn Nashville Airport.This hotel is located just 5 miles from downtown Nashville and could not have been any easier getting there. Upon our late arrival at 2:00 A.M., we were greeted with a smile from the front... More 

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for sharing. It was great to read about how much you enjoyed our breakfast and evening Mix. I will make sure I pass on your comments to our associates that work hard every day to make sure your experience is excellent. Our proximity to the Opry Mill Mall and the downtown music venues is a nice feature as... More 

Kentucky
Level Contributor
153 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here for one night with another couple. We booked a two story penthouse room and it could not have been better. There was a full kitchen, a living area, and a large bedroom with full bathroom on the first floor. The second floor had a large bedroom and full bathroom also. I can't complain at... More 

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share. It was great to read how well our loft suites met your needs. They are unique. We are the only hotel in the Nashville market that has anything like them. Everyone appreciates our full size kitchen appliances too. I will pass on your comments about breakfast to the Gatehouse Team. I know they... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived about 6pm on our check in day. Check in did take a little longer then we would have liked...There was only 1 clerk but the guy in front of us was giving the guy a hard time about the taxes so really not the clerks fault. When we arrived to our room, the room smelled a little "moldy".... More 

Was this review helpful? Yes
Iva P, Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your recent experience. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations.I was pleased to read how much you've enjoyed our facility and pool- its certainly the most popular amongs the guests. I will pass... More 

Ledgewood, New Jersey
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Conveniently located close to downtown Nashville, shopping and restaurants, our penthouse loft suite was ideal for a mom and her son. The room was spacious with 2 bedrooms and 2 bathrooms, very clean and located in a quiet area in the back facing the woods yet close to the outdoor pool and the gym. We stayed for three nights. Highly... More 

Was this review helpful? Yes
Iva P, Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your most recent experience with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Postings like yours are one of my favorite parts of working in the hotel industry. Thank you for making my... More 

Level Contributor
82 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 2 weeks ago

On a recent stay we were required on check in to sign a statement acknowledging parties were not allowed. Finding this odd, we asked the very surly front desk staff about it. The response was that the locals like the hotel as a party hangout. That evening after dinner we noticed a high degree of security presence. Around midnight we... More 

Was this review helpful? Yes 1
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience. Please accept my apology for the fact that your stay was not in keeping with what you have come to expect from Residence Inn by Marriott. I will share you comment about the surly desk associate with the front desk manager. That is totally unacceptable. We will coach to associate in... More 

Memphis
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I enjoyed my relaxation and quality time with my family. We had the 2 bedroom Bi Level Suite. The suite was extremely clean with comfortable furniture. Their staff were very friendly and helpful all the time.

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for your post. It was a pleasure to read that you found our two bedroom loft suite allowed you to have quality time with your family. It is one of our most popular room types. Thank you for staying at the Residence Inn at Nashville Airport. We hope to serve you again the next time you visit The... More 

Kansas City, Missouri
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The room was a good size room that was clean. It was like a studio apartment. The staff was very helpful. We had planned two nights but because of the family members had a tooth ache we stayed just one one night. The staff was very curious and helpful in changing our reservations. The breakfast was a good full size... More 

Was this review helpful? Yes
Iva P, Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your recent experience. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations.I was pleased to read how well our spacious suite accommodated your entire family and how much you've enjoyed our breakfast-its certainly the most... More 

Cartersville, Ga., United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very pleasant staff and our room was extra clean. Definitely would stay at this location again. Comfy room with good A/C. Convenient to Grand Ole Opry, shopping and Airport. Missed the free breakfast, ends too early for us.

Was this review helpful? Yes
Iva P, Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience with us. It was great to read how much you enjoyed our friendly staff, room cleanliness and that you found our location to be very convenient to Nashville's many interesting attractions. Thank you for choosing Residence Inn at Nashville Airport. We hope to serve you again the next time you visit... More 

Williamsburg, Virginia
Level Contributor
310 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Convenient to the Nashville Airport. This property is laid out in apartment style. The staff is friendly and attentive. The property was clean and appears to have been recently renovated (the carpet looked new). The have loft layout rooms which have two bedrooms and a fireplace. It makes for a nice upgrade. The breakfast was the standard Residence Inn fare…not... More 

Was this review helpful? Yes
Iva P, Front Office Manager at Residence Inn Nashville Airport, responded to this review

Thank you for sharing your experience at the Residence Inn Nashville Airport . With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.... More 

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