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Residence Inn Nashville Airport

#59 of 151 Hotels in Nashville
Certificate of Excellence
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2300 Elm Hill Pike, Nashville, TN 37214
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Residence Inn Nashville Airport
Best prices for: 1 room 1 guest
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Ranked #59 of 151 Hotels in Nashville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
scubby-doo-ski Raleigh, North Carolina
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178 reviews from our community

Traveler rating
    53
    72
    34
    9
    10
See reviews for
58
30
6
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Raleigh, North Carolina
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The king room studio with kitchen is a very nice layout. has ample room in living area with flat tv, and kitchenette has good storage shelf area for lots of stuff if you have kids in the room, easy to put stuff out of reach to them here. Things like cameras, phones, pricey toys. THe free hot breakfast is basic... More 

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Toronto, Canada
Contributor
16 reviews 16 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family - with three kids - enjoyed our stay here. We had a two bedroom unit that was two levels. Basically a small two bedroom apartment. It was clean, modern, and had a kitchenette that made travelling with three small children much more enjoyable. To be able to have milk on the fridge and warm up bottles in the... More 

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Fishers. In
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The showerhead alone is reason enough to stay here again in the future - what an invigorating, back-soothing experience this morning starter was. Sufficient water pressure and a wide spray pattern make the whole thing pleasantly memorable. The room was clean and the linens were bright and crisp. We stayed over a weekend of the SEC Basketball Tournament and the... More 

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Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your comments concerning your recent stay during the SEC Basketball Tournament. It was great to read about how invigorating you found our shower experience. I will also share with our housekeeping team that you appreciated how well they cleaned your suite. It was a busy weekend and we have two new associates on... More 

Los Angeles
Top Contributor
69 reviews 69 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 18, 2015 via mobile

When visiting Nashville, this has been my "go to" hotel. Now it's my "go past" hotel. I stayed here for 5 nights and despite leaving multiple notes I could never get them to leave creamer, sugar, and coffee at the same time. There was always one ingredient missing. Then every morning it was a race against the clock to ensure... More 

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Iva P, Manager at Residence Inn Nashville Airport, responded to this review

We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future. The housekeeping and security issues mentioned will be addressed ASAP. We will share these... More 

London, United Kingdom
Top Contributor
57 reviews 57 reviews
12 hotel reviews
70 helpful votes 70 helpful votes
1 of 5 stars Reviewed February 6, 2015

There was no hot water in the room. They were prompt to look to resolve, but I had to leave by then. Hot water is pretty high up in the basic needs of a hotel room, after a roof, walls and heat. Marriott wasn't able to deliver on these. AVOID.

Was this review helpful? Yes 1
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience. Please accept my apology for the fact that there was a problem with the hot water tank in your suite. I was pleased to read that my engineering team was prompt to respond. I'm sorry that we were unable to get it fixed before you had to check out. I agree... More 

Senior Contributor
41 reviews 41 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 27, 2015

My husband had a short term job up in Nashville about 5 years ago and we first stayed at this hotel. I have a picture of him on his first day of work, waving like a dork:) Today, he started another job and again we stayed at this very decent and clean hotel. The breakfast was satisfying and the dinner... More 

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Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience. I enjoyed reading that you returned to the hotel after staying 5 years ago. it is great to have repeat business. I will share your comments about how much you enjoyed our full, hot breakfast and dinner at our evening social. Our Gatehouse team will enjoy your feedback. Frequently, our guests... More 

Ann Arbor
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 8, 2015

We enjoyed our recent stay. and was a good base for us in Nashville with easy access to the highway/ It was all that expected from the Residence Inn with plenty of space in the clean room & good shower. There was good breakfast to start the day off. Sure when breakfast was busy it was crowded - but the... More 

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Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience on Trip Advisor. It was great to read about how convenient our location is to most of the attractions in Nashville. I will share with our housekeeping department how much you appreciated their efforts to keep our suites clean. I also enjoyed reading that you noticed our incredibly friendly staff. I... More 

Clarksville, Tennessee, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 28, 2014

My family and I met here for to celebrate the holidays a few days after Christmas. Although a bit pricey, it was absolutely worth the money. Super-clean; everything we needed -- even a lovely fire in the fireplace! The staff was very efficient, we played basketball on the outdoor court after opening gifts, and I cooked a full meal in... More 

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Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your recent experience. I was pleased to read how well our spacious two bed loft suite accommodated your entire family. It was great that they were able to get out doors to play basketball on our sport court. Each of our suites has an individual 40 gallon hot water tank. Our shower heads... More 

West Palm Beach, Florida
Top Contributor
82 reviews 82 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed December 10, 2014

Do not under any circumstances stay here. Ever. To say this hotel is dirty would be the understatement of a lifetime. The front desk girl, Reina was awesome and I cannot say enough good about her. In fact, she was so great I'll be writing a letter to her boss about how good she was to us. We got to... More 

Was this review helpful? Yes 4
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience. Please accept my apology for the fact that your stay was not in keeping with what you have come to expect from Marriott Hotels. Your observations are very helpful. We have requested funding in 2015 from our owner for a complete rooms renovation. I will share your comments with our ownership... More 

Nashville, Tennessee
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 2, 2014

Nice rooms. Can get rooms cheaper on other bidding websites as low as $43. Full kitchen. Minimal kitchen wares. Don't expect to do any baking. Room to spread out. Use to bring my musical keyboard in and play. Bathroom amenities at medium to low-end quality. Polite cleaning staff even if they don't speak English. Can park pretty much right in... More 

Was this review helpful? Yes 1
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for sharing your experience. Even though cookie sheets are not part of the cookware provided in our suites, we do have them available at the front desk upon request. I was pleased to read that you found it convenient to park right in front of the building that housed your suite. Thank you for choosing Marriott Hotels. We... More 

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