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All 150 Nashville hotels

Residence Inn Nashville Airport

3.0 of 5 Hotel   |   2300 Elm Hill Pike, Nashville, TN 37214
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Residence Inn Nashville Airport
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72%
Ranked #54 of 150 hotels in Nashville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Tom H Grimes, Iowa
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148 people have reviewed this hotel

Traveler rating
    44
    61
    26
    9
    8
See reviews for
42
26
6
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Any
English first
Grimes, Iowa
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The Residence Inn Nashville Airport has a wonderful location for what we were doing in Nashville. We were there to enjoy the sights and sounds of that Nashville is known for. The motel is midway between the Opryland/Music City Drive area and Downtown. We had less than a ten minute drive to either of these destinations. We were there over... More

Was this review helpful? Yes 1
Memphis, Tennessee
Top Contributor
186 reviews 186 reviews
18 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently stayed at the other location in Brentwood. It was great. I had to come back to Nashville and Brentwood was all booked so Airport location it was going to be. I stayed here Sunday through Saturday. The first few days were great, business folks and nice people everywhere... THEN... Thursday came.. the crowed changed gears and shady people... More

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your observations from your recent visit. You our correct that Residence Inn has multiple target markets. Often the demographics of these market segments is not the same. In my +28 years in the hotel business, I found this to be the case in every hotel I worked. I'm sorry that you experience discomfort... More

Cumberland City, Tennessee, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

While our location was close to where we needed to be, wasn't up to the Marriott standards. I really don't understand why Marriott has changed their standard of quest quality? I use to work for this hotel chain and always was impressed with the service to guest that we always tried to furnish. I would guess that now they are... More

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

I appreciate you taking time to post your observations and questions. It was good to read that you found our rooms to be clean. I will share your comments with my housekeeping team. You are correct, one of the recent changes in the hotel industry is that for many of our Heart of the House Associates, English is their second... More

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

My family and I are in the process of moving across the country from Fresno to Nashville. We thought we were in a for a treat when booking our suite and the Marriot Residence inn. Let's just say we were very underwhelmed. The carpet is completely frayed where the carpet meets the kitchen floor. There's bird poop all over the... More

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Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to post your review. It was great to read that you found our rooms to be clean and the staff to be friendly. I will share your comment about the carpet fray with my Manager of Engineering. We will get this fixed right away. I was pleased to read that you were able to find... More

Virginia Beach, Virginia
Top Contributor
106 reviews 106 reviews
48 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at this Residence Inn the week before CMA Fan Fair. It is an excellent location - close to Opryland and Music Valley Drive, and not too far from downtown Nashville. The breakfast was good and the folks at the front desk were very friendly and helpful. The property is in need of rennovation and had some maintenance issues.... More

Was this review helpful? Yes 1
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for your post. I was please to read about how convenient our location was for you during your stay. I will pass on to my team how much you enjoyed our full hot breakfast and that you appreciated the exceptionally friendly service you received from my staff during your stay. We know you have may choices when you... More

Senior Contributor
22 reviews 22 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Needed a two bedroom hotel that was at a good price, and this was it. Plenty of room in the penthouse. Clean carpet and furniture. Cold air. Comfortable beds and pillows. Full stocked kitchen. Clean and stocked bathroom rooms. Pool. Basketball/tennis court combo my kids loved. Only complaint is can be fun finding a spot to park.

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for sharing. It was great to read how much you and your family enjoyed the many amenities available here at the hotel. I will also pass on to the housekeeping department that you found their work to be exceptional. We hope to serve you again the next time you come to Nashville. More

Orlando, Florida
Top Contributor
103 reviews 103 reviews
13 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First things first - the staff was fantastic. Nalini was friendly and helpful no matter the question or request. It was interesting to see the interactions were consistent with other guests as well. The room I booked was the two-story suite with fireplace and it was lovely. Yes, the hotel is dated so the walls are a little thin; but,... More

Was this review helpful? Yes 1
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for sharing your experience. I am certainly fortunate to have Nalini on my team. I will make sure she gets the recognition she deserves. It was good to read that you found our proximity to Briley Parkway so convenient to all of your adventures while you were in town. Thank you for choosing to stay at the Residence... More

Indianapolis, Indiana
Contributor
18 reviews 18 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The "penthouse" suite was in what looked like a quiet secluded place, But the room itself made noises. When water ran in nearby rooms it was really loud. The kitchen table was so rickety I'm surprised no one had fixed it. It was freshly painted though and the colors nice. I really expected a little more from a Marriott. The... More

Was this review helpful? Yes 1
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your response. It was great to read about how much you appreciated the service you received during your stay. In addition, I'm glad you enjoyed your breakfast. I will share your comments with the staff. Please accept my apology for the fact that you could hear water running from other rooms in your... More

Kansas City, Missouri
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Even though we didn't have hot water for 2 days and the room wasn't ready when we got there, we still had a great stay. It was quiet, that's all I care about. The breakfast and reception was very good. The manager gave me an adjustment for the difficulty we had. Definitely would return.

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to post your experience. Please accept my apology for the fact that you did not have hot water for two days. I will share this with my engineering team. Each suite has its own 40 gallon hot water tank. We keep 10 new hot water heaters in inventory. We should have been able to replace... More

atlanta
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at this property by default as it was the only Marriott room available due to a nursing convention at the convention center. I don't typically stay at RI's as I have found that their beds are sub par to the other Marriott properties. This was the case here as well. This is an older property with outside entrances.... More

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience. I appreciated reading your post that you found the staff to be very nice and professional. I was glad to read how much you enjoyed breakfast. I will share your comments with our associates. I was disappointed that you found the bed in your room to be uncomfortable. When the mattress... More

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Additional Information about Residence Inn Nashville Airport

Address: 2300 Elm Hill Pike, Nashville, TN 37214
Phone Number:
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Nashville Airport 3*
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Also Known As:
Residence Inn Nashville Airport Hotel Nashville
Nashville Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
All-Suite Hotel located 3 miles south of Opryland & 1 mile north of Nashville Int'l Airport. ... more   less 
Number of rooms
168

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