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Residence Inn Nashville Airport

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2300 Elm Hill Pike, Nashville, TN 37214
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Residence Inn Nashville Airport
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Residence Inn Nashville Airport
Residence Inn Nashville Airport
Residence Inn Nashville Airport
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196 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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Cartersville, Ga., United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Very pleasant staff and our room was extra clean. Definitely would stay at this location again. Comfy room with good A/C. Convenient to Grand Ole Opry, shopping and Airport. Missed the free breakfast, ends too early for us.

Was this review helpful? Yes
Williamsburg, Virginia
Level Contributor
310 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Convenient to the Nashville Airport. This property is laid out in apartment style. The staff is friendly and attentive. The property was clean and appears to have been recently renovated (the carpet looked new). The have loft layout rooms which have two bedrooms and a fireplace. It makes for a nice upgrade. The breakfast was the standard Residence Inn fare…not... More 

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Highland Mills, New York
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We arrived around noon and were told there weren't any rooms available! So I showed them my reservation and asked to speak to the manager. The manager had a major additude when I tried to explain that I had a reservation, finally she took my cell number and said they would let us know, and there would most likely be... More 

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Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience. Please accept my apology for the fact that your stay was not what you have come to expect from Residence Inn by Marriott. This is certainly not the norm for the Residence Inn at Nashville Airport. I will share your concerns with all of my associates. We will use this as... More 

Firestone, Colorado
2 of 5 stars Reviewed 2 weeks ago

We are Marriott Rewards Gold Members and the majority of the time stay at a Marriott property. We stayed at the RI for 8 nights in June this year during the 2015 CMA Music Festival. Unfortunately, this stay at the RI was less than satisfactory. On 3 occasions, we were locked out of our room and housekeeping failed to clean... More 

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Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Please accept my apology for the ongoing issue with your door lock and our inability to fix it right the first time. Then, to make mattersworse, we dropped the ball on processing the points promised as a means to begin to make amends. When I received your post yesterday, I checked on the points and they were in pending status.... More 

Baltimore, Maryland
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just a few minutes from BNA and right off the highway. The first thing I noticed was how nice the landscaping looked. I was greeted by Cyndi who was extremely friendly and helpful. I had checked in on the Marriott mobile app and eveything was ready at the front desk upon my arrival. Met Rick the General Manager who was... More 

Was this review helpful? Yes 1
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share about your stay. We are certainly very fortunate to have Cyndi on our team. She is a tremendous asset. I will make sure she receives the recognition she deserves for your comment. It was great to read about your positive experience with mobile check in. It is certainly becoming very popular. We have... More 

Austin, Texas
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

This was a very nice hotel and the staff very accommodating despite the fact that it was super busy given the fact it was college graduation season. We stayed in a two bedroom suite which was very spacious and clean. The free breakfast in the mornings was definitely a plus as well as the on site free self parking.

Was this review helpful? Yes 1
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience. It was great to read how much you enjoyed the extra room in your loft suite. They are really unique. We are the only hotel in the Nashville market that has anything like them. I'll pass on your comments to our Gatehouse team. They work very hard every day and will... More 

Seymour
Level Contributor
72 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed June 3, 2015

My husband is currently staying there for 8 weeks for his job. I just want to personally thank the staff for making him as comfortable as possible, and making me feel happy knowing he is comfortable!! I came this past weekend to stay with him, and we really enjoyed ourselves. I brought along our two service dogs, who they went... More 

Was this review helpful? Yes 1
Iva P, Manager at Residence Inn Nashville Airport, responded to this review

On behalf of my entire team,thank you for providing feedback regarding your recent experience at our hotel. It is great to hear that you and your husband were very pleased with our rooms and with the excellent service that our staff provided.They do work very hard to provide exceptional service to our guests. I am very fortunate to work with... More 

Fort Lauderdale
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 31, 2015

I have stayed at this particular RI about 15 times in the last 5 years and cant bekieve some of the complaints that were mentioned. Not deserved. The staff is great, the food for breakfast is adequate and the rooms are very clean. All offered for a reasonable price. The complaints that should be showing are the guests that come... More 

Was this review helpful? Yes 1
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to post your thoughts about your experiences at the Nashville Airport Residence Inn. We appreciate your comments. We hope to serve you again the next time you visit Music City. More 

Pinehurst, North Carolina
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 28, 2015

The old, campus style of this Residence Inn dates from 40 years ago. The rooms have not been updated except for general maintenance. They charge an excessive $100 pet fee which seems to be just greedy. Bed was a double (not even a queen) and had lost its support. Breakfast was minimal.

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to post your experience. You are correct. We are a classic Residence Inn. When Marriott bought Residence Inn, this was the layout. There are a few of the originals left in operation. However, most locations are the more contemporary, take an elevator to your room style. The good news is that our owners have approved... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 7, 2015 via mobile

Residence Inn makes a perfect place to stay in Nashville. The comfort the luxurious stay makes you feel rich. If u wanna take a break from your busy life n would love to live in cool n calm place seeing the beautiful nature to make yourself relaxed this is the place you should visit.

Was this review helpful? Yes 1
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience. I enjoyed reading about how much you were able to relax during your stay. This is the reason we are in this business. Thank you for choosing the Residence Inn at Nashville Airport. We hope to serve you again the next time your travels bring you to town. More 

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