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Residence Inn Nashville Airport

3.0 of 5
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2300 Elm Hill Pike, Nashville, TN 37214
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Residence Inn Nashville Airport
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Ranked #66 of 151 Hotels in Nashville
A recent review
4 of 5 stars reviewed 3 weeks ago
Kiranchristo
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188 reviews from our community

Traveler rating
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    35
    14
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pinehurst, North Carolina
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The old, campus style of this Residence Inn dates from 40 years ago. The rooms have not been updated except for general maintenance. They charge an excessive $100 pet fee which seems to be just greedy. Bed was a double (not even a queen) and had lost its support. Breakfast was minimal.

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Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to post your experience. You are correct. We are a classic Residence Inn. When Marriott bought Residence Inn, this was the layout. There are a few of the originals left in operation. However, most locations are the more contemporary, take an elevator to your room style. The good news is that our owners have approved... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Residence Inn makes a perfect place to stay in Nashville. The comfort the luxurious stay makes you feel rich. If u wanna take a break from your busy life n would love to live in cool n calm place seeing the beautiful nature to make yourself relaxed this is the place you should visit.

Was this review helpful? Yes 1
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience. I enjoyed reading about how much you were able to relax during your stay. This is the reason we are in this business. Thank you for choosing the Residence Inn at Nashville Airport. We hope to serve you again the next time your travels bring you to town. More 

Miami, Florida
1 review
4 of 5 stars Reviewed April 23, 2015

Great hotel with nice rooms and great service. Received complimentary upgrade to a 2/BD 2/BA 2 story loft style room; however, as is becoming customary at Marriott hotels, the gym is totally inadequate. it's about the size of a pantry and why bother to put weights out there if you're going to be splattered by the sweat of the runner... More 

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Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for your feedback. It was great to read about how much you enjoyed the extra space in the upgraded loft suite. I will pass on your comments about the size of our gym with our owners. We are in the process of developing our next renovation scope. That would be the perfect time to knock down a wall... More 

Fort Lauderdale, Florida
Top Contributor
113 reviews 113 reviews
67 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed April 23, 2015

As Elite, I was upgraded to the two bedroom loft. Kind of a waste on me, as I was traveling alone and I didn't use the top at all. But it was a nice gesture. The two b/d loft has obviously two beds, two bathrooms, and three flat screen TVS. A full Kitchen and set up. I broiled a sandwich... More 

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Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to post your experience. It was great to read about how much you appreciated the extra space in our two bedroom loft suite. This room type is very popular. I will pass on your experience with the evening Mix to our supervisor. I don't know what happened to the tortillas. We will get it fixed.... More 

Greenville, Sc
Contributor
13 reviews 13 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed April 21, 2015

This is an original style Residence Inn which I have always liked aesthetically from the outside curb appeal however it misses the mark inside. The property has been recently renovated which is hit and miss. It appears that all they really did was put down new carpet and bring in new couches for the rooms. The in room kitchen is... More 

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Iva P, Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience during your most recent stay at the Residence Inn Nashville Airport. Please accept my apology that your stay was not in keeping with what you have come to expect from Residence Inn by Marriott. Our hotel received soft renovation that included new carpet, sofa beds, fresh paint and task chairs in... More 

California
Top Contributor
102 reviews 102 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed April 19, 2015

I stayed there in one of the units next to the main road. The car noise was loud and I had hard time sleeping. If you stay there try to avoid buildings 1-4. So far I had good experience with Residence Inn hotels, but this one is starting to fall apart and in needs of renovation.

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Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience. Please accept my apology that there was road noise during you stay. I wish we would have known. We have plenty of rooms in other locations that don't face the road. It would have been easy to move you to a quieter location. I have good news. Our owners have approved... More 

Fort Collins, Colorado
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 17, 2015

My sisters and I stayed here for 5 nights. When we chose a first level room, we were given a handicapped room, which we didn't need. The bed was comfortable, the room was clean and serviced upon request. The breakfast was adequate, but nothing special. The coffee was good and the food was plentiful. The location is very convenient to... More 

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Iva P, Manager at Residence Inn Nashville Airport, responded to this review

Thank you for staying at the Residence Inn Nashville Airport during your most recent stay. Please accept my apology your room smelled musty. Please rest assured that your comments have been shared with the housekeeping and engineering team in an effort to improve our service. It was nice to read how much you enjoyed the comfort of the bed, room... More 

Helena, Mt
Top Contributor
115 reviews 115 reviews
100 hotel reviews
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed April 12, 2015

I had stayed here several times before, but this latest visit highlighted the need for major renovation at this hotel. We shortened our visit due to the condition of the hotel and found a nicer Residence Inn in Brentwood. Before the cons, I should first mention the pros. Pros: Friendly & helpful staff, a free upgrade to a 2-bedroom unit,... More 

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Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience. Please accept my apology that your stay was not in keeping with what you have come to expect from Residence Inn by Marriott. We always like to share with guest's staying in our Loft, Two Bedroom Suites that each suite has its own 40 gallon hot water tank. In addition, the... More 

Germantown, Tennessee
Top Contributor
153 reviews 153 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 11, 2015

When in Nashville, I alternate between Residence Inn Nashville Airport and nearby full-service Marriott on the hill. I like Champions at the full-service Marriott, but it is just up the hill and easy to get to watch sports and grab a delicious Marriott Burger. Anyway, yes this Residence Inn is aging, but aging gracefully. The buildings and grounds are keep... More 

Was this review helpful? Yes
Rick C, General Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking time to share your experience. It was great to read about how much you enjoyed my exceptional staff. They do work very hard to provide exceptional service to our guests. I am very fortunate to work with this team. I am pleased that you took advantage of the shuttle run by the Airport Marriott Hotel to... More 

Cincinnati, Ohio
Contributor
20 reviews 20 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 27, 2015

The staff and service were superb. No complaints at all. Breakfast was a small notch better than most hotel breakfasts. I was travelling on business and this was overflow hotel since i didn't book early enough. The room seemed musty and not very clean. The a/c system was dirty and the toilet exhaust fan didn't work. Maybe it's due for... More 

Was this review helpful? Yes
Iva P, Manager at Residence Inn Nashville Airport, responded to this review

Thank you for taking the time to share your experience with us. Please accept my apology for the fact the your experience was not what you have come to expect from Residence Inn by Marriott. Cleanliness and the maintenance upkeep are the key priorities for our hotel. Please rest assured that your comments have been shared with the housekeeping and... More 

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