My co-workers and had had the best dinner at the Commerce Street Grille on Wednesday, April 30, 2013. The food was delicious, the service was impeccable and the atmosphere was amazing!.. Harold Summer, Kenna and Cody did an amazing job taking care of all three of us. When we didn't finish our meal, they offered to box it up and... More

This hotel was in a great location only blocks away from the action. This hotel needs some major updating and repairs. The room looked old and worn out but the worst part was the elevators. There were 6 elevators to support 25 floors but only half of the elevators were working. Every time we left our room we waited 5... More

We wouldn't stay here again. There simply isn't enough elevators to deal with the hotel crowds which means long waits. Valet parking during early evening was similarly annoying. Our room was small with very little room to unpack our family of four. Bathroom was average but missing a hair dryer. TV was full of static. The hotel had limited dining... More

Rooms were extremely clean, and quiet. Only thing was that their elevators took forever (I was on 25th floor). In their defense, they are currently updating the lift systems so this will be resolved soon. Food on "the bridge" was awesome and the entire staff was great.

This is the second time we have stayed at this location. All been stated before. The location is perfect if you want to be in the center of it all in Nashville. The lounge and staff that run it are second to none. As we all know, the lounge is generally closed on the weekends but they set up a... More

My colleagues and I stayed for a conferences and three of us share a room for three nights and one of us stay for two days extra. When the first one checked out, the receptionist can't straight out the bill so she divided the bill in two. Well, then, each of us will pay for one night end up the... More

Often in reviews the issue of service comes up, and the closely related issue of friendliness of the staff. Many hotels, even on the upper end are lacking in that quality. The people here were extremely nice, helpful and friendly. I usually use the "greeting test", ie what percentage of the staff greets you when you go by. They were... More

Good place to stay. Room clean. Good location, close to restruarants and the great Nashville night life. I gave them a mark down though because I have a standing request for king size bed with my Marriott account and they didn't have a king size room available.

My wife stayed at the Renaissance for a conference. She inadvertently left her Sonicare toothbrush behind. When she got home she called the hotel and Calvin in Security tracked down the Sonicare and said he would ship it at the expense of his department. He called three times with updates while he looked for it. This is certainly above and... More