The free shuttle downtown (4 miles away) was a great perk! The room was clean and comfortable. I loved the down comforters! The staff was awesome and accomodated us on our every need and question. If we were ever in the area again, would most definitely stay. The restaurant was decent as well. The egg battered cinnamon roll french toast... more

We stayed at the hotel when the Tennessee Titans were staying there. We were excited about this and thought that this hotel must be something special. We were wrong. We came in late and were starving so we decided to eat in the hotel restaurant. We were served the worst food we have ever had in a restaurant. After dinner... more

The lobby was nice, hotel location a little out of the way. Our room was large, but bathroom had footprints on floor when we checked in. After first night stay, the cleaning crew left pillows on floor and a towel next to the bed. Old cups left next to the bed. more

Smooth sailing all the way. check-in was easy, room very comfortable, the shuttle drivers were great. We are night people so we caught a cab for the way back since the shuttle just runs till 10:30. Friendly staff. Couldn't ask for more! more

We booked this hotel in advance and after staying that night we booked another for later in our trip. Service ---------- Polite, quick, helpful, no problems. Rooms ---------- On the large side with very nice flat screen TV. Beds are comfortable. Location ------------ Approximately one->two miles from downtown and the hotel operates a free shuttle bus to the area (but... more

After reading previous reviews we had some reservations about this place but the only complaint we have and it's a small matter was the not too soundproof walls. But______everything else was fine____rooms were clean, not knocked about at all or worn as others have mentioned. The shuttle service was fantastic and all the staff we encountered were great including help... more

I read many TripAdvisor reviews before selecting this hotel for my husband and me. True, the bathroom is small. True, the bath doesn't drain well. But they were both manageable. The walls are thin, but we left the fan on all night and that created great "white noise". The hotel is off the beaten path, not near any sights you... more

Hotel was booked via Hotwire so thats what we were given. I was concerned after reading some of the reviews. I have to say it was a nice place. Everyone was friendly, from the front desk help to the maids in the hallway. The room was older, but well kept and they gave us a quite room on an upper... more

We stayed two nights at this hotel and got a really good deal via hotels.com. The room and facilities were great but the best thing was the service - special mention for Michelle on reception who went the extra mile booking us Opry tickets at the last minute and arranging transport there and back. Also mention for the brilliant courtesy... more