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Millennium Maxwell House Nashville

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2025 MetroCenter Blvd., Nashville, TN 37228-1505
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Millennium Maxwell House Nashville
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Millennium Maxwell House Nashville
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1,248 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Metamora, Illinois
1 review
4 of 5 stars Reviewed 4 days ago NEW

Always enjoy our stay at the Millennium in Nashville. Tenise, the hostess in the Pralines restaurant, is so friendly and accommodating. The free shuttle service and free parking are such assets for the hotel.

Was this review helpful? Yes 1
Levittown, United States
Level Contributor
7 reviews
5 of 5 stars Reviewed 5 days ago NEW

Attended a convention at this hotel, and the restaurant service was outstanding! We all had special food requests/needs, and Helen, Nada, Cheryl, and Tenise went above and beyond, as did chef Kevin. Not sure we've ever been cared for with such joy and freindliness before; smiles and laughter were amazing and so appreciated! Thanks for making our meals so enjoyable.... More 

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Dumfries, United Kingdom
Level Contributor
135 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 1 week ago

Well after reading reviews on trip advisor I was wary .Just returned from a lovely stay .Bedrooms spacious towels changed daily and room cleaned daily . Staff attentive and helpful .breakfast lovely Our lovely Server Nada Jones attended to us most mornings . She was attentive efficient and. Nothing was too much trouble for her .She remembered each morning our... More 

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Valdosta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I was at the hotel for a conference. The room I was in was pretty nice but did need updating. The bed was comfortable and clean. The AC worked beautifully. You have to pay for a fridge and/or microwave and for the price of the room I feel they could come standard. The internet which normally you pay for (it... More 

Was this review helpful? Yes 1
Bellingham, Washington
Level Contributor
67 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel needs to be updated. The rooms are run-down, the elevators slow, and there's no easy-access stairwell to avoid said elevators when a large group of people try to make it upstairs. The internet is atrociously slow, yet they charge for it. The restaurant and bar are expensive for what you get. There's also a gross smell that's almost...... More 

Was this review helpful? Yes 1
Pfranzone, General Manager at Millennium Maxwell House Nashville, responded to this review

Thank you for helping to make the Millennium Maxwell House be a better place. We are logging and addressing these issues while still providing the most enjoyable experience to our guests, and keeping the most competitive rates. We pride ourselves on our guest satisfaction and appreciate your feedback. Hope to see you again soon. Kind Regards, Patrick More 

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Atlanta, Georgia
Level Contributor
6 reviews
3 of 5 stars Reviewed 1 week ago

My friend and I stayed at this hotel for a book conference. The hotel was clean and the staff were friendly and helpful. The room was clean and comfortable. The room refrigerator worked and the tv was good. Unfortunately, the a/c unit in the room was loud and made a loud knocking noise every time it kicked on. It kicked... More 

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Pfranzone, General Manager at Millennium Maxwell House Nashville, responded to this review

Thank you for helping to make the Millennium Maxwell House be a better place. We are logging and addressing these issues while still providing the most enjoyable experience to our guests, and keeping the most competitive rates. We pride ourselves on our guest satisfaction and appreciate your feedback. Hope to see you again soon. Kind Regards, Patrick More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed in this hotel for a conference. We arrived early and requested an early check in if possible. The front desk person took my cell phone number and put me in the "cue", assuring me I would get a phone call when the room was ready. I did not, and when I checked again on the room they stated... More 

Was this review helpful? Yes 1
Pfranzone, General Manager at Millennium Maxwell House Nashville, responded to this review

Thank you for helping to make the Millennium Maxwell House be a better place. We are logging and addressing these issues while still providing the most enjoyable experience to our guests, and keeping the most competitive rates. Please accept our apologies on the Health Club equipment. We pride ourselves on our guest satisfaction and appreciate your feedback. Hope to see... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We stayed here for the utopYA conference and we were very disappointed. If you plan on using internet in your room, dont bother. The internet is throttled to a .05mb download speed. I was on the phone with their internet help desk and after 4 days the internet was still unusable. The rooms are disgusting, bathrooms are filthy and almost... More 

Was this review helpful? Yes
Pfranzone, General Manager at Millennium Maxwell House Nashville, responded to this review

Thank you for helping to make the Millennium Maxwell House be a better place. We are logging and addressing these issues while still providing the most enjoyable experience to our guests, and keeping the most competitive rates. Please accept our apoligies for the Wifi and i spoke with Front Office Manager about the comments about there team. We pride ourselves... More 

Denver, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Wife and I used Priceline 3 Stars or better and were unlucky enough to get assigned to the Millennium Maxwell House Nashville. This is in no way a 3 star hotel. Older property, only 2 bright spots were that it was clean and the shuttle crew was really great. For $175 per night, I expect at least average accommodations and... More 

Was this review helpful? Yes 1
Pfranzone, General Manager at Millennium Maxwell House Nashville, responded to this review

Thank you for helping to make the Millennium Maxwell House be a better place. We are logging and addressing these issues while still providing the most enjoyable experience to our guests, and keeping the most competitive rates. We pride ourselves on our guest satisfaction and appreciate your feedback. Hope to see you again soon. Kind Regards, Patrick More 

2 reviews
3 of 5 stars Reviewed 2 weeks ago

The rooms walls were very thin so all conversations could be heard, we had to shout for the neighbours to be quiet and also reported them to the staff. The toilets were full of water so anyone urinating could be heard which to me and my partner is disgusting. I have to mention Nada, Tenise and Helen who were outstanding... More 

Was this review helpful? Yes
Pfranzone, General Manager at Millennium Maxwell House Nashville, responded to this review

Thank you for helping to make the Millennium Maxwell House be a better place. We are logging and addressing these issues while still providing the most enjoyable experience to our guests, and keeping the most competitive rates. We pride ourselves on our guest satisfaction and appreciate your feedback. Hope to see you again soon. Kind Regards, Patrick More 

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