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Red Roof Inn Nashville Fairgrounds

2.0 of 5
4271 Sidco Drive, Nashville, TN 37204
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Red Roof Inn Nashville Fairgrounds
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Red Roof Inn Nashville Fairgrounds
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137 reviews from our community

Traveler rating
    37
    33
    20
    15
    32
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27
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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1 review
1 of 5 stars Reviewed 3 weeks ago

At first things seemed fine. The room was decent at first look. Later there were hairs found in the towels. Thermostats that didn't work, no bathroom fans. I checked my bank account and I was charged twice. When I went to the desk to ask and was treated with rudeness. I spoke to the owner who was polite and apologetic.... More 

Was this review helpful? Yes
RedRoof1, Guest Relations Manager at Red Roof Inn Nashville Fairgrounds, responded to this review

It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. Your satisfaction is most important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The rooms here have been newly renovated and are beautiful and very clean! The staff at the front desk was super friendly and beyond courteous. The room rates are also very affordable. I will definitely stay here for my next trip to Nashville!

Was this review helpful? Yes
RedRoof1, Guest Relations Manager at Red Roof Inn Nashville Fairgrounds, responded to this review

Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you enjoyed your stay and our newly renovated rooms. Thank you so much for your compliments, rating and review of our room rates and high housekeeping and hospitality standards. We hope that your next visit will... More 

Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 14, 2015

Had reservations for this place, pictures didn't look bad. Got there lobby stunk, room smelt like mold and mildew. Paper coming off walls and walls were discolored. Bed was NASTY! after being in room for 5 minutes decided we were not going to put ourselves though that. Went to desk ask for refund, which I can commend them on that... More 

Was this review helpful? Yes
RedRoof1, Guest Relations Manager at Red Roof Inn Nashville Fairgrounds, responded to this review

Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay for 5 minutes in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We thank you very much for letting us know so that we can... More 

Peterborough
Contributor
12 reviews 12 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 2, 2015

We always stay at RR because of their pet policy. We paid top price for this very tiny somewhat run down room. Holes in wall no face plate on a rusty thermostat. Difficult to handle taps in the bathroom and noise from the heating system. Our explanation was that our room had not been renovated as yet so please come... More 

Was this review helpful? Yes
RedRoof1, Manager at Red Roof Inn Nashville Fairgrounds, responded to this review

It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I do thank you... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 1, 2015

This place is absolutely repulsive. Dirty rooms, bad service, overall a horrible hotel. There was marks on the curtains, dirt and grime on the microwave/fridge, and unknown yellow stains in the bathroom. If you have sanity, do not stay at this hotel!!!!!!!

Was this review helpful? Yes 1
RedRoof1, Manager at Red Roof Inn Nashville Fairgrounds, responded to this review

I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. Thank you though for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 25, 2015

Staff was extremely friendly and helpful. Bed was comfortable. Stay on the renovated side. We stayed in 310. Nice clean spacious room. However, this has got to be a horrible location for a hotel. It's backed upon the interstate with a train yard directly across the street. Don't forget to bring ear plugs and you'll be ok!

Was this review helpful? Yes 2
RedRoof1, Manager at Red Roof Inn Nashville Fairgrounds, responded to this review

We strive to give you a wonderful experience, and I am very happy to discover that you enjoyed your stay; though I regret to hear that you weren't thoroughly impressed with the location of our hotel. I do apologize for the inconvenience that you encountered, though I'm very glad that this did not detract too much from your overall experience.... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2015

I have a business in Nashville and on 02/16 at the worst snow storm I've ever experienced I needed to find a place for my employees just to spend the night so they won't risk themselves driving home at the heavy snowed roads and getting back to the office in the morning with even worse road conditions. I was so... More 

Was this review helpful? Yes 3
RedRoof1, Manager at Red Roof Inn Nashville Fairgrounds, responded to this review

We are overjoyed to discover the positive impression we made with our service and hospitality. We want you to feel like family and if our staff is making you feel this welcomed and at home, then we know we're doing our job! Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional... More 

Minooka, Illinois
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 2, 2015

Needed a quick cheap place to stay at the last minute. Very friendly office staff helped me get a room. Room was older and wallpaper peeling with an old box tv, but the bed was very comfortable and it was a clean room. Definitely no frills but served purpose for a good rest.

Was this review helpful? Yes 1
RedRoof1, Manager at Red Roof Inn Nashville Fairgrounds, responded to this review

We appreciate your feedback about your recent experience in our hotel. We appreciate that you have taken the time to let us know how you perceived our accommodations. We hope to see you again and that you'll finally be truly impressed with our improvements. Thank you again for your review! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2015

This is by far one of the greatest hotels I've been to in Nashville. It was extremely clean and cozy. The staff was amazing with great customer service and I would recommend this hotel to anybody staying in Nashville.

Was this review helpful? Yes 1
RedRoof1, Manager at Red Roof Inn Nashville Fairgrounds, responded to this review

We are overjoyed to discover the positive impression we made with our service and hospitality. It means so much to us to hear of the success of our staff efforts to provide a comfortable and accommodating experience. We hope that your next visit will be another five star experience. More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 18, 2015

We were in a renovated room, which was fine. The room was clean and the bed was comfortable, the pillows were still old and flat though. We had a room at the back of the hotel which was a little loud but not much of an imposition. What killed our visit to this hotel was the staff. The main issue... More 

Was this review helpful? Yes 1
RedRoof1, Manager at Red Roof Inn Nashville Fairgrounds, responded to this review

I am sorry for any rudeness or insult that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff courtesy issues.... More 

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