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BEST WESTERN PLUS Music Row

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1407 Division Street, Nashville, TN 37203
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BEST WESTERN PLUS Music Row
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855 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Music Row
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Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 15, 2013

We are traveling across the US and we have stayed at different hotels in each city to see which is the best. We booked this hotel on the internet and arrived to find the booking had not come through. This is when the experience became a pleasant one, the staff were apologetic and went out of their way to accommodate... More 

Was this review helpful? Yes 2
bwmusicrow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear Grahamfamily2010, We really appreciate your business. It was a pleasure to have you spend time with your family in Nashville and most of all, our hotel - The Best Western PLUS Music Row. We provide the best front desk service and also have a concierge team of well trained staff who can give you information about all the sights... More 

Worthing, West Sussex
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 15, 2013

This hotel was about 30-40 minutes away from 'the action' on Broadway but that was OK, we had an enjoyable time and would recommend it if you were looking for a reasonably priced clean and comfortable hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwmusicrow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear Squishyfishy, Thank you for your feedback. We are not too far from the Downtown district. Thank you for choosing us over the other hotels in downtown. I am glad you had a memorable and enjoyable time with us in Nashville. I hope to see you stay with us again in the future. Thank you, Nathan More 

Chicago, Illinois
Top Contributor
56 reviews 56 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 15, 2013

A group of 8 (2 rooms) stayed here for a long weekend. We chose it based on the price and reviews. The staff is incredibly friendly and helpful. The rooms had comfortable beds, decent side mini fridge and we're clean. Breakfast was sufficient in the morning. Though this hotel is not in downtown the location is great. Quick cab ride... More 

Was this review helpful? Yes
bwmusicrow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear Lissam151, thank you so much for your kind review. Feedback on our service provided to you and the product is always welcome. These help us work on our gray areas and help up raise the bar to provide a better hotel experience to all our future guests. We do make sure that our staff is all well trained and... More 

jlp1985
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 14, 2013

Stayed here on a girls' trip with 3 of my girlfriends (~28 years old). We all stayed in one room and it was fine. We worked out a showering schedule and worked out nicely. It's walking distance to the bars in mid-town and about a mile to downtown. They have a free breakfast buffet in the mornings- however, we all... More 

Was this review helpful? Yes
bwmusicrow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear jlp1985, it was a pleasure to have you stay with us on your recent visit to Nashville. You are very right about our hotel. The only hotel in all of Nashville METRO on a BUDGET is Best Western Music Row Hotel. We have all the amenities for our guests and make them feel at home when they are away... More 

Upstate NY
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 14, 2013

Check in was quick and the staff was wonderful. The room was clean and cheery which is a plus. The location was awesome within walking distance to the Ryman, Grand Ole Opry and many other attractions. I would highly recommend this hotel. They have a lot of info on what is do and see and a bus to take you... More 

Was this review helpful? Yes
bwmusicrow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear debUpstateNY, we are very delighted to hear such kind and positive feedback about our property. it was our pleasure to have you stay with us recently. There is no other way one could summarize in a nut shell, about our property, like you did. We have the world famous Tempur-pedic mattresses, along with 40 inch LCD Tvs, microwaves and... More 

Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 14, 2013

Stayed here 2 nights in October in a twin queen room. Staff were extremely welcoming & helpful throughout our stay. Our room was great - very clean and well appointed. Location to down-town was good with easy access to cabs. This hotel is worthy of 'Plus' status and we would certainly recommend it to our friends.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwmusicrow, Public Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear Trip Advisor Member., thank you very much for your wonderful comments about our hotel. We are very close to the entertainment area. We are well connected to the heart of music city with cabs. The cabs are always available and to and from the hotel. Two blocks from our hotel property, we have a bus that is operated by... More 

Reno, United States
1 review
3 of 5 stars Reviewed October 14, 2013

Price was decent, breakfast was good and a plus, room needed upgrade and was really dated. Bedding and linens were pretty much wore out. Staff was helpful and did know Nashville. You will need to drive to the entertainment area (or take a cab).

Review collected in partnership with Best Western

Was this review helpful? Yes
bwmusicrow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear Robert B, thank you very much for your review. I understand that we are an older and dated hotel. Our product is much better than any other product in downtown. We have a team of wonderful staff who male sure that you enjoyed your stay and also care to see you return to town and stay with us again.... More 

Toronto, Canada
1 review
3 of 5 stars Reviewed October 14, 2013

This is an average ** hotel with good value during the weekdays. It is way overpriced on a Friday/Saturday. This hotel is an $8.00 cab ride from downtown, a 20 minute walk from the Bridgestone Arena, 25 or more to the bar district on Broadway. The hotel looks old and room decore also appears old and dated. Parking was free.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwmusicrow, Public Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear Brian G, We appreciate all your comments and feedback about our hotel property. I agree with you on everything that you have mentioned. We are a very good 20 minute walk into downtown or a $ 8 cab ride. We also have a metro bus that operates at no extra cost, from very close to our hotel. Rates are... More 

Clermont, Florida, United States
Contributor
19 reviews 19 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 12, 2013

the hotel was very conveniently located, clean, staff was very friendly and helpful!!!! very short distance to everything in Nashville!!!! beds were excellent, we enjoyed our stay very much, definitely will be back next year!!!!

Was this review helpful? Yes
bwmusicrow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear Diana R, thank you very much for choosing to stay with us on your recent trip to Nashville. Nashville has improved manifold with its diverse presentation of music venues and for attracting people from different parts of the world. Nashville, unites different cultures, peoples from different ethnicity and walks of life under one Global Language - Music. Best Western... More 

Jackson, United States
2 reviews
5 of 5 stars Reviewed October 12, 2013

We arrived at 11 am for check in. We knew we were early. The manager himself talk to us and informed us that wiithin 30 minutes room will be ready. He also suggested we can eat the complementary breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwmusicrow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear Arron H, thank you very much for choosing to stay with us on your recent trip. We believe in making our customers happy at any cost. We are the only hotel that is flexible with our guest requirements, like Early check ins, Storage of bags, Calling of cabs ---- all these for no extra charge. We prefer in seeing... More 

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