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BEST WESTERN PLUS Music Row

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1407 Division Street, Nashville, TN 37203
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BEST WESTERN PLUS Music Row
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BEST WESTERN PLUS Music Row
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782 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Roswell, Georgia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We've stayed here twice when visiting my son at college. It apparently has been relatively recently renovated, so seems in very nice condition. It's clearly not a high end hotel, but is an excellent choice for convenient, reasonably priced lodging. The front desk staff was very helpful and the room, etc. was very clean and well appointed (large flat screen... More 

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toronto
Contributor
19 reviews 19 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The room and staff at the hotel both met my expectations. Breakfast was very good, it had hot and cold options including do it yourself waffles! The hotel was about a 20 minute walk to the honky tonks. Most of the bars in the area of the hotel were not busy or closed mid week.

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Tiptonville, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very good hotel in a great location. Had problems with the shower, no hot water, so desk clerk immediately moved us to another room. Great service. Recommend staying at this hotel and will stay again in the future. Easy access to downtown Broadway and hotel provided shuttle service to downtown area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPLUSMusicRow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear Gregory P, thank you for your wonderful review. I sincerely apologize for the mishap with the shower on the evening of your stay. I am glad we were able to fix the issue. Thank you very much for your patience. We do accept any reviews or views about our property to ensure better service to our future guests. Thank... More 

Albany, New York
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What a clean beautiful place. Beds were fabulous,room was spotless. Staff was efficient and friendly. One of the best breakfast buffets thaI have I have had and it was meticulously maintained. Kudos to the staff.

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BWPLUSMusicRow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear keywestmama24, thank you very much for choosing to stay with us on your recent visit to Nashville. It was our pleasure to have got the opportunity to serve you. We are happy to hear that you enjoyed the hotel thoroughly. Thank you once again for your patronage and look forward to serving you better the next time. Thank You,... More 

Knoxville, Tennessee, USA
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 3 nights over extended weekend. First, the best: location. Not right downtown, but next door to "The Gulch" and its bus stop for Nashville's downtown bus "green" bus loop. One minute from I-40 access, mere minutes from The Parthenon. Excellent location. Next, the atmosphere: staff very courteous, very helpful, very friendly, truly made you feel like a guest. Bed... More 

Was this review helpful? Yes 1
BWPLUSMusicRow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear check-then-go, thank you very much for the elaborate and detailed review about our hotel on Tripadvisor. You have mentioned everything about our hotel and have left very little room for us to talk about it. However, this gives us an opportunity to thank you for the patronage, the support and a wonderful eye for detail. I consider this another... More 

Lexington, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed here for the SEC tournament. Room was great. Beds were comfortable. Breakfast was sub-par. Kind of tasted like cardboard. I would recommend it though. You can't beat the location. Downtown is about 2 miles away and a very cheap cab ride.

Review collected in partnership with Best Western

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BWPLUSMusicRow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear Anthony S, thank you very much for reviewing our hotel on Trip Advisor. It was our pleasure to have served you during one of the busiest weekends in the City. Apologize for the breakfast not suiting your standard. We would love to hear from you and make changes accordingly so it doesn't happen the next time you are here.... More 

Bolivar, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Great location, but overpriced. It used to be a great place to stay, but no longer. Overpriced for what you get. Bathroom was too small (husband banged his elbows while using mirror), shower curtain was torn and the bathroom had been painted, but not completely.

Review collected in partnership with Best Western

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BWPLUSMusicRow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear Pamela P, thank you for your wonderful review. The prices of any hotel depends primarily on the location and then the events in town rare accountable for them. I apologize for the inconvenience during your stay. We still look forward to seeing you stay with us again in the future thank you, Nathan More 

Duluth, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose Music Row for our first "get-away/music trip" to Nashville because of the value, location, and past experiences with Best Westerns. We enjoyed our stay immensely. Initially, there was a mishap with the reservation. I had called to check the weather and how it might affect our reservation (possible flight delay due to ice conditions) and was told our... More 

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BWPLUSMusicRow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear LRPeterson, thank you so very much for your wonderful review. I am very pleased to hear that you enjoyed your stay and I also was much more delighted to have been able to make the reservation again in March. I have also got the same room reserved for you so you would feel at home when you come back.... More 

Orangeville, Canada
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had a very pleasant stay. The staff were wonderful. The location was perfect. Lots of restaurants and only $8.00 taxi to the strip. Nashville is a fun city and we would go back again. We would recommend this hotel to our family and friends.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BWPLUSMusicRow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear Paul B, thank you very much for your review about our hotel. We are very happy to hear that you did enjoy your stay with us on your recent business trip. We are thankful to the wonderful network of the taxis and cabs that are always available around the hotel premises. We are thankful for the services offered by... More 

San Clemente, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The rooms has this characteristic odor of a urine. Even in the outside of rooms you can smell them. Tried to complain and they gave us a spray to diffuse the smell???? $$$ you pay is not worth the stay. The breakfast they provide is awful and selection very few. The services in the "free breakfast" they offer was very... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwmusicrow, Public Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear Evelia D, thank you for bringing to our attention about the hotel. You stayed here for 5 days and always mentioned that everything was okay. We could have taken care of the Issue right then, had you mentioned on your trips back and forth the front desk. I would like to apologize for your inconvenience and hope we could... More 

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