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BEST WESTERN PLUS Music Row

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1407 Division Street, Nashville, TN 37203
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BEST WESTERN PLUS Music Row
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1,053 Reviews from our TripAdvisor Community

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Toulouse, France
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW via mobile

very tired hotel! not a best western std. rooms smelled of disinfectant... bathrooms had mildew around the tile, cable intermittent. i stayed there for convenience (location), but would not stay there again. lots of choices around the area. breakfast room has zero charm, not to speak of the food. all in all, disappointing for a best western. one gets the... More 

Helpful?
Thank rudiger-frank
BWPLUSMusicRow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear Rudiger-rank, Thank for staying with us on your trip to Nashville. I am very sorry to hear that you did not enjoy the accommodations . We are working with a world class designer and trying to get some brighter and more lit up rooms with better lighting fixtures,new breakfast look and better quality of the rooms overall . We... More 

Buffalo, New York
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I found the hotel to be very good. It was a bit of a hike to Broadway, but we did twice. I would not recommend the walk for everyone, we cabbed it back one of the nights that we were there and the cost was reasonable. Breakfast was good and there are restaurants in the neighborhood that were a close... More 

Helpful?
Thank RS F
BWPLUSMusicRow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Thank you very much for choosing to staying with Best Western PLUS Music Row. We are very happy to hear that you enjoyed your stay and the service and we look forward to serving you again in the future. Guest Relations Manager More 

Holyoke, Massachusetts
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Courteous staff, clean room and excellent breakfast. Good parking. About a mile walk to the bars but easy and appears safe. Price around $140 is worth it for the proximity to incredible music. The woman who was responsible for the breakfast was delightful. Since I'm on the bacon diet, Twas happy to see an ample supply.

Helpful?
Thank sullyboxer
BWPLUSMusicRow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear Sullyboxer, Thank you choosing to stay with us on your recent visit to Nashville. We are very happy to hear that you enjoyed our competitive prices, comfortable beds and also the nice spread at breakfast. We look forward to seeing you here in Nashville again soon. Thank you, Guest Relation Manager More 

Blairsville, Georgia
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

very tired bad linens and it smelled very noisy and run down ok looking breakfast was average and the staff did not seem friendly I still don't know how this hotel received a plus rating I would not have I have stayed in much nicer and cheaper best westerns

Review collected in partnership with Best Western

Helpful?
Thank Kathy K
BWPLUSMusicRow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear Kathy, I apologize for not being able to meet your expectations during your recent stay with us. We will request you to give us one more chance to make things right. And we hope to serve you better during your next stay with us. Thank you, Guest Relations manager More 

Edwardsville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Price to value is terrible. There are better choices nearby. Although only ~1 mile from downtown, this hotel needs to change price to match up with quality or greatly remodel. The rooms are very old and run down. You can hear everything in the hotel from the rooms. People are nice and it is close to downtown, but the hotel... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Rhett H
BWPLUSMusicRow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear Rhett, Thank you for your time in reviewing our hotel. We apologize for not meeting your expectations, We are going through a bunch of renovations in the property since we have other guests who mention about the rooms being a little out dated and old. I would sincerely apologize for the inconvenience caused. The rates were a little high... More 

miami, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Had a great time. I enjoyed the hotel. The staff was friendly and helpful. The breakfast was decent. While I was there I ate at DeSano's Pizza Place which was excellent. I did feel that the coffee offered in the reception area was never fresh. Great location overall. I would stay at that hotel again!!!

Review collected in partnership with Best Western

Helpful?
Thank Nadege P
BWPLUSMusicRow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear Nadege, Appreciate you writing to us about your stay, glad to know you will be visiting us again! Sorry! that the coffee was cold , we do change the coffee every 3-4hrs , so may be they were about to change the pot when you came to get it. Good we have another pizza place to recommend to our... More 

Port Austin, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This motel is typical of the excellent accomodates provided by the Best Western folks. It is clean, the room was excellent, and the staff was friendly and helpful. We have stayed at this location in the past when in the Nashville area and will do so again.

Review collected in partnership with Best Western

Helpful?
Thank Larry S
BWPLUSMusicRow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear Larry, Thank you for choosing our hotel for your stay , we take pride in our staff all of them are the best from breakfast , maintenance, housekeeping and the front desk without this crew we could not have made it possible. Hope to see you soon. regards, Guest Relation Manager. More 

Vernon, N.Y.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have been staying at this Hotel for the last 3 yrs. , on every trip we take to Nashville Tennessee! It is convenient, the staff is always very friendly and welcoming! My son and I love to come to Nashville because we are Country Music lovers from Syracuse, New York!This is the best Hotel for area and price!! We... More 

Helpful?
Thank Carol6386
BWPLUSMusicRow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Hi Carol, We are so glad to here that you have been with us for the past 3 yrs and making out hotel your home when in Nashville. We always love to have our repeated guest stay with us and we try our best to make you feel at home. Thank you for choosing us for your stay , we... More 

North Grafton, MA, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was only staying a couple of nights here and wanted a hotel close to the action downtown, but also within allowable per diem rates since this was a business trip. The Best Western Plus Music Row was a real good location (15 min walk to lower Broadway, $6 taxi ride, or free bus until about 11:00PM). The lobby area... More 

Review collected in partnership with Best Western

Helpful?
2 Thank James P
BWPLUSMusicRow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear James, Really appreciate you writing about you stay with us, as you mentioned we are very close to downtown 15 mins and $6 - $10 cab ride and of course the free green line bus very convenient public transportation to downtown. We are trying our best to keep up the interior of the rooms updated , always working on... More 

2 reviews
2 of 5 stars Reviewed 5 weeks ago via mobile

I was very disappointed in the way they do not honor their 100% low price guarantee. I booked a room for $110 for the night. I then spotted a lower price band called BW. They told me to submit the claim form, which I did. The next afternoon, I receive a denial I receive a notice stating my claim was... More 

Helpful?
Thank Michael L
BWPLUSMusicRow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review

Dear Michael, We sincerely apologize for the misunderstanding about the rates, and appreciate your feedback about the hotel. In Future if you are looking for the lowest rate please call the hotel directly to make your bookings as we offer the best lowest rate for our customers and the rate is negotiable and we are very flexible with any changes... More 

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