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DoubleTree Suites by Hilton Hotel Nashville Airport

3.0 of 5 2424 Atrium Way, Nashville, TN 37214
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DoubleTree Suites by Hilton Hotel Nashville Airport
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DoubleTree Suites by Hilton Hotel Nashville Airport
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520 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for DoubleTree Suites by Hilton Hotel Nashville Airport
See the most recent reviews
Alpine, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Just a quick night. I selected the hotel for its convenient location and free ride from the airport. Everyone was friendly. The outside air was cold and I had to keep turning the room temperature up then woke up in the middle of the night too hot. I would have adjusted that if I had been there a second night.... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Thank you so much for selecting our hotel for your quick overnight stay in Nashville. Our hotel is very convenient to the airport and other venues so we are thrilled that we met your needs on this visit. We would love to see you again. More 

USA
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Was unexpectedly laid over at BNA due to delayed flights and stayed at this doubletree. The hotel is really fine to stay at and is probably much better than some of the other hotels in the vicinity but it needs to be renovated. The hotel is very tired. Decor is very dated and worn. Not to Hilton standards.

Was this review helpful? Yes 1
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Thank you for choosing to stay with us and for providing us with valuable feedback. We recently began addressing the condition of our suites and have installed all new carpets and drapes. This year, we will be changing out all of the furniture and begin work on all the bathrooms and wall vinyl. While this process will take about 12-months,... More 

Boaz, Alabama
1 review
5 of 5 stars Reviewed January 23, 2015

Very nice! Clean, friendly, good cookie! I would definitely stay here again. it was well worth the money. you do have to drive a few miles to eat somewhere besides the hotel because nothing is close by.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Thank you so much for staying with us and for sharing your feedback with the Trip Advisor community. While we are not within walking distance to many venues, we do have complimentary shuttle service within a 5 mile radius which will get you to shopping and restaurant destinations. Apart from that, we are glad you enjoyed your stay and we... More 

Woodridge, Illinois
Top Contributor
118 reviews 118 reviews
25 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed January 22, 2015 via mobile

We arrived late evening following a flight from Houston. First impression of lobby was inviting and checkin greeting was friendly. The layout of the room was nice but it looked "tired" and would benefit from a renovation. Location is not real close to the airport and about a 15 minute ride in our rental car. The breakfast buffet was pricey.... More 

Was this review helpful? Yes
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

We’re sorry we didn’t provide the quality of appointments and condition your have come to expect from DoubleTree. We apologize for the tired look of the suite and know that our plans to renovate this year will certainly address the concerns you pointed out. If you return to our area, we hope you’ll stay with us again and give us... More 

Nashville, Tennessee
Contributor
13 reviews 13 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2015

This is a great hotel for a smaller one. Close to airport, Opryland area, and not too far from Downtown. Clean with very friendly staff. The rooms have always been immaculate on my stays with fresh bedding, coffee area in room and refrigerator. The restaurant onsite offers a great meal and alcoholic beverages. Elevator close to lobby and easy to... More 

Was this review helpful? Yes
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

As a repeat guest, we always value your feedback and in particular, your continued choice in selecting our hotel when in Nashville. Thank you for reaching out to the Trip Advisor community to post your experience and we are thrilled that once again you found everything to be excellent. We look forward to serving you again. More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed January 15, 2015

I needed a quick place to stay and I am glad I chose the DoubleTree Suites. Excellent suite with two large rooms for minimum points. Would definitely stay there again! They took extra care to put me near the elevators for a quick early morning checkout. The den felt like my living room!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Thank you for taking the time to share your experience with the Trip Advisor community. Our team strives to meet and exceed on guest requests and we are delighted to have earned your endorsement. We hope to see you again on your next quick trip or extended stay when visiting Nashville. More 

Louisville, Kentucky
1 review
3 of 5 stars Reviewed January 14, 2015

The whole reason I choose this hotel was for the indoor pool because my 3 yr old loves to swim. The pool area was extremely cold when I went to check it out. I asked the front desk staff if they could turn up the heat and she said she would have maintenance look into it. I also informed her... More 

Was this review helpful? Yes
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

We are so sorry to hear your family was disappointed in the comfort and appointment of your guestroom, and in particular the pool area. We strive to provide quality service and accommodations to each of our guests and we will use your comments as we continually evolve to best meet this standard moving forward. We have shared your concerns with... More 

Sunrise, United States
1 review
5 of 5 stars Reviewed January 12, 2015

We searched the net for a last minute place to crash during our trek from FL to CO ... This place had good ratings especially compared to one just around the corner. I was pleased with the service and accommodation and would recommend it.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

We are glad that your mobile search lead you to us and that the social media feedback had merit in your decision to choose us. We are thrilled to have earned your recommendation and thank your for taking the time to post your experience on Trip Advisor. Please consider us again on your next big adventure. More 

Belleville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed January 7, 2015

**The staff was professional, courteous and friendly. Problems were addressed and corrected right away... best service time I've ever seen **The rooms have some age on them, especially notable in the bathroom area, but are clean and well apportioned. My only notes would be a lack of drawers... There were only the 2 in the nightstand; and the divider between... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Thank you for taking the time to post a detailed comprehensive review of our property. We have put a tremendous amount of time into emphasizing meeting guest requests and we clearly exceeded in area. Regarding issues that should have been correct or addressed to begin with has been the basis of our extensive follow up with our team members. We... More 

Orlando, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 7, 2015

Accommodations are spacious, clean and well maintained. The quality of the food from the room service menu is horrible; plus what they bring you may not match what is in the menu. We only ate in the hotel because we arrived late from an all day automobile trip and were to tired to go out. Should have gone out!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

We're glad that you found our guest rooms clean and comfortable and appreciate you sharing your candid feedback with us. We're disappointed to hear that room service was not up to par and have shared your comments with our dining staff. We hope that you'll consider giving us another chance to serve you for a great experience. More 

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Additional Information about DoubleTree Suites by Hilton Hotel Nashville Airport

Address: 2424 Atrium Way, Nashville, TN 37214
Phone Number:
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree Suites by Hilton Hotel Nashville Airport 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Doubletree Hotel Nashville Airport
Doubletree Nashville
Hotel Style:
#17 Romantic Hotel in Nashville
#31 Family Hotel in Nashville
#35 Business Hotel in Nashville

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