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DoubleTree Suites by Hilton Hotel Nashville Airport

#45 of 151 Hotels in Nashville
Certificate of Excellence
3.0 of 5
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2424 Atrium Way, Nashville, TN 37214
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DoubleTree Suites by Hilton Hotel Nashville Airport
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Ranked #45 of 151 Hotels in Nashville
Certificate of Excellence
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563 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
27 reviews 27 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is rather dated and in desperate need of updating and remodeling. The rooms are nice, but starting to fall into the need for updating because stuff is really showing signs of wear. The hotel staff is very friendly and accommodating and they go out of their way to try and take care of the customers. The in house... More 

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Carneys Point, New Jersey
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just checked in last night for a 2 day stay with my mom to tour Nashville. Upon checkin, a wonderful sweet lady named Tammy greeted us so warmly. There is a pool; indoor and outdoor, a bar and a restaurant on site. Cozy bed; very clean rooms. Will stay here again; already raved to my husband that we will be... More 

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Saint Louis, Missouri
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

I stayed here with a couple of girlfriends for a catch up weekend on our lives. This place was fabulous. Quiet, comfortable, great accommodations. Great breakfast, great direction, centrally located. No hear any airport noise, although it is close. I'd recommend this place to anyone. Family, business or personal travel

Was this review helpful? Yes 1
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Thank you for sharing your excellent experience with others in the Trip Advisor community. We appreciate your business and are delighted to have earned your loyalty. Thank you for your staying with us and we look forward to serving you again soon. More 

Green Bay, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Attempted to check-in but unable to tolerate the odor, mold on walls and ceiling, dirty carpeting and dirty furniture, slanted floor. Brought to attention of front desk, given another room which upon inspection had similiar issues. The front desk indifferent to the issues. We requested assistance to move to the Embassy Suites, which is truly a four star hotel. The... More 

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geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and will make every effort to be sure our rooms meet the... More 

St. Louis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Nashville Doubletree Suites is both convenient and quiet. The quality of the suites is unmatched for the price. The staff is professional and courteous. My business will have me traveling to Nashville for the next few years, and I will always stay at this hotel when visiting Nashville for business or pleasure.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Thank you for sharing your excellent experience with others in the Trip Advisor community. We appreciate your business and are delighted to have earned your loyalty. Thank you for your staying with us and we look forward to serving you again soon. More 

Seminole, Oklahoma
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We love Double Tree hotels and as always this one was nice but it's not arranged well at all - the elevators are completely down at the end of the hall - so if your on the 3 rd floor drag luggage a long way- get on elevator - get off and then drag down another long hall to get... More 

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geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

We appreciate you loyalty to DoubleTree and for sharing your feedback on Trip Advisor. While it is hard to address the physical foot print of the hotel, we do focus on service and hospitality and appreciate your positive comments in those actionable areas. We hope that despite the location of our two elevators, you will give a try again. More 

Union, Missouri
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is one of the least expensive and nicest suites in Nashville area. It's 15 min from downtown and nestled in a woodsy corner. Beautiful landscaping, friendly staff, and the indoor pool was the perfect temp. The only downside is we saw dinner room service literally sit outside someone's door from dinner time to at least our checkout time around... More 

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geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Thank you for your endorsement of our hotel and for point out areas for us to continually improve. I have spoken with our management team as this circumstance was clearly preventable and identifiable and we definitely have re-visited our procedures for preventing this in the future. Thank you for bringing this to our attention and we hope to be able... More 

Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I've stayed here twice and the second time was only because I was comp'd from my first stay in hopes it would be better. Both times I stayed in a large unit with a dividing door. This are pointless, there's no lock to keep them shut and the won't stay closed on their own. In other words, there's no privacy... More 

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geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. More 

Lawton, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Room and location were excellent. Away from the hustle of downtown but close to the attractions we had planned to see. Maid service left a little to be desired as far restocking room with a amenities such as drinking glasses, ice liners and laundry bags. Bistro was slow to wait on you but food was good.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Thank you for choosing to stay with us and for providing us with valuable feedback. In response to your feedback, I met with our Housekeepers and shared your observations with them and the Executive Housekeeper. These details point to a need for more intensified training and inspection follow up and we appreciate the directed focus of your comments. Thank you... More 

Chattanooga, Tennessee
Top Contributor
214 reviews 214 reviews
24 hotel reviews
163 helpful votes 163 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my second stay at this hotel and I was even happier the second stay. I could not think of one negative thing to say about the cleanliness of this hotel. It was spotless. The beds were very comfortable and I am picky about beds. The pool area was very clean. We used the indoor pool and were pleased.... More 

Was this review helpful? Yes
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Thank you so much for returning to stay with us and we are delighted that our service consistency earned another endorsement from you. Your review was very detailed and gave us an opportunity to share what you liked best with our team members. Thank you again for your excellent comments and for choosing us again on your recent travels to... More 

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