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Holiday Inn Nashville-Vanderbilt (Downtown)

3.0 of 5 2613 West End Avenue, Nashville, TN 37203
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Holiday Inn Nashville-Vanderbilt (Downtown)
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Holiday Inn Nashville-Vanderbilt (Downtown)
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532 reviews from our community

Traveler rating
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    230
    77
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    19
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Broken Arrow, Oklahoma
1 review
2 of 5 stars Reviewed 1 week ago

First, they put me in a room next to the elevator which was extremely noisy when it operated. When I called down at 4 am to get another room they were very rude and defensive. Second, I asked them to schedule a cab for me. They said the could not reach the cab company. I booked the cab at the... More 

Was this review helpful? Yes
NKeiser, Director of Sales at Holiday Inn Nashville-Vanderbilt (Downtown), responded to this review

Greetings from Nashville. Thank you so much for letting us know your thoughts regarding your recent stay! We pride ourselves on providing a safe, comfortable, and enjoyable experience for all of our guests – including yourself. With that said, our Guest Service Manager, Britney Zanders, would like to discuss your experience with you personally. Please email her at Britney.Zanders@ihg.com at... More 

Ankara, Turkey
Contributor
16 reviews 16 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We received some nice service at this hotel, and the bed was very comfortable. However, the amount of renovation work still underway at the hotel is extensive enough that they probably should have just shut down the hotel for a couple of months. We didn't get our money's worth, given all the obstructions, detours, workers in the hallway, drilling in... More 

Was this review helpful? Yes 2
NKeiser, Director of Sales at Holiday Inn Nashville-Vanderbilt (Downtown), responded to this review

We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel was unable to meet your expectations during your stay. We appreciate you bringing your concern to our attention... More 

Hiawatha, Iowa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel with a group of 14 people. We wanted to be able to arrive in town and walk everywhere. This hotel allowed us to do that. There was a great breakfast buffet everyday. Hotel was clean and nice. Would definitely stay here again.

Was this review helpful? Yes
NKeiser, Director of Sales at Holiday Inn Nashville-Vanderbilt (Downtown), responded to this review

Thank you for choosing The Holiday Inn West End Vanderbilt as host for your recent visit to Nashville and taking the time to share your experience. We are delighted to hear that you enjoyed your stay overall. It is my hope that you will consider The Holiday Inn your hotel of choice when traveling to Nashville. We look forward to... More 

ALLIANCE
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Holiday Inn is being renovated and it looks like it's really going to be nice when it's done. We had to use the rear entrance because the front was all blocked off because they were replacing the flooring. We stayed on the 8th floor and there were several rooms that were being renovated on our floor and during the... More 

Was this review helpful? Yes 2
NKeiser, Director of Sales at Holiday Inn Nashville-Vanderbilt (Downtown), responded to this review

Thank you for your review. Our renovation is almost complete. Our restaurant has been moved to their new location. The majority of our rooms are complete, and all of our guests will be in new rooms. We would love for you to come in and see our finished renovation. Again, thank you for your review. More 

Senior Contributor
34 reviews 34 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Holiday Inns are somewhat like McDonalds, all the same regardless of where you go. Well.....wait a minute. I man not be correct about that. I just recently stayed at Holiday Inn Express in Downtown Nashville on a business trip. Not normally my hotel of choice but when traveling to Nashville this one will be. Why? Well, the facility is fine,... More 

Was this review helpful? Yes
NKeiser, Director of Sales at Holiday Inn Nashville-Vanderbilt (Downtown), responded to this review

Thank you for your review. More 

Columbia, South Carolina
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is in a great location across from the park and backs up to the Vanderbuilt University football stadium. Easy to find and get in and out. However, they are remodeling. I stayed in a remodeled room and it was nice. The remodeling has the front door closed and the place smells like paint in the halls but not... More 

Was this review helpful? Yes
NKeiser, Director of Sales at Holiday Inn Nashville-Vanderbilt (Downtown), responded to this review

Thank you for your review. As you mentioned, our renovation will be finished soon. We hope to see you again soon. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Lobby, under construction. Restaurant, under construction. Several floors, under construction. What a nightmare. Felt and treated like cattle. There was only one entrance and one exit. The temporary lobby sundry store did not have aspirin or even water during the stay. Only Midol which was fitting for some of the staff. The day management said they would do nothing for... More 

Was this review helpful? Yes 1
NKeiser, Director of Sales at Holiday Inn Nashville-Vanderbilt (Downtown), responded to this review

As you said, our hotel is currently under renovation, and should be finished by February 15, 2015. Our lobby furniture is arriving this week, and most of our sleeping rooms have been finished. I will share your comments with the appropriate departments. More 

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 22, 2015

Stayed here several times as daughter attended Belmont University. Great staff,free shuttle and parking,live music in the lounge almost every night. Near Vanderbilt,hospitals, restaurants,clean and quiet.

Was this review helpful? Yes 1
NKeiser, Director of Sales at Holiday Inn Nashville-Vanderbilt (Downtown), responded to this review

Thank you for taking the time to share your experience with The Holiday Inn Nashville Vanderbilt. We are glad to hear that your overall experience exceeded your expectations. We look forward to having you as our guest again very soon. More 

Libertyville
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 19, 2015

When I checked in I was informed the Lobby was under construction...no big deal. I was not informed that my room was by 2 rooms that were under construction. I wanted to sleep in the next day and it was impossible. At 9:00 am the saws, hammers, and other noises from the construction woke me up. This occurred for the... More 

Was this review helpful? Yes 2
NKeiser, Director of Sales at Holiday Inn Nashville-Vanderbilt (Downtown), responded to this review

We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel was unable to meet your expectations during your stay. We appreciate you bringing your concern to our attention... More 

Tennessee
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 18, 2015

Love the new renovations and the new furnishings. The staff are going beyond the call of duty with the transition. The only thing I wished the hotel would provide is a step to help us short folks get into those beautiful new beds. Keep up the great work. I will be back.

Was this review helpful? Yes
NKeiser, Director of Sales at Holiday Inn Nashville-Vanderbilt (Downtown), responded to this review

Thank you for taking the time and sharing your experience about the Holiday Inn Vanderbilt/West End. We truly appreciate your positive feedback and glad to hear that our team left a positive impression. We are looking forward to welcome you back on your next trip to Nashville. More 

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Additional Information about Holiday Inn Nashville-Vanderbilt (Downtown)

Address: 2613 West End Avenue, Nashville, TN 37203
Phone Number:
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Nashville-Vanderbilt (Downtown) 3*
Number of rooms: 297
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Also Known As:
Holiday Inn Nashville-Vanderbilt (Downtown) Hotel Nashville
Nashville Holiday Inn
Hotel Style:
#35 Family Hotel in Nashville
#43 Business Hotel in Nashville

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