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Guesthouse Inn & Suites at Vanderbilt

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1909 Hayes Street, Nashville, TN 37203
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Guesthouse Inn & Suites at Vanderbilt
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109 Reviews from our TripAdvisor Community

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Traveler rating
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    27
    26
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    24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (109)
  • Mar-May only
    (34)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (24)
All months
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've stayed at this Hotel since 2000. Always was Pleased!!! Always!!! Till yesterday and today. Things Have Changed there!!!!! And Not For The Better!!!!! Can't book ahead but 2mo., price might change according to what's going on in town!? NO more Wonderful Breakfast that's be there all these years!!! Suttle Van only from 7am-3pm. REALLY?????? This Hotel has Always been... More 

Was this review helpful? Yes
Theresa C, General Manager at Guesthouse Inn & Suites at Vanderbilt, responded to this review

Thank you for taking the time to share with us the problems that you had during your stay at our hotel. We strive to provide each guest with the most comfortable accommodations during your travels. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we... More 

Chicago, Illinois
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The beds were comfy and the free breakfast had an omlette bar. Overall, this was a fine place to stay. Located a little far from noisy strip, this hotel would have gotten four stars if they had a free shuttle to get around town.

Was this review helpful? Yes 1
Theresa C, General Manager at Guesthouse Inn & Suites at Vanderbilt, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I visited this hotel on a weekend trip to Nashville. The room was ok and clean, the problem was no parking and the Wi-fi does NOT work, only does in the lobby not in rooms. Saw several taking their devices to front desk showing the passcode didn't work- they just said keep trying.....The parking deck fills up so fast, you... More 

Was this review helpful? Yes 1
Theresa C, General Manager at Guesthouse Inn & Suites at Vanderbilt, responded to this review

Thank you for taking the time to share with us the problems that you had during your stay at our hotel. We strive to provide each guest with the most comfortable accommodations during your travels. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we... More 

Alabama
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 10, 2015

Chose this hotel for my niece's graduation from Vanderbilt University because her mom suggested it for the price and they had a room there. The room was extremely clean. The bathroom is probably the cleanest hotel bathroom I have ever seen. I loved that they did not have carpet down on the floor. The corridor outside the room did need... More 

Was this review helpful? Yes 1
Theresa C, General Manager at Guesthouse Inn & Suites at Vanderbilt, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It... More 

1 review
1 of 5 stars Reviewed May 8, 2015

207 had no outlet covers. 307 this was the sink. This is 407 with hair on toilet. Went to room 700 and peed at 4 am toilet flooded the floor. 5 rooms 3 days. The best thing they have is the friendliest guy that drives the shuttle.

Was this review helpful? Yes
Theresa C, General Manager at Guesthouse Inn & Suites at Vanderbilt, responded to this review

Thank you for taking the time to share with us the problems that you had during your stay at our hotel. We strive to provide each guest with the most comfortable accommodations during your travels. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we... More 

Pottsville Beach
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed April 30, 2015

We stayed for one night with a tour, our room was a great size but the smell was sickening, it was like someone died and they tried to cover it up with carpet sprinkle. The bathroom was filthy, they clearly need to have someone inspect the cleaners work, they have a bath mat that is permanently in the bath and... More 

Was this review helpful? Yes 1
Theresa C, General Manager at Guesthouse Inn & Suites at Vanderbilt, responded to this review

Thank you for taking the time to share with us the problems that you had during your stay in Nashville. Unfortunately I believe that you have us mistaken for another hotel as we are located in the Midtown area of Downtown Nashville. Our bedspreads were replaced last year with solid white duvets and we do not have carpet in our... More 

Boston
Level Contributor
74 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed April 21, 2015

I had to stay here because the few places i normally choose to stay at in Nashville were fully booked. The garage is like a dungeon and the hotel decor is dated. Rooms were OK at best. On checkout, they gave me the wrong receipt. This lead to billing headaches. I will never stay here again.

Was this review helpful? Yes 1
Reesam, General Manager at Guesthouse Inn & Suites at Vanderbilt, responded to this review

Thank you for taking the time to share with us the problems that you had during your stay at our hotel. We strive to provide each guest with the most comfortable accommodations during your travels. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we... More 

Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 20, 2015

I booked this hotel to stay at for a conference I was attending near by. What these reviews don't tell you is this hotel caters to patients needing a place to stay before or after surgeries at the near by VA hospital and Baptist hospital. On my second night I heard, through the paper thin walls, a poor gentleman vomiting... More 

Was this review helpful? Yes
Theresa C, General Manager at Guesthouse Inn & Suites at Vanderbilt, responded to this review

Thank you for taking the time to share with us the problems that you had during your stay at our hotel. We strive to provide each guest with the most comfortable accommodations during your travels. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we... More 

Nesbit, Mississippi
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed April 19, 2015

PROS: Hotel desk staff was friendly, rooms looked to be recently renovated CONS: Did not feel safe after dark coming in or out of this hotel despite cameras on the entrances, property not clean (stairwells had trash in them), no fitness center, breakfast minimal at best, wi-fi did not work most of the time and when it did the speed... More 

Was this review helpful? Yes 1
Theresa C, General Manager at Guesthouse Inn & Suites at Vanderbilt, responded to this review

Thank you for taking the time to share with us the problems that you had during your stay at our hotel. We strive to provide each guest with the most comfortable accommodations during your travels. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 19, 2015

For an international visitor in a hotel that advertises free wifi to hear that their wifi does not support Apple products was ludicrous. The General Manager seems to have little understanding of both technology and hospitality. Reception staff were, however, lovely.

Was this review helpful? Yes 1
Theresa C, General Manager at Guesthouse Inn & Suites at Vanderbilt, responded to this review

Thank you for taking the time to share with us the problems that you had during your stay at our hotel. We strive to provide each guest with the most comfortable accommodations during your travels. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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