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Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)

2.5 of 5 714 Spence Lane, Nashville, TN 37217
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Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)
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Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)
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99 reviews from our community

Traveler rating
    22
    35
    24
    12
    6
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26
19
6
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Cobb, Oklahoma
Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is old and in the process of being remodeled, which it definitely needs! The fitness center is in the basement, where it doesn't feel too safe if you are alone. The equipment is about to fall apart and it ead sweltering in there. There was no way to turn the heat down. Maybe this place will be better... More 

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Peoria, Illinois
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

The front desk staff was Welcoming . Our room was on the Second floor, a standard, clean hotel room. The window looked out to scaffolding for the renovations being done. The fitness and business centers are on the "first" floor, Which I would call a basement. The fitness room needed some attention.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Dear Renee L, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our front desk and cleanliness. However, we’re sorry we fell below your expectation regarding the fitness center and for the renovation that was going on. We will look into this... More 

Rowlett, Texas, United States
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently stayed here on a Saturday night during a stop in Nashville. The hotel is being remodeled and it looked like many rooms were being worked on. I stayed on the first floor and the room was big enough for my family of four. The breakfast was good and typical of the HIE brand. The front desk clerk was great... More 

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2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is under renovation. Have to pull open 2 sets of entrance doors and then lug your suitcases up 5 stairs to squeeze into a tiny elevator to go to your room where you will be greeted by ROACHES! Needless to say, we did NOT stay!

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Dear gmaandgpaj, Thank you very much for your recent stay with us. Our hotel is very proud of its level of service, cleanliness and quality of product and for this reason your comments are very troubling and will certainly be looked into. Please accept our sincere apologies for any inconvenience it may have caused you. We’d like to obtain some... More 

Bentonville, Arkansas
Top Contributor
70 reviews 70 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have stayed in Holiday Inn Expresses across the country and I can say with all honesty this one was one of the most uncomfortable ones I have ever stayed in. Manual doors going inside made it hard to get in. Check in was prompt and offered points and water for my Platinum status. Steps to elevator, but staff did... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Dear Jocelyn M, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel did not live up to your expectations and regret you were not satisfied with the... More 

Saginaw, Michigan
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location of this hotel to the Nashville airport is great, the location to area attractions, i.e. Opryland, Downtown is good. The property itself is somewhat rundown, although it looks as though they are remodeling. The traffic lanes on the property are very narrow and it is not the easiest in/out driveway. It is not up to the normal standards... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Dear Aaron A, Thank you for being an IHG Rewards Club Platinum Elite member and I appreciate you taking the time to comment about your recent stay at our hotel. I am delighted that you found our hotel location a close proximity to your needs. However, it is regrettable that we fell below your expectations particularly with the condition of... More 

New Jersey
Top Contributor
92 reviews 92 reviews
26 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have been stopping a Holiday Inn Expresses up and down the east coast over the last couple of years. We find that most have been remodeled and provide an excellent value with clean, updated rooms. Unfortunately, this one was an exception. It is in a questionable area where the staff advised we should even bring our bikes in the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Dear slstretch, Thank you so much for taking the time to leave us your feedback. I am pleased to know that you found our staff friendly and helpful, location great and rooms clean and updated. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for.... More 

Omaha, Nebraska
Contributor
19 reviews 19 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 9, 2014

I thought some of the reviews were a little more positive than I experienced. Renovations on the floor meant a paint smell in the hallway. Elevator showing years of use. Room was clean, but dated. Location might be convenient if you have other places to go for food, but it was definitely not near any national chain sit-down restaurants. I... More 

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hexsnash2, Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Thank you for taking the time out of your day to detail your experience at the Holiday Inn Express & Suites NASHVILLE-I-40&I-24(SPENCE LN). We are grateful that you chose to stay with us on your Nashville trip. While I do appreciate your feedback and 3 star review, I am concerned to read of the challenges that you experienced with us.... More 

New Richmond, Wisconsin
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 20, 2014

Stayed here for 4 nights for a vacation in Nashville. Hotel is convenient to downtown and Opryland. Cabs are easy to get, just ask front desk to call you one. Free parking also at hotel. Rooms and hotel were very clean. Comfy beds and pillows. Free wifi. Breakfast area was nice and very well stocked with food. Hot choices each... More 

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Arlington, Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 15, 2014

The location to the airport & downtown areas were perfect. It helped us out because we needed to be close to both things. I will say that the hotel is a bit dated. The rooms felt cramped & kind of felt dark in the room too.

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Additional Information about Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)

Address: 714 Spence Lane, Nashville, TN 37217
Phone Number:
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane) 2.5*
Number of rooms: 87
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Also Known As:
Holiday Inn Express Hotel And Suites Nashville - i-40 & 1-24 (Spence Lane)
Holiday Inn Nashville
Nashville Holiday Inn

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