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All 150 Nashville hotels

Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)

2.5 of 5 Hotel   |   714 Spence Lane, Nashville, TN 37217
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Ranked #63 of 150 Hotels in Nashville
A recent review
3 of 5 stars reviewed 1 week ago
keri w
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87 reviews from our community

Traveler rating
    22
    31
    20
    10
    4
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24
15
6
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

The hotel location was just a short ride to downtown or a $15 cab drive. The room was a little musty. It is an older property they were doing a little construction. Rooms were clean. Roger at front desk took the time to go over area attractions/restaurants-very helpful (day time front desk also had good recommendations). Good breakfast as well.

Was this review helpful? Yes 1
Top Contributor
245 reviews 245 reviews
27 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good hotel if you are looking for a place to stay near the airport but without the noise. I was very pleased to discover how quiet this hotel was. The hotel was built with double paned glass windows which I assume reduces the outside noise level. Plus being around the corner from Interstate 40 gives you easy... More

Was this review helpful? Yes 1
Binghamton, New York
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived without a reservation. Roger at the front desk was great! He went above and beyond to make sure we had a good experience. The room was very clean and comfortable, although we were put near the back entrance, so it was noisy. We probably could have asked to move but we were only staying one night. Wifi worked very... More

Was this review helpful? Yes 2
Jacksonville, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Although this intersection was a bit busy it was perfect for my East to West trip and it worked out great! The staff was very helpful and the room was just what I needed. A bit on the small side but clean and everything was there and worked.

Was this review helpful? Yes 1
hexsnash2, Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

It is our goal to provide our guests the absolute best service there is to offer like no other hotel can; and we sincerely appreciate you taking the time out of your day to give us your feedback. We indeed make it a point to always attend to the needs of our guests to the best of our abilities to... More

Red Oak, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stopped for one night, wouldn't have stayed longer. Desk staff friendly and polite. Building needs help. Parking almost non-existent, few spaces, very tight lot. Room was musty smelling, not very well maintained. Only stayed because I couldn't drive any more. Breakfast was as limited as I've ever seen.

Was this review helpful? Yes 1
hexsnash2, Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Thank you for taking the time to provide us your detailed experience at Holiday Inn Express & Suites Nashville-I-40&i-24(Spence Ln). While your review is certainly troubling to read and rather bizarre, I definitely appreciate the opportunity to respond on behalf of the hotel. With respect to your review, I apologize for what appears to be a myriad of unusual issues... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We decided to stay at 6 that evening and when we arrived at 11 the staff was super friendly and helpful. The room was clean and the 3rd floor was super quiet for the Friday nightvof a holiday weekend.

Was this review helpful? Yes 1
hexsnash2, Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

What a fantastic review! My team and I are humbled by your 5 star review of your experience at the Holiday Inn Express & Suites Nashville-I-40&i-24(Spence Ln) I will make certain to pass along your kind appraisal to my team on a job well done. Our hotel property is perfectly situated in Nashville, next to everything that Music City has... More

Melbourne, Australia
Top Contributor
136 reviews 136 reviews
54 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed August 5, 2014

This hotel seemed like it needs a refurbishment but the room was big enough for 3 of us, with great aircon and a fridge (which doesn't seem like much but if you don't have these in some hotels, you really miss them). However our biggest complaint was that the internet was the worst we'd encountered on our trip from LA... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Dear Stormchaser71, We appreciate you taking the time to review our hotel. We just want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. We are disappointed that we did not meet your expectations on this particular day. I have taken note of your comments regarding the internet service.... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 30, 2014

honestly don't know why anyone would give any less than a five! the staff was great, polite and kind going out of there way to make certain we were comfortable. Mildly annoying teens. we weren't high paying customers or even distinguished business people. we were a group of sweaty, sunburnt, grouchy, punk-rock teenagers and they treated us nicely. the room... More

Was this review helpful? Yes 2
Webster City, Iowa, United States
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 24, 2014

This was a big disappointment. Lobby was Ok but our room was old & musty. Window dirty and looked out to a dirty/junk filled alley or space between building. We were very tried and just wanted to stop and get out of traffic and road work! Price was extreme for the location and condition of the place. Free WIFI but... More

Was this review helpful? Yes 1
hexsnash2, Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Along with my team, I would like to apologize that we did not exceed your expectations. It is indeed troubling to read the challenges outlined in your review. Did you report any of your inconveniences to our Manager on Duty? We have a Manager on Duty 24 hours a day to assist our guests with their various concerns. In reviewing... More

Contributor
14 reviews 14 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 18, 2014

This is an older property in a sketchy part of town, but the staff is courteous, and the room was very clean. The breakfast was just like most of the Holiday Inn Express Hotels and was fresh and ready to go.

Was this review helpful? Yes 1
hexsnash2, Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Thank you for your valuable time in posting a review of your experience with us at the Holiday Inn Express & Suites Nashville-I-40&i-24(Spence Ln).We take guest feedback as an opportunity to continually improve our product and service, and readily welcome both positive and constructive comments alike .I would therefore hope that your experience on this visit would not dissuade you... More

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Additional Information about Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)

Address: 714 Spence Lane, Nashville, TN 37217
Phone Number:
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane) 2.5*
Number of rooms: 87
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Also Known As:
Holiday Inn Express Hotel And Suites Nashville - i-40 & 1-24 (Spence Lane)
Holiday Inn Nashville
Nashville Holiday Inn

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