Prior to our trip, I read the reviews left by previous guests about the poor customer service by the front desk. I did my best to forget the reviews and give the place another chance. However, the reviews were correct! The hotel room was extremely clean and comfortable. However, the front desk employees and the breakfast room attendant need guest... More

Hotel had nice large rooms, room for 4 with no problem. Had a limited breakfast. Close to drive to the attactions at that end of town. Good food near by, music on the decks close by. If going to the Grand Ole opry, recommend this hotel.

The layout of the room was nice, and the room itself was clean. However, the walls were so thin that I could hear people in neighboring rooms zipping luggage, blowing their noses, etc. I experienced a dangerous situation when the lights went out while I was on the treadmill in the exercise room. They must have been on a timer.... More

Very clean. Smelled great. Updated. Very personable employees. Will be staying here again. Very close to downtown and Grand ole Opry. Lots to do close by. Only hot food offered for breakfast was waffles. Muffins and cinnamon rolls were "Little Debbie" style.. Keurig coffemakers in rooms was nice also microwaves in room. Very spacious rooms.

I stayed here for 1 night while visiting Nashville. It was a nice stay. The room was nice. It was central to the Opry area so if you are interested in staying here it is perfect with endless restaurants and stores in surrounding areas. The staff were nice too. I stay at a lot of BW and other hotel chains... More

The hotel was clean and the front desk staff very friendly. The breakfast was warm and inviting and there was a good variety. We went to a concert while we were there and when we returned the front desk staff remembered that and asked about our day. There was a shuttle service available from the hotel to take you downtown.... More

We had originally booked one night, thought it was $169 but with taxes etc it was $199. We asked the first night if we could stay an additional night, that was fine. At first the girl said. Yep same as first night $139 plus taxes, we told her we didn't get THAT price, she corrected her self, we are SURE... More

The Best Western Suites Near Opryland is well-located for both business travelers and tourists, being within a short drive or a longish walk to Opryland and with good highway access to Nashville proper and the surrounding area. It is also very close to fast-service restaurants, a gas station and mini-market, an old mall with some fun shops, go-karts, mini golf,... More

The staff was very friendly and our room was very large with a separate sitting area. The room itself was clean, but they still use glasses and we had to wash them before using them. The room was quiet, the beds comfortable, and it was close to the opry. The continental breakfast is just average, and when they say expanded,... More