I can't quite put my finger on why I didn't love this hotel because it has a lot going for it, but I just can't give it five stars. First the good stuff. Great location. Easy walk to Broadway. Nice to have two rooms and the kitchen was handy. Bathroom had good strong shower and good set-up with the sink...
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We stayed in the one bedroom suite - the only complaint is the quality of the sofa bed. Mattress was AWFUL and the bed itself was broken. Besides that, the room was great.
Breakfast was really nice and varied day to day. Service was great. Location is excellent, just a couple blocks from the Ryman and Broadway.
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This hotel is one of the best that we've ever stayed in. The location is great, the hotel is beautiful, and the staff was friendly. It is right in downtown Nashville so it's only a few minutes walk to where all the action is on Broadway and 2nd Streets. The hotel is very clean and very pretty, the rooms are...
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Thank you for taking the time to right such an awesome review of our team and our hotel. We will continue to strive to give all of our guests a "Great Experience" while visiting Nashville. I will share your comments with our team and I know they will be appreciative.
Thanks again.
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We came in a few days early for the Nashville Rock n Roll Marathon and had a BLAST!!! Such a great hotel located not quite 2 miles from the start, great warm up walk and only 1 mile from the finish! They had a great free dinner with beer and wine Monday-Thursday and it was within a great walking distance...
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Thank you for taking the time to highlight our team for their efforts. We enjoyed all the participants of the Marathon as well as the Marathon Supporters. It was truly our pleasure to service you. Tune in next year as we will provide a little something extra during the Marathon.
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A three night business stay at Homewood Suites downtown in Nashville found service lacking-- with the room cleaning/restocking and the management "care factor." Among my measures of "service lacking" was that I could not get an in room coffee packet - despite my discovery the night before that the prior morning's packet had not been replaced -- and my willingness...
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Thank you for taking the time to review our hotel. You should not have had to come down to simply get your coffee packet replaced. The housekeeping department should have replaced the one in your room and paid a little bit more attention to detail. And yes, Downtown Parking can seem a little pricey; however, our prices for parking ($9.00...
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The hotel was a short two block walk from all the attractions on Broadway. Rooms were clean and updated. Overall the stay was great!
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Thank you for your review on Trip Advisor. I am glad to hear you enjoyed being close to all the action in downtown Nashville. Equally, glad to share with my staff your comments regarding your stay. Come back and see us on your next trip to Nashville.
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We stopped back to our room (we had the do not disturb sign on mind you) with our door open ajar. We pushed the door open to find a housekeeper sneaking around in our darkend room. No cart outside the door, no extra lights on. Just in there to steal from us. We startled her because we came back up...
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Dear Valued Guest
First let me offer my apology for our team member not honoring your do not disturb sign. We have done an investigation concerning the housekeeper entrance into your room and we are taking the appropriate actions. Our normal practice is to honor the privacy signs placed on the outside of the doors of our guests. Again, I...
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The building is really an old bank building, and the facade is quite loverly. The hotel itself was also a nice surprise. We stayed here for two nights. The room was spacious with a king bed and a sofa bed for our teenager. The bed was wonderful! The kitchenette was well equipped and the shower was nice and big. The...
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It is really nice to hear the wonderful comments from our guests. I truly appreciate your business and the fact that you took the opportunity to write a very nice review about our hotel. I will make sure I pass along your comments to our team. Truly hope you had a wonderful time in Nashville, and when you return to...
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A great place to stay in Nashville. Close to downtown restaurants,venues,& Broadways honky tonks.
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We stayed at the Homewood Suites over the weekend & had a great stay. Our suite was very nice. We had a clean suite, comfortable bed & nice bathroom. Location was good, too. The free breakfast in the lobby was also decent. We would definitely stay at this location again!
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Thank you for taking the time to fill out a wonderful review on our hotel. We will share this review with our team members and we truly appreciate your business. If your travels bring you back to Nashville we would love to have you as our guest again.
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