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Aloft Nashville West End

3.0 of 5
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1719 West End Avenue, Nashville, TN (Formerly Indigo Hotel West End)
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Aloft Nashville West End
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Ranked #79 of 151 Hotels in Nashville
A recent review
5 of 5 stars Reviewed January 9, 2014
Beth D Saba
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238 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Aloft Nashville West End
See the most recent reviews
Saba
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 9, 2014

This hotel was great! Perfect for young adults! We went for new years and had a great experience. Clean, nice staff, good atmosphere! We even got to meet our neighbors who were very nice! We will return soon, maybe for next year!

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Oakland, CA
Top Contributor
148 reviews 148 reviews
86 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed December 21, 2013 via mobile

This Aloft reminds me a lot of some of the Joie DE Vivre hotels. The design aesthetic is intended as edgy and it does ok - but on those terms. The colors and fixtures are more like a Matisse collage than a Hopper painting. The bathroom is bigger than most older hotels. The workout room is larger than most and... More 

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Mel_Garber, Starwood Hotels at Aloft Nashville West End, responded to this review

Thank you for sharing your positive feedback of our hotel with us. We are glad you enjoyed your stay and hope to see you back soon. More 

Dallas, TX
Top Contributor
72 reviews 72 reviews
53 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed December 13, 2013

I have stayed her about 15 times over the last year and by far this is my partners and I favorite hotel. The staff loves our dogs and the valet staff is so attentive when we visit every time we drive back and forth from TX to NY. They are always asking how we are doing and remember us each... More 

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Mel_Garber, Starwood Hotels at Aloft Nashville West End, responded to this review

Thank you for sharing your positive feedback of our hotel with us. We are glad you enjoyed your stay and hope to see you back soon. More 

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed December 12, 2013

I was a little worried because I booked before I read the reviews. I was in Asheville at the time, at an Aloft there, so I figured it would be a safe bet. Then I read the reviews, and thought I had made a mistake..until I arrived. Maybe it's Nashville, or maybe it was just the staff, but these were... More 

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Pittsburgh, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 4, 2013

Traveling most of the country for work, I've found this particular hotel to be in the Top 3 of my favorites. The hosts at the front desk we super friendly and very helpful. The lobby was super trendy and neat. (Awesome sushi joint next door. The owner talked to me about his exotic fish for a good 10 minutes. He... More 

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Federalsburg, Maryland
Top Contributor
93 reviews 93 reviews
8 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed November 28, 2013 via mobile

After making my reservations using Hot Wire and finding out which hotel is gotten and checked the reviews, I was very worried I'd made a terrible mistake. But I was pleasantly surprised, overall. I did reserve a king room, however, and was given a "double queen", which wouldn't have been a big deal if the beds had actually been queen... More 

Was this review helpful? Yes 2
Contributor
20 reviews 20 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 25, 2013 via mobile

I love aloft and nashville's location was exactly as I expected. Wonderful overall experience and very classy for those of all ages! I love the stylish way that each of these hotels are put together. Rooms are always very clean and nice. This is one hotel that regardless of the location, I never have to worry about my experience.

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Mel_Garber, Starwood Hotels at Aloft Nashville West End, responded to this review

Dear PinkPrancer, Thank you for taking the time to share your positive comments about your recent stay at our hotel. We're pleased to hear you enjoyed our hotel and hope to welcome you back in the near future! More 

Stamford, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2013

I planned a meeting for 40 people with the Aloft West End Nashville being our main hotel. The hotel was excellent! From check-in to invoicing the staff went above and beyond! They had great customer service, were flexible with our needs and even ran to a local store to ensure we could serve exactly what we wanted. Chris White worked... More 

Was this review helpful? Yes 1
Mel_Garber, Starwood Hotels at Aloft Nashville West End, responded to this review

Dear jennifer l, It's wonderful to hear your meeting went well and our staff went above and beyond your expectations! Thank you for taking the time to share this positive feedback with us and we hope you will once again choose our hotel when traveling to Nashville - whether it is for business or pleasure! More 

Bryn Mawr, Pennsylvania
Top Contributor
58 reviews 58 reviews
3 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed November 17, 2013

Every bad review written is absolutely true. I read them before I booked, however I needed several rooms for a wedding party staying here. Not even a shower cap? Mark the desk manager kindly went to Walgreen's for them. As a gold SPG I found this hotel a mess, please take the pictures off the hotel site and renovate. You... More 

Was this review helpful? Yes 1
Mel_Garber, Starwood Hotels at Aloft Nashville West End, responded to this review

Dear David B, We first want to thank you for being a loyal SPG Gold member - we value your continued business as well as your comments on our property. We are truly disappointed to hear you were not satisfied with our hotel accommodations during your recent stay and want to apologize for any inconvenience you or your group experienced.... More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 10, 2013

The location was great- an easy walk down Broadway to the downtown area. Our room was huge. Our friends rooms weren't quite as large but still bigger than other rooms I've seen. It is updated and clean. For breakfast, we visited The West End Cafe right across the street. Aloft has its own small restaurant too that friends ate at.... More 

Was this review helpful? Yes 1
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