I travel 90 nights a year and picked this hotel mainly for the Starwood points. This is one of the worst stays I have had at a hotel this year. If I had to do it over, I would stay just about anywhere else. There are many other nice hotels in the area competitively priced. For this hotel, the positives... More

The location and facilities has potential to be a great Aloft brand hotel but the service quality is the worst. We thought it was a fluke the first time but the second time was just as bad. It is a huge attitude problem where things aren't attended to...coffee machine with old canisters left in, no cleaning of rooms except making... More

1 friend 9 reviews A S. Leave the gun, take the cannolis. Falls Church, VA 5/10/2013 What would you do if a bomb exploded, shaking the entire hotel and woke you at 6:30am? Would you be scared? Would you want to know what was happening? Would you try to call the front desk? I was traveling with a friend to... More

We stayed here while in town overnight for fun. I'd seen the place many times and we usually stay down the street at the Hampton Inn. We wanted to try something different and this particular weekend we noticed the Aloft was a good bit cheaper than Hampton so we gave it a try. We were pleasantly surprised with the room.... More

I have had the most awful experience dealing with the management at the Aloft Hotel Nashville West End. I spend a significant time in Nashville on business and stayed at the hotel at the suggestion of a friend. When I went to check out of the hotel, there was a fradulent $500+ bar tab on my bill with no recourse... More

My conference hotel sent me here because they were full. It has a hip vibe that is...different. All the way down to the bean bag chairs in the room. Okay no problem. However, let me begin with the black hole that is the desk area, no light on it or anywhere near it for that matter. One little tiny window... More

The lobby looked good and it is probably a mile walk to downtown and all the fun. The cleaning product smell in room was horrible and there were clear signs that this is an old hotel with a few new surfaces...not impressed. There are some nice conveniences like a Keurig in the room and for the price it is ok... More

I loved their staff here, super nice people, very friendly, the room I was in left pretty B grade. That might have been only because it was a pet friendly room, so I'll take what I can get. The Staff was super nice to my dog, me, my family. The room at first glance was great, and actually the rooms... More

before arriving the reviews made me nervous. after a long 10 hour car ride i arrived very early in the morning. questioned the front desk agent if he had any rooms available. in which he did not. and i didnt expect him to either, he was very understanding. he was abel to let us park our car and hang out... More