I stayed here in early september and made my reservations onlin internet. When I arrived and stated my confirmation number they said they did not have it. But they provided me a room at the same price on internet my reservation.

The room was clean and in excellent condition. However, when I opened my e-mail confirmation it stated my room reservation had been cancelled.

I checked out the next day went to the other hotel I had reservations and called Americas BVI back. I asked if I could return and stay another night they said yes. The swiped my credit card and I signed a registeration and stayed another night.

Every day I realized that I had never been registered as a guest at the hotel. My reservations were cancelled or did not exist, when I signed in or returned to my room there was no one assigned to the room.

My only complaint is you can pay and stay but you better not leave anything valuable in the room. I returned after 3 hours and I... more