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All 150 Nashville hotels

The Capitol Hotel - Downtown, Nashville

2.5 of 5 Hotel   |   711 Union Street, Nashville, TN 37219 (Formerly Best Western Downtown Convention Center) (Downtown Nashville)
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Ranked #82 of 150 hotels in Nashville
A recent review
3 of 5 stars reviewed 1 week ago
funjione Ponte Vedra Beach, Florida
  • Reviews (488)
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488 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
Janesville, Wisconsin
2 reviews
1 of 5 stars Reviewed yesterday NEW

My husband and I were going down to meet our friends who had called us the night before when they tried checking in at this place and warned us that it was a dump. They luckily had booked with Expedia and Expedia switched them to a different hotel, we on the other hand had booked with Priceline and Priceline would... More

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Top Contributor
66 reviews 66 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I have stayed in hotels all over the world. This is the worst priced value I have ever encountered! When you make a reservation, it is not mentioned that a parking fee of $16+ a day is charged for uncovered and unsecured parking. Oh and the "old style" Best Western is Under Construction!!. So we wound up paying close to... More

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Wyoming, Canada
1 review
2 of 5 stars Reviewed 3 days ago NEW

First of all, I do want to point out that the staff were very friendly and helpful! Also, the rooms were adequate, however slightly small for 4 per room. However, during our Bachelorette party weekend we were awoke every morning, including weekends by 8am with workers drilling things in the wall, using heavy equipment right outside our windows and yelling... More

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Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 5 days ago NEW

This might be a nice place when it is finished but for now it should really be closed. It has no outdoor windows floors and tore up and elevator is on its last leg. Great location to downtown and staff was friendly however it not in any condition for guests.

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Covington, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

Hotel is in bad shape and not a very nice place to stay. Room doors are outside and street noise is bad. Breakfast food and selection was good. Staff was friendly. Parking cost $16.39 per night valet but vehicles were not in a safe monitor area. Vecihles were parked in a public lot with no protection. I would not stay... More

Review collected in partnership with Best Western

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Harrison Township, Michigan
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago NEW

We had booked this hotel in June for three nights. Driving from Michigan, we drove through the night with expected arrival in Nashville around 6am. Knowing we couln't check in until 3pm, we booked the day prior to our arrival, paying full price for a room just to guarantee we'd have a place to sleep when we arrived. I called... More

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Ponte Vedra Beach, Florida
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived at the hotel to find it was still under major exterior construction with cranes and jackhammers etc. I had called the hotel directly prior to making my reservation and they confirmed me the construction would be complete before our visit. They assured us the noise would stop at 5 PM and not start until 9 am. Then they... More

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Milwaukee, Wisconsin
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel for one night while the hotel was still undergoing construction. I had been forewarned of the construction from reading reviews on TripAdvisor. I booked through a travel site and got a lower price compared to most of the other downtown hotels. Since I was only staying one night, I was willing to put up with... More

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Majorca, Spain
Contributor
12 reviews 12 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Good location, nice employers and good valet service. But considering that you have to pay for parking (valet) and that breakfast can be improved, the price should be lower. Also, breakfast could be better. Anyway, is a good place to stay since you are at Broadway with a short walk.

Review collected in partnership with Easytobook.com

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Missouri
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After reading all the reviews on Trip Advisor I was really apprehensive about staying here but it turned out to be perfect for us. The hotel is no longer a Best Western but is now the Capitol Hotel Downtown. If you want your hotel to include fluffy robes, a beautiful spa and absolute quiet, do NOT stay here. But if... More

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Additional Information about The Capitol Hotel - Downtown, Nashville

Address: 711 Union Street, Nashville, TN 37219 (Formerly Best Western Downtown Convention Center)
Location: United States > Tennessee > Nashville > Downtown Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Capitol Hotel - Downtown, Nashville 2.5*
Reservation Options:
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Also Known As:
Best Western Downtown Hotel Nashville
Best Western Nashville
Nashville Best Western

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Amenities

Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Capitol Hotel Downtown Nashville, formerly the Best Western Convention Center, provides great service, location and value in downtown Nashville. We are within walking distance to entertainment, sporting and dining venues. The Capitol Hotel has 100 newly remodeled guestrooms. Amenities are a Breakfast Room with a Free Hot Deluxe Breakfast Buffet, Exercise Room (not available right now due to lobby renovation), ATM and Free Internet Access. There is elevator access and Cafe on-site. The hotel also offers onsite valet parking at a discounted fee. Public parking option within walking distance. ... more   less 
Number of rooms
100

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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