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All 150 Nashville hotels

Best Western Downtown Convention Center

2.5 of 5 Hotel   |   711 Union Street, Nashville, TN 37219 (Downtown Nashville)
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Ranked #74 of 150 hotels in Nashville
A recent review
4 of 5 stars reviewed 2 days ago
Randy W Cooks, Michigan
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386 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cooks, Michigan
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed at the Nashville Best Western Downtown Convention Center for three nights. Had a very nice stay there. The room was very nice, clean and modern with a nice flat screen TV also. Room had a coffee maker, refrigerator and a safe. The breakfast was good with sausage, eggs, cereal etc. The location was great. We left the car parked... More

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Glasgow, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The place looks a little tired from the outside but its currently undergoing some renovations. We got a great deal on our stay and the location was ideal. 2mins walk from the TPAC and Tennessee State museum and 10mins from downtown. The room was basic but nice and everything was clean. The staff are excellent and couldn't be more helpful.... More

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GM711, General Manager at Best Western Downtown Convention Center, responded to this review

Good Morning! Thank you for taking the time to give us feedback! We are diligently striving to improve our product and glad you decided to stay with us. We would like for you to stay with us again and invite you for Complimentary drinks at our new Bistro/Bar. Please contact me directly for future travel arrangements. We look forward to... More

United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

While in Nashville for the NCAA Women's basketball tournament I stayed at this hotel. The staff was professional, pleasant, informative, and extremely friendly and helpful.. The hotel was within easy walking distance of all downtown attractions. The room did not have a refrigerator; otherwise, a top-notch stay for my needs and the price.

Review collected in partnership with Best Western

Was this review helpful? Yes
GM711, General Manager at Best Western Downtown Convention Center, responded to this review

Good Morning! Thank you for taking the time to give us feedback! We are diligently striving to improve our product and glad you decided to stay with us. We would like for you to stay with us again and invite you for Complimentary drinks at our new Bistro/Bar. Please contact me directly for future travel arrangements. We look forward to... More

Orlando, Florida
2 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

First of all, the staff was excellent. They were accommodating and very friendly. If you are looking for proximity to the downtown music venues, the location is very good. The clubs and restaurants are just a few blocks away making for an easy walk. The hotel is being renovated to change the old open motor hotel style walkway to enclosed... More

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GM711, General Manager at Best Western Downtown Convention Center, responded to this review

Good afternoon! Thanks for choosing to stay with us. Your feedback help us gage how we are doing as a team. We are renovating to give our guests and even better product. Please keep in mind, that we will be having a full Bistro Restaurant and bar soon and we would like to offer you Complimentary drinks on us when... More

Conneaut, United States
1 review
4 of 5 stars Reviewed 1 week ago

We were in Nashville just to see the city & visit Antique Archeology. We took a shuttle from the airport & did not rent a car. It was an easy walk to Broadway. It was less that a mile to Ryman Auditorium, Hard Rock, Stockyard Restaurant. We walked to Antique Archeology. We did take a Gray line shuttle to go... More

Review collected in partnership with Best Western

Was this review helpful? Yes
GM711, General Manager at Best Western Downtown Convention Center, responded to this review

Good day! We are excited that you decided to stay with us! As we continue through our renovation progress would like to extend free drinks at our new Bistro opening in May. We appreciate the feedback and when you decide to return please contact me personally so I can facilitate your future accomodations. Thanks again, More

Russell
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We were skeptical to stay here, after reading other reviews. But We really enjoyed it. Our room was clean and well furnished. It was a short walk to Broadway, where all the action is. The staff was GREAT !

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GM711, General Manager at Best Western Downtown Convention Center, responded to this review

Good day! HEE....HEE... HAW !!! HAW!!! How exciting!!! We are happy that you took the time to stay with us! We value your opinions and we hope that you come visit Nashville again. We are going to a complete Renovation project which will feature our Club Bistro. I hope that you come have drinks with us "Drinks on Us". Please... More

alabama
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is undergoing great changes. My room had been redone and it was great. very modern and updated. The staff on check in was great as was the valet parking. the location was super for the price. Breakfast was ok, but lady working there was so friendly and helpful. Bad points they still had work to do. Outside corridors... More

Was this review helpful? Yes 1
GM711, General Manager at Best Western Downtown Convention Center, responded to this review

Good day! Thank you for your detailed feedback! We strive to provide WOW service and we apologize for our upgrades, but is necessary to give our guests the best experience possible. We would like to offer you a discount upon your return to the area as we prepare to open the NEW BISTRO Restaurant in the future. Please contact me... More

Nashville, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel is undergoing a major renovation, which we were unaware of when we booked it. Nothing was said when we checked in but when we got in our room, we found a letter and a set of earplugs for us to use during the times the workers would be there. It sounded like a jackhammer was directly over us... More

Review collected in partnership with Best Western

Was this review helpful? Yes
GM711, General Manager at Best Western Downtown Convention Center, responded to this review

Good day! Thank you for your detailed feedback! We strive to provide WOW service and we apologize for our upgrades, but is necessary to give our guests the best experience possible. We would like to offer you a discount upon your return to the area as we prepare to open the NEW BISTRO Restaurant in the future. Please contact me... More

Richmond, Virginia
1 review
3 of 5 stars Reviewed 1 week ago

This is one of the least expensive hotels near the downtown area. It is obviously an older hotel, which you can see in details like the outside facade (which is being renovated), the slow elevator, the finicky card swipes on the room door locks, the popcorn ceilings, the imperfectly finished plaster walls, and in my room, a small gap between... More

Was this review helpful? Yes
GM711, General Manager at Best Western Downtown Convention Center, responded to this review

Good day! Thank you for your detailed feedback! We strive to provide WOW service and we apologize for our upgrades, but is necessary to give our guests the best experience possible. We would like to offer you a discount upon your return to the area as we prepare to open the NEW BISTRO Restaurant in the future. Please contact me... More

Owatonna, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

This was the worst hotel I have ever stayed in. The only thing it has going for it is the breakfast was good and the staff were helpful and friendly. The room was small, crowded and dirty. The bathroom fan was so loud you could hardly stand it. The bathroom floor was so cold our feet would go numb! Terrible... More

Review collected in partnership with Best Western

Was this review helpful? Yes
GM711, General Manager at Best Western Downtown Convention Center, responded to this review

Good day! Thank you for your detailed feedback! We strive to provide WOW service and we apologize for our upgrades, but is necessary to give our guests the best experience possible. We would like to offer you a discount upon your return to the area as we prepare to open the NEW BISTRO Restaurant in the future. Please contact me... More

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Additional Information about Best Western Downtown Convention Center

Also Known As:
Best Western Downtown Hotel Nashville
Best Western Downtown Hotel
Best Western Nashville
Nashville Best Western
Address: 711 Union Street, Nashville, TN 37219
Phone Number:
Location: United States > Tennessee > Nashville > Downtown Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Wheelchair access
Hotel Style:
Ranked #74 of 150 hotels in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Downtown Convention Center 2.5*
Official Description (provided by the hotel):
The Best Western Downtown Convention Center provides great service, location and value in downtown Nashville. Within walking distance to entertainment,sporting and dining venues. It has 100 remodeled guestrooms. Amenities are a Breakfast Room with a Free Hot Deluxe Continental Breakfast, Exercise Room, ATM and Free Internet Access. There is elevator access and Cafe on site. The hotel also offers onsite valet parking at a discounted fee. Public parking option within walking distance. ... more   less 
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