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All 150 Nashville hotels

Best Western Downtown Convention Center

2.5 of 5 Hotel   |   711 Union Street, Nashville, TN 37219 (Downtown Nashville)
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Ranked #73 of 150 hotels in Nashville
A recent review
5 of 5 stars reviewed 5 days ago
keith12552 Akron,Ohio
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392 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Akron,Ohio
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was wonderful,the rooms are renovated and yes there still is some construction going on it did not bother us at all.The location is very good,we felt safe walking to the restaurants and bars on Broadway,even walking back later in the evening.The breakfast bar was very well stocked and a hot waffle maker made my waffles perfectly.I would not... More

Was this review helpful? Yes 2
GM711, General Manager at Best Western Downtown Convention Center, responded to this review

Good day! Thanks for your positive feedback! We are upgrading our facilities to give our guests an even better stay. We would love for to come back after the renovation for free drinks on us. We are happy that you stayed with us and when you decide to return I would be more than happy to help you with your... More

New Orleans, Louisiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The hotel was under construction when we got there but that did not stop us from having a wonderful time. The location of the hotel was great. We were able to walk to all of the bars downtown as well as the Country Music Hall of Fame and the Ryman Auditorium. The staff was very friendly and helpful. I would... More

Was this review helpful? Yes 1
GM711, General Manager at Best Western Downtown Convention Center, responded to this review

Good day! Thanks for your positive feedback! We are upgrading our facilities to give our guests an even better stay. We would love for to come back after the renovation for free drinks on us. We are happy that you stayed with us and when you decide to return I would be more than happy to help you with your... More

Belfast, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I stayed here last September and had a ball, I just don't get some of the people that leave bad reviews about this place. The staff are more than friendly, the rooms are very clean and tidy, the location is exactly right so what more can you ask for? If you go to a city like nashville and spend that... More

Was this review helpful? Yes
GM711, General Manager at Best Western Downtown Convention Center, responded to this review

Good day! Thanks for your positive feedback! We are upgrading our facilities to give our guests an even better stay. We would love for to come back after the renovation for free drinks on us. We are happy that you stayed with us and when you decide to return I would be more than happy to help you with your... More

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel was a great choice for our Nashville getaway! The staff was awesome! They were dedicated to being helpful and went out of their way to be friendly and help us out any way they could. The continental breakfast was very good. An employee Tye that works in the continental breakfast room was very friendly and never let us... More

Was this review helpful? Yes
GM711, General Manager at Best Western Downtown Convention Center, responded to this review

Good day! Thanks for your positive feedback! We are upgrading our facilities to give our guests an even better stay. We would love for to come back after the renovation for free drinks on us. We are happy that you stayed with us and when you decide to return I would be more than happy to help you with your... More

Cape Girardeau, United States
1 review
1 of 5 stars Reviewed 1 week ago NEW

The hotel is under construction. Even allowing for this inconvenience, the rooms were very small. We were promised a microwave in the hotel room. The only microwave was a community microwave located in a stairwell closet next to dust mop, vacuum, and other cleaning supplies. The hotel offered valet parking only, which would be ok except the valet was observed... More

Review collected in partnership with Best Western

Was this review helpful? Yes
GM711, General Manager at Best Western Downtown Convention Center, responded to this review

Good day! Thanks for your speedy response and we are greatly saddened that you had less than a positive experience during our renovation process. We would like to extend a discount to you upon your return visit. Please contact me directly with your future travel arrangements. Thanks again, More

1 review
4 of 5 stars Reviewed 1 week ago

This hotel is located in a great part of Nashville. We went up to see Wicked and walked two blocks to it. The staff is nice and very helpful. There is construction going on but I wasn't bothered by the noise, really never heard any. Rooms are clean and bed is comfortable. I am looking forward to stay there after... More

Review collected in partnership with Best Western

Was this review helpful? Yes
GM711, General Manager at Best Western Downtown Convention Center, responded to this review

Good day! Thanks for your positive feedback! We are upgrading our facilities to give our guests an even better stay. We would love for to come back after the renovation for free drinks on us. We are happy that you stayed with us and when you decide to return I would be more than happy to help you with your... More

Cooks, Michigan
2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed at the Nashville Best Western Downtown Convention Center for three nights. Had a very nice stay there. The room was very nice, clean and modern with a nice flat screen TV also. Room had a coffee maker, refrigerator and a safe. The breakfast was good with sausage, eggs, cereal etc. The location was great. We left the car parked... More

Was this review helpful? Yes
GM711, General Manager at Best Western Downtown Convention Center, responded to this review

Good afternoon! Thanks for your gracious comments!!! We welcome your feedback! We are working diligently to improve our product as we go through renovations. We would like to welcome your return and offer your complimentary drinks at our new Bistro/Bar. Please contact me directly for your future travel plans. Thanks again, More

Glasgow, United Kingdom
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The place looks a little tired from the outside but its currently undergoing some renovations. We got a great deal on our stay and the location was ideal. 2mins walk from the TPAC and Tennessee State museum and 10mins from downtown. The room was basic but nice and everything was clean. The staff are excellent and couldn't be more helpful.... More

Was this review helpful? Yes
GM711, General Manager at Best Western Downtown Convention Center, responded to this review

Good Morning! Thank you for taking the time to give us feedback! We are diligently striving to improve our product and glad you decided to stay with us. We would like for you to stay with us again and invite you for Complimentary drinks at our new Bistro/Bar. Please contact me directly for future travel arrangements. We look forward to... More

United States
1 review
5 of 5 stars Reviewed 1 week ago

While in Nashville for the NCAA Women's basketball tournament I stayed at this hotel. The staff was professional, pleasant, informative, and extremely friendly and helpful.. The hotel was within easy walking distance of all downtown attractions. The room did not have a refrigerator; otherwise, a top-notch stay for my needs and the price.

Review collected in partnership with Best Western

Was this review helpful? Yes
GM711, General Manager at Best Western Downtown Convention Center, responded to this review

Good Morning! Thank you for taking the time to give us feedback! We are diligently striving to improve our product and glad you decided to stay with us. We would like for you to stay with us again and invite you for Complimentary drinks at our new Bistro/Bar. Please contact me directly for future travel arrangements. We look forward to... More

Orlando, Florida
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First of all, the staff was excellent. They were accommodating and very friendly. If you are looking for proximity to the downtown music venues, the location is very good. The clubs and restaurants are just a few blocks away making for an easy walk. The hotel is being renovated to change the old open motor hotel style walkway to enclosed... More

Was this review helpful? Yes
GM711, General Manager at Best Western Downtown Convention Center, responded to this review

Good afternoon! Thanks for choosing to stay with us. Your feedback help us gage how we are doing as a team. We are renovating to give our guests and even better product. Please keep in mind, that we will be having a full Bistro Restaurant and bar soon and we would like to offer you Complimentary drinks on us when... More

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Additional Information about Best Western Downtown Convention Center

Also Known As:
Best Western Downtown Hotel Nashville
Best Western Downtown Hotel
Best Western Nashville
Nashville Best Western
Address: 711 Union Street, Nashville, TN 37219
Phone Number:
Location: United States > Tennessee > Nashville > Downtown Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Wheelchair access
Hotel Style:
Ranked #73 of 150 hotels in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Downtown Convention Center 2.5*
Official Description (provided by the hotel):
The Best Western Downtown Convention Center provides great service, location and value in downtown Nashville. Within walking distance to entertainment,sporting and dining venues. It has 100 remodeled guestrooms. Amenities are a Breakfast Room with a Free Hot Deluxe Continental Breakfast, Exercise Room, ATM and Free Internet Access. There is elevator access and Cafe on site. The hotel also offers onsite valet parking at a discounted fee. Public parking option within walking distance. ... more   less 
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