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Extended Stay America - Nashville - Vanderbilt

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3311 West End Avenue, Nashville, TN 37203
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Extended Stay America - Nashville - Vanderbilt
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135 Reviews from our TripAdvisor Community

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Nashville, Tennessee
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great location friendly staff easy check-in. The price could be cheaper because the area offers nothing. It says Vanderbilt medical but if people are sick and traveling I believe the price should be lower to accommodate those families.

Helpful?
Thank Dexter C
Manager_11525, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding the cleanliness of our rooms as well as the friendliness of our staff. I’m glad we could accommodate your needs with our convenient location. Thank you again for your review. We look forward to seeing you in the future, should your... More 

Boulder, Colorado
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We had to find a place close to downtown with a kitchenette to stay for several days. This place is a solid 3 being simple , clean and functional. No frills, nor were we looking for any. Very reasonable pricing. Breakfast is minimal with packaged muffins, fruit and coffee. Plenty of dining, groceries and entertainment nearby.

Helpful?
Thank B K
Manager_11525, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies that our grab-and-go breakfast was not to your expectations. Still, I am glad to read that you had a comfortable stay overall and enjoyed our fully equipped kitchens. It’s great to hear that we were able to accommodate your needs with our convenient location. Thank... More 

Georgia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were visiting from Atlanta for the birth of our first grand baby. We had some issues with our reservation. The two ladies at the front desk were very nice but they were unable to help. Tim Kinzer the Manager, was extremely helpful and understanding. He located our reservation and made check in simple and pleasant. He was not only... More 

Helpful?
Thank LanierGardener
Manager_11525, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your kind comments regarding our friendly customer service. I’m thrilled that we were able to accommodate your needs with our comfortable rooms and reasonable rates! The staff and I would like to thank you again for posting your review. We look... More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice price. Adequate clean room. Convenient location close to downtown. Has kitchen. Breakfast is literally an assortment of snacks and coffee, but acceptable given the price. Staff were very helpful.

Helpful?
Thank David L
Manager_11525, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies that our grab-and-go breakfast was not to your expectations. Still, I am so pleased to read that you had a positive stay overall and enjoyed our convenient location. I’m thrilled that you found our hotel to be a great value! The staff and I would... More 

Auckland, New Zealand
Level Contributor
185 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I spent a few weeks here while on business. The rooms are spacious, but they get noisy because the floors aren't sufficiently insulated. With the exception of the top floor, you will hear people walking above you, especially if they're heavy. After I was relocated to the top floor, sleep quality improved dramatically.

Helpful?
Thank OceanRower
Manager_11525, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about the noise issues you experienced. We are sorry for these issues, but are glad to read that you had a positive stay overall and enjoyed our spacious rooms. Thank you again for posting your review. I do... More 

Nashville, Tennessee
Level Contributor
108 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed December 30, 2015

The hotel deserves less of a rating, but the staff was very good and that helped the rating. The hotel appears older than it is, and small things would help. The room was fairly clean, though it was clear the blankets and carpet was old. The window as broken and would stick. This is an OK place for a night... More 

Helpful?
Thank georgeg844
Piney Flats, Tennessee
Level Contributor
94 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 9, 2015

We have been staying here from overnight to a week plus for 5 years. We enjoy the concept of a kitchen, covered parking, and very close to Vanderbilt. Also closed to great places to eat, drug store, and groceries.

Helpful?
Thank don452
Manager_11525, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you so much for posting a review of our property. I am glad that you enjoyed our fully equipped kitchens as well as our convenient location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Nashville, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 4, 2015

I booked this room for All Hollows’ Eve knowing that it was not the nicest place in the area, but it was in my budget and closest to the costume party I was going to. Walking into the room I was pleasantly surprised. They have recently replaced the flooring, counter tops, and the bathroom has a new tub and fixtures.... More 

Helpful?
Thank JustWanderingForNow
Fall Branch
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 3, 2015

After reading mixed reviews we were concerned about staying here. We were in Nashville to take my father to Vanderbilt Cancer Center. We needed to stay close to the hospital but found hotel rates to be more expensive than what we had expected to pay. Extended Stay offered a discounted rate to Vandy patients and so I booked two rooms.... More 

Helpful?
Thank MSherfey
1 review
1 of 5 stars Reviewed November 1, 2015 via mobile

Overall we did not expect the best coming into this place but kept a positive mind set. We were disappointed with the noisy people above us. We asked to move but were told they was no rooms available. Other than not being able to walk on the sticky carpet, no breakfast restocked, no extra pillows, no extra blankets and no... More 

Helpful?
Thank Sherri L
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