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Extended Stay America - Nashville - Vanderbilt

2.0 of 5
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3311 West End Avenue, Nashville, TN 37203
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Extended Stay America - Nashville - Vanderbilt
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Ranked #108 of 151 Hotels in Nashville
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106 reviews from our community

Traveler rating
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    31
    24
    24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Libertyville, Illinois, United States
Top Contributor
61 reviews 61 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

When we had to find a place to stay for two nights, because we had been scammed on a house rental where three couples were going to stay, Extended Stay came through. Even though it was all very last minute they gave us as much of a discount as they could because they felt badly for us and didn't want... More 

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New York City, New York
Contributor
15 reviews 15 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

the staff is very nice. The rooms are very basic. It's in a great location. Walking distance to high-end retail and mixed dining options. Must walk a block and a half to Dose cafe. 15-minute drive to major attractions. Towels weren't as clean as they should be and were rough, although softer than sandpaper. I probably wouldn't go back but... More 

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Manager_11525, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies that our towels were not up to standard. Still, I'm glad to read that you enjoyed your stay with us and that our staff provided great customer service. I do hope that you will return to our hotel, or any... More 

1 review
5 of 5 stars Reviewed 1 week ago

Never stayed at an Extended Stay America before, but we would definitely stay again. I realize 'all you have to do is ask' for kitchen supplies, towels etc. Having the coffee pot, toaster and dishes was great. We were able to cook in the room, the mini kitchen was convenient & we could cook when we wanted. Room was clean,... More 

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Manager_11525, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you for your wonderful review of our property. I truly appreciate your comments regarding our friendly staff, clean rooms and fully equipped kitchens. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Hexham, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Meeting friends in Nashville, was looking for a reasonably priced place in the Vanderbilt area. Was initially anxious about the ** hotel, but was very happy with our stay. Great location, very clean lobby and room. It was handy to have a refrigerator, although we didn't cook. Porsha on the front desk was especially friendly and helpful. We would definitely... More 

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Manager_11525, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

The staff and I read your review, and would like to thank you for writing such positive things about our clean rooms and great location. I'm thrilled that you found our staff to be friendly and helpful! Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

Fairview, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 16, 2015

Stayed there last week, it was a very good place to stay. The room was modernized (laminate), the bathroom was clean and the bed was very good. The air conditioner worked and it was quiet at night so we could sleep. Finally Wifi worked very well. We came in from Canada and this was the closest we could find to... More 

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Manager_11525, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you so much for posting such a positive review of our property. I truly appreciate your comments regarding the friendliness of staff, comfort and safety of your room, and convenient location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Memphis, Tennessee
1 review
2 of 5 stars Reviewed April 3, 2015

Mediocrity squared. Terrible awful no good very bad place. They want 200 words minimum. That's like Chucky Cheese asking for an essay on their ambiance. Let's see, 37 words to go. What to say? Stay away!

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Columbus, Ohio
Contributor
16 reviews 16 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed April 3, 2015

It was a very underwhelming experience. On the positive side, the location was convenient, the room was adequate, and the staff pleasant, but there were far too many misses. The room was neat, but many elements are warn, stained, or dated (and all of the towels were about the roughest I can ever remember in a hotel). The staff was... More 

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Lodi, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed March 31, 2015

While the room provided the bare minimum of what we needed, a place to sleep and shower, I've definitely stayed at other hotels that provided a lot more for a comparable price; for example: house keeping coming in to clean the room and replace the towels. You could request it for an additional fee though, but seriously? Maybe if the... More 

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Israel
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 28, 2015

nice and good room , they clean only one day in 7 days , not bad and not good there isn't wow , you need to ask for dishes and not insdie the room . front desk only till 23:00 and from 7:00 we was there in early march

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Panama City Beach
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed March 25, 2015

Water in shower is up to ankles. Call the front desk and they say they don't have a maintenance person. Nothing but coffee for breakfast. Room was clean though. The back doors are not locked you can just pull them open. No cameras. Wouldn't stay here again.

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