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Extended Stay America - Nashville - Vanderbilt

2.0 of 5
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3311 West End Avenue, Nashville, TN 37203
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1 room 1 guest
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Extended Stay America - Nashville - Vanderbilt
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115 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Saint Paul, Minnesota
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I have been travelling to Nashville for 3 years and have always seen this place, but never stayed because of the so so reviews. I did a bid on hotels this time because I was staying 4 nights, and ended up with this. I was pleasantly surprised. I think it is not rated high enough, especially in relation to some... More 

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California
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We basically liked the room. It was decent size with two beds. It had a kitchenette and a full refrigerator. The pillows, though, were very uncomfortable. The next morning, we put the towels on the floor and made sure that the room was ready for housekeeping. It never happened. Being new to Extended Stay, I was not aware that the... More 

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Travelers are raving about these Nashville hotels

Charlotte, North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am not one to complain but I will start by saying the check in was smooth. We entered the room and my boyfriend noticed that we didn't have an iron or ironing board. He went to the front desk and they handed him an iron was the only one they had, probabaly because it didn't work. When something like... More 

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Michigan
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nice hotel within 10 minutes of downtown Nashville, but without the price of downtown Nashville. Grab and Go breakfast fit our needs. The hotel was spacious and was clean. Had a problem with being double charged, but this was sorted out after I went down to the front desk. Would stay here again as it's worth the... More 

Was this review helpful? Yes 2
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 30, 2015

This place was good value for the money. It was clean and the people who worked there were helpful. It was a bit far away from Broadway, the street where everything happens. You had to take a car or a bus. Uber worked out really well there. Breakfast was bad! Good restaurants close to the hotel.

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Manager_11525, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies that you found breakfast to be disappointing. Still, we are extremely happy to know that you found the location, room cleanliness, and staff helpfulness to be a positive during your stay. Thank you again for sharing your comments with us.... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 29, 2015

I was in nashville for a month, and had a good experience to stay in extended stay america. Not good at- Reception staff is not smiling. Breakfast will have only oats apple and orange Rooms are bit noisy.. U can clearly hear walk out side of your room. No gym. Good at- Kitchen was good i stayed for a month... More 

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Manager_11525, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about our spacious rooms and your overall good experience during your stay; however, we apologize that you found some of our amenities to be lacking and that you did not receive professional customer service. In response to your feedback, I... More 

Rome, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 29, 2015

The room was clean, the bed was small (for me and my wife). The toilet was noisy. For $157 per night - you would expect a pool, hot tub or at least a decent breakfast. We could hear the people in the room directly above ours - just as if they were in our room. The elevator was out of... More 

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Manager_11525, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that our amenities did not meet your expectations. In response to your feedback, I will be coaching our staff to make sure clearly communicating our amenities during check-in. We are sorry for these issues, but are happy to... More 

Caerphilly County, United Kingdom
1 review
5 of 5 stars Reviewed June 15, 2015

Myself and my daughter stayed here for 10 nights at the end of may whilst on a trip from the uk. The rooms were basic but clean and the location was excellent. There is a bus stop outside with regular buses to downtown and cost $1.70 each way and cabs were only $10.00 each way so it was ideal. There... More 

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Manager_11525, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

The staff and I read your review, and would like to thank you for writing such nice things about your recent stay with us in Nashville. I truly appreciate your comments regarding the clean rooms and fantastic location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 9, 2015

Decent stay option with no frills ...Breakfast bread non existent ..stayed for 2 weeks fit 105 $ a day ..the best thing is close proximity to all the areas ...Nearby grocery store and best thing is got kitchen to prepare quick snacks or two

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Manager_11525, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our great location and benefits of having fully equipped kitchens in all of our guest rooms. The staff and I would like to thank you again for posting your review. We look forward to... More 

Libertyville, Illinois, United States
Level Contributor
73 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 28, 2015

When we had to find a place to stay for two nights, because we had been scammed on a house rental where three couples were going to stay, Extended Stay came through. Even though it was all very last minute they gave us as much of a discount as they could because they felt badly for us and didn't want... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you so much for sharing your experience with us. I am glad to read that you were pleased with our property and room cleanliness. I truly appreciate your comments about our staff and their friendly and accommodating service. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in... More 

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