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Extended Stay America - Nashville - Vanderbilt

2.0 of 5
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3311 West End Avenue, Nashville, TN 37203
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Extended Stay America - Nashville - Vanderbilt
Best prices for: 1 room 1 guest
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Ranked #109 of 151 Hotels in Nashville
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102 reviews from our community

Traveler rating
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    16
    29
    24
    24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Fairview, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed there last week, it was a very good place to stay. The room was modernized (laminate), the bathroom was clean and the bed was very good. The air conditioner worked and it was quiet at night so we could sleep. Finally Wifi worked very well. We came in from Canada and this was the closest we could find to... More 

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Manager_11525, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you so much for posting such a positive review of our property. I truly appreciate your comments regarding the friendliness of staff, comfort and safety of your room, and convenient location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Memphis, Tennessee
1 review
2 of 5 stars Reviewed 3 weeks ago

Mediocrity squared. Terrible awful no good very bad place. They want 200 words minimum. That's like Chucky Cheese asking for an essay on their ambiance. Let's see, 37 words to go. What to say? Stay away!

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Columbus, Ohio
Contributor
16 reviews 16 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

It was a very underwhelming experience. On the positive side, the location was convenient, the room was adequate, and the staff pleasant, but there were far too many misses. The room was neat, but many elements are warn, stained, or dated (and all of the towels were about the roughest I can ever remember in a hotel). The staff was... More 

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Lodi, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

While the room provided the bare minimum of what we needed, a place to sleep and shower, I've definitely stayed at other hotels that provided a lot more for a comparable price; for example: house keeping coming in to clean the room and replace the towels. You could request it for an additional fee though, but seriously? Maybe if the... More 

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Israel
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

nice and good room , they clean only one day in 7 days , not bad and not good there isn't wow , you need to ask for dishes and not insdie the room . front desk only till 23:00 and from 7:00 we was there in early march

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Panama City Beach
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 4 weeks ago

Water in shower is up to ankles. Call the front desk and they say they don't have a maintenance person. Nothing but coffee for breakfast. Room was clean though. The back doors are not locked you can just pull them open. No cameras. Wouldn't stay here again.

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

When we booked this trip we read numerous complaints about the hotel which left us a little nervous. When we arrived we greeted by a very friendly and extremely accommodating lady by the name of China. She was very helpful and professional. She gave us no problem with checking in a little early. Our room was very clean, and the... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed March 16, 2015

Currently checked in for a week. Stuck here because if I check out the daily rate skyrockets. I heard them quote a customer who dropped in a rate of over $250 per night. Absurd!!! Grab and go breakfast stinks. 5 granola bars available. Not five kinds - 5 total. Coffee: took one drink and got a mouth full of grounds.... More 

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1 review
3 of 5 stars Reviewed March 13, 2015 via mobile

Currently writing this review from the room, where I can't sleep due to the parking garage right next door with its 12 garbage trucks. Oh, also it's ridiculously bright lights shine right into the Windows. The Windows we have to have wide open because, when we checked in last night, the heat was blasting and it was easily 85 degrees... More 

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Bardstown, KY
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 8, 2015 via mobile

Price of a full service hotel, that's along way from full service. The grab and go breakfast was out of everything including coffee. The location is a plus if your going to Vanderbilt Hospital. There is also a shuttle service, free of charge, to and from the hospital. The shuttle is available at many of the local hotels.

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