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TownePlace Suites Nashville Airport

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2700 Elm Hill Pike, Nashville, TN 37210
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TownePlace Suites Nashville Airport
TownePlace Suites Nashville Airport
TownePlace Suites Nashville Airport
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TownePlace Suites Nashville Airport
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    228 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (50)
    Date | Rating
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      (228)
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    Level Contributor
    5 reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    We were in Nashville for the weekend and looking for a nice, affordable place to stay. Although we were wanting something in the downtown area, a big event downtown had everything sold out. We found the TownePlace Suites Nashville-Airport by chance, but we could not have asked for a better place! The property was well kept and clean, the staff... More 

    Was this review helpful? Yes 1
    Woodstock, Georgia, United States
    1 review
    5 of 5 stars Reviewed 3 weeks ago

    The reservation process is what made me know that I would have an excellent stay. The hotel manager Ms. Amy and front desk staff Ms. Glory and Ms. Kennedy have been awesome from the moment I checked in. I would recommend this hotel to anyone that's looking for some good ole customer service and a great night stay while away... More 

    Was this review helpful? Yes
    1 review
    5 of 5 stars Reviewed 3 weeks ago

    My overall stay was outstanding. We were a group of 40 people men women and teenage girls. We were in Nashville for a basketball showcase. Honestly we travel all summer and this location is absolutely the best due to Kesha. Any problem any concern any need we had was addressed and solved immediately. Her professionalism and willingness to make sure... More 

    Was this review helpful? Yes
    Level Contributor
    47 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 14 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    The room was great, beds comfy and plenty of parking. As it was over the 4th of July weekend we did stay out after 11pm- when they lock the hotel doors. Upon our return the key did not work, so we couldn't enter the hotel, and yes I was sure it was not near credit cards or cell phones for... More 

    Was this review helpful? Yes
    Orlando, Florida
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 4 weeks ago

    Great Place to stay in the Airport area.Clean hotel very close to Airport.Stayed there in March due to bad weather .Snow was everywhere.The front desk workers were extremely helpful in letting me know what places nearby were open .Recommendations were great .Will definitely stay there again.Clean hotel in a convenient location with friendly staff

    Was this review helpful? Yes
    Knoxville, Tennessee
    Level Contributor
    3 reviews
    5 of 5 stars Reviewed 4 weeks ago

    The TownePlace Suites by Marriott Nashville Airport is a great place to stay and the employees make it a wonderful place. Dawn at the front desk was so helpful during our visit; she was very friendly to us, and tried to help us as much as possible. Casey was my knight in shining armor. I had a tire that was... More 

    Was this review helpful? Yes
    1 review
    2 of 5 stars Reviewed June 27, 2015 via mobile

    Around 7pm, I called down to ask that the ppl above me be more respectful that me and my family are under them. A minute later the manager on duty called back to say that the ppl were having a party and were "allowed" to do so until 9 pm. She emphasized that after 9, no type of disturbance would... More 

    Was this review helpful? Yes
    Leah B, Front Office Manager at TownePlace Suites Nashville Airport, responded to this review

    Hello, I just wanted to touch base with you and apologize for your restless night. I had no idea that the guest above you continued to cause so much noise. I will speak with my evening staff members about the situation and go over how to deal with noisy guest. There will be some changes here soon for the better... More 

    San Diego, California
    Level Contributor
    8 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    1 of 5 stars Reviewed June 26, 2015

    I rated the hotel/management 0 stars but I give the hotel staff 5 stars. We had the best experience with all of the staff members from the beginning of our trip, until the end. The management, however, is non-budging on rates. They prefer to utilize the WIN (hotel)-LOSE (me) strategy; however, this is not in their best interest. The best... More 

    Was this review helpful? Yes
    Leah B, Front Office Manager at TownePlace Suites Nashville Airport, responded to this review

    Hello My name is Chelsea Parker and I am the Guest Service Manager at the TownePlace Suites Marriott in Nashville TN. I would like to encourage you to email or call me so I may become more familiar with your situation. I am not sure what happened during your stay but if you believe you should be discounted then I... More 

    1 review
    5 of 5 stars Reviewed June 18, 2015 via mobile

    At the front desk, Dawn and Leah helped me book my stay and we're very helpful with all my questions. the hotel was clean and the service was great. I would definately, 100% recommend this hotel for anyone who visits Nashville.

    Was this review helpful? Yes
    Leah B, Front Office Manager at TownePlace Suites Nashville Airport, responded to this review

    Hello, Just wanted to say thank you for writing such a great review. The ladies you mentioned in your review are hard to come by and I am glad that both were able to assist you during your stay. We hope that the next time you visit the Music City, TownePlace Suites Marriott will be where you stay. -Chelsea More 

    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed June 17, 2015

    This property is clean and comfortable and a good value. We were in town for our son's sports tournament and spent the weekend in a two bedroom suite with a kitchen. We found the staff to be friendly and beyond accommodating. They are the standout of this property and the reason we would return. The room included all the basics... More 

    Was this review helpful? Yes 1
    Leah B, Front Office Manager at TownePlace Suites Nashville Airport, responded to this review

    Hello, Just wanted to say think you for taking the time to write suck an awesome and descriptive review. I know it will help when families are researching our property for there next Nashville stay. I am so happy that we were accommodating for your sports group and more specifically your family. I hope we get the chance to see... More 

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