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TownePlace Suites Nashville Airport

2.5 of 5 2700 Elm Hill Pike, Nashville, TN 37210
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Certificate of Excellence 2014
TownePlace Suites Nashville Airport
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TownePlace Suites Nashville Airport
TownePlace Suites Nashville Airport
TownePlace Suites Nashville Airport
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172 reviews from our community

Traveler rating
    117
    41
    9
    3
    2
See reviews for
68
22
7
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Senior Contributor
25 reviews 25 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

As a long time Marriott Platinum guest I stay in my fare share of hotels. Opting to a one night stay as I had an early flight the convenience of being 5 minutes from the airport is nice. Upon arrival I found it very odd there is no dip in the curb at the front entrance. Not a big inconvenience... More

Was this review helpful? Yes
Leah B, Front Office Manager at TownePlace Suites Nashville Airport, responded to this review

Hello, Thank you for taking the time to let us know about your stay. Please know that the managers of all departments have read your comments and will be taking the necessary steps to acknowledge the problems you faced. Thank you for being so generous and honest while scoring our property, we will be more than glad to take you... More

Mo
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just what you expect from a Marriott property, friendly, clean, good quite location. Breakfast area a little small, but plenty of goodies to grab and take back to my room. Nice little TV lounge area next to the elevator on the 1st floor, enjoyed it because there was 4 of us in the room and was handy place to wait... More

Was this review helpful? Yes
Leah B, Front Office Manager at TownePlace Suites Nashville Airport, responded to this review

Hello, Thank you so much for taking the time to go online and talk about our property. We are all about giving our guest the best experience we can and I am so happy to know that once again we have succeeded. We will be happy to see you again the next time you visit the Music City. More

Mobile
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Flew into Nashville for a family event and stayed at this location for two nights. My 85 yr old parents, my partner, daughter and my two grandchildren under the age of 12 were part of the group. I can't say how totally awesome the room and staff were. I repeat, totally awesome. I sent the group ahead of me on... More

Was this review helpful? Yes
Leah B, Front Office Manager at TownePlace Suites Nashville Airport, responded to this review

WOW, It means the world to us all that you would take the time to write such amazing things about everything we do and offer here at the TownePlace Suites. We try very hard every day to maintain this great environment that you enjoyed during your stay. We hope to see you again the next time you visit the Music... More

Oklahoma City, Oklahoma, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This one is a little dated. The walls are paper thin so anything you say can be heard thru the walls. Maintenance was lacking as the tub drain was broken and the AC/heater was noisy. Staff was very friendly and breakfast was fresh but I really would not stay there again due to the noise.

Was this review helpful? Yes
Leah B, Front Office Manager at TownePlace Suites Nashville Airport, responded to this review

Hello, I am sorry to hear that a noisy AC/heater kept you from enjoying your stay. We have informed our maintenance team about the issues you faced and have done all we can to prevent the same dissatisfaction from any future guest. We pride ourselves in our ability to serve, so I hate to hear that our property was not... More

Wisconsin
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a great stay last night at this hotel. The staff members were both professional and friendly and met our request for a first floor rom for our elderly dog. The continental breakfast was typical other than the cinnamon waffles which were wonderful. We will stay there again!

Was this review helpful? Yes
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

TooColdinWI, I want to first say- I love your screen name and would have to agree! Thank you for taking the time to write your comments on Trip Advisor. I am happy to hear that you enjoyed my team! Hope to see you again soon! Leah More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed at this hotel before and I've enjoyed my self every time, from the moment I accept my keys, the front desk is friendly, the rooms always smell fresh and if I need help with anything, the staff is always there to help, everyone there has always been nice to me, I have no complaints

Was this review helpful? Yes
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Dominican Mami- I am so happy that you continue to enjoy yourself when you visit Nashville and the TownePlace Suites by Marriott. I appreciate your words of encouragment and look forward to seeing you agian soon! More

Jacksonville, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed here last week while in town for a concert. This hotel blew me away!!! The apartment-style set up with a full kitchen made it feel more like a home than a hotel room. Everything was as clean as can be and looked as if the place was brand new. But it was the staff that really blew me... More

Was this review helpful? Yes
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Thank you so much for sharing I look forward to letting my team know! It's always great to here when we are doing something right! More

Chattanooga, Tennessee
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Let me first start by saying that I am basing my review of this property upon many nights' stays since it opened. This property has slowly declined to a state that I will search for another property when staying in Nashville. I came back to this property recently and have seen many deficiencies during my past two multi-night stays. There... More

Was this review helpful? Yes
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Ed_medman, I want to start by thanking you for being honest and also taking the time to share your concerns. I had wished we could have discussed this while you were here and please know that I am always available to discuss anything, particularly issues as severe as what you have experienced recently. We recently had our third Marriott audit... More

Lebanon, Tennessee
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The place was crowded and the street is a bit noisy, but the room was spotless and the beds were comfortable. Breakfast was VERY continental. The only warm fo I d was DID waffles. It is close to the airport and Opryland, so book with confidence.

Was this review helpful? Yes
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Doll, Thank you so much for your comments. We do pride ourselves on our room cleanliness and, in fact, have improved EVERY year on our Marriott audits in all aspects of the audit but particularly room cleanliness and standards. We are looking forward to 2015 when TownePlace Suites as a brand adopts some warmer items on its breakfast menu. Thanks... More

Carterville, Illinois
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed here last night after my fiancée was found dead in our apartment. Booked room indefinitely - was told I had to leave this morning since they sold out. Evidently the term indefinitely is meaningless even though they charged full rate. I am tearing up my Marriott Rewards card and will never use a marriott again. That's prolly 24... More

Was this review helpful? Yes
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

GregoryKZ, "I know for certain that we never lose the people we love, even to death. They continue to participate in every act, thought and decision we make. Their love leaves an indelible imprint in our memories. We find comfort in knowing that our lives have been enriched by having shared their love." ~Leo Buscaglia I am so sorry for... More

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Additional Information about TownePlace Suites Nashville Airport

Address: 2700 Elm Hill Pike, Nashville, TN 37210
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Nashville Airport 2.5*
Number of rooms: 101
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