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TownePlace Suites Nashville Airport

2.5 of 5 2700 Elm Hill Pike, Nashville, TN 37210
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Certificate of Excellence 2014
TownePlace Suites Nashville Airport
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TownePlace Suites Nashville Airport
TownePlace Suites Nashville Airport
TownePlace Suites Nashville Airport
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182 reviews from our community

Traveler rating
    124
    43
    10
    3
    2
See reviews for
70
24
7
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I was in Nashville on business for 28 days. I had a bad experience my first week at another hotel. I looked at 5 other hotels and when I saw this one had suites a small kitchen with a stove and dishwasher and I was greeted with warm smile, a bright cheery lobby, I was hopeful to move out of... More 

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Munster, Indiana
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

On the evening of Saturday January 3, 2015 on our way to Cape Canaveral, Florida my Wife and I along with "Cookie" our dog checked into room 102. The staff was very friendly and the property was friendly to our pet. There were places to walk our dog and a special container outside that had new doggie bags as well... More 

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Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

RGESR and Cookie, Thank you so much for taking the time to write a review regarding your recent stay at the TownePlace Suites by Marriott Nashville Airport! I was so happy to read about your and Cookie's experience with us. We try very hard to acheive such level of service with each and every guests every day and reading reviews... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Needless to say this trip was quite the adventure. This was our first stay at this hotel, but it won't be our last! We have found our "go to hotel" in Nashville. To begin, we received a room on the ground floor. The room smelled fabulous and was extremely clean! Large, roomy and loved the kitchen! My family and I... More 

Was this review helpful? Yes
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Melony, WOW! Thank you for your awesome review and subject line regarding your recent stay at the TownePlace Suites by Marriott Nashville Airport! For a guests to take such a long time to express their experience on Trip Advisor like you just did is not only AMAZING but GREATLY APPRECIATED! I have shared this with my entire team and can't... More 

Evansville, Indiana
Top Contributor
56 reviews 56 reviews
29 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a Saturday evening stay. The room had a full kitchen area including utensils for cooking. We only used the coffee maker and refrigerator. This area was right as you walk in. Room had a separate seating area with coach. King bed was very comfortable. Bathroom was larger than most hotels - which is a big plus. Our room... More 

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Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello! Thank you for commenting about your recent visit at the TownePlace Suites by Marriott Nashville Airport! We work very hard to ensure that each and every guests enjoys our customer service, clean facility, and trip to NASHVILLE while they are staying with us. While we are an extended stay brand of Marriott our focus at this particular property is... More 

Chicago, Illinois
Top Contributor
101 reviews 101 reviews
80 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently booked 2 rooms for a 2 night stay with friends. This is primarily a longer stay hotel as you have a kitchen area in each room which allows you to actually cook. The room is a fantastic size and has loads of space, especially for storage- you have an extra large closet. The only downside was that the... More 

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Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello GLMC87! I appreciate you taking the time to comment on your experience at the TownePlace Suites by Marriott Nashville Airport! I am happy that you enjoyed your stay with us but I am sorry that there was a remaining cooking odor in the room. We do try our best to eliminate those odors and are usually pretty good about... More 

Boston, Massachusetts, United States
1 review
5 of 5 stars Reviewed December 15, 2014

My colleagues and I had a terrible experience at a hotel nearby and needed something better in a pinch. The manager, Leah, and her team were so responsive and found three rooms for us that were very comfortable. In fact, after my four day stay there, I almost didn't want to leave. Every staff member was friendly and attentive. Rod... More 

Was this review helpful? Yes
Leah B, Front Office Manager at TownePlace Suites Nashville Airport, responded to this review

Hello, I just wanted to say thank you for taking time out of your day to write such a nice review. I can't begin to explain how much these reviews effect us all and it is always a good feeling to know that we have once again satisfied a guest. Leah, Martha, and Rod were thrilled to know they made... More 

Tennessee
1 review
5 of 5 stars Reviewed December 13, 2014

My husband, children and myself have been here three weeks already after a house fire. And the staff here are amazing. Josh and Arthur (maintenance) have never passed us without asking if there is anything we need. Kesha (front desk) always takes the time to speak to my children by name. The housekeeping staff are wonderful. Today when I came... More 

Was this review helpful? Yes
Leah B, Front Office Manager at TownePlace Suites Nashville Airport, responded to this review

Hello, Thank you so much for taking the time to write such amazing things about the team. I am so happy that you enjoyed your stay here with us and that you had experiences that will never be forgotten. We strive everyday to make memories just as you described for all of our guests. We hope to see you again... More 

1 review
5 of 5 stars Reviewed December 7, 2014

First off I will start off by saying I love the hotel itself. When me and my two sons walked in it was so bright and colorful. The front desk attendant Keyshia gave excellent service she had us checked in in no time. I love the big flat screen in the sitting area on the first floor alldoe its a... More 

Was this review helpful? Yes
Leah B, Front Office Manager at TownePlace Suites Nashville Airport, responded to this review

WOW!! Thank you so much for saying such great things about our team members and property. I enjoying seeing all of our team members progress and these reviews are a true motivator. It is always great to see there faces light up when I read comments like these to the staff each morning. I hope you come stay with us... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed December 3, 2014

Overall this hotel gave us everything we needed for a family get away. However the thin walls were a issue. We heard the dog bark below us for 2 hours and the family above us woke my daughter up at 3:30 am when the baby cried. We also noticed the tightness of the bath sink area was the only location... More 

Was this review helpful? Yes
Leah B, Front Office Manager at TownePlace Suites Nashville Airport, responded to this review

Hello, I am so happy we were able to accommodate you during your stay, but hate to hear that you were unable to sleep. I do apologize for this inconvenience and wish there was something I could do about our thin walls. I truly hope that all other aspects of your stay were enjoyable. Best Wishes & Happy Holidays! Chelsea... More 

1 review
5 of 5 stars Reviewed December 1, 2014 via mobile

I had a great experience at the towneplace suites... it was nice to get a home feeling in a hotel. Me and my family were in the hotel for an entire month, the staff treated us as family and were very helpful with everything. I would like to personally shot out Rod and Keisha at the first desk,Ms. Martha from... More 

Was this review helpful? Yes
Leah B, Front Office Manager at TownePlace Suites Nashville Airport, responded to this review

Hello, We are glad to hear that you and your family enjoyed your stay. Leah (General Manager) read your uplifting comment to the staff and personally thanked everyone whose name you took the time to mention. It’s a big deal when a guest will go out of their way to remember us by name and I can't thank you enough... More 

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Additional Information about TownePlace Suites Nashville Airport

Address: 2700 Elm Hill Pike, Nashville, TN 37210
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Nashville Airport 2.5*
Number of rooms: 101
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