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TownePlace Suites Nashville Airport

2.5 of 5 2700 Elm Hill Pike, Nashville, TN 37210
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Certificate of Excellence 2014
TownePlace Suites Nashville Airport
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TownePlace Suites Nashville Airport
TownePlace Suites Nashville Airport
TownePlace Suites Nashville Airport
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190 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

The staff at town Place suites Marriott by the airport is phenomenal. The staff at the facilities is unbelievable and caring in there for every need. Speak my main man Rod is the best desk clerk ever. There fresh hot cookies when you come home.

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Owensboro, Kentucky
1 review
4 of 5 stars Reviewed 3 days ago NEW

My husband and I have travelled MUCH over the years, staying in many a Marriott-owned hotel. What sets this place apart is their front desk staff. They were the only ones we were in contact with but they all were outstanding, Kesha and all the others. Friendly, helpful and thinking for you. Above and beyond. Truly.

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San Jose, CA
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I needed a place to stay the night before we caught a plane home. From start to finish we were impressed. Arthur checked us in and was very courteous and helpful. He gave us a call in the room to be sure everything was to our satisfaction. While the rooms aren't huge, they are well-designed and functional.... More 

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Tampa, Florida
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

This location customer service has really amazed me to say the very least. Before the arrival at the hotel, I called to inquire more information about their shuttle. From the very beginning Kesha answered all my questions fantastically, ensuring me that this was the Marriott that I should book. There were other Marriott in the area that I called and... More 

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West Frankfort, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

This was our first overnight stay in Nashville. We travelled with our son and my parents, for their 20th Anniversary. Our trip included a visit to Loveless Cafe, The Grand Ole Opry, (Loretta Lynn was amazing!) and the Broadway tourist attractions. The cafe was a 25 minute drive, the Opry and Broadway were just 10 minutes away. We stayed in... More 

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Johnson City, Tennessee
Top Contributor
57 reviews 57 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Excellent staff that is genuinely concerned about customer care and service. The staff is very friendly, very helpful, very knowledgeable, very careful to provide great service to their guests. They know whom they need to satisfy and make comfortable. All of the staff are diligently observant for opportunities to be helpful and caring. I stay here each time I am... More 

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Nashville, Tennessee
1 review
4 of 5 stars Reviewed 2 weeks ago

I enjoy my stay, The front desk Agent was very helpful. He bake cookies and call and inform the quest, I think that's exceptional customer service. The rooms was nice and I enjoy the breakfast. I will definitely return.

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Cambridge, Massachusetts, United States
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for three nights. The price is great for the quality of room you get. Breakfast is included, and there are many options, including regular and strawberry waffles. The most outstanding part of our stay was jack-of-all-trades Josh. He drives the free shuttle to and from the airport, deals with all of the hotel's maintenance issues, and just seems... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was in Nashville on business for 28 days. I had a bad experience my first week at another hotel. I looked at 5 other hotels and when I saw this one had suites a small kitchen with a stove and dishwasher and I was greeted with warm smile, a bright cheery lobby, I was hopeful to move out of... More 

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Leah B, Front Office Manager at TownePlace Suites Nashville Airport, responded to this review

Hello, Thank you so much for an amazing review. We have read it to the staff and thanked the individuals you mentioned for there great customer service. Reviews such as the one you have written really lets us know that although we may not be perfect we are doing something right. So thank you again for giving us another reason... More 

Munster, Indiana
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 16, 2015

On the evening of Saturday January 3, 2015 on our way to Cape Canaveral, Florida my Wife and I along with "Cookie" our dog checked into room 102. The staff was very friendly and the property was friendly to our pet. There were places to walk our dog and a special container outside that had new doggie bags as well... More 

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Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

RGESR and Cookie, Thank you so much for taking the time to write a review regarding your recent stay at the TownePlace Suites by Marriott Nashville Airport! I was so happy to read about your and Cookie's experience with us. We try very hard to acheive such level of service with each and every guests every day and reading reviews... More 

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Additional Information about TownePlace Suites Nashville Airport

Address: 2700 Elm Hill Pike, Nashville, TN 37210
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Nashville Airport 2.5*
Number of rooms: 101
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