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TownePlace Suites Nashville Airport

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2700 Elm Hill Pike, Nashville, TN 37210
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1 room 1 guest
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TownePlace Suites Nashville Airport
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231 Reviews from our TripAdvisor Community

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Traveler rating
    158
    51
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    5
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

I reserved a room here (August 22nd) after leaving another disappointing hotel and when I arrived there was a young lady (African American)up front was very inattentive. She said to me "One moment", preceded to take a call that was on hold to as the guest about making a reservation. The guest has several questions but she then continued to... More 

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Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello DeeTraveler1523, I hope all is well and you were able to find a comfortable spot while you were here in Nashville. I am currently investigating to see what happened the day you were scheduled to check-in. Obviously we need to do some more trainining with that individual, perhaps even the entire team, about how to place someone on hold,... More 

Nashville, Tennessee
1 review
4 of 5 stars Reviewed 2 weeks ago

My stay was very good. They allowed pets so that was a plus for me because I always travel with my dog. My room was clean and the bed sleep well. Plenty of clean towels and sheets. The breakfast was great, they had a wide variety of options to choose from so you don't get bored. Everyone was very friendly.... More 

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Louisville, Kentucky
Level Contributor
180 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This property was very nice, I only stayed for one night, but was impressed by the very friendly staff, very nice spacious suite rooms and a light with a lot of "living" activities. They are near the airport, but I didn't have any problem with plane noise. The room was clean and the bed comfortable and there was good WiFi... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 19, 2015

We were in Nashville for the weekend and looking for a nice, affordable place to stay. Although we were wanting something in the downtown area, a big event downtown had everything sold out. We found the TownePlace Suites Nashville-Airport by chance, but we could not have asked for a better place! The property was well kept and clean, the staff... More 

Was this review helpful? Yes 1
Woodstock, Georgia, United States
2 reviews
5 of 5 stars Reviewed July 14, 2015

The reservation process is what made me know that I would have an excellent stay. The hotel manager Ms. Amy and front desk staff Ms. Glory and Ms. Kennedy have been awesome from the moment I checked in. I would recommend this hotel to anyone that's looking for some good ole customer service and a great night stay while away... More 

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1 review
5 of 5 stars Reviewed July 14, 2015

My overall stay was outstanding. We were a group of 40 people men women and teenage girls. We were in Nashville for a basketball showcase. Honestly we travel all summer and this location is absolutely the best due to Kesha. Any problem any concern any need we had was addressed and solved immediately. Her professionalism and willingness to make sure... More 

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Level Contributor
49 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 10, 2015

The room was great, beds comfy and plenty of parking. As it was over the 4th of July weekend we did stay out after 11pm- when they lock the hotel doors. Upon our return the key did not work, so we couldn't enter the hotel, and yes I was sure it was not near credit cards or cell phones for... More 

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Orlando, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2015

Great Place to stay in the Airport area.Clean hotel very close to Airport.Stayed there in March due to bad weather .Snow was everywhere.The front desk workers were extremely helpful in letting me know what places nearby were open .Recommendations were great .Will definitely stay there again.Clean hotel in a convenient location with friendly staff

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Knoxville, Tennessee
Level Contributor
3 reviews
5 of 5 stars Reviewed July 4, 2015

The TownePlace Suites by Marriott Nashville Airport is a great place to stay and the employees make it a wonderful place. Dawn at the front desk was so helpful during our visit; she was very friendly to us, and tried to help us as much as possible. Casey was my knight in shining armor. I had a tire that was... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 27, 2015 via mobile

Around 7pm, I called down to ask that the ppl above me be more respectful that me and my family are under them. A minute later the manager on duty called back to say that the ppl were having a party and were "allowed" to do so until 9 pm. She emphasized that after 9, no type of disturbance would... More 

Was this review helpful? Yes 1
Leah B, Front Office Manager at TownePlace Suites Nashville Airport, responded to this review

Hello, I just wanted to touch base with you and apologize for your restless night. I had no idea that the guest above you continued to cause so much noise. I will speak with my evening staff members about the situation and go over how to deal with noisy guest. There will be some changes here soon for the better... More 

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