We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SpringHill Suites Nashville MetroCenter

Hotel website
Hotel deals
Hotel packages
250 Athens Way, Nashville, TN 37228
Special Offer
Stay 2+ Nights & Save 15%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
SpringHill Suites Nashville MetroCenter
Professional photos View all
Browse nearby
SpringHill Suites Nashville MetroCenter
Add Photo Write a Review

104 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    33
    36
    17
    11
    7
See reviews for
41
17
4
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
  • All months
    (104)
  • Mar-May only
    (29)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (22)
All months
1 review
5 of 5 stars Reviewed 5 days ago NEW

Rashidah was an unbelievable amazing front desk night clerk. Coming from New York we grade our customer service pretty harshly and she blew my party away with her wonderful and attentive service!! She went out of her way to help us in any way possible. Amazing experience here.

Was this review helpful? Yes 1
Cary, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I used Marriott points, but was still charged for the room and another $53 erroneous charge that nobody can explain. They are working on it... however when I call to check back on the status (which I don't really have a lot of time to keep doing) the person I need to speak with is unavailable. I stayed at the... More 

Was this review helpful? Yes 1
Michele C, Front Office Manager at SpringHill Suites Nashville MetroCenter, responded to this review

Thank you for taking the time to complete a review in regards to your recent stay at the SpringHill Suites Nashville MetroCenter. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you experienced during your stay.... More 

A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago

This room was not any where close to the pictures of it on the Internet. We barely could walk around the beds, there was no separate area and then to top it off- it was DIRTY. I was told there was no other rooms and that the room I was in was exactly what I booked. I had to get... More 

Was this review helpful? Yes 1
Michele C, Front Office Manager at SpringHill Suites Nashville MetroCenter, responded to this review

Thank you for taking the time to complete a review in regards to your recent stay at the SpringHill Suites Nashville MetroCenter. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you experienced during your stay.... More 

Jackson, Tennessee
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Traveled here for business. Much better than the traditional hotel!! Staff was excellent!!! Rooms were very large & comfortable. Very clean. Great location. Loved this place ❤️ Breakfast was delicious!! Highly recommend 👍

Was this review helpful? Yes
Jackson, Tennessee
1 review
1 of 5 stars Reviewed 3 weeks ago

My experience was one of the worst i ever had. First i book 4 month's in advance at one price but they never mention additional hotel fee's until i got there. secondly my husband and i come in from a long evening,ready to call it a night and pull the sheet's back and find Blood on our sheets??????? This was... More 

Was this review helpful? Yes
Michele C, Front Office Manager at SpringHill Suites Nashville MetroCenter, responded to this review

Thank you for sharing about your most recent stay at SpringHill Suites Nashville Metro Center. As we pride ourselves on providing great customer service and accommodations, I am truly disheartened we fell short of our goals. I apologize that your overall stay was disappointing. I would love the opportunity to discuss this with you. Please contact me at stacy.teller@interstatehotels.com, as... More 

Pensacola, Florida
Level Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We have stayed here several times Hotel rooms are at a premium in Nashville Always busy This visit started with a welcome goody bag at check in and a friendly on the ball desk rep The room was clean and attractive , the wifi was free as was the parking The free breakfast was like a brunch with many offerings... More 

Was this review helpful? Yes
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was exceptional for business stay. Staff were very polite and very helpful if I needed anything. The breakfast was really good. The noise was minimal. Beds were very comfortable. Great ace to stay especially when working in the area for a week.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed June 17, 2015 via mobile

My boyfriend and I stayed here with a few friends for a fun weekend vaca. From check-in to check-out our stay was perfect. The front desk staff was very friendly and helpful. They should be very proud of their house keeping staff because the room was spotless. We will definitely stay here again when we come back to Music City.

Was this review helpful? Yes
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed June 14, 2015

I did not enjoy this hotel from start to finish. The hotel itself is very nice looking, clean and the rooms are a good size... however thats where it stops for me.. when we checked in i gave the lady our name and information, she could not spell it correctly even though i was slowly spelling it out for her... More 

Was this review helpful? Yes 2
Michele C, Manager at SpringHill Suites Nashville MetroCenter, responded to this review

We appreciate you sharing feedback about your recent stay. We have addressed the issues you mentioed and hope if you come back to Nashville you will be able to have a pleasurable experience! More 

Chapel Hill, North Carolina
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed June 8, 2015

I stayed for three nights while visiting in Nashville. I frequently stay at Marriott properties and this one did not live up to my expectations for the brand. Although the front desk staff was friendly and helpful when I asked about dining options, I was disappointed overall in my stay. The nearest restaurants, other than fast food, are at least... More 

Was this review helpful? Yes
Michele C, Manager at SpringHill Suites Nashville MetroCenter, responded to this review

Thank you for sharing about your most recent stay at SpringHill Suites Nashville Metro Center. Thank you for the positive comments about our staff as we pride ourselves on providing great customer service. I apologize that your overall stay was disappointing. We hope next time your travels bring you to Nashville you will give us another chance! More 

Questions? Get answers from hotel staff and past guests. Ask a question

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Dining (2)
Viewed
Room/suite (5)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (1)
Viewed
Family/play areas (1)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Nashville hotels
Show Prices
Show Prices
Show Prices
Sheraton Music City Hotel
#32 of 152 in Nashville
4.0 of 5 stars 1,091 reviews
Downtown Nashville
Fairfield Inn & Suites Nashville Downtown / The Gulch
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay