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SpringHill Suites Nashville MetroCenter

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250 Athens Way, Nashville, TN 37228
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SpringHill Suites Nashville MetroCenter
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107 Reviews from our TripAdvisor Community

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Traveler rating
    35
    36
    18
    11
    7
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44
17
4
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (29)
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    (39)
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Carthage, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family had a great experience at the Marriott. The room was clean and spacious. The staff was very friendly and the pool was clean with all the necessary amenities. We really enjoyed our stay. I would recommend this hotel to my family and friends.

Was this review helpful? Yes 1
The Woodlands, Texas
2 reviews
3 of 5 stars Reviewed 1 week ago

I have stayed here several times over the past 3 years. Service is always friendly and accommodating. Breakfast is usually adequate but it's usually a zoo, and hard to get what you want. The servers/helpers, though they always have a good attitude, cannot keep up with demand for items such as scrambled eggs; plus it gets a little messy. Speaking... More 

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Berthoud
Level Contributor
96 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this location to get a quieter place outside the city. It was a pretty quick drive and easy access to downtown Nashville and there were plenty of places to eat close by. It was very quiet and worth the little drive. The staff was very nice, friendly and efficient. The breakfast was good, plentiful and hot. It was... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Rashidah was an unbelievable amazing front desk night clerk. Coming from New York we grade our customer service pretty harshly and she blew my party away with her wonderful and attentive service!! She went out of her way to help us in any way possible. Amazing experience here.

Was this review helpful? Yes 1
Cary, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 17, 2015

I used Marriott points, but was still charged for the room and another $53 erroneous charge that nobody can explain. They are working on it... however when I call to check back on the status (which I don't really have a lot of time to keep doing) the person I need to speak with is unavailable. I stayed at the... More 

Was this review helpful? Yes 1
Michele C, Front Office Manager at SpringHill Suites Nashville MetroCenter, responded to this review

Thank you for taking the time to complete a review in regards to your recent stay at the SpringHill Suites Nashville MetroCenter. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you experienced during your stay.... More 

A TripAdvisor Member
1 of 5 stars Reviewed July 9, 2015

This room was not any where close to the pictures of it on the Internet. We barely could walk around the beds, there was no separate area and then to top it off- it was DIRTY. I was told there was no other rooms and that the room I was in was exactly what I booked. I had to get... More 

Was this review helpful? Yes 1
Michele C, Front Office Manager at SpringHill Suites Nashville MetroCenter, responded to this review

Thank you for taking the time to complete a review in regards to your recent stay at the SpringHill Suites Nashville MetroCenter. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you experienced during your stay.... More 

Jackson, Tennessee
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 9, 2015 via mobile

Traveled here for business. Much better than the traditional hotel!! Staff was excellent!!! Rooms were very large & comfortable. Very clean. Great location. Loved this place ❤️ Breakfast was delicious!! Highly recommend 👍

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Jackson, Tennessee
1 review
1 of 5 stars Reviewed July 5, 2015

My experience was one of the worst i ever had. First i book 4 month's in advance at one price but they never mention additional hotel fee's until i got there. secondly my husband and i come in from a long evening,ready to call it a night and pull the sheet's back and find Blood on our sheets??????? This was... More 

Was this review helpful? Yes
Michele C, Front Office Manager at SpringHill Suites Nashville MetroCenter, responded to this review

Thank you for sharing about your most recent stay at SpringHill Suites Nashville Metro Center. As we pride ourselves on providing great customer service and accommodations, I am truly disheartened we fell short of our goals. I apologize that your overall stay was disappointing. I would love the opportunity to discuss this with you. Please contact me at stacy.teller@interstatehotels.com, as... More 

Pensacola, Florida
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 1, 2015 via mobile

We have stayed here several times Hotel rooms are at a premium in Nashville Always busy This visit started with a welcome goody bag at check in and a friendly on the ball desk rep The room was clean and attractive , the wifi was free as was the parking The free breakfast was like a brunch with many offerings... More 

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 30, 2015

This hotel was exceptional for business stay. Staff were very polite and very helpful if I needed anything. The breakfast was really good. The noise was minimal. Beds were very comfortable. Great ace to stay especially when working in the area for a week.

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