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SpringHill Suites Nashville MetroCenter

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250 Athens Way, Nashville, TN 37228
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SpringHill Suites Nashville MetroCenter
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SpringHill Suites Nashville MetroCenter
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100 Reviews from our TripAdvisor Community

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Traveler rating
    31
    36
    17
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    6
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40
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4
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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    (29)
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    (32)
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    (17)
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    (22)
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Jackson, Tennessee
1 review
1 of 5 stars Reviewed 2 days ago NEW

My experience was one of the worst i ever had. First i book 4 month's in advance at one price but they never mention additional hotel fee's until i got there. secondly my husband and i come in from a long evening,ready to call it a night and pull the sheet's back and find Blood on our sheets??????? This was... More 

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Pensacola, Florida
Level Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We have stayed here several times Hotel rooms are at a premium in Nashville Always busy This visit started with a welcome goody bag at check in and a friendly on the ball desk rep The room was clean and attractive , the wifi was free as was the parking The free breakfast was like a brunch with many offerings... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel was exceptional for business stay. Staff were very polite and very helpful if I needed anything. The breakfast was really good. The noise was minimal. Beds were very comfortable. Great ace to stay especially when working in the area for a week.

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My boyfriend and I stayed here with a few friends for a fun weekend vaca. From check-in to check-out our stay was perfect. The front desk staff was very friendly and helpful. They should be very proud of their house keeping staff because the room was spotless. We will definitely stay here again when we come back to Music City.

Was this review helpful? Yes
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I did not enjoy this hotel from start to finish. The hotel itself is very nice looking, clean and the rooms are a good size... however thats where it stops for me.. when we checked in i gave the lady our name and information, she could not spell it correctly even though i was slowly spelling it out for her... More 

Was this review helpful? Yes 2
Michele C, Manager at SpringHill Suites Nashville MetroCenter, responded to this review

We appreciate you sharing feedback about your recent stay. We have addressed the issues you mentioed and hope if you come back to Nashville you will be able to have a pleasurable experience! More 

Chapel Hill, North Carolina
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed for three nights while visiting in Nashville. I frequently stay at Marriott properties and this one did not live up to my expectations for the brand. Although the front desk staff was friendly and helpful when I asked about dining options, I was disappointed overall in my stay. The nearest restaurants, other than fast food, are at least... More 

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Michele C, Manager at SpringHill Suites Nashville MetroCenter, responded to this review

Thank you for sharing about your most recent stay at SpringHill Suites Nashville Metro Center. Thank you for the positive comments about our staff as we pride ourselves on providing great customer service. I apologize that your overall stay was disappointing. We hope next time your travels bring you to Nashville you will give us another chance! More 

Houston, Texas
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 17, 2015

This was my first stay at a SpringHill suites accommodation. I was not impressed by the barely 2 star accommodations. The rooms were large enough for a mini suite but very cheaply furnished although the beds were firm and comfortable enough.

Was this review helpful? Yes 1
Michele C, Manager at SpringHill Suites Nashville MetroCenter, responded to this review

Thank you for sharingy our response on your most recent stay and first time guest of SpringHill Suites. I am glad you found our beds to be comfortable! We hope you will have a more pleasurable experience your next visit to a SpringHill Suites. More 

Kalamazoo, Michigan
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 20, 2015

Really disappointing. When I was packing up after spending the night there were cockroaches in the refrigerator. Quickly grabbed my bags and left. At this level of hotel I would not expect an infestations but the front desk didn't seem too upset about my revelation. And eventually when I got in contact with the Manager of the hotel (3 days... More 

Was this review helpful? Yes 3
Green Bay, Wisconsin
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 16, 2015

Thought hotel was closer to downtown than it actually was. Was not with in walking distance as we had hoped. Rooms were nice and clean. 2 queen beds and pull out couch. Breakfast was ok but not great. Pool was small, but was indoor so that was nice. Biggest downfall was distance of hotel to everything else. It was in... More 

Was this review helpful? Yes 1
Michele C, Manager at SpringHill Suites Nashville MetroCenter, responded to this review

Thank you for taking the time to share about your experience at SpringHill Suites Nashville Metro Center! I am glad that you were able to enjoy breakfast and our indoor pool. Yes, we are about 3 miles from downtown. Most of our guests enjoy our complimentary parking whereas downtown hotels charge a fee for parking. We hope you enjoyed your... More 

Hernando, Mississippi
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 6, 2015

We have stayed at other SpringHill hotels and they are always of high quality! Our check in was easy, quick and efficient. The young lady at the desk was super friendly and very helpful with the couple of requests I had. The rooms are decorated nicely with modern furnishings. The beds are firm and very comfortable with plenty of pillows.... More 

Was this review helpful? Yes 1
Michele C, Manager at SpringHill Suites Nashville MetroCenter, responded to this review

Thank you for sharing your comments about your most recent stay. I am glad you found our location convinient to downtown and enjoyed your stay. Thank you for the kind feedback about our front desk staff. I will be sure to share your comments with them. I am glad you were able to use the USB outlets in the room.... More 

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