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Hilton Garden Inn Nashville Airport

#38 of 151 Hotels in Nashville
Certificate of Excellence
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412 Royal Parkway, Nashville, TN 37214
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Hilton Garden Inn Nashville Airport
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418 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Level Contributor
64 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Here in Nashville seeing customers and a trade show. The city is pretty well booked out and chose the Garden inn by the airport and so pleased. 3 days here, family atmosphere, caring and southern hospitality. Little bar and outside lounge with live music. Just nice to relax with a management team that have become friends!! Thanks to the entire... More 

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Port Orange, Florida, United States
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Awesome place to stay! Clean rooms, polite staff. Everyone we came in contact with goes over and above. Fantastic breakfast..... and Rob "The Coffee Bandit" his customer service was outstanding! With a short drive to downtown, location was great! Will definitely stay again when we return to Nashville.

Was this review helpful? Yes
Jacob_Thompson26, Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Nashville Tennessee/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time... More 

Metropolis, Illinois
Level Contributor
126 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

First... This is the only Garden Inn with live music. I would expect nothing less in Music City. Great touch. The room was clean but rather small for a Garden Inn. Staff was excellent as always. My only complaint is the Internet was dial up slow.

Was this review helpful? Yes
Jacob_Thompson26, Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Nashville Tennessee/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time... More 

Nashville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This hotel has done a 100% turnaround. When I booked my rooms (I had a block of 6), I was really frustrated with the lack of service as the date approached. But when I checked in, there was a brand new manager, renovations were being started, and the staff was absolutely the best I have ever encountered (and I'm a... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Jacob_Thompson26, Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Nashville Tennessee/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time... More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

One thing that I love about the Hilton brand is that you can count on quality rooms and service or they will fix it really quick if it's a problem. Our stay was pleasant. Staff was very friendly. Very quiet. Room was clean and fresh. Small room for a Garden Inn though, but not a problem at all. My family... More 

Was this review helpful? Yes
Jacob_Thompson26, Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Nashville Tennessee/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time... More 

Atlanta, Georgia
Level Contributor
6 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

I stayed one night on 6/21/15 and it was very disappointing. The hotel smelled like mildew and the A/C was not working in the hallways/elevator. The beds were very hard and our room A/C was loud. The carpet felt damp and dirty. These rooms need to be re-done. Waking up to the 6 am garbage truck and hallway full of... More 

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Van Wert, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Family and friends converged on Nashville this weekend for a combination bridal shower / bachelorette party. We had 7 rooms at this HGI and our stay was awesome. Every staff member I encountered was friendly and helpful, starting with Jake who checked me in and out, and greeted me by name every time he saw me. Convenient location, contemporary furnishings;... More 

Was this review helpful? Yes
Jacob_Thompson26, Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Nashville Tennessee/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time... More 

Richlandtown, Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago

We're a family of five with two preschoolers and an infant. The room was clean and ready for us as soon as we arrived, thanks to the online check-in. Where this property really shines is its staff. At breakfast the next morning (best hotel breakfast we've ever had), our servers anticipated our every need. For two exhausted parents still recovering... More 

Was this review helpful? Yes
Jacob_Thompson26, Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Nashville Tennessee/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time... More 

1 review
5 of 5 stars Reviewed 1 week ago

I have stayed in hundreds of Hilton properties and what I have throughly enjoyed here is the hotel staff. Noemi and Marquis are two individuals that I have most enjoyed. Working in the breakfast area, the past two mornings I have enjoyed their company, talk, and their unbelievable willingness to make sure that my stay is perfect!! This is the... More 

Was this review helpful? Yes
Jacob_Thompson26, Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Nashville Tennessee/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time... More 

1 review
5 of 5 stars Reviewed 1 week ago

My first time staying at Hilton Garden Inn. This was a business trip but the hotel and rooms were very clean. Very little noise considering how close we were to the airport. Delmas Caruthers, Guest Services, was very helpful with our stay/park/fly package!

Was this review helpful? Yes
Jacob_Thompson26, Manager at Hilton Garden Inn Nashville Airport, responded to this review

On behalf of the entire team here at the Hilton Garden Inn Nashville Tennessee/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time out to... More 

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