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Hampton Inn & Suites Nashville - Green Hills

#19 of 151 Hotels in Nashville
Certificate of Excellence
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2324 Crestmoor Rd, Nashville, TN 37215
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Hampton Inn & Suites Nashville - Green Hills
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286 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • Spanish first
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English first
  • All months
    (286)
  • Mar-May only
    (73)
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    (83)
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    (69)
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    (61)
All months
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Do not look at the photos posted. This hotel is better than the photos. At first that scared me off but it's a really nice hotel about 15 minutes out of downtown Nashville. Free parking. Great breakfast. Friendly and welcoming staff. Clean rooms. Could not find a hotel available to fit our family of 6 due to a convention in... More 

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Rancho Santa Margarita, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

The staff at the Hampton Inn in Greenhill's was very thoughtful and did all they could to make sure our stay was enjoyable. They even had our room ready when we landed at 6:30 in the morning. That got our trip started on the right foot.

Review collected in partnership with Hampton

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Pittsburgh, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed four nights in the Green Hills Hampton Inn. The complimentary breakfast was very good and included several hot items. The room was clean and all of the staff were very friendly. Its location was very convenient when wanting to go into the City of Nashville. Many great restaurants in the area, as well as shopping malls/stores.

Review collected in partnership with Hampton

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Gold Coast, Australia
4 of 5 stars Reviewed 1 week ago

The hotel is a little far for the CMA experience but public transport is available The staff are friendly, polite and helpful. The room is clean, roomy and very comfortable. The buffet breakfast is delicious I would recommend this hotel again.

Review collected in partnership with Hampton

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Nashville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Best Hampton I've visited anywhere. The breakfast and cleanliness were exceptional. The Staff was very helpful and professional, and parking was easily accessible. The location is very close to the best mall... The Mall of Green Hills... and the accessibility to major roads and downtown is good.

Review collected in partnership with Hampton

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Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

I'm pleased you enjoyed your stay at our inn. We frequently hear from guests who feel the five minute drive to downtown is worth the effort to stay in a location away from the crowd, in an area with fantastic shopping and dinning, and FREE PARKING. Come see us again. Regional Manager More 

Indianapolis, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent service very clean. Pool area was well maintained. Location of hotel was convenient to downtown as well our reception site. Plenty of great eateries nearby. Indoor mall within walking distance.

Review collected in partnership with Hampton

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Sicklerville, United States
5 of 5 stars Reviewed 1 week ago

I have zero complaints about this hotel. The staff was extremely friendly and helpful; they even called to schedule a 3am taxi for my group so that we could make it to the hotel in time. The breakfast was delicious, the pool was clean, and the area around the hotel had several restaurants within walking distance. There was a wedding... More 

Review collected in partnership with Hampton

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Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

I'm pleased your wedding visit to our inn was a complete success. We see lots of wedding folks because of our location in Green Hills which is convenient to many churches and wedding venues. Come see us again sometime just for the fun of it! Regional Manager More 

Tampa FL
Level Contributor
219 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed 1 week ago

It was a lovely property, located in a busy, not very easy to find urban area. I am a Hilton Honors member, and spent 40K points for this room and expected more, I guess. At check in, didn't get a smile, a welcome or even a bottle of water offered. Handed a key and then he walked way. I drag... More 

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Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

I'm truly sorry you received less than our award winning service. As a primarily corporate hotel, many of our HHonors guests want no more than to receive their key and drink tickets so they can move on their way quickly. It sounds as if the agent on duty focused on the speed of check in rather than tailoring their assistance... More 

Lexington, Kentucky
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for one night when picking our son up from Lipscomb University. The hotel is beautiful - the common areas are upscale and the nicest Hampton I have ever seen. We arrived late but check in was very smooth and efficient. The breakfast the next morning was nice - fresh fruit was very good. I... More 

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Orlando
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Value is average for the area. More expensive to stay than other Hampton Inns of similar size and city type. Run by a management company. I sleep during the day and work at night. This past stay, the housekeeping were excellent and did not bother me at all. It was the pool party for a local business that was 3... More 

Review collected in partnership with Hampton

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Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

I am so sorry your were unable to sleep one day of your visit. The pool party is our hotel's gift to the business community of Green Hills, most of whom book rooms for incoming clients. If your reservation had noted "day sleeper" we would never have located you above the pool area. In fifteen years of hosting this event,... More 

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