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Hampton Inn & Suites Nashville - Green Hills

#21 of 151 Hotels in Nashville
Certificate of Excellence
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2324 Crestmoor Rd, Nashville, TN 37215
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Hampton Inn & Suites Nashville - Green Hills
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Hampton Inn & Suites Nashville - Green Hills
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271 reviews from our community

Traveler rating
    157
    80
    19
    13
    2
See reviews for
82
51
15
98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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TN
Top Contributor
55 reviews 55 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great location and nicely maintained hotel. Except for the front desk folks the staff are very pleasant. Some of the staff at the front desk, Susie in particular, are somewhat abrupt. The breakfast is well stocked and very clean. Rooms are large and off the beaten path .

Review collected in partnership with Hampton

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Tacoma, Washington
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I enjoyed our stay while in Nashville for a family wedding. Members of my extended family also stayed in the hotel. All of us spent time in the dining area and the lobby chatting. We enjoyed the lovely public areas in the hotel.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at the Hampton Inn - Green Hills for a wedding and really enjoyed the facility and the friendly, welcoming staff. Comfortable, relaxed atmosphere, nicely appointed room, convenient complimentary breakfast and good location next to a large shopping mall and an assortment of restaurants.

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Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

Thank you for your kind review. Our location by the Mall of Green Hills is always a hit with travelers. Being close enough to walk is also a plus since parking there is eternally congested. Our room upgrade is getting closer. Be sure to come see us again after our new furnishings are in place. Our staff always scores well... More 

Memphis, United States
1 review
4 of 5 stars Reviewed 1 week ago

My overall experience was very good. Great external and internal amenities. Especially enjoyed the heated floors (bedroom&bathroom). The Hotel is in a great shopping location next door to Nashville's Green Hills plush mall. Our suite was very nice with the exception of the sofa bed's mattress. However, we would consider a return stay at the Hampton!

Review collected in partnership with Hampton

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Cincinnati, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

When Hampton talks about 100% satisfaction, the mean what they say, even if the issue is a minor one. They will fix it with a smile. This hotel in Nashville is clean and in a great location. The value is what one expects from Hampton and the staff is very friendly. The hotel is in a quite location and easily... More 

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McMinnville, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a very comfortable and well run hotel. The staff was helpful and efficient. We ran into an unfortunate problem with our air-conditioning ( a former guest had changed a hard wired setting...) , and they quickly solved our problem as soon as it was possible. The manager even came up with maintenance to make sure all was taken... More 

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Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

Thank you for being so understanding. It seldom happens, but when a guest wants to be Eco friendly and resets the thermostat for E-Save, most folks who check into the room later are not happy with the resulting operation. We always try to watch for changes regarding this setting but this time it slipped past. I hope the refund for... More 

atlanta, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago

great location.......nice staff......cozy and comfortable. great area nearby for a walk or run. breakfast is nice and something for everyone. close enough to downtown and easy access to mall and restaurants nearby.

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Lynchburg, Virginia
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My stay was my first at the Hampton Inn & Suites Nashville - Green Hills and I could not have been more pleased. Walking into the lobby after parking my car in the (free) convenient lot, I was immediately greeted by the desk staff. As part of my stay, I was given 2 free drink tickets for the reception in... More 

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Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

We are always pleased when someone enjoys their stay and understands we are not a typical Hampton. The hotel owners desire since opening has always been to operate a hotel with the boutique ambiance just as you described. Operating within a chain that has very strict standards can sometimes make an operation that is "outside the box" a challenge. Hampton... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

No complaints from our one night stay. Very friendly and helpful front desk staff and the hotel is next door to the Green Hills Mall and very close to The Bluebird Cafe. The room was very clean and well-stocked though it was smaller than most hotels I've stayed at recently. They offer breakfast and a free happy hour for their... More 

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Dover, Delaware
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Bottom line: Book It! I am a Diamond member who has stayed at a variety of Hilton properties. This Hampton was picked for location. The lobby, halls and rooms were tastefully furnished with an elegant vibe. Staff was outstanding and attentive. FREE parking. Room: Had a king with sofa. Large space. Bathroom was large, had good water pressure (and hot).... More 

Review collected in partnership with Hampton

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