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Hampton Inn & Suites Nashville - Green Hills

#21 of 152 Hotels in Nashville
Certificate of Excellence
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2324 Crestmoor Rd, Nashville, TN 37215
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Hampton Inn & Suites Nashville - Green Hills
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351 Reviews from our TripAdvisor Community

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10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was very nice and the rates were lower than downtown or midtown, although not far away. The room was very clean and the staff was pleasant. I checked in on-line. I arrived late and when I got there my keys were ready and I was able to go straight to my room. The morning breakfast made this an... More 

Helpful?
Thank Cheryl B
Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

Thank you for your great review. It always makes an innkeeper's heart glad to see proof that so many guests appreciate the efforts made by the owners and staff. I notice you missed having a refrigerator. Good news! Our new guestroom furnishings have already started to arrive. If you visit us again after the middle of February, no matter what... More 

Avon Lake, Ohio
2 reviews
4 of 5 stars Reviewed 1 week ago

hotel was very nice but the breakfast served was terrible! Rooms were very updated, and clean. staff friendly and helpful and it was close to the college we were visiting. We were however disappointed in the non-edible breakfast that was provided.

Review collected in partnership with Hampton

Helpful?
Thank Z4073XIpatricias
Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

I'm pleased you found our rooms and location fit your needs. I am sorry you didn't care for the breakfast items. Our buffet has 3 hot items that rotate daily in addition to the continental style items that are served each day. Perhaps you didn't care for the particular hot items being served on the day of your stay. I... More 

Fort Lauderdale, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

1.28-30.2016- Terrible experience. Front staff with exception of Daniel is rude, unprofessional and downright nasty. Stayed there when weather was 30 degrees and hotel had no hot water. Staff had no idea how to resolve issue and lack the skills to properly communicate with guests. Even after calls to and from corporate issue was not resolved. Ended up leaving and... More 

Review collected in partnership with Hampton

Helpful?
1 Thank Leslieann M
Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

I am so sorry your stay was unpleasant. Our main boiler shut down due to an issue with a valve and it was a few hours before the matter could be resolved and the water returned to a desirable temperature. I am pleased you found Daniel pleasant and regret the other agent on duty did not seem concerned about the... More 

Nashville-Green Hills, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent staff and management . Rooms and establishment very clean and organized .Snacks, coffee and fresh beverages available at all times . Breakfast with plenty to chose from, fresh and hot. Highly recommended.

Review collected in partnership with Hampton

Helpful?
Thank Cassandra P
Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

Thank you for your kind words. The weekend was a challenge for guests and staff alike. The number of employees who were able to get to work made for very thin coverage with the staff. Days like those make you very appreciative of guests who understand the difficulty of sparse staff and also for employees who made it to work... More 

Indianapolis, Indiana
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you've never stayed in the Green Hills area of Nashville, you're in for a treat at this Hampton Inn. It is within EASY walking distance to the most beautiful shopping area in the state of Tn! It's also a stones throw from a great movie theater and restaurants of every variety. But my favorite thing about this hotel? The... More 

Helpful?
Thank Jewelsees
Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

Thank you for your gracious words. We hope to always convey a feeling of coming "home" to our guests both by appearance and welcome from our staff. Christmas decorating takes about 2 weeks but based on the many comments I believe it was worth it. It would be difficult to find a location in the city with better shopping, dining,... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

The hotel is very quaint and nice. The staff is extremely friendly and helpful. I would stay here again. If you are looking for that personal touch and not just another number in a big chain, this is the place for you. It is in a very nice area near shops and restaurants. The Green Hills mall is in walking... More 

Review collected in partnership with Hampton

Helpful?
Thank Angel C
Bristow, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I would not hesitate to stay at this location again. Very pleasant staff, well maintained facility, convenient to amenities. Hotel location is in a very nice area; next to high-end mall and residential area. Traffic was heavy during afternoon of holiday weekend.

Review collected in partnership with Hampton

Helpful?
Thank Wilbur R
Briceville, Tennessee
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel in a beautiful section of Nashville. Room and bedding was very good. Cocktails in the evening and breakfast in the morning was a plus. Lobby is very elegant. The staff was very friendly & helpful.

Helpful?
Thank 957savannah
Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

Happy you enjoyed your visit. Our location is tough to beat. Upscale shopping with the Mall of Green Hills next door and great restaurants close enough to walk. I'm pleased you found our accommodations to your liking as well. We hope you will come our way again soon. Regional Manager More 

Houston, Texas
Level Contributor
6 reviews
5 of 5 stars Reviewed January 4, 2016

We stayed here in September. It was our first trip to Nashville, so we wanted to see the Grand Ole Opry, Jefferson's estate, and all the sites downtown, as well as listen to live country music. Since all the hotels downtown seemed quite expensive, my friends who live nearby recommended this one. It was perfect! The hotel is attractive, very... More 

Helpful?
Thank Charlene F
Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

We are so pleased you found us and that you enjoyed your stay. I sometimes hear guests refer to us as their best kept secret. With events downtown often sending the demand and rates skyward, our consistent rate tiers are always welcome to visitors. Come see us again soon. We are expecting our new guestroom furnishings during the next month... More 

Madison, Mississippi
Level Contributor
3 reviews
5 of 5 stars Reviewed December 18, 2015

My stay at the Hampton Inn Green Hills Nashville was extraordinary. From the extremely efficient check-in process, to the pro-active handling of a room problem, to the excellent complimentary breakfast, to the speedy check-out my experience went from me being happy to downright giddy! I travel weekly for business and am use to the okay, artificial friendly service many hotels... More 

Helpful?
Thank Vicki G
Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

Thank you for your gracious review. It is always a treat to any manager when there is evidence that guest service training was followed in the daily operation. We have fine employees who care about the guests and it shows in our reviews. Please come see us again soon. Regional Manager More 

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