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All 150 Nashville hotels

Hyatt Place Nashville Airport

3.0 of 5 Hotel   |   721 Royal Parkway, Nashville, TN 37214 (Formerly AmeriSuites Nashville Airport)
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Ranked #48 of 150 hotels in Nashville
A recent review
4 of 5 stars reviewed 2 weeks ago
Angela B Huntsville, Alabama
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180 people have reviewed this hotel

Traveler rating
    82
    49
    24
    14
    11
See reviews for
44
46
13
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Huntsville, Alabama
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my first stay in a Hyatt, and I was pleasantly surprised. The decor was appealing, both in the rooms and in the impressive lobby. The staff was jump-to-it friendly at all hours of the day and night, and the Starbucks-style coffee bar in the lobby was an excellent bonus. The breakfast was worth staying for. Lots of attention... More

Was this review helpful? Yes
Marion P, Manager at Hyatt Place Nashville Airport, responded to this review

Thank you for taking the time to review our property. I am glad that you enjoyed the Hyatt Concept and am happy to hear that you will be returning to Hyatt in the future. Have you considered joining our membership program - Hyatt Gold Passport - So that you can earn points for your stay. The starbucks bar is definetly... More

Mobile, Alabama
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The best part of this hotel is the great service offered by the staff. I was greeted after a long drive with a smile and a reception as if they were waiting for me to arrive. They made me feel very welcome with a "goodie" bag and a fun "spin the wheel" for a free item game. These were small... More

Was this review helpful? Yes
Marion P, Manager at Hyatt Place Nashville Airport, responded to this review

Thank you for your wonderful review. We completly agree that Amanda is a wonderful asset to our customer service team. I am glad to know you enjoyed the prize wheel and goodie bag given upon check in, it truly makes the experince fun and exciting!! We look forward to your next visit to the Hyatt Place Nashville Airport. Kind Regards,... More

Round Rock, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel last week because my preferred hotel was booked out. First let me say this - This is an Airport hotel (3 minutes down the street), so you will naturally get some crime (other reviews stating such) as they are never in the best neighborhoods. Even without being near the airport, you cannot blame the hotels... More

Was this review helpful? Yes
Marion P, Manager at Hyatt Place Nashville Airport, responded to this review

Thank you for the review of our property. I also enjoy the comforting, cozy feeling ofour lobby. I apologize that you were moved to a smaller room than you were originally assigned to, but I am glad to hear that we were able to accomodate your request to move to a less noisey part of the hotel. We are planned... More

Livonia, Michigan
Contributor
18 reviews 18 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed at Hyatt Place Nashville Airport on our way home to Michigan from Florida. Although I booked the room on-line over a week before the trip and selected from the choices offered a room with two double beds, I was told at check in that they were sold out and when I entered my room I discovered I had... More

Was this review helpful? Yes 1
Marion P, Manager at Hyatt Place Nashville Airport, responded to this review

Mary T, Thank you for your time in reviewing us on TripAdvisor. Though out of our control, we regret the incident that occured. As you are aware the appropriate agencies have been notified and are handling this case accordingly. Kind Regards, Marion Asst. General Manager More

New York City, New York
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 13, 2014

You get what you pay for which for many may make this an above average hotel but for me it was just average. I deliberately booked a hyatt. Service was nice - front desk and shuttle driver. Above average. Courteous and tried tobacco date requests. Though a room was not available they checked us in early so we would be... More

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Marion P, Manager at Hyatt Place Nashville Airport, responded to this review

Thank you for taking the time to review our property! I am glad that you found our staff to be helpful and courteous and that they were able to accomodate your needs. Please know that we are expecting rennovations of our property soon and hope that you will come back and visit us once they are completed. Kind Regards, Marion... More

Arlington, Virginia
Top Contributor
86 reviews 86 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed July 10, 2014

I was on a long drive and spent one night at this hotel. I liked it -- typical Hyatt Place with good service and a budget-friendly price. I used the pool and it was very nice. The room itself was decent, though there was a humidity in the air that we couldn't air condition out, and the toilet was slow... More

Was this review helpful? Yes
Marion P, Manager at Hyatt Place Nashville Airport, responded to this review

Thank you for taking the time to review our property, were glad you "liked it here" as we loved having your here! I apologize that the air conditioning was not able to cool your room down for your enjoyment, we certainly understand the humidity here can be stiffling. We look forward to your next visit to the Hyatt Place Nashville... More

Arlington, Virginia
Contributor
19 reviews 19 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 10, 2014

This is a good hotel if you are looking for a quick stay by the airport. Otherwise i'd look around. During my recent stay I was traveling across country on a permanent move and had to bring my dog. Finding a place that is decent and also allows dogs is a pain, what made it a bit worse is finding... More

Was this review helpful? Yes
Marion P, Manager at Hyatt Place Nashville Airport, responded to this review

Thank you for your response regarding your recent stay. We absolutely love pets staying on our property and your right not all dogs make a mess, the charge is a flat rate due to the fact that the the rooms have to be deep cleaned after the departure of every animal. I apologize that we were unable to exceed your... More

Peachtree City
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 6, 2014

This hotel is located in a Business District and is about 20 minutes from downtown. I love this hotel and the employees go out of their way to make you feel comfortable. There are a couple restaurant's in the area to choose from in the area. I had two rooms and the only problem I had was in one of... More

Was this review helpful? Yes
Marion P, Manager at Hyatt Place Nashville Airport, responded to this review

Thnak you for your review of our property. I apologize about the housekeeping issues that you mentioned above, but I am glad we were still able to exceed your expectations. We look forward to your next visit!! Kind Regards, Marion Asst. General Manager More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 3, 2014 via mobile

I recently stayed at Hyatt Place airport Nashville and the towels and sheets were dingy and yellow. I had to ask for new sheets and pillow cases because they were dirty. The let out couch had the same used bedding from the last guest. They were just like they left them, USED!

Was this review helpful? Yes 1
John T, General Manager at Hyatt Place Nashville Airport, responded to this review

I do apologize I was unable to exceed your expectations while staying with the Hyatt Place Nashville. I ask that you contact myself at the property, so that I may resolve this issue for you. I take pride in my hotel and the service we endeavor to provide for our guest. Once again, my apologies and I look forward to... More

Orlando, Florida
Contributor
14 reviews 14 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 29, 2014

I recently stayed at the hyatt place Nashville airport, as I had a very early flight the following morning, and with it's very close proximity to the airport was a perfect location. As is with most airport hotels, the hotel has a number of competing brands surrounding it. Ample parking on site, the only downside is the lack of reasonable... More

Was this review helpful? Yes 1
John T, General Manager at Hyatt Place Nashville Airport, responded to this review

Thank you for your stay at the Hyatt Place Nashville Airport. Its our pleasure to exceed your expectations. Should your travels bring you back to Nashville, you look forward to you once again staying with the Hyatt Place Nashville Airport. Once again, Thank you. More

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Additional Information about Hyatt Place Nashville Airport

Address: 721 Royal Parkway, Nashville, TN 37214 (Formerly AmeriSuites Nashville Airport)
Phone Number:
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Nashville Airport 3*
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Also Known As:
Hyatt Place Nashville Airport Hotel Nashville
Hyatt Nashville Airport
Nashville Hyatt

29 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#15 Best Value Hotel in Nashville #32 Business Hotel in Nashville
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Number of rooms
84

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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