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Holiday Inn Express Nashville Downtown

2.5 of 5 920 Broadway, Nashville, TN 37203
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Holiday Inn Express Nashville Downtown
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Holiday Inn Express Nashville Downtown
Holiday Inn Express Nashville Downtown
Holiday Inn Express Nashville Downtown
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170 reviews from our community

Traveler rating
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    73
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Theodore, Alabama, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel did have some minor issues, but the courteous staff went above and beyond to make up for them. For example, my room wasn't very clean, the TV did not work, and the internet in the business center went down while I was trying to print something. However, the staff resolved everything very quickly. The free breakfast was great,... More 

Was this review helpful? Yes 1
emilie l, Manager at Holiday Inn Express Nashville Downtown, responded to this review

Thank you for taking the time to review our hotel. I am beyond pleased to hear that our staff was courteous when resolving the issues you inquired while with us. We do our best to make sure each guest has a great stay with us in Nashville. Thank you again. Happy Holidays. Emilie Lonergan Assistant Front Office Manager More 

Hondo, Texas
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The front desk had asked us to take a seat and wait till they could find a room available. After a lengthy time of about 20 minutes, we asked again. They were sorry that it took so long and upgraded us to a suite. Nice stay.

Was this review helpful? Yes
emilie l, Manager at Holiday Inn Express Nashville Downtown, responded to this review

Thank you for the review on our hotel. I am pleased to hear that once you were able to check-in your stay with us was nice. I am sorry to hear you had to wait for a room but am glad the front desk was able to accommodate for you with an upgrade. Thank you again for taking the time... More 

Homewood, IL
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Several members of my hockey team decided to see the Chicago Blackhawks play the Predators in Nashville this past weekend. So we drove down to beautiful Nashville Friday morning and stayed at the Holiday Inn Express downtown. Location? Phenomenal. Hotel? Nice. Nothing really special. When we made the reservations, we were told that a "suite" for five people would be... More 

Was this review helpful? Yes
emilie l, Manager at Holiday Inn Express Nashville Downtown, responded to this review

Thank you for taking the time to review our hotel and the feedback you have provided. We use the feedback to gage how we are performing on an overall satisfaction level in the eyes of our guests. I was taken back by your review because this is not the experience that is congruent with our hotel. When each guest checks... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

Spent the weekend before Thanksgiving here with a group of 7. I picked it because of its price and location. It did not disappoint. It was fabulous. Everything was in walking distance and I am not a big walker. The hotel shuttle was great. The people in the hotel were great and helpful. I thought it was a great deal... More 

Was this review helpful? Yes
emilie l, Manager at Holiday Inn Express Nashville Downtown, responded to this review

On behalf of our team here at the Holiday Inn Express, we would like to thank you for the wonderful review. We are pleased to hear that your entire group enjoyed their stay with us in Nashville. We strive each day to make sure each of our guests have a positive memorable experience. I am glad we were able to... More 

Derby, United Kingdom
Contributor
18 reviews 18 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel no2 of 9, great location for overnight in nashville, located on broadway just a 5 min walk to the nightlife and culture of nashville, rooms adequate, good breakfast, not too good with paper plates and plastic cutlery, next stop memphis!

Was this review helpful? Yes
emilie l, Manager at Holiday Inn Express Nashville Downtown, responded to this review

Thank you for taking the time to review our hotel. We are pleased to see that you enjoyed your time here with us while touring. We hope to see you again the next time you are in the states. Thank you again, Emilie Lonergan Assistant Front Office Manager More 

Pittsbugh
Top Contributor
190 reviews 190 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel staff was very friendly and the hotel itself was very clean. The breakfast was just like any other HI Express - pretty good with a variety to choose from, but nothing fancy. The room and lobby were comfortable and updated enough. The location is good, not great. The action is a 5-10 minute walk from here down a... More 

Was this review helpful? Yes 1
emilie l, Manager at Holiday Inn Express Nashville Downtown, responded to this review

Thank you for your feedback. We appreciate the time you took to review our hotel. We are pleased to read that you had a good time while with us in Nashville. I am sorry to hear that we did not wow you with our location and shuttle services. We do our best to accommodate each of our guests needs. I... More 

Pittsburgh, Pennsylvania
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We wanted a hotel Downtown close to the action while visiting Nashville for the Monday night Steeler/Titan game. We were disappointed that it wasn't as close to the action as we had hoped. When we called the front desk when making our reservation, we were told the location was very convenient to town and for walking to the Stadium by... More 

Was this review helpful? Yes
emilie l, Manager at Holiday Inn Express Nashville Downtown, responded to this review

Thank you for taking the time to review our hotel. We appreciate all feedback that our guests have for us. On behalf of my team, I would like to apologize for not exceeding your expectations about our downtown Nashville location. Your comments about not being close to the action and our hotel looking institutional is a bit misleading. We also... More 

Raleigh, North Carolina
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I traveled to Nashville for a conference at Lifeway's corporate office. I had no choice of hotel since they were putting us up, but I was VERY impressed with this Holiday Inn. Walking distance to lifeway and all the downtown sights! Took a shuttle directly from the airport and was able to walk everywhere I went the entire trip. Even... More 

Was this review helpful? Yes 1
emilie l, Manager at Holiday Inn Express Nashville Downtown, responded to this review

Thank you for the wonderful review of our property. We are glad we were able to exceed your expectations. The CAM awards were definitely a busy time for us; we always strive to do our best to accommodate for each guest. Thank you again for the review and the time you took. We look forward to seeing you on your... More 

Louisville, Kentucky
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel in the perfect area for downtown attractions. Very trendy and free breakfast. We took a bus tour with Tommy tours and had a great time. A lot to see in downtown area and beautiful homes on the tour.

Was this review helpful? Yes
emilie l, Manager at Holiday Inn Express Nashville Downtown, responded to this review

Thank you for taking the time to review our hotel. I am glad to see that you enjoyed your time here with us. Also, it is great that you were able to take a tour and see many of the hot spots in Nashville. There is always so much to do and see here. Thank you again, Emilie Lonergan Assistant... More 

Newark, Ohio
Top Contributor
64 reviews 64 reviews
14 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I treated my wife and daughters to a Thanksgiving weekend in Nashville, and we stayed at the Holiday Inn Express at 920 Broadway. My wife and I drove in from Ohio on Wednesday, and arrived at the normal check-in time of 3:00PM. Our daughters flew in on Thanksgiving morning, and arrived at the hotel at about 9:30AM, we figured they... More 

Was this review helpful? Yes
emilie l, Manager at Holiday Inn Express Nashville Downtown, responded to this review

Thank you for the wonderful review. We are pleased to see that you and your family enjoyed your time here in Nashville. I am glad we were able to accommodate for your daughters early arrival, allowing everyone to start the fun sooner. Thank you again for reviewing our facilities. We look forward to seeing you the next time you are... More 

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Additional Information about Holiday Inn Express Nashville Downtown

Address: 920 Broadway, Nashville, TN 37203
Phone Number:
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Nashville Downtown 2.5*
Number of rooms: 287
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Also Known As:
Holiday Inn Express Nashville Downtown Hotel Nashville
Hotel Style:
#6 Green Hotel in Nashville
#14 Family Hotel in Nashville

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