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All 150 Nashville hotels

Holiday Inn Express Nashville Downtown

2.5 of 5 Hotel   |   920 Broadway, Nashville, TN 37203
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Ranked #53 of 150 Hotels in Nashville
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A recent review
5 of 5 stars reviewed yesterday
jimmycraig Philadelphia, Pennsylvania
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672 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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English first
Rapid City, South Dakota
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

The Good- The staff at the front deat hand in the breakfast area were pleasant and helpful. They have a neat service where you can text message the front desk with questions or needs. They called a cab for me when I left and sent the shuttle to pick me up from Music City Center one day when I was... More

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Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed yesterday NEW

From the minute we arrived we received a warm greeting from all of the staff. Even though we were really early, our room was ready for us. Our room was spacious, bright & clean. Throughout our stay the staff always had fruit, cookies, sweet tea, lemonade and other things available for afternoon or late night snack. The pool was great... More

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Senior Contributor
26 reviews 26 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for a bachelorette weekend and we couldn't be happier. We were able to walk everywhere we wanted to, plus the front desk staff were so accommodating from holding our luggage to calling cabs for us to head back to the airport. We were able to get conjoining rooms and check in early, plus their hot breakfast and... More

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HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review

Thank you for your time in posting a review of your bachelorette party experience at the award winning Holiday Inn Express Nashville Downtown. Yes, Nashville is the #1 destination for bachelorette parties in the country. Our particular hotel property is situated on the corner of 10th Ave and Broadway; an ideal location that is within a stone’s throw away from... More

San Francisco, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel's location is great, it's walkable to the historic district and the music city center, very clean, superb customer service. Their text notification is extremely helpful - it's like having a personal assistant at your finger tips. Seriously - Valerie the front desk staff made the difference during my one week stay in this hotel. She is truly fantastic,... More

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HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review

I am pleased to read that you thoroughly enjoyed your experience at the award winning Holiday Inn Express Nashville Downtown. Thank you for taking the time to post a review of your experience, and for commending on our professional service team, namely Valeri! She is truly a one of a kind asset to our team that exemplifies guest service. We... More

Brussels
Top Contributor
64 reviews 64 reviews
63 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Location was great in the centre of town, in walking distance of the old centre with the shops and bars and so forth. The breakfast was reasonable given that it was included in the price. However the rooms are old, and tired, and certainly not worth what we were charged for a weekday night. I have also never arrived at... More

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HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review

Greetings and thank you for detailing your experience with us at the award winning Holiday Inn Express Nashville Downtown. Thank you for mentioning our picture-perfect location right in the heart of downtown Nashville at the corner of 10th Avenue and Broadway. Our particular location alone sets our hotel apart from the rest of the competition in terms of being within... More

Aberystwyth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the end of August and were pleasantly suprised how easy and quick check-in was. Throughout our 3-night stay the staff were helpful, efficient and always willing to help. We manage to lock ourselves out of our bathroom and phoned reception, within 10 minutes a man from the hotel had been up and fixed it for us (he... More

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HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review

On behalf of my team I would like to sincerely thank you for your glowing 5 star review of your experience at the Holiday Inn Express Nashville Downtown. It makes me so very happy to read that you thoroughly enjoyed your experience with us. It's rewarding to learn that we exceeded your expectations with our accommodations, hospitality and cleanliness of... More

Cambridge, United Kingdom
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

The location was great for everything you need in Nashville. The parking was reasonable and the room was good, even though we were given a disabled room which meant the bathroom felt a but clinical. The breakfast was not bad in terms of selection but it was disappointing to have it served on polystyrene plates with disposable cutlery. The hot... More

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HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review

Thank you for your 4 star review of your experience at the award winning Holiday Inn Express Nashville Downtown. We sincerely appreciate any opportunity possible to be of service to our guests. I would like to thank you for the appraisal of our service, facilities, and location. In-line with that, I will certainly make note of your feedback about your... More

Illinois
Top Contributor
55 reviews 55 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The Holiday Inn Express is located on 9th Street and Broadway is perfect for all the Broadway strip of bars, bands, and restaurants. The hotel has outstanding service and the front desk staff unbelievable. Especially Emile and John. They serve free hot breakfast and have a free two mile shuttle service. Not your 5 star but pretty darn close in... More

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HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review

Thank you for posting such a wonderful review of our hotel! It is with great pleasure that we warmly welcome, meet and exceed our guests expectations on a daily basis. Our service team works exceptionally hard to provide the type of service that fits the Holiday Inn Express brand name. I shall certainly extend your great comments to Emilie and... More

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I went to Nashville for the first time this past Labor Day weekend and had a wonderful visit. In great part because we chose to stay at the Holiday Inn Express on Broadway. To be honest, I'm accustomed to staying in premier hotels for business and sometimes even when we travel, but my wife loves to save... More

Was this review helpful? Yes
HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review

Thank you very much for such a warm review of your recent stay with us at the award winning Holiday Inn Express Nashville Downtown. I am very pleased to read that you hold such fond memories of your stay. I shall certainly extend your great comments to my entire hotel team. Feedback, both positive and constructive, is the lifeline that... More

Chicago, Illinois
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

For our first time in Nashville, we wanted to stay close to the main nightlife area on Broadway St. This hotel was perfect!!!! We were able to walk everywhere! The beds in the rooms were also amazing. I would definitely stay here again.

Was this review helpful? Yes
HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review

Thank you for choosing to share your experience at the award winning Holiday Inn Express Nashville Downtown on your first trip to our Music City. We value and absolutely love hearing from our guests! I will make certain to pass along your kind appraisal to my team. Our hotel property is perfectly situated in downtown next to everything that our... More

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Additional Information about Holiday Inn Express Nashville Downtown

Address: 920 Broadway, Nashville, TN 37203
Phone Number:
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — Holiday Inn Express Nashville Downtown 2.5*
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Also Known As:
Holiday Inn Express Nashville Downtown Hotel Nashville

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