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All 150 Nashville hotels

Holiday Inn Express Nashville Downtown

2.5 of 5 Hotel   |   920 Broadway, Nashville, TN 37203
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72%
Ranked #57 of 150 hotels in Nashville
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 5 days ago
Ha-p-2-b-home-n-ME DownEast and Acadia Maine, Maine
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629 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

we did not get off to a good start as someone had messed up our booking. the girl at reception said we were booked in for August and this was the beginning of May. she also informed us that they were booked up and had no rooms left. but after an anxious thirty minute wait they managed to find a... More

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HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review

On behalf of my team at the award winning Holiday Inn Express Nashville Downtown, I would like to thank you for your time in providing us a review of your experience. I would like to take this opportunity to apologize for the apparent mix-up with your reservation. Without the specifics about your reservation its challenging to pinpoint exactly where the... More

DownEast and Acadia Maine, Maine
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The staff was great - friendly and very knowledgeable and informative about the hotel and the area. The breakfast buffet was quite good - replenished regularly and a great variety with something for everyone. Rooms were pretty much as expected; clean and the beds were very comfortable. The outside sitting area facing Broadway was a nice meeting spot and there... More

Was this review helpful? Yes 1
HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review

Thank you for taking the time out of your day to provide us your feedback. Our team at the award winning Holiday Inn Express Nashville Downtown takes great pleasure in providing a product that our guests can be proud of. Thank you for pointing out our centralized downtown location and clean rooms; as well as commenting on our complimentary downtown... More

Senior Contributor
43 reviews 43 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is ragged ! It's plain nasty ! The carpet is gross, the furniture is old , the AC feels like an old timey swamp cooler! The only reason I'm here is because all I others are booked , the halls are disgusting ! I will never stay here again ! I don't know where the good reviews came... More

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HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review

This review is puzzling because we do not have a record of this guest staying with us. Furthermore, in reviewing our reports we do not have a record of the guests concerns outlined in her review. Very confusing. Please note that we have a manger of duty available 24 hours a day to assist with any guest issue regardless of... More

Illinois City, Illinois
Contributor
13 reviews 13 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is perfect. Can walk to any place on and around Broadway where all the action is. Also an easy drive to Opryland. All staff was very friendly. I believe they are in the process of remodeling/updating the facility, but we were not fortunate enough to be on one of the floors that was completed. The hallways looked filthy... More

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HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review

On behalf of my team at the award winning Holiday Inn Express Nashville Downtown, I would like to thank you for your time in providing us a review of your experience with us. Yes, our hotel is in a picture-perfect downtown location within walking distance next to everything that our Music City has to offer. With that said, I would... More

New York, NY
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located in the perfect spot. It's just far enough away from the main strip of bars and restaurants that there were no loud disruptions, even on New Year's Eve, but close enough to make downtown walkable. They also offer a regular shuttle service, so if it's cold or you choose to wear heels, you can get there... More

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HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review

Thank you for taking the time out of your day to provide us a review of your experience at the award winning Holiday Inn Express Nashville Downtown. My team and I sincerely appreciate the opportunity to serve you on your recent trip to Nashville from NYC. Thank you for mentioning our perfect downtown location. We personally believe our particular location... More

St. Louis
Top Contributor
59 reviews 59 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel touts it's convenient location close to the sights on and around Broadway in downtown Nashville. It was nice to be able to walk to the Ryman Auditorium. The hotel is older and could stand to be upgraded in a few areas, but we felt it was OK and the location made it worthy of a one night visit.... More

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HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review

Hello and thank you for your time, business, and allowing us an opportunity to respond to your review. On behalf of my team at the award winning Holiday Inn Express Nashville Downtown, we sincerely appreciate your 4 star review of your experience with us. Yes, our hotel is in a picture-perfect downtown location next to everything that our Music City... More

Casselberry, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel based on location to downtown so we could walk to the 4th of July events at Riverfront Park and on Broadway. It was a great location and the 10 block walk downhill (then uphill on the way back) didn't bother us. The hotel does offer a free shuttle but we didn't use this service. The service... More

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HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review

Thank you for taking the time out of your day to provide us a review of your experience at the award winning Holiday Inn Express Nashville Downtown. On behalf of my team, we always love hearing feedback from our guests! 4th of July is one of Nashville’s business times of the year with over 200,000+ people huddled in downtown for... More

Detroit, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a block of five rooms here for a bachelorette party weekend. It was a great stay for us in terms of accommodations, location to downtown and cost. Great pool and very friendly staff who are used to dealing with a lot of excitement, if you will. If you are looking for a quiet weekend with kids this may... More

Was this review helpful? Yes 1
HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review

Ms. Hernandez, Thank you for your time, business, and most importantly your continued patience with us from your bachelorette party experience at the Holiday Inn Express Nashville Downtown in May 2014. My team and I specifically remember this particular incident, and would like to again apologize for any confusion and/or frustration caused at departure. However, I am happy to report... More

Bexhill-on-Sea, United Kingdom
Top Contributor
77 reviews 77 reviews
33 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived here on 4th July, check in was quick, reception staff were very welcoming. There were over 200,000 people in town that night and the hotel was extremely busy but we found it quiet in our room. The free lemonade and meatballs and pasta were very welcoming after a long drive. The free breakfast was also very good, ok... More

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HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review

On behalf of my team, I would like to sincerely thank you for your time in detailing your experience with us on your July 4th weekend excursion to Nashville! July 4th is one of Nashville’s busiest time of the year with over 200,000 people huddled in downtown for our Red, White & Boom festival. Reading your review gives me great... More

Chicago
1 review
2 of 5 stars Reviewed 2 weeks ago

At first glance, this seemed like a nice hotel. But when you look around, it's hard not to notice it's pretty filthy. The floors in the lobby/elevator were sticky. There were fingerprints and ctumbs on all the tables in the lobby, as well as fingerprints on the doors to the lobby and garage. Our room was never cleaned! We had... More

Was this review helpful? Yes
HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review

Thank you for taking the time in providing us your detailed experience at the Holiday Inn Express Nashville Downtown. Our team strives to provide the best possible experience whether staying with us for business or leisure. Along with my team, I would like to apologize that we did not exceed your expectations. It is indeed troubling to read the challenges... More

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Additional Information about Holiday Inn Express Nashville Downtown

Address: 920 Broadway, Nashville, TN 37203
Phone Number:
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — Holiday Inn Express Nashville Downtown 2.5*
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Also Known As:
Holiday Inn Express Nashville Downtown Hotel Nashville

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#6 Green Hotel in Nashville
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Nashville Downtown. Our great new look and perfect downtown location coupled with our famous southern hospitality gives you a perfect formula for a memorable stay. We are located in the heart of Music City USA, just a short walk away from the downtown entertainment attractions including the Ryman Auditorium, Country Music Hall of Fame, Wildhorse Saloon, Tennessee Titans, Coyote Ugly, Hardrock Cafe the Sommet Center (home of the famous Nashville Predators), and Vanderbilt University just to name a few. Have you seen our hotel recently? From the flat screen plasma TVs and micro-fridges in our rooms to our new outdoor patio overlooking vibrant Broadway Street, you will be planning your next trip back to Nashville before you leave. Come see what s new at the Holiday Inn Express Nashville Downtown...new lobby, new exterior, new rooms, 5 star service...new beginnings! ... more   less 
Number of rooms
287

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