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Holiday Inn Express Nashville Airport

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1111 Airport Center Drive, Nashville, TN 37214
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Holiday Inn Express Nashville Airport
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Ranked #62 of 151 Hotels in Nashville
A recent review
3 of 5 stars reviewed 1 week ago
Edwin L Clifton, New Jersey
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210 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Clifton, New Jersey
Contributor
18 reviews 18 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The good: 1. Had an early flight in the morning so the location of the hotel was very convenient. 2. Room and bathroom were clean. 3. Bed sheets fresh, pillows soft, and bed was comfortable. 4. Front desk guy, John, was friendly. The bad and the ugly: 1. Arrived late, past midnight, and wanted to hit the sack right away... More 

Was this review helpful? Yes 1
Jennifer H, Manager at Holiday Inn Express Nashville Airport, responded to this review

Thank you so much for your review on the Holiday Inn Express Nashville Airport. We appreciate all of your feedback. We do apologize for the inconvenience you experienced while trying to enter the room you were assigned. Please know that this was an isolated incident. We look forward to seeing you on your next trip to Nashville! Sincerely, Jennifer Hewson... More 

Tupelo, Mississippi
Contributor
19 reviews 19 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My family and I stayed here for two nights and we were pleased for the most part. We had two rooms that were both supposed to have sofa sleepers but instead they gave us a roll away bed for one room which was fine. The continental breakfast was great! They had really anything you could think of that you might... More 

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Jennifer H, Manager at Holiday Inn Express Nashville Airport, responded to this review

Thank you so much for your review on the Holday Inn Express Nashville Airport. We're happy you enjoyed the breakfast, found us to be a safe location as well as convenient to downtown Nashville and The Grand Ole Opry. We look forward to having you and your family stay with us again on your next trip to Nashville! All the... More 

Dunlap, Tennessee
Top Contributor
115 reviews 115 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Mgr . Jeff has put together a fine crew to operate this very convenient location while flying. Check in went real smooth with Amy , and our wake up call was right on time. The room was clean and comfortable . John , on the overnight shift was also friendly and a nice fella They have 24 hour coffee available... More 

Was this review helpful? Yes
Jennifer H, Manager at Holiday Inn Express Nashville Airport, responded to this review

Thank you so much for your review of the Holiday Inn Express Nashville Airport. I will be sure to share your Awesome comments with the entire staff! Thank you so much for being our guest and we look forward to seeing you again on your next trip to Nashville, TN. Best Regards, Jennifer Hewson Director of Sales More 

Walden, Tenn
Top Contributor
236 reviews 236 reviews
82 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There are a large number of familiar flags flying in the hotel market around BNA. I've tried many of them and the Holiday Inn Express is as good as any I've used. The service I received was friendly and efficient, the rooms were adequate (nothing special but no problems) and the parking plentiful. Decent fitness center, typical HIE breakfast, business... More 

Was this review helpful? Yes 1
Jennifer H, Manager at Holiday Inn Express Nashville Airport, responded to this review

Thank you for your review of the Holiday Inn Express Nashville Airport. We are most pleased that you had a great experience all around. We look forward to seeing you on your next trip to Nashville, Tennessee! Best Regards, Jennifer Hewson DIrector of Sales More 

Mill Valley
Contributor
13 reviews 13 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just overnighting here, pleasant experience. Comfortable clean room. Gorgeous fireplace/Great Room/Lobby. Close to airport, built around 2 atriums, & set back from main roads. Slept well. I wasn't disturbed by planes at night and I'm sound sensitive. (The flights start up around 8:30 am, but they're not oppressive. Freeways are far worse. ) No restaurant but the airport shuttle driver... More 

Was this review helpful? Yes 1
Jennifer H, Manager at Holiday Inn Express Nashville Airport, responded to this review

Thank you for your review of the Holiday Inn Express Nashville Airport. We appreciate your feedback and will take them to the appropriate departments. Please know that we will be renovating the entire hotel in the last quarter of this year. We do hope you will come back and see the 'new' we will have to offer. Again, thank you... More 

Tennessee
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 19, 2015 via mobile

This hotel is great! It's close to the airport, they have free shuttle bus to and free airport. A delicious hot breakfast bar that's free. Free internet. Great service. Comfortable beds! Bathroom needs to be cleaner!!!

Was this review helpful? Yes 1
Jennifer H, Manager at Holiday Inn Express Nashville Airport, responded to this review

Thank you for your positive review of the Holiday Inn Express Nashville Airport! We're pleased that you found our services and amenities great! We look forward to seeing you again on your next trip to Nashville, TN. Best Regards, Jennifer Hewson Director of Sales More 

MEEKER
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 16, 2015

The worst Holiday Inn Express I have ever stayed in! The room was more like an Americas Best than a Holiday Inn. Carpet was worn and not vacuumed around the beds. There weren't any luggage carts available on check in or check out. Won't stay there again.

Was this review helpful? Yes 1
Jennifer H, Manager at Holiday Inn Express Nashville Airport, responded to this review

Thank you for your review of the Holiday Inn Express Nashville Airport. Please know that I will be sharing your comments with the appropriate departments. Also, we will be going through a multi million dollar renovation last quarter of this year. We do hope you will come back and experience the 'new' once all is complete. Best Regards, Jennifer Hewson... More 

illinois
Contributor
17 reviews 17 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 28, 2015

We booked this hotel for a short visit in Nashville and couldn't have been more pleased. The hotel is very well appointed, convenient to the airport, and the rooms are very comfortable. The front desk folks were friendly and welcoming and we had absolutely no complaints. I'd recommend to anyone traveling to the Nashville area for a quick visit or... More 

Was this review helpful? Yes
Jennifer H, Manager at Holiday Inn Express Nashville Airport, responded to this review

Thank you so much for the great review on the Holiday Inn Express Nashville Airport! We strive to please all of our guests. I will be sure to share your comments with the rest of the staff. We look forward to seeing you again on your next trip to Nashville! Best Regards, Jennifer Hewson Director of Sales More 

Sayreville, New Jersey
Top Contributor
104 reviews 104 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed January 12, 2015

This hotel is a (7) minute drive from the airport and less than (2) miles away. Checked in on a Friday evening and from the start I was impressed by the (2) very pretty reception girls behind the counter. Their nice smiles and pretty looks warmed up this tired, cold and weary traveler. I didn't catch their names but one... More 

Was this review helpful? Yes
Jennifer H, Manager at Holiday Inn Express Nashville Airport, responded to this review

Thank you so much for the wonderful review of the Holiday Inn Express Nashville Airport! We appreciate all of your wonderful comments. I will be sure to share them with the entire staff! We look forward to seeing you again when your travels bring you back to Nashville, TN. Best Regards, Jennifer Hewson Director of Sales More 

Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 30, 2014

Upon check-in the front desk staff did not acknowledge us for about 3 minutes while working in something on her computer. Working in hotels for years in a very touristy area this to me is a big no-no! The front desk staff should greet every guest as soon as they approach the desk...even if to say you will be right... More 

Was this review helpful? Yes
Jennifer H, Manager at Holiday Inn Express Nashville Airport, responded to this review

Thank you for your feedback on the Holiday Inn Express Nashville Airport. We apologize you didn't have a good experience while checking in. I've shared your comments with the appropriate Manager to ensure this doesn't happen again. I'm happy you found the room to be spacious and clean. We always want our guests to feel 'at home' while staying with... More 

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