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Hotel Indigo Nashville

#30 of 151 Hotels in Nashville
Certificate of Excellence
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301 Union Street, Nashville, TN 37201
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Hotel Indigo Nashville
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578 reviews from our community

Traveler rating
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    88
    27
    17
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48
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105
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ludwigshafen, Germany
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

Nashville is a very nice place to stay. But don't do it at Indigo Hotel. The Service is poor, the rooms are tiny, the prices are high and the staff is not well trained at all. The room has been cleaned insufficently, it took ages for the laundry and when you ask somebody at the reception they never had a... More 

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Machesney Park, Illinois, United States
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a very well decorated and nice use of an older hotel. The rooms have been renovated with all the modern conveniences but still have the nice tall ceilings of an older building. Bathrooms were very well lit with nice glass showers and a big vanity. Bar was always hopping and every single one of their staff was pleasant... More 

Was this review helpful? Yes 1
Louisville, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My friend and I wanted to take a short road trip and chose Hotel Indigo in Nashville to stay.The location was right at the corner of Union Street and Printers Alley. The hotel was clean and personnel were very helpful. We the will definitely be back. Debbie Louisville Ky

Was this review helpful? Yes 1
Atlanta
Top Contributor
132 reviews 132 reviews
16 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed at The Hotel Indigo and are very happy customers. The location is great, easy to get around from there to places you want to visit in Nashville and it's quiet! Each member of the staff was friendly and assessable. We loved our clean fresh room and thick fluffy towels. We ate breakfast each morning and the service was... More 

Was this review helpful? Yes 3
New Jersey
Top Contributor
220 reviews 220 reviews
23 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in a nice location in Nashville, close to many attractions. The lobby is unusual and lends itself to a homelike atmosphere. The rooms are large, clean and modern with many amenities, including free wifi. The bed is comfortable. The bathroom is large and modern. Breakfast is very good and surprisingly inexpensive for a hotel. I would stay... More 

Was this review helpful? Yes 2
New York City, New York
Top Contributor
98 reviews 98 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is nicely decorated hotel throughout. The check-in desk is different than other hotels I've been at. I'm not used to seeing a table-type desk and the area is not as brightly lit. The staffs were very helpful and friendly and provided me with information and map of the area. For those who drive, there is a parking garage... More 

Was this review helpful? Yes 1
Largo, Florida
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel Indigo is an amazing property! The decor is very upbeat and cool. I loved the history behind the building too - makes the decor even more appreciated. The staff was wonderful too. Dante and Kaitlyn are the only names that I can recall at this point, but ALL staff made us feel welcomed. Dante invited us out to... More 

Was this review helpful? Yes 1
Brooklyn, NY
Top Contributor
88 reviews 88 reviews
22 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff was friendly and always asked if we need assistance or how our day was as we came in daily. The nightly cookies in the lobby was a nice surprise. My 11 year old daughter wanted to listen in on the band one night; therefore, I sat in the back of the restaurant/bar; however, the friendly staff told us... More 

Was this review helpful? Yes 2
IndigoNashGM, Guest Relations Manager at Hotel Indigo Nashville, responded to this review

Hello CCB_Vacationer from the Hotel Indigo Nashville. Thank you for your most recent review. We appreciate you taking the time to share your experience regarding our staff, our rooms, and of course, those cookies! They are hard to turn away from and I am thrilled to hear that small details like that helped make your stay with us that much... More 

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Good location and nice decor but rooms are small and front desk is not accommodating. After reading other reviews, I requested to be on a higher floor so we could have a nice view. I was told by front desk manager that the hotel didn't have any good views and all other rooms were much smaller than mine. I've stayed... More 

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IndigoNashGM, Guest Relations Manager at Hotel Indigo Nashville, responded to this review

Greetings Robyn C from the Hotel Indigo Nashville. Thank you for your most recent review and your honest feedback regarding your stay. I have personally shared your comments with our Front Office Manager, as well as the staff. We are continually learning and growing our skills as a team, and your candid feedback helps us to become just that, stronger.... More 

Coventry, Rhode Island
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here while attending a 3 day conference downtown. Service was great and the staff--Eric in particular -- were most attentive to our needs. Waitstaff were all personable. Woody was our breakfast waiter was great and Ryan at the bar filled us in on some great spots off the beaten path for good entertainment (in addition... More 

Was this review helpful? Yes 3
IndigoNashGM, Guest Relations Manager at Hotel Indigo Nashville, responded to this review

Greetings RickK from the Hotel Indigo Nashville. Thank you for taking the time to review our property. I am thrilled to hear we exceeded your expectations while staying with us. I have to agree, we have some of best staff in all of Nashville. We strive to make each guest feel as though they are coming home, especially after a... More 

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