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Country Inn & Suites By Carlson, Nashville Airport, TN

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590 Donelson Pike, Nashville, TN 37214
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Country Inn & Suites By Carlson, Nashville Airport, TN
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Country Inn & Suites By Carlson, Nashville Airport, TN
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218 reviews from our community

Traveler rating
    57
    58
    43
    37
    23
See reviews for
68
48
16
54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • All months
    (218)
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    (73)
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Tulsa, Oklahoma, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Most reviews are very accurate. Parts of the hotel are newly renovated, like the lobby/breakfast area. It was very nice. Our room was very nice, but the hallways looked unfinished. Breakfast staff and housekeeping were super nice people. Front desk--had great check-in person who assisted us in getting enough beds for our party. Wouldn't say that the front desk always... More 

Was this review helpful? Yes
590Rose, General Manager at Country Inn & Suites By Carlson, Nashville Airport, TN, responded to this review

Dear, Guest We apologize for the inconvenience during your stay with us. we have found that your reservation was booked through a prepaid site for a standard king bed and the separate charges that you saw on your personal card was for changing the room type from King bed to King Suite as per your request & which was explained... More 

Travelers are raving about these Nashville hotels

Dallas, Texas
Contributor
20 reviews 20 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Very strange as some of the other reviews indicated. Lobby is new and nice but the rooms and hallways are terrible. Appears they are remodeling while still leasing the rooms Carpets were moldy and looked very old. Bathroom had a strong mildew smell. Barely a trickle out of the shower. No ventilation in the underground parking. Loud noise from the... More 

Was this review helpful? Yes
590Rose, General Manager at Country Inn & Suites By Carlson, Nashville Airport, TN, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay.We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to not just meet, exceed your expectations. Apologize for Inconvenience Brad Patel General Manager Please reach out to any of our... More 

Howell, New Jersey
1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel was not up to the standards I was used to for other Country Inn hotels. The hotel is in the flight path for the airport so was quite noisy. The satellite TV service was terrible. The interior overall is pretty dingy and badly needs a remodel. On the plus side, the staff is pleasant, the hot breakfast is... More 

Was this review helpful? Yes
590Rose, General Manager at Country Inn & Suites By Carlson, Nashville Airport, TN, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Apologize for Inconvenience Brad Patel General Manager Please reach out to any of our employees directly... More 

Fair Oaks Ranch, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Only a handicapped room available, and after a 14 hour drive from Texas, we took it. Poor sleep, due to airplane take offs, needed ear plugs. Got in late, room was clean and comfortable. We left early, couldn't find the coffee, finally the coffee cart was brought in from check-in area. Coffee was warm, :-( eggs were dry and tasteless,... More 

Was this review helpful? Yes
590Rose, General Manager at Country Inn & Suites By Carlson, Nashville Airport, TN, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Apologize for Inconvenience Brad Patel General Manager Please reach out to any of our employees directly... More 

Madison, Wisconsin
1 review
1 of 5 stars Reviewed 2 weeks ago

I was told hotel was recently renovated. Not still under renovation. Room was musty, looked old, dusty, and didn't have a clean feeling to it. Only plus is that it's close to Nashville airport that's it

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
590Rose, General Manager at Country Inn & Suites By Carlson, Nashville Airport, TN, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Apologize for Inconvenience Patel Brad General Manager Please reach out to any of our employees directly... More 

Acampo, California, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent three nights here while visiting the area around Nashville. The price was very reasonable and the quality of the accommodations was excellent. The room was clean and the beds comfortable. I slept better than I do at home! The staff was always kind, professional and attentive. The breakfast was delicious and all of the other guests seem to... More 

Was this review helpful? Yes
590Rose, General Manager at Country Inn & Suites By Carlson, Nashville Airport, TN, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at Country Inn & Suites Nashville Airport. We look forward to your next stay. All The Best Brad Patel General Manager Please "Like" us on Facebook to stay informed of our upcoming specials! More 

Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My friend and I shared a room for one night so that we could get to Nashville for packet pickup and to run the Country Music Half Marathon. Although I ran into a lot of traffic, getting to this hotel was very easy and its location right off of an interstate made race day travel great. It only took about... More 

Was this review helpful? Yes
590Rose, General Manager at Country Inn & Suites By Carlson, Nashville Airport, TN, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at Country Inn & Suites Nashville Airport. We look forward to your next stay. All The Best Brad Patel General Manager Please "Like" us on Facebook to stay informed of our upcoming specials! More 

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