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All 150 Nashville hotels

Country Inn & Suites By Carlson Nashville Airport

2.5 of 5 Hotel   |   590 Donelson Pike, Nashville, TN 37214
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Ranked #82 of 150 hotels in Nashville
A recent review
3 of 5 stars reviewed 1 week ago
cruisinonnie Mansfield, Ohio
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126 people have reviewed this hotel

Traveler rating
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    28
    18
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
Mansfield, Ohio
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We needed a hotel to break up the drive from Pensacola to Ohio. Decided Nashville half way to our destination. Remodeling going on and it appears to have been needed. have stayed at many Country Inn s in various locations this one was just average not quite what I have experienced in the past it served it purpose. The breakfast... More

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Orlando, Florida
1 review
1 of 5 stars Reviewed 1 week ago

I am not writing to complain about the condition of the remodeling of the hotel, the food, the room or even how deep the bathroom sink was I just wanted to let it be known how afraid my stay was the night of 3-2014. My husband and I were in room 113 in the lobby the handy cap room If... More

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CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson Nashville Airport, responded to this review

Ryan-Waot, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We do apologize for the event that took place during your stay and appreciate you sending us this feedback. We hope for another opportunity... More

connecticut
Contributor
18 reviews 18 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel is in need of general maintenance and spruce up. Night time staff is unfriendly and unhelpful. Asked for shampoo, asked for an extra pillow, asked for clean pillowcase and extra towel. The interaction was so unpleasant that we just went down to Walgreens and bought shampoo, lived without the extra pillow, and yes, we did get the clean pillowcase... More

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CarlsonRezidor, Carlson at Country Inn & Suites By Carlson Nashville Airport, responded to this review

Thank you for taking the time to rate the hotel. We are sorry your stay did not meet your expectations. We would like to hear more about your stay, please contact Corporate Customer Care. More

Madisonville, Kentucky
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

My wife had bug bites from this room and black hair left from the stay before. Hotel offered to do nothing with only a $20.00 credit. Manager was extremely rude and un-helpful. Odd thing was the cleaning manager came to our room and agreed my wife was bitten by b"something" then later in the day they called us and said... More

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson Nashville Airport, responded to this review

Dear Wade87, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn standards. We also sincerely apologize for any inconvenience you had with the staff. We do... More

Burlington, Vermont
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 12, 2014

We stayed at this hotel for 4 nights. The lobby was under renovation. It will probably look nice when finished, but it was a mess while we were there. Buckets and ladders were left near the elevator all the time we were there. They still served breakfast in the lobby in the morning, but the juice machine didn't work. Food... More

Was this review helpful? Yes 2
New Orleans, Louisiana
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 28, 2014

They are updating this property, and that made for a mess in the lobby. I can understand that. But I can't understand things like my shower faucet being bad loose and my noisy heater. Worst of all the lady working the breakfast area was constantly talking to the people working at the desk even though all the tables needed cleaning... More

Was this review helpful? Yes 1
590Rose, Manager at Country Inn & Suites By Carlson Nashville Airport, responded to this review

We apologize for the inconvenience that the renovation caused during your stay. We will speak to the breakfast staff that you mentioned. If your travels ever bring you back to the area we would love the opportunity to show you the completed renovation. We would like to offer a 30% discount if you do decide to return. We value you... More

Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 22, 2014

You should put on your website currently renovating, inside looks horrible. Tripped over items sitting next to the elevator! Would have never chosen this hotel if I knew it was under construction. We checked in very late and had teenagers running down the halls all night. Never again!

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson Nashville Airport, responded to this review

Dear Ks2n08, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. More

Bowling Green, KY
Contributor
18 reviews 18 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 14, 2014

I stayed here for two nights while on business. I used to live in Nashville and normally don't enjoy being close to the airport, but I was looking for a good deal close to where I needed to be for work. The hotel is very nice-actually having upgrades in the lobby while I was there although it is a newer... More

Was this review helpful? Yes 1
Austin, Minnesota
Top Contributor
99 reviews 99 reviews
23 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed January 4, 2014

The good: Our room was adequate for our short stay. The front desk personnel were pleasant, the room was clean, and the beds were comfortable. The rooms are reasonably-priced, and the location is very convenient for airport travelers. The not-so-good: This is an older property that has been spruced up and updated. The sink in our bathroom had a basin... More

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Additional Information about Country Inn & Suites By Carlson Nashville Airport

Also Known As:
Country Inn & Suites By Carlson Nashville Airport Hotel
Country Inn & Suites By Carlson Nashville Airport Hotel Nashville
Country Inn And Suites By Carlson Nashville Airport
Country Inn Nashville Airport
Country Inn Nashville
Nashville Country Inn
Address: 590 Donelson Pike, Nashville, TN 37214
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access
Hotel Style:
#82 Romantic Hotel in Nashville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson Nashville Airport 2.5*
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