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Hilton Garden Inn Nashville/Vanderbilt

#17 of 152 Hotels in Nashville
Certificate of Excellence
GreenLeadersBronze level
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1715 Broadway Avenue, Nashville, TN 37203
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1 room 1 adult
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Hilton Garden Inn Nashville\/Vanderbilt
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1,043 Reviews from our TripAdvisor Community

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Birmingham, United States
5 of 5 stars Reviewed 2 days ago NEW

Clean rooms, reasonable rates, food services, cocktails, exercise, complimentary shuttle services, easy to find and a Goo-Goo Cluster every evening! What more could you ask for in your temporary home away from home?

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Victor P
Algonquin, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

Erika Holmes is an excellent Customer Service Manager for this property. She made sure my day of check in improved as my luggage was lost by my airline. She not only made sure my bag was placed in my room; she also left me a nice bucket of adult beverages and some snacks to make my day better. She also... More 

Helpful?
Thank James W
5 of 5 stars Reviewed 3 days ago NEW

I spent one night and will definitely stay again. The staff was extremely friendly. The beds were very comfortable. I like having the bar/restaurant on site. They have a pool and hot tub as well. Excellent location, entertainment within walking distance.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank G4435SFlaurat
Huntington, West Virginia
1 review
5 of 5 stars Reviewed 5 days ago NEW

We had a great stay! I originally booked a room that wasn't suitable for us and a baby. Jasper found us a room and was so patient with me. Later that evening, I got a call from the front desk saying they found a sock and wondered if it was my baby's. What kind of place is that personable!! The... More 

Helpful?
Thank Holly1234512345
Erika H, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear Holly1234512345, I am so glad that you had such an great stay with us at the Hilton Garden Inn, and that Jasper was able to make accommodations that best suited you and your baby's needs. Thank you for letting us know about your recent stay, and we cannot wait to see you the next time you are in the... More 

Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff was extremely friendly and helpful no matter what time they were approached at the front desk or in the dining room. The hotel room itself was comfortable and good sized with a comfortable bed and wonderfully hot shower. The location was within ~15 minutes of all of the most desired Nashville sites with transportation quite convenient. There was... More 

Helpful?
Thank Lisa C
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

The staff in this hotel was consistently helpful and upbeat. I mean everyone, from housekeeping to wait staff to desk. I don't think I have had a better, more positive experience with hotel staff. The rooms were clean and comfortable.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 321charlottea
Erika H, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear 321charlottea, Thank you for taking a moment to give such great feedback about your recent stay with us here at the Hilton Garden Inn Nashville/Vanderbilt. Here at the hotel we do strive to provide legendary service to every single one of our guests, and I am happy to hear that this was case for you while you were here.... More 

Paducah, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

It was a little pricier than I would have liked, but the hotel service was excellent. $27 a day to park my car is too much on top of the the cost of the room. The streets around this hotel are very congested. One thing that is a plus is the hotel's complementary shuttle service for up to 2 miles... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James L S
Justin B, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear James L S, Thank you for taking the time to review our hotel. We truly appreciate the feedback. Thank you for your kind words about the service and hotel. Our parking rates are priced competitively with similar hotels in the area. I'm glad you enjoyed our shuttle service as well. I hope to see you again soon back in... More 

Schenectady, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay. The shuttle service was awesome. The driver always engaged us in conversation. The breakfast was very good. All the staff was friendly and polite. We valet parked the car and the Valet staff was quick and polite.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jean L
Erika H, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear Jean L, Thank you so much for taking the time to share your experience during your recent stay here at the Hilton Garden Inn. I am glad you had such a wonderful stay and got great use out of the shuttle service. The shuttle is very convenient and all of our drivers are wonderful members of our team. We... More 

McKinney, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent service and support as typical for an HGI property. I found the staff extremely helpful, friendly and professional. The HGI Vanderbilt is centrally located very close to the downtown Nashville area we were conducting business in. There were many smaller restaurants / bars close by that provided very tasty meals.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank R P
Erika H, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear R P, I would like to first thank you for taking a moment out of your day to share about your recent stay with us here at the Hilton Garden Inn Nashville/Vanderbilt. It is so great to hear that the staff took such great care you during your stay and were both friendly and profession. I am also glad... More 

Delaware
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Pros: valet parking, nice lobby, nice lobby bar/restaurant, friendly staff, free internet, free water bottles Cons: dated room, toilet leaked in my room, room had a musty smell (another guest also mentioned this), not impressed/comfortable with room Overall, it's a nice place to talk in the lobby/lounge but I wouldn't stay again until the rooms are overhauled - Aloft is... More 

Helpful?
Thank perogiman
Justin B, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear Perogiman, Thank you for taking the time to review our hotel. We value the opinion of our guests so that we can work to get better everyday. Thank you for you kind words about the lobby and staff. I am sorry that you had challenges with your room. I would love the opportunity to make it right. Please contact... More 

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