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Hotel Preston

3.5 of 5 733 Briley Parkway, Nashville, TN 37217
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Hotel Preston
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Hotel Preston
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821 reviews from our community

Traveler rating
    217
    262
    190
    96
    56
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159
242
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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There are newer reviews for Hotel Preston
See the most recent reviews
Dallas, Texas
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The Hotel Preston at one point was a very nice a hotel. Over the years the wear and tear on the rooms and hotel have become very evident. The staff were not accommodating of our request. We requested a king bed on a higher floor and were given a room with 2 double beds. We requested a late check out... More 

Was this review helpful? Yes 1
janettesimon, Guest Relations Manager at Hotel Preston, responded to this review

Dear Guest, Thank you for your feedback and please accept my apologies for the service and facilities related inconveniences that you experienced during your stay with us. Ordinarily, we receive great feedback and accolades for our guest rooms, public spaces, amenities, and services in general. Our goal is always to strive for perfection and to provide the highest level of... More 

Millstadt, IL
Top Contributor
54 reviews 54 reviews
26 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really like Hotel Preston. I had stayed here a few years ago and loved it then, so decided to stay here for a recent girls' weekend. Even though it's an $18 cab ride to downtown, its still way cheaper than staying in the downtown hotels, most of which still require you to walk a bit to get to Broadway.... More 

Was this review helpful? Yes 1
janettesimon, Guest Relations Manager at Hotel Preston, responded to this review

Dear Valued Guest, It's a pleasure to hear from you. Thank you for taking the time to write a review regarding your recent visits with us. We appreciate your detailed feedback and are glad to hear you enjoyed your stay, including our guest rooms, helpful, courteous service and convenient hotel location. Thank you again and we hope to welcome you... More 

usa
Contributor
15 reviews 15 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Interesting place, bigger rooms than usual, rooms were very clean and quiet. Some of the glass in the restaurant needed cleaning, some stains in the hallway carpet. Two level lobby, very nice indeed. Staff very professional, this hotel seems like it's about due for some renovation. Pet friendly, reasonable rates, will definitely come back.

Was this review helpful? Yes 1
Hotel-Preston09, Manager at Hotel Preston, responded to this review

We appreciate your business when visiting Nashville. We always take great pride in making all our customers feel at home when they are on the road. I will look into our hallways to make sure we clean up any stains, and we are looking into renovations to some of our older areas. We hope you'll be back to visit us... More 

Atlanta, Georgia
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was a complete surprise! There was actual art in the lobby of the hotel. The room was very nice too. It was clean and well maintained. The hotel staff was very polite and professional. The hotel was conveniently located near the interstate and great shopping. As much as I enjoyed the hotel, the hotel restaurant wasn't a hit... More 

Was this review helpful? Yes 1
Hotel-Preston09, Manager at Hotel Preston, responded to this review

Thanks so much for the kind words on our staff, decor, and rooms, Vernell. While I wish you were equally impressed with our restaurant, it's possible you caught us on an off-day. If you're willing to give us another shot, I'd love the chance to show you the great meal and service you deserved the first time. Until then, Steven... More 

Fort Walton Beach, Florida
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First let me say this, It was WELL worth the money and it was very clean. Me and my wife enjoyed our stay here during the week of Thanksgiving. This hotel is 10 minutes away from Opreyland and the mall at Opreyland. It is a little out of the way from the restaurants we wanted to eat at. But, this... More 

Was this review helpful? Yes
Hotel-Preston09, Manager at Hotel Preston, responded to this review

Sounds like you and your wife had a great time in Nashville, and I'm happy we could help to make that happen. Thanks for the compliments on your room, and I hope to see you both back again the next time you're in the area. All the best, Steven Hoida General Manager More 

Northbrook, Illinois
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel was close to the airport the grand ole opry and about a 15 min drive to downtown. The rooms were clean and spacious. They had a restaurant in the hotel but we went out to experience city dining..

Was this review helpful? Yes
Hotel-Preston09, Manager at Hotel Preston, responded to this review

Paul, thanks for the compliments on your room. I'm glad you enjoyed the location, and I hope to see you back again the next time you're in Nashville so you can check out our restaurant! Until then, Steven Hoida General Manager More 

Indianapolis, Indiana
Contributor
12 reviews 12 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The negative reviews on this hotel are ridiculous. This is a great hotel. Fast, friendly check-in, great amenities, on-site restaurants that serve breakfast, lunch, dinner,& snacks. Complimentary fridge & microwave upon request. Complimentary beta fish & lava lamp upon request. The hotel is very clean. We stayed for 4 nights during the last week in November of 2014. The outdoor... More 

Was this review helpful? Yes 1
Hotel-Preston09, Manager at Hotel Preston, responded to this review

Sounds like you enjoyed your stay here, so I really appreciate the compliments on our amenities, food, and staff! Thanks for the great rating, and I look forward to seeing you the next time you're in Nashville. All the best, Steven Hoida General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2014 via mobile

I dont know what those other people were talking about it is a 3 star hotel if you need better go to the marriot down the street! This hotel is great all the staff are very friendly Markus was very helpful with checking in when we got to our room we noticed it was a king so we went down... More 

Was this review helpful? Yes 1
Hotel-Preston09, Manager at Hotel Preston, responded to this review

Nicholas, thank you so much for this incredible review. We dig our funky decor, so I'm glad to see it's appreciated! Thanks for the compliments on our service -- I'll be sure to share them with Markus. Looking forward to seeing you for your third stay in the future! Until then, Steven Hoida General Manager More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 16, 2014

I was almost scared off by the reviews, but am extremely happy with the Hotel Preston. The decor of both the common areas and our room was fun and well done. The mattress was comfortable and the pillow selection on the bed provided perfect pillows. The room was quiet and we slept well. The free wifi worked great. We ate... More 

Was this review helpful? Yes 1
Hotel-Preston09, Manager at Hotel Preston, responded to this review

Janet, I'm glad you were pleasantly surprised with our hotel! It's great to see you enjoyed your stay, as well as your meals in our dining room! Thanks for the compliments on our rooms and the service, and we look forward to seeing you again the next time you're in Nashville! All the best, Steven Hoida General Manager More 

Long Beach, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 10, 2014

Stayed 11/7-11/9. Quick easy shuttle pick up from airport. We were granted an extremely early check in ( 10 Am ) which was a bonus. Room was fine however there is no mini fridge or vending machines to get a water or soda. You have to walk to nearby gas station for a beverage if the bar is closed. Hot... More 

Was this review helpful? Yes 1
Hotel-Preston09, Manager at Hotel Preston, responded to this review

I'm glad to see you were pleased with our staff, but I'm sorry that you were disappointed in the amenities in your room. This is something we've heard a few times, so it's something to think about, for sure. Still, we'd love to have you back the next time you're in Nashville, so keep us in mind! Thanks, Steven Hoida... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(10)
  • Pillow menu(8)
  • Room service(3)
  • Live music(3)

Additional Information about Hotel Preston

Address: 733 Briley Parkway, Nashville, TN 37217
Phone Number:
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Preston 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Preston Hotel Nashville

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